Who Uses This Software?

Glasscubes is user-friendly collaboration software for businesses.


Average Ratings

132 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Glasscubes
  • www.glasscubes.com
  • Founded 2008
  • United Kingdom

About Glasscubes

Glasscubes simplifies group collaboration in a user-friendly environment that's quick to implement. Quickly create secure online workspaces that make it easy to work with anyone, from anywhere. Find out how smart teams use online workspaces to work better together and get the job done. Trusted by UK government and high-performing businesses - big and small.


Glasscubes Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View

Glasscubes Reviews Recently Reviewed!


Glasscubes; a great tool for sharing information and working together on projects

Jun 20, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Things I like about Glasscubes:

1) Its easy to use

2) You can upload documents that multiple people can access

3) You can give specific people access to a project

4) You can access Glasscubes from anywhere

5) I can create my own task list to keep on top of my workload and others can also add to that task list

6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you

Cons: I haven't found anything yet that I really don't like.

Overall: I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.

Glasscubes: Fantastic File Sharing and Virtual Office Resource

Jun 23, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Excellent labeling and parking of necessary files

File review and collaboration made easy

Easy management of access for large pool of users

Great discussion and polling options for online decision making

Global calling options

Pushed notices

Good calendar tool

Strong tech support

Cons: Sometimes difficult to review docs in native viewer/editor

Costs lower under 'per workspace' model than new 'per user' model

Overall: In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.

Capterra loader

Glasscubes Intranet/CRM - What a find

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy of use

- Breadth of Functionality

- Amazing support

- Great supporting documentation

- Cross platform and device availability

Cons: - would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

Overall: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig.

He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!).

The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts.

Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next.

We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company.

I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Vendor Response

by Glasscubes on August 22, 2018

Hi Nick,

Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter.

Best regards,

The Glasscubes Team

A brilliant collaborative tool

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My department works across several higher education institutions which all operate in slightly different ways. Before we subscribed to Glasscubes, the challenges we faced performing simple tasks such as file-sharing, collaboration and diary coordination were taking up a significant amount of admin time. We're now working much more efficiently on Glasscubes and the extra features, such as Task Management, are a real bonus! The support in place for teams working on Glasscubes is some of the best I've seen with any product or service; whether you head to the Glasscubes Help Centre and read the tutorials on every aspect of the system, chat to the support team on the messaging feature, or phone them, you're never far from help. I've had very few issues so far, but they have always been solved really quickly and thoroughly.

Cons: There is very little I dislike about Glasscubes as a company and a product. I am truly impressed as a customer. One aspect that perhaps has room for improvement is the development of features on Glasscubes - specifically that there are so many brilliant suggestions by users that the task of implementing them all is next to impossible. Having said that, the very idea that users can request features that they would find useful in their work with Glasscubes is a great system in itself and another reason I fully recommend it to companies and teams of any size.

The Difference is that Glasscubes is Embraced

Jun 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

Cons: I would prefer a wider array of pricing options than per-userseat.

Overall: Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform.

Recommendations to other buyers: Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

Capterra loader

My experience with glasscubes has been that it is very simple to use with a few downfalls.

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing that I love the most about this software is that I can easily share files and manage documents without worrying about security concerns. I also am a fan of the fact that I can create my own personal content within the software making it possible for me to use just one software compared to the many that I used to use.

Cons: The thing that I like least about this software is the fact that sometimes it can be very difficult to review documents while in the native viewer setting. Another thing that I am not a huge fan of is the fact that most features are add-on software that is available to you at a higher cost that can be very expensive when added with the initial cost of the software.

Overall: A huge benefit that I received from this software was the ability to share files, manage documents, and create my own personal content in one place. Whereas in the past, I would have had to use several different types of software to get all of these things done in a timely manner.

Easy-Intuitive-supportive. Highly recommended

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work for an international NGO and we have staff and Board members in about 40 countries. We were finding that our former intranet platform was no longer fit-for-purpose and 'clunky'. Our users were disatisfied, so we had to change.

