# Glasscubes Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Glasscubes the right Document Management solution for you? Explore 424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/101272/Glasscubes/reviews

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Glasscubes

4.7 (424)

[View alternatives](https://www.capterra.com/p/101272/Glasscubes/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Glasscubes

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

CP

Christopher P

Tax SupervisorAccounting, 11 - 50 employeesUsed the software for: Less than 6 months.

“Not having to worry about chasing for information or scheduling messages, which Glasscubes copes with brilliantly, means I have so much more headspace for more important tasks in my job which impacts positively for me personally, for my firm and most importantly my clients.“

June 5, 2025

WC

William C

Audit AssociateAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“Sometimes when I back out of a request it'll take me back to the main menu which can be frustrating at times and even though I like that I can view internal and recipient activity, I think the service can be improved by being able to view what my colleagues / the recipient has actually viewed, submitted or uploaded as it would save time finding what has been replied to.“

December 4, 2025

FH

Freddie H

Tax AssistantAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“My overall experience with Glasscubes has been very positive, It is a very good way to manage a client portfolio with many features that make interacting with your clients as seamless as possible.“

March 2, 2026

Steve B

Audit managerAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“The electronic signing function we have not found very useful as does not allow actual signatures to be applied to documents in the relevant place.“

January 23, 2026

SB

Sara B

Accounts TechnicianAccounting, 11 - 50 employeesUsed the software for: Less than 6 months.

“The Glasscubes Team really are a pleasure to deal with & their platform has definitely helped to streamline & improve client facing areas of my workload, also giving clients a better experience.“

December 12, 2025

AH

Adrian H

Tax ManagerAccounting, 11 - 50 employeesUsed the software for: 1-2 years.

“Getting the system to not email clients by toggling submitted and verified buttons can be tricky at first.“

March 16, 2026

Alyssa P

Staff AccountantAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“I am always able to use it to submit client request lists and easily access client support documents.“

February 10, 2026

SH

Serhii H

Project OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“I do not like when documents are locked because someone else has them open or is working on them.“

March 25, 2026

## Showing most helpful reviews

Showing 1-25 of 424 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul H.  
Founder  
Financial Services  
Used the software for: 6-12 months

### "Great for small businesses"

March 30, 2026

5.0

Oveall, I would recommend this to any business; very efficient and has all the functionality I currently need

Pros

System is very efficient and easy to use; great for my small business working with lots of clients at one time. highly recommended!

Cons

I have no overall concerns with glasscube - it works great when sharing documents and editing them directly within the tool.

Review Source

EJ

Ethan J.  
Auditor  
Accounting  
Used the software for: 1-2 years

### "Glasscubes - Effective and Easy to use"

December 4, 2025

4.0

My overall experience with glass cubes has been very positive, both me and my clients have preferred using Glasscubes to previous methods. Glasscubes are constantly updating the service and improving on the features.

Pros

Glasscubes is an effective and easy to use tool for both accountants and clients. It eliminated the need for excel request lists and back and forth emailing between me and my clients. The interface is clean and can be formatted for complex request lists meaning information can be displayed in a meaningful way.

Cons

I wish that Glasscubes used a portal service for the clients instead of an email link, this would be even easier for the client to use and save hassle.

Switched from

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Cleaner interface, and easier to use and set up with clients.

Review Source

SH

Serhii H.  
Project Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Quality tool for Project Management"

March 25, 2026

5.0

I consider Glasscubes as a user-friendly digital workspace with lots of opportunities to work together on a project with other teams.

Pros

File management system and opportunity to work with documents online. Also, I like how the system is built in a user-friendly way.

Cons

I do not like when documents are locked because someone else has them open or is working on them. I guess a module for multi-user and simultaneous work should be in place.

Alternatives considered

[GanttPRO](https://www.capterra.com/p/142293/GanttPRO/)

Reason for choosing Glasscubes

It was suggested by programme management and we gave it a shot. Not dissappointed

Review Source

VR

Verified Reviewer  
Technical Architect - EHRS  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cheap and cheerful collaboration "

January 23, 2019

3.0

Pros

Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding

Cons

Poor versioning, real basic desktop UI, poor integration with mobile platforms

Review Source

VR

Verified Reviewer  
Tax Manager  
Accounting  
Used the software for: 1-2 years

### "Fantastic Data Collection & Automated Reminders - Very Helpful Support Team"

April 9, 2026

5.0

We have had an overall positive experience with Glasscubes - it is very user friendly and the support team are very easy to deal with, answering any queries efficiently.

Pros

Glasscubes is a fantastic data collection tool for us, allowing us to send information requests out to our clients and it even sends automated reminders that can be scheduled as frequent as you like- I would highly recommend to all businesses.

Cons

Not so much a Con per say, more so me forgetting to mark a task as completed and verified - therefore reminders kept being sent to clients even though the action was completed.

