# Online Booking Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Online Booking Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/101118/Online-Booking --- # Online Booking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Online Booking ## What is Online Booking? The online booking system market leader. Our eticketing software offers the most functionality of any online ticketing system. Our blue chip list of clients is pedigree to the efficacy of our solutions. ## What is Online Booking used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Online Booking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kbgroupuk.com/&name=Online Booking) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Online Booking 5.0 (1) VS. [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting Price £500 Per User, One Time Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (788) Value For Money 4.0 (1) Value For Money 4.8 (646) Customer Service 4.0 (1) Customer Service 4.8 (568) ## Online Booking alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Online Booking Overview ### What company size and specific industries is Online Booking built for? Online Booking is designed for businesses in the entertainment industries, especially enterprises that need to sell event tickets, manage customer data, and handle marketing tasks. It is suited to organizations operating in event-based entertainment settings rather than general-purpose businesses. Features and Usability ### What are the key features of Online Booking? Online Booking offers online ticketing, ticket reservations, kiosk ticketing, and print-at-home options for ticket sales. Core venue operations include seating map management, point of sale (POS), barcode and ticket scanning, concessions management, customer data management, website management, and reporting and analytics. Getting Started and Support ### What training and onboarding options does Online Booking offer? Online Booking provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Online Booking offer? Online Booking provides 24/7 live rep support and chat. These channels give users direct help at any hour and a quick way to ask questions or resolve issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Print-at-Home The ability to print tickets before arriving Online Booking 10 features Scan barcodes to ensure accurate pricing and label tracking Searchable repository of information about clients Obtain tickets via Kiosk upon arrival at event Allow users to buy and sell tickets online, register for events, and collect buyer information Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving View and track pertinent metrics to find patterns and gain insights from data For selection of seat at booking or check-in Create and manage ticket reservations for various events Built-in website builder or integration with third-party site Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic £500.00 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent barbara R. Community Manager ### "Online Booking is the best option in eticketing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 24, 2018 Pros What I like most about Online booking is the update of data in real time, whether of availability, reservation and even transactions and payment methods, without intermediaries. Cons It has a variety of tools to run and integrate that makes it a bit difficult the first few days, however, it is an excellent software that safeguards all our commercial information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.