We started testing out Glasscubes late 2016 and right away the support team have been answering our questions quickly. No question is ever too small.

We moved our intranet over to Glasscubes in April, with full launch in June. The platform is so user-friendly and we have seen a great increase in engagement from our global staff in the short time we have been using it. It is so intuitive. Many of our staff use Facebook, so they can figure out how to use it with miminal training.

The support pages are great and the live chat and admin forum are really useful for problem solving.

Highly recommended if you are looking for a collaborative platform.

Cons: This is more difficult to complete. Not being able to label mutlipl documents are a time is a bit of a pain - but the glasscubes development team is looking into a fix for this.

Overall: collaboration and internal communications has increased many-fold as people find it so easy to use.

Glasscubes is a good Cloud solution

Jul 19, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to access and to use, particularly given that most of our users are not technically minded

Cons: On-line editing and sharing of documents could still be improved

Overall: As a multi-site company sharing sensitive data, we needed an internet based system so that we could share and update data easily. Of all the systems we've seen and tried, Glasscubes offers the best combination of features and pricing. It works well for us and we've been using it for many years.

We'd be lost without Glasscubes!

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Easy to set up

Easy to get people started

Cost-effective

Cons: Could be improved for mobile devices

Overall: We use Glasscubes to manage and create thousands of assessments in order to train the healthcare scientists for the NHS. We have a distributed team of many hundreds of people that work together collaboratively and seamlessly across the NHS. Without Glasscubes our work would not be possible.

Our teams are busy people that work on the front line in the NHS, by using a system like Glasscubes we save time, money and effort by allowing our teams to work together easily at times that work for them.

I'm really not sure what we'd do if we didn't have Glasscubes.

Great customer service and best intranet around. Intregral part of our company now.

May 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and support has been excellent. Particularly useful for controlling document versions and issuing the latest information to your team. Would recommend to anyone looking to set up a company intranet

Cons: There is not an app version yet, so is not the easiest to use with a tablet. I believe this is being looked into though.

Vendor Response

by Glasscubes on May 03, 2017

Hi Jason,

Thank you for your review. We do have native mobile applications available now. Here's some information for you https://support.glasscubes.com/hc/en-us/articles/212489549-Glasscubes-for-mobile-users.

The Glasscubes Team

Fabulous tool....excellent product

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We could not be happier with this product! Excellent value, affordable, perfect for our organization's size and needs. Did not know a comprehensive product like this existed. Glasscubes' support is dependable. Communication is stellar. Could not be more pleased, and my company has benefitted from this purchase. It has changed the way we work and improved our efficiency. It give us the tools larger organizations have, and has streamlined the way we communicate and organize particular functions. The downloadable app for smart phones was a big bonus. Amazing product, exceptional value.

Cons: Looking forward to the Calendar feature being a part of the app. Otherwise, I do not have any cons to convey.

Overall: Effective communication, organization, improves our efficiency. The chat feature helps us communicate in a way which keeps the noise volume down in our showroom environment. Perfect tool for our business. Could not be more pleased. Also has a downloadable app for smart phone users, which allows our outside sales team connectivity.

Glasscubes Is Great

Jun 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface

Cons: had some compatibility issues with some of my spreadsheets on mac platform , but have overcome them now with help from support team

Overall: Staff find it easy to use and at Head Office its really easy to control,

Overall great intranet solution for business with multiple users to share documents, projects or to report figures in real time back to head office.

Gotta love that Glasscubes!

Jul 28, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is easy to use and set up. The collaboration features are also top notch. Glasscubes makes it easy to work with my secretary as well. I like the way that tasks are either not started, in process or completed. It makes it easier to keep track of things.

Cons: It needs an iOS app, at least for the to-do list and calendar. Google integration would also be great.

Overall: Glasscubes has been a lifesaver for my project management. I use the to do lists and workspace most frequently and it helps to keep my tasks organize and keeps me on track.

Recommendations to other buyers: The technical support is terrific. Glasscubes responds quickly and they are proactive. I like that a lot.

Good tasks list! quick, easy, assignable and efficient.

