--- title: "Online Booking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Online Booking Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/101118/Online-Booking/" page_type: "product" language: "en" --- # Online Booking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Online Booking ## What is Online Booking? The online booking system market leader. Our eticketing software offers the most functionality of any online ticketing system. Our blue chip list of clients is pedigree to the efficacy of our solutions. ## What is Online Booking used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Online Booking?[Manage this product listing](https://www.g2.com/products/kb-group-online-booking/claim_requests/new?auto=true) ## Online Booking Overview Updated August 2026 AI summary Online Booking supports small and midsize businesses seeking cloud-based ticketing solutions with features such as barcode scanning, customer data management, point of sale, and reporting. Notable options include kiosk ticketing, print-at-home, and seating maps, along with website management tools. It is suited for organizations that need to sell, reserve, and manage event admissions online. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Online Booking 5.0 (1) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price £500 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (5,821) Value For Money 4.0 (1) Value For Money 4.9 (3,595) Customer Service 4.0 (1) Customer Service 4.9 (3,324) ## Online Booking alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about Online Booking Overview ### What company size and specific industries is Online Booking built for? Online Booking is designed for enterprises in the entertainment industries, especially businesses that sell event tickets and manage customer data and marketing operations. It is built for companies that need an online ticketing system to support event sales and related administrative tasks. Features and Usability ### What are the key features of Online Booking? Online Booking offers online ticketing, ticket reservations, kiosk ticketing, and print-at-home options for selling and managing admissions. It also includes seating map controls, barcode and ticket scanning, point of sale (POS), customer data management, concessions management, reporting and analytics, and website management. Getting Started and Support ### What training and onboarding options does Online Booking offer? Online Booking provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of product features and steps. Getting Started and Support ### What customer support options does Online Booking offer? Online Booking provides 24/7 live rep support and chat. The catalog lists these as the available support channels, with no reviewer feedback on support experience to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,861 Ticketing reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Online Booking includes other ticketing capabilities that reviewers also rate as important, such as **Ticket Reservations** (**59%**). This feature helps businesses manage seat or ticket availability in advance, organize bookings more efficiently, and provide teams with a clearer way to handle demand and customer reservations. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Print-at-Home The ability to print tickets before arriving Online Booking 10 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Seating Map: For selection of seat at booking or check-in - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic £500.00 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent barbara R. Community Manager ### "Online Booking is the best option in eticketing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 24, 2018 Pros What I like most about Online booking is the update of data in real time, whether of availability, reservation and even transactions and payment methods, without intermediaries. Cons It has a variety of tools to run and integrate that makes it a bit difficult the first few days, however, it is an excellent software that safeguards all our commercial information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.