--- title: "Glasscubes Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Glasscubes the right Document Management solution for you? Explore 445 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/101272/Glasscubes/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Glasscubes 4.7 (445) [View alternatives](https://www.capterra.com/p/101272/Glasscubes/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Glasscubes Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews CB Claude B Tax SeniorAccounting, 201 - 500 employeesUsed the software for: Less than 6 months. “Glasscubes is saving a lot of time by automating a lot of the stuff that we would normally do manually such as email chasers for their information.“ July 10, 2026 WC William C Audit AssociateAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Sometimes when I back out of a request it'll take me back to the main menu which can be frustrating at times and even though I like that I can view internal and recipient activity, I think the service can be improved by being able to view what my colleagues / the recipient has actually viewed, submitted or uploaded as it would save time finding what has been replied to.“ December 4, 2025 PB Patrick B ManagerAccounting, 51 - 200 employeesUsed the software for: Less than 6 months. “All my queries answered by email and in the internal chat promptly and teams meeting and demos available whenever requested.“ June 3, 2026 Steve B Audit managerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “The electronic signing function we have not found very useful as does not allow actual signatures to be applied to documents in the relevant place.“ January 23, 2026 CP Christopher P Tax SupervisorAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Not having to worry about chasing for information or scheduling messages, which Glasscubes copes with brilliantly, means I have so much more headspace for more important tasks in my job which impacts positively for me personally, for my firm and most importantly my clients.“ June 5, 2025 AH Adrian H Tax ManagerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “Getting the system to not email clients by toggling submitted and verified buttons can be tricky at first.“ March 16, 2026 FH Freddie H Tax AssistantAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “My overall experience with Glasscubes has been very positive, It is a very good way to manage a client portfolio with many features that make interacting with your clients as seamless as possible.“ March 2, 2026 MM Muhammad Zahid M Senior Auditor and AccountantAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “I did not find anything specifically which can draw my attention towards its weakness or any flaw.“ June 17, 2026 ## Showing most helpful reviews Showing 1-25 of 445 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve B. Audit manager Accounting Used the software for: 2+ years ### "Great audit tool for info requests" January 23, 2026 5.0 Overall, Glasscubes is a dependable solution that improves efficiency. We use it for all our audits, allowing everything to be kept in one place and providing transparency for clients. We are very happy with it. Pros Glasscubes is a reliable and easy to use platform for secure collaboration and document management with clients. Customer support is responsive, and the platform can be customised without unnecessary complexity. Cons The electronic signing function we have not found very useful as does not allow actual signatures to be applied to documents in the relevant place. However this was not the reason we have gone with Glasscubes. Review Source CP Camilla P. Client Payroll Director Accounting Used the software for: 6-12 months ### "Glasscubes Review" September 15, 2026 5.0 My overall experience with Glasscubes has been very positive. The platform is intuitive and easy to navigate, making it simple to access information and collaborate efficiently. The secure access controls provide confidence that data and documents are protected, while the system's speed and reliability ensure a smooth user experience. What stands out most is not only the robustness of the platform itself but also the excellent support team behind it. They are always responsive and helpful whenever queries arise, providing timely assistance and solutions. Glasscubes is also very well received by our clients, who find it easy to use and effective for collaboration. Overall, it is a reliable, secure, and user-friendly platform that has consistently met our needs and those of our clients. Pros What I liked most about Glasscubes is how user-friendly and intuitive it is. The platform is easy to navigate, making it simple to find information and collaborate with others. Access feels secure and well-managed, giving confidence that documents and data are protected. The system is also fast and responsive, which helps improve productivity and creates a smooth user experience. Cons There is very little that I like least about the platform. Any enhancements I would suggest are specific to our company's unique requirements rather than limitations of Glasscubes itself. Additionally, whenever we have identified a potential development opportunity or cannot find a feature, the Glasscubes team has always been receptive to feedback and open to discussing enhancements, which is greatly appreciated. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) For more secure, Robust platform to exchange information with clients. Review Source VR Verified Reviewer Technical Architect - EHRS Hospital & Health Care Used the software for: 1-2 years ### "Cheap and cheerful collaboration " January 23, 2019 3.0 Pros Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding Cons Poor versioning, real basic desktop UI, poor integration with mobile platforms Review Source VS Vanesa S. Business Solutions Executive Accounting Used the software for: Less than 6 months ### "Glasscube Review" September 9, 2026 5.0 My overall experience with Glasscubes has been very positive. It makes it easy to communicate with clients, share documents, and keep all relevant information organised in one place. Once I became familiar with how the platform works, I found it straightforward and convenient to use. It has helped make communication more efficient and professional, while reducing the need for lengthy email conversations. Overall, Glasscubes is a useful tool for managing client communication and keeping everything