Jul 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A nice platform to use in the workplace, it is very easy to keep track of lists/tasks etc.

As a company we use this as a master task list, where we have all of our tasks subdivided into sections relating to our role within the company and then those tasks are assigned to us.

With regards to file uploads etc we do not use this feature as we should.

all together though, it is a very useful application and we rely on it to keep track of our tasks register for all members of staff.

Cons: I do find the compatibility with glasscubes vs windows is not at its best, for example you cannot copy and paste a number of tasks into glass cubes or vice versa as far as i am aware.

I like the feature of being able to download a report - although this does not come without errors in formatting for example - this should be looked at.

Overall: Easy task list creation and recording progress

Glasscubes is vital asset to the company.

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Glasscubes is a really useful storage and communication area that has been create for the business we are in. It allows us to easily start discussions, show changes and new additional files uploaded and generally keeps everything easy to find and store for quick workflow across multiple sites.

Cons: There is not much the software cannot do, it is multi functional and provides the company with a lot of functionality that we didn't have before as we used multiple platforms for different things.

This software is so easy, perfectly fits our needs, and the company is so helpful.

Jun 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use. It has some great innovations like emailing a document to it add to a list. Managing teams is most helpful for managing security.

Cons: I would like to link images from a single location in Glasscubes to multiple docs, so when I change it once, it is changed everywhere. That's not possible so we risk old images scattered about.

Overall: Knowledge sharing with our clients; managing projects with clients in other states; storing important documents without needing to manage SharePoint and the security (Glasscubes does all that).

The online collaboration space that users actually use and embrace.

Jun 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform. Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.

Pros: It has intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.

Cons: I would find it advantageous for Glasscubes to widen its array of pricing options.

Needs getting used to, after that it is a good product to have

Sep 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Great for when you are spread out within a region and everyone needs access to the same documents. New updates make it more user friendly.

Cons: Tricky at first, there is a lot of things you need to personalize which take time. For example, you would have to customize the workspace lists so that not everyone gets the emails. It takes time to set up but once you do that it is a good product

Overall: It is good to know that i can send out a document securely. I can also send out a big file without having to break it up.

Glasscubes

Jun 16, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Good customer engagement and a willingness to continuously improve the service.

Easy file-sharing and editing across a broad team.

A good project management tool.

Overall: An easy to use file sharing and project management tool that has improved productivity at our organisation.

A great team who are always listening to feedback and working to improve their service.

As a scale-up company we have been looking long to find the nearly perfect solution for us.

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the clean and lean design of the user interface. It is very responsive and has a unique set of features. In-text search for documents, fully-fledged task management including time and progress tracking are features we really appreciate. The software is cloud hosted which makes it easy to use in-house as well as when travelling. User can be assigned to different roles and permissions can be restricted to certain areas only which makes it ideal to use for collaborating with clients.

Big bonus to a really fast and responsive UI.

Cons: There are a few features we have on out wish list which have not be implemented yet. We would for example like to be able to restrict access to the dashboard to certain users only. Also there is currently no offline file sync tool for mac available.

Very Helpful team with a fast evolving product.

Aug 12, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use - well supported

Overall: They have a very helpful team who not only resolve queries promptly but listen and recommend suggested new features to their technical team.

Easy to use project management software

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can upload artwork and documents to individual jobs, so it's easy to follow the progress.

You get notifications when someone updates or posts.

Does away with loads of emails. Everything in one place

Cons: The interface is a bit basic but very user-friendly. You get an email notification even if you are using glasscubes. An email while offline would be better.

Overall: No longer having to search through loads of emails to find work or briefs

Easy to use, easy to access. The Android app is particularly good.

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Navigating folders, and adding files is easy. Sharing information across a wide geographical area is made simple.

Cons: The visuals. It's not the best looking platform. It could be somewhat more crisp in appearance, a little tidier.

Easy to use

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to upload and search documents. Easy for the firm to be split into teams for various functions and communications.

Cons: One automatically 'follows' a post once commenting on a post, it would be ideal to have the option to follow something or not when commenting on someone's comment.

