--- title: "Kubaru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kubaru Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/10116982/Kubaru/" page_type: "product" language: "en" publication_date: "2026-10-06" --- # Kubaru Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kubaru ## What is Kubaru? Kubaru is a native Salesforce application that automates lead, case, and custom record assignments through intelligent routing and workload management. The software routes records to the appropriate owner while balancing team capacity, maintaining SLAs, and providing secure, transparent assignments. Kubaru offers multiple routing methods, including round robin for fair distribution, load balancing to prevent overallocation, territory management for location-based assignments, and skill matching for specialized tasks. Field-based rules route records by priority, segment, or source. Shark tanks allow representatives to claim records from shared pools. Workload management respects schedules, weights, and limits to prevent overloading team members. SLA tools ensure timely responses with reassignment and alerts for unworked records. Assignment logs provide transparency, and duplicate matching maintains continuity by assigning duplicates to existing owners. ## What is Kubaru used for? [Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kubaru?[Manage this product listing](https://www.g2.com/products/kubaru/claim_requests/new?auto=true) ## Pricing Value for money 5.0 (3) Free Trial Monthly License $20.00 Per User,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DT Danielle T. VP Sales Operations Financial Services ### "Endless Possibilities & Incredible Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2026 A+++ experience overall. Kubaru has genuinely been a game changer for our organization and has helped us take our lead distribution, automation, and overall sales operations to the next level. As our team and processes continue to grow and evolve, we're constantly finding new ways to use Kubaru to automate and improve what we're doing. I also can't say enough about Brig and Dallin. From implementation and training to ongoing support, they have been incredible resources every step of the way. They're responsive, detail-oriented, patient, and always willing to listen to an idea or problem and help figure out how to bring the solution to life. I'm extremely grateful we were introduced to Kubaru and excited to continue expanding how we use it as we grow. Pros The possibilities with Kubaru are truly endless. It has completely transformed our lead distribution and given us the ability to customize, route, and automate processes based on virtually any criteria we can think of. Despite how powerful and customizable it is, once everything is configured, it’s extremely user-friendly and easy to monitor and manage day to day. The team behind the software is just as impressive. Brig and Dallin have been incredible throughout onboarding, implementation, training, and beyond. They don't just help build what you need - they take the time to educate you on how everything works so you can confidently manage and continue building on it yourself. Their responsiveness and customer service have been exceptional. Cons Because Kubaru can do so much, the initial configuration can take some time to fully understand, but the level of training and support from their team made that learning curve significantly easier. We also previously had some limitations around time zones, scheduling, and SLAs. Because we receive leads across multiple time zones throughout the day, we had to create and manage separate routers to accommodate different schedules and SLA requirements. The Kubaru team listened to our feedback and recently rolled out a solution that addressed this and has been incredible. It's a perfect example of how receptive they are to client feedback and their willingness to develop solutions around real-world use cases. One area I'd still love to see improved is bulk management of user settings across routers. We frequently adjust user weights, and being able to bulk import or update those values rather than editing users individually within each router would make ongoing management even more efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB RJ B. Salesforce Administrator Consumer Goods ### "Kubaru to the Rescue! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 They came to our rescue. We needed to move away from our previous solution with no prior warning and we reached out on a whim to see if they could fill the need. They jumped at the chance, and put as many resources toward the project as we needed to bring us to the finish line. They were professional and helpful in every interaction. Pros Customer service is top notch. They are eager to please and to share the awesome capabilities that Kubaru has. We are using this for Case assignment, and we needed to implement this extremely quickly. \[sensitive content hidden\] made our needs into their needs and delivered rapidly on every promise. They were patient with us as well as creative to ensure that all of our requirements would be covered. Cons Hmmm. We are still very new customers... But haven't come across anything negative yet... Slightly inconvenient that they are in a slightly different time zone, but honestly, they have accommodated us anyway... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Keri C. Salesforce Platform Manager Telecommunications ### "Five star service & product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 Outstanding. The product does what it says it's going to do. The installation and onboarding are quick. Our team picked it up right away. Making changes and updates within the app are easy. Whenever I've needed support, it has been fast and friendly. The value for price keeps my team happy, and we've been able to expand our use case due to the success of our initial purchase. Our team now uses Kubaru routers for both Cases and Leads - our service and pre-sales teams love the flexibility and how easy it is to update the router configuration. Pros The support and service offered by Kubaru is some of the best support I've had in my 15 years as a Salesforce Admin. From installation to everyday questions and emergencies, the Kubaru team is quick to respond and help me through my issues (99% of which are caused by me, not the product). Their resource guide is clear and easy to use. The product is constantly improving, making it easier to use and giving more options to fit our routing needs. While we use mostly a round-robin approach, I love the variety of options provided right out of the box. Cons Overall, a solid offering of product and service. I occasionally miss user updates (done in the app) vs within the Salesforce user permission sets, but a quick email to the team and they gently remind me where to look and how to make the necessary update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.