Review Source

OG

Octavia G.  
Senior Auditor  
Accounting  
Used the software for: 1-2 years

### "Great for client information collection"

March 25, 2026

5.0

Great, very good customer services when issues arise, really easy to use, easy to use for clients, good ability to talk to clients through it,

Pros

Easy to follow and understand what is outstanding, ease of use, clear client communication, files rarely corrupt when uploaded

Cons

update email's aren't always clear where they have submitted stuff, the original upload links get lost on client emails sometimes

Review Source

AH

Adrian H.  
Tax Manager  
Accounting  
Used the software for: 1-2 years

### "Glasscubes user"

March 16, 2026

5.0

A good experience overall and it has enhanced productivity. An excellent time saver as you can simply search client name and see exactly where things were left.

Pros

You can track internal workflows with colleagues. You can respond to clients quickly. You can pick up where you left off very easily.

Cons

Getting the system to not email clients by toggling submitted and verified buttons can be tricky at first.

Review Source

Jeff H.  
Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

March 24, 2026

5.0

Very good! Biggest frustrations are when these types of platforms have tech issues and I have not had a problem yet

Pros

Easy and intuitive to use. Reminds me of blackboard. Quick learning curve, easy uploads, havent had tech issues

Cons

I have not had issues. It's not a particularly sleek or polished platform but it does the job so not complaints

Review Source

JD

Jonathan D.  
Case Manager Developer  
Legal Services  
Used the software for: Less than 6 months

### "Glasscubes is great and easy to use"

March 30, 2026

5.0

Overall Glasscubes is easy to use and the clients love the Forms we send as they are user friendly and the 2FA works well for us.

Pros

The Forms are great and easy to create. You do not need any technical knowledge to create them. The multiple options and workflows are amazing.

Cons

You are a bit limited with the basic HTML coding for Workspace layout. The basic layout using the Wizard works fine though.

Review Source

ES

Esmond S.  
steward  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Good shared team platform"

April 21, 2026

4.0

Generally a useful shared team platform. Easy to navigate around the different elements, share files and so on.

Pros

Easy to navigate between different working teams. The threaded conversations feature is useful and generally easy to navigate.

Cons

Takes a little while to get the hang of the document editing in-browser/out-browser, but not too long.

Review Source

SC

Sheryl C.  
Head of Development  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Highly recommended"

June 27, 2024

5.0

I highly recommend both the team at Glasscubes and the software. Glasscubes is a simple and cost-effective way for me to manage documents/files with external vendors. I also find it more reliable as a sharing tool with external project team members than Sharepoint or other file-sharing options. With other options I usually receive a number of emails from colleagues asking for access to be "fixed" or re-sent. With Glasscubes there have been no access problems or questions about how to use the features. The tools for admin oversight are easy to use but powerful. There was no pressure with the sales experience and the technical support has been excellent.

Pros

Easy and fast to set up without any technical expertise needed; although support is available if it is wanted. Intuitive to use. Responsive technical support with a named person for consistency; but also lots of FAQ/training documents are easily available.

Cons

The option to use the "Tasks" function for timeline management is an excellent extra feature within the project team/workspace but is not set up as a reporting tool.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Found MS Sharepoint to be not reliable. Not easy to manage in a company without an IT department

Review Source

LF

Lucas F.  
Audit Associate  
Accounting  
Used the software for: Less than 6 months

### "Simple, but effective!"

December 4, 2025

4.0

In my short time as an auditor, I have had an overall positive experience with Glasscubes in comparison to other alternatives in the market. This is purely down to how easy it is to use, and creating requests for clients is both efficient and provides everything you need to get the information required.

Pros

Glasscubes has provided a useful alternative to client relations that has helped auditing become much more enjoyable. With a great user interface that isn't overly complicated, it simply does what it says on the tin, and does it well.

Cons

At first, it did take me a little while to navigate around the interface, however this was most likely due to me being new to auditing. However, to provide some constructive criticism, I would suggest Glasscubes provides a few little tutorial videos/messages so that new users can get used to the service as quickly as possible.

Review Source

GM

Gary M.  
consultant  
Research  
Used the software for: 6-12 months

### "1st rate platform"

December 4, 2025

5.0

Excellent platform, stable and reliable. Have not experienced a problem at all and all my work has been incorporated without issues every time.

Pros

I love using it and being able to see exactly what changes have been made by colleagues quickly. The email alerts are very handy.

Cons

I have not tried to download files, working online always then means I must be connected to the internet

Review Source

MW

Mark W.  
FD  
Construction  
Used the software for: Less than 6 months

### "Great product"

June 12, 2025

5.0

The Glasscubes product is used by our Financial Advisors. As a user on the system I find the ability to upload / download information quick and easy. The ability to structure the information in folders and work in a collaborative way on Excel spreadsheets is excellent.

Pros

Ease of use Facility to work on documents in collaboration with others File structure Speed of update

Cons

Initial set-up of authenticator It took me a while to work out how to navigate the product effectively.

Review Source

JK

Joseph K.  
Senior Management Accountant  
Accounting  
Used the software for: Less than 6 months

### "Glasscubes Review"

April 2, 2025

5.0

Glasscubes has been excellent for handling client queries. It's really easy to use, and our clients have given us great feedback too. It’s made communication smoother and keeps everything organised.