Overall: Access to and ability to search documents.

Vendor Response

by Glasscubes on November 30, 2017

Hi there,

Thank you for leaving us a review. You mentioned that "it would be ideal to have the option to follow something or not when commenting on someone's comment". FYI, you do have the option to manually follow or unfollow items. In most cases you will want to follow an item that you have commented on so that you will see any other comments that are added to the item. If you would prefer not to receive those type of notifications you can manually unfollow the item.

I hope that helps and thank you for your support.

The Glasscubes Team

Glasscubes - a big boost for our organisation

Apr 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We are a charity with lots of very small locations around the country. We used to have real problems working collaboratively on documents; we didn't have enough funding for sharepoint, etc, and other solutions like dropbox, syncplicity and like just didn't work the way we needed. Glasscubes came with the document sharing (and locking) which we were really after but also came with discussion groups and a range of other functions we've found really useful along the way. It has made a massive difference for our organisation.

Pros: Really simple to set up and use. Excellent value for money. New functions like Connect make it even better.

Cons: Offline functionality is not available on our version of Glasscubes but is available on other Glasscubes account types.

GlassCubes is perfect when working as part of a satellite team.

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps keep us connected and efficient with all documents stored in one place, with easy access to edit and track progress. Overall it's a great tool and something we really value.

Cons: There have been a couple of bugs when opening documents whilst still using other programmes, but GlassCubes have attempted to rectify this with updates and it's only a small issue.

Very Reliable for what I use it for.

Jan 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reliable and offers a professional face to people who I share information with, I have yet to use the other features such as posting etc. Also the technical support offered was very fast and helpful!

Cons: Can be difficult to navigate when putting files on the system, but other than this I cannot find fault.

Overall: Easy file sharing for work related purposes

Capterra loader

Great for virtual teams

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that you edit Microsoft files within this and allow for version control, saves that headache of millions of versions being sent around on emails. I also really like that you can tag people and comment directly on files or draw people's attentions to specific things - again without hundreds of emails going round. Additionally, as I work in a virtaul team with members needing access to various things, I really like how bespoke access can be made per individual.

Cons: Just snagging issues with things such as Desktop Connect crashing, which enables the editting of Microsoft files within the software.

Overall: Really useful for virtual team working and very user friendly!

Satisfied Glasscubes customer

Jun 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The file management system is very easy to use. Permissions are easy to manage.

Cons: I'd really like to see a process where a file that is used among various projects can be uploaded only once, then shared with other projects. Currently, the same files have to be uploaded for each project.

Overall: We currently run 7 projects, each with at least 8 participants. Glasscubes has been invaluable for document storage and version controls.

Better than most other similar systems

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to control versions, love how I can access anywhere with any device. Believe it or not this tech is new to the healthcare business!

Cons: Having to download and edit and upload new versions every time. The 'file unlocked' vs 'locked' functionality is a little confusing.

Overall: Easy version control. Great to have documents with you everywhere.

Vendor Response

by Glasscubes on July 25, 2018

Hi Siri,

Thank you for your review. Have you tried our Desktop Connect application? It allows you to open, edit and save files directly back into your account, without having to save a copy locally first. It makes editing files much easier?

Here are some instructions for you: https://support.glasscubes.com/tools-and-technical-documentation/desktop-connect-application/desktop-connect-installation-guide

The Glasscubes Team

Great service

Feb 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Glasscubes has helped our company communicate and share files with clients and contractors outside of our corporate network. It is always being updated with new features and we have found their customer support to be excellent.

Excellent application to carry out all types of projects, perfect for teamwork

Jun 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility of its functions by allowing to establish a suitable collaborative work environment

Cons: There are cases where the application presents errors, when moving objects inside the sections causing that we have to enter again to the workspace

Overall: Agility when carrying out projects among peers without needing their physical presence

An excellent task organizer

Jun 19, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How one can organize a macro project and divide it into tasks to assign them to the users said tasks and see their progress

Cons: I would like to see more variety in graphics, there are excellent but I would like to have a variety and choose the ones that I want and be able to fit them needs

Overall: Have all my tasks more organized

Great Intranet system with the added bonus of task management.

