Who Uses This Software?

The City is designed for growing churches that want to engage members and build deeper community with members.


Average Ratings

6 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • The City
  • www.onthecity.org

About The City

Unified church management platform with communication, community building, and administration tools. Children check-in and giving modules available.


The City Features

  • Attendance Tracking
  • Built-In Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Outreach
  • Member Portal
  • Multi-Site Management
  • Online Calendar
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Worship Planning

The City Reviews Recently Reviewed!


It's like a Facebook for churches, it helps you to know what's going on at your church.

Feb 17, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Good tool to keep all the members of the church connected. My favorite feature is the group making, cause you can communicate with all at once.

Cons: People don't want another app to keep track of, so it's hard to engage people to get the app, especially since they already have Facebook and you can do similar things there.

Group Based Social Media For The Church

Aug 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The City allows groups to stay connected throughout the week and in between face-to-face gatherings. The phone app makes it very convenient and easy to stay in the loop. The best features of The City are the ability to reply to an email notification and have it go right back to the thread in The City and the fact that you can "feature" posts to make them stick at the top of the group's News Feed. Great software for staying connected.

Cons: The City needs more database-like features. Custom fields and more information on people's profiles than just what groups they're in.

Overall: Easy communication between group members, ability for groups to communicate without needing the group leader to mediate.

Decent forum software, but there are better options out there

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I've used TheCity as an end user for various ministry-related groups. As a user, their forums seem to have to basic minimum features that I'm looking for (topics, posts, personal messages, etc.). The software feels solid as well; I've never run into any issues using it or had any trouble finding my way around.

Cons: The forums themselves feel a bit dated. They could use some improvements in terms of allowing more refined categorization and improved search functionality. The UI itself could use some updating too, to make it feel a bit more modern.

Overall: Easy way to discuss topics with other ministry leaders.

Just ok.

Jun 08, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Connection points for members are great. This would be the main reason to use this product in spite of the user interaction flaws.

Cons: The feel of the product dashboard seems outdated and not well planned out. Could be smoother and easier to navigate.

The City needs work

Nov 09, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Comments: While fairly easy to use, the City has a heavy, clunky feel to it. The opportunity to connect among members is great, but there's much to be desired here.

Great experience!

Apr 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our church has been using the City for the last few years and we absolutely love it. It is so simple to use and has everything we need to communicate, track data, and connect people to their God given talents and passions. A+++