Pros

\- User friendly. - Reminders for client queries. - Organised.

Cons

\- We haven't found anything yet that hasn't been resolved by the support/ training team at Glasscubes.

Review Source

bA

binod A.  
Clinical and Research Laboratory Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Novice experience in using glasscubes"

March 9, 2025

4.0

This is my first experience in using glasscubes which I found it as very informative and fruitful

Pros

Information sharing and close contacts with collaborators

Cons

Sometimes it's difficult to retriving new password when forge the old one

Review Source

MH

Marius H.  
Logistic manager  
Construction  
Used the software for: Less than 6 months

### "Efficient collaboration"

January 13, 2025

5.0

Glasscubes offers an effective collaboration and document management solution. The platform excels in secure file sharing, task management, workspace customization, and document storage in one place, reducing reliance on multiple tools.

Pros

Ease of use-its straightforward interface allows teams to start collaborating with minimal training.

Cons

There's nothing specific that I dislike about Glasscubes.

Review Source

NH

Natalie H.  
Audit Manager  
Accounting  
Used the software for: Less than 6 months

### "Increased efficiency and visibility "

October 16, 2024

5.0

Pros

Glasscubes has provided our team with a tool that has increased the quality and efficiency of our information requests to clients. It has enabled both ourselves and clients to have an organised, up to date and clear list outstanding items. It really works for our audit department and ensures the whole team has visibility on the progress of the requests.

Cons

I do not consider there to be any cons with Glasscubes as such. Any user issues I have incurred were well supported by the team and recent updates have really increased the the functionality.

Review Source

BR

Blair R.  
Producer  
Entertainment  
Used the software for: Less than 6 months

### "Great for my purposes"

October 7, 2024

5.0

I've found using Glasscubes very easy for my purposes.

Pros

Ease of use, security, and functionality for working with my team.

Cons

The 2FA is useful but a bit complex. The UI can feel a bit old-fashioned.

Review Source

EM

Elisha M.  
Operations Assistant  
Legal Services  
Used the software for: 1-2 years

### "Brilliant, user friendly and great value"

June 25, 2024

5.0

I would highly recommend glasscubes, it is secure, reliable, and extremely easy to use.

Pros

Glasscubes is safe, effective, user friendly and accessible. All of our clients are happy with the service, and some have asked to join our network as they prefer it to their own document management service.

Cons

There is no issues that I have come across so far, everything runs smoothly.

Review Source

SW

Sarah W.  
Tax Manager  
Accounting  
Used the software for: Less than 6 months

### "User friendly and excellent support"

June 19, 2024

5.0

I am a new user but so far my experience has been a positive one in terms of use and client acceptance/take up.

Pros

The support system, very prompt and efficient.

Cons

Although the support system is excellent, maybe the provision of a general guide

Reason for choosing Glasscubes

Glasscubes is not exclusively for our personal tax clients and is also being used in other departments. We also wanted something that would be user friendly for our clients who are usually opposed to platform type products like digita/iris, etc.

Review Source

TJ

Thomas J.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Great Product"

June 18, 2024

5.0

Pros

Easy to use, very streamlined service. Ease of use of recipients of files is also a strong factor.

Cons

Nothing comes to mind - has everything you require from a service such as this

Review Source

LB

Laura B.  
Project Assistant  
Education Management  
Used the software for: 2+ years

### "Laura Brown - NCL Uni"

November 21, 2023

4.0

Excellent service really happy overall. The team all use Glasscubes training and creating process guides for our internal working and usage of glasscubes has been relatively straight forward.

Pros

Support staff are fantastic, glasscubes is intuitive and easy to use. We can rely on the product and it is an integral system in our day to day working with other Universities and schools in the region that our project supports. We have always appreciated the discount as a small project budgets are cut year on year.

Cons

I need to Audit our workspaces to see when each workspace last had a document uploaded and the current export only shows up to a certain number of uploads that dates back to 22. I need to Audit back to 2017 when the platform was set up and this is a manual task which will take some time.

Review Source

SC

Sam C.  
Auditor  
Accounting  
Used the software for: Less than 6 months

### "Great Software Solution"

July 4, 2024

5.0

Pros

Smooth and efficient software liked by both my firm and our clients. The software has massively improved the efficiency of our audits.

Cons

No real cons, the software is easy to use and extremely helpful.

Review Source

JH

Jonathan H.  
Managing Director  
Biotechnology  
Used the software for: 2+ years

### "Glasscubes is one our most powerful tools"

May 17, 2023

5.0

Using glass cubes has been a game changer, managing development updates, integrating system operating processes and managing teams has enabled our company to provide capability and credibility across all departments

Pros

It facilitates our ability manage projects. Keep accurate records and provides the platform for our quality management system.

Cons

It take a little while to learn how to get the best out of the platform, we have not experienced any functional issues, the platform is stable and I do not believe any of our team have a least like. every person has now found a benefit in using Glasscubes!

Review Source

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