Feb 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Value for Money

Comments: We tried various alternatives before we found Glasscubes and this is by far the best value for money and the easiest to use. Great for Document Control, especially when more than half of your workforce work remotely from the office. We use Glasscubes as part of our Quality Management System and Health and Safety System and its a great way to get appoval and acceptance of documents from employees. Also useful for sharing documents with suppliers in a controlled way. Our ISO9001 auditor also seems to approve, which is always good..

Pros: Simple, intuitive, and requires very little user training. Good value for money. Good online support.

Cons: No mobile app - although don't let this put you off trying Glasscubes as they have this in development, and in the meantime, you can still access Glasscubes via a browser on your mobile device.

Glasscubes for School Governors

Jun 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mainly used as a document repository for meeting documents, the ease of creating folders, uploading files, previewing and editing files is great.

Separate workspaces for confidential sub-groups is also really well handled.

Very flexible around billing for adding and removing group members.

Cons: If anything, perhaps there has been some confusion between Announcements, Discussions and Comments on documents. This, however, seems to be in the process of streamlining.

Overall: Introducing Glasscubes as a repository for documents for a team of some 20 volunteers, many of whom are not particularly tech-savy. It has been a relatively painless exercise and Glasscubes couldn't have been a better platform for this group to adopt.

Recommendations to other buyers: None

Very Happy with Glasscubes!

Jul 24, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to upload documents and to work collaboratively in real-time.

Cons: Sometimes I get lost in the technology.

Overall: I am not very capable with technology, but Glass Cubes has excellent support to help me when I get lost or in trouble! The GC product has been a great tool for our online community covering 20+ countries.

Recommendations to other buyers: I highly recommend it for groups that need a solid, stable online platform for collaboration.

Safe and secure platform, hassle free document sharing

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access, user friendly interface, overall good experience with this platform, can share data in secure mode

Cons: Some times bit slow to load , internet explorer software do not support for folder upload, it asks for different types of JAVA update.

Overall: Regular secure file sharing with clients

Practical and easy to use

May 31, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Glasscubes has been a useful project management tool. It allows all team members from different workstreams to share and upload documents, news stories and anything that is relevant for the project.

Cons: It would be useful to have a shared calendar where important dates can be sign-posted to all team members.

Overall: Ease of communication across different teams that often work at a distance. Also, I found it useful to be able to share/upload a document and write a message with it.

Vendor Response

by Glasscubes on May 31, 2017

Hi Tiago,

Thank you for you review. It is possible to add a shared calendar to Glasscubes. Please contact our Customer Success Team for further information, or if you'd like some assistance setting that up.

The Glasscubes Team.

Very straightforward and easy

May 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very easy to use. Uploading documents is straightforward and navigating the site is simple. Very positive experience

Cons: Most of the time the customer service is fantastic, they respond very quickly initially although I recently got a little frustrated as it took several hours for them to see my response and it was actually resolved the following day once I chased again. I have no idea how busy they are though!

Vendor Response

by Glasscubes on May 09, 2017

Hi Bryony, thank you for your review. I'm sorry that we didn't respond as quickly as you would have liked on that occasion. Please be aware that the online messenger in your account is not an instant chat facility, although we will respond as soon as possible. The Glasscubes Team

Makes work life easier

Oct 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes communicating and sharing documents with colleagues easier. Especially when you want other colleagues to comment on updated documents.

Cons: When a colleague comments on a workspace you're in you get a notification. However, this notification also generates an email. This workspace was suppose to cut back emails, however it seems to create more..

Overall: Makes project working easier and more efficient.

Vendor Response

by Glasscubes on October 30, 2017

Hi there,

Thank you for your review. It is possible to control which email notifications the system sends you and how often you receive them. Here are some instruction for you: https://intercom.help/glasscubes/system-notifications/notification-settings

Best

The Glasscubes Team

A great platform for sharing resources but a couple of flaws

Oct 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The software is quite straightforward to use and doesn't require too much training. Being able to do a search for documents is useful. 'Tagging' colleagues is another good feature which my team use a lot.

Cons: The preview version of Word, Excel and PPT documents doesn't show them properly which means that you always have to download the document to see it properly.

Vendor Response

by Glasscubes on October 12, 2017

Hi Lucy,

Thank you for you review and feedback. The way files are previewed in Glasscubes can be adjusted by setting the print preview area before saving and uploading the file. Don't hesitate to reach out to us if you need any assistance with that.

The Glasscubes Team

Capterra loader

A central part of our business

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is well structured, easy to learn and great for ensuring that we always have the latest version of software available to all staff - we can gain access to all our important information within seconds and people can work from home with no loss of access

Cons: To date we have had not gripes about the software at all - it is set out simply and easy to master

Overall: There had been multiple versions of documents causing issues with the company admin - being able to access easily everything in one place that does not rely on a local network is invaluable. We have been really pleased with what we have been able to achieve

Easy to use

Jul 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: simple and easy to navigate have had no problems so far. Graphics are nice very user friendly. Thank you

Cons: I do not have any complaints so far. Nothing seems to be out of place or hard to use everything is simple and user friendly.

Good Experience, Great Customer Service, But Needs Some Tweaking

May 03, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love the intuitive drag-and-drop uploading, and the interface is so simple that few of my users have struggled to use our knowledge base, including my less technical users. I'd recommend GlassCubes to those who are struggling to gain traction with more powerful, complex platforms.

Cons: The extra features included in this platform are sub-par. After months of evaluation, my team determined it would be to strip out everything except the main features. I'd like to see a more powerful secondary features in order to increase the value of the platform.

Great, easy to use

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It is a great way to log and keep all your work in one place, allowing you to easily track updates and review changes. As well as tagging other team members in to help review and offer feedback.

Glasscubes for multi-site NHS Research Group

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: See above

Cons: I would like to be able to offer the offline file synch to specific users rather than all team members (as it is at additional cost and not everyone wants or uses it

Overall: My team are delighted with this solution. The interface is clean and easy to navigate. key tasks are very intuitive. We have a special interest in the file storage element. This is great for collaborative working and version control. We also like the ability to approve or 'sign-off' files.

I use the Offline File Synchronisation option that allows me to have full access to all files at any time.

The security certification meets the standards demanded of our organisations.

In short - I am very happy and would recommend the product.

Glass Cubes - Excellent Service

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brilliant for Case management and keeping staff informed. Absolutely fool-proof and ensures our case management system captures all necessary information and is easily accessed under confidential conditions.

Cons: No real cons to this system. It does as much or little as you need.

Overall: Since using Glass cubes our case management systems has improved greatly. From informing staff of issues/information etc to the staff then feeding back. All of this is captured in one place, we have been able to design how we store this information which fits our organisation. Best move we ever made.

We have recently started to useGlasscubes and it suits our business needs really well!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The platform is very user friendly and has online help and support available at all times. I have never needed to use this feature as I find it really easy to use. Folders and files are easy to create which makes organising and sharing a breeze!

Cons: The only con I can think of with Glasscubes is very small. When adding people to workspaces and you select the option to send a copy to yourself, it sends a copy of all of the invites sent out. Clutters up the email a bit butit is easily rectified by not sending it to yourself!

Good platform, needs some technical support

Oct 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Multiple services and project management tools available.

Cons: Not entirely intuitive but easier to use once had appropriate training which glasscubes readily provide.

It is very easy to use

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy uploading option

Easy downloading

Able to interact with others

Chat with others option

Able to know others are available or not

Cons: There are many advantages of Glasscubes.

One option can be if anyone uploads any file in a specific folder, all the members should get a reminder saying that the user has uploaded the files without sending specific mail to required person. Other that that no major cons.

Overall: Easy to use interface

Easy uploading and downloading options

Able to interact with others easily i.e. Chat or mail