organised. Pros What I like most about Glasscubes is how easy it makes communication with clients. It provides a clear and organised space where we can share information, documents, updates, and messages without relying on long email chains. Clients can easily access what they need, and communication feels much more straightforward and efficient. I also like having everything in one central place, which makes it easier to keep track of conversations, files, and ongoing work. Overall, Glasscubes has helped make client communication more professional, organised, and convenient, while also reducing the back-and-forth that can sometimes happen when managing projects through email alone. Cons The only thing I found slightly challenging was learning how to use Glasscubes initially. It took a little time to become familiar with the different features and understand how everything was organised. However, once I got used to the platform, it became much easier to navigate and use. Other than the initial learning curve, I don’t have anything negative to say about Glasscubes. Overall, I have found it to be a useful and effective platform, particularly for communicating with clients and keeping information organised in one place. Review Source II Ivan I. Trainee Accountant Accounting Used the software for: 6-12 months ### "Easy-to-Use Platform" September 8, 2026 5.0 Glasscubes is easy to use, with a manageable learning curve. The file sharing features are excellent and make it simple to collaborate and keep everything organised in one place. A really useful platform for team collaboration. Pros The file sharing and collaboration features are what I like most about Glasscubes. It makes it easy to keep documents organised, share information with the team, and work together in one central place. Cons The learning curve can be a little steep at first, especially when getting familiar with all the features and settings. Once you get used to it, though, it becomes much easier to navigate. Review Source SC Scott C. Senior Accountant Accounting Used the software for: 1-2 years ### "Streamline you process " September 15, 2026 5.0 Great it has allowed us to incrrase our capacity and focus on adding value rather than just doing a VAT return Pros The file sharing has allowed us to reduce the time spent on gathering the information for the bookkeeping and vat returns. Also the auto reminders are a real time saver. Cons No real cons, spend the time at the start and get the rewards. Makes sure you have a clear plan before starting and you will get the most out of it. Review Source YX Yuan X. Senior Accounting Used the software for: 6-12 months ### "Glasscube user feedback " September 16, 2026 5.0 Overall is good , it helps user to manage the exit clients documents also simplified the new client onboarding. Pros Centralised all the document together even we have so many clients, but we just need to use one platform . Cons The AI function is impact user to click right page button also it slow down the efficiency of user to checking documents Review Source KG Katherine G. Senior Accountant Accounting Used the software for: Less than 6 months ### "Easy way to manage client files" September 18, 2026 5.0 Overall, I’ve had a good experience with Glasscubes. It makes it easy to get files from clients and keeps everything in one place, which saves time and makes the process more straightforward. Pros It makes it easy to get files and documents from clients without having to go back and forth by email. Cons Sometimes it can be a bit slow when uploading or downloading larger files. It can also take a little while to find certain files when there are a lot of folders and documents. The layout could be a bit simpler and easier to navigate, especially when using it for the first time. Review Source AL Angel L. Support tutor care Individual & Family Services Used the software for: Less than 6 months ### "Perfect easy use " September 1, 2026 5.0 It helps me with work and I’m able to find everything I need and everything is perfect nothing needs changing Pros I really like how organised it is and how set out nicely it is it’s very open. And I like how I can see everything I need so nicely it’s very helpful and easy to understand Cons Nothing needs too change it is all good and well made I enjoy how easy it is to get around. Very nicely done Review Source JT Jake T. Data Engineer Furniture Used the software for: Less than 6 months ### "Very Easy to Use" August 18, 2026 5.0 Pros Glasscubes is very easy to navigate and access, multiple areas that you can access and share documents Cons I don't really have any complaints about glasscubes, there is nothing I would really change about the dashboard Review Source OG Octavia G. Senior Auditor Accounting Used the software for: 1-2 years ### "Great for client information collection" March 25, 2026 5.0 Great, very good customer services when issues arise, really easy to use, easy to use for clients, good ability to talk to clients through it, Pros Easy to follow and understand what is outstanding, ease of use, clear client communication, files rarely corrupt when uploaded Cons update email's aren't always clear where they have submitted stuff, the original upload links get lost on client emails sometimes Review Source BJ Ben J. Assistant Account Accounting Used the software for: 2+ years ### "Excellent Platform!" February 17, 2026 5.0 Very good overall experience, has made my job easier and has sped up our audit request processes massively. Pros The fact that I can access all my requests and files for specific clients in one portal rather than going through correspondence. Cons The change in layout when I was used to the old layout. Although, I adapted to the change quickly and didn't have too much of an impact, Review Source MP Maria P. Director Accounting Used the software for: 1-2 years ### "Game changer" January 20, 2026 5.0 Game changer! My team and I can now concentrate on more important tasks than sending reminders to our clients. Pros Game changer, completely! No more reminding emails that get read and forgotten about. Such a gentle, effective and efficient pester, saving time and effort and surprisingly enough, our clients love it too! Cons What is not to like? Really cannot think if how to fault it. Reliable, on time, relevant, what is to fault? Review Source PB Patrick B. Manager Accounting Used the software for: Less than 6 months ### "Intuitive, easy to use software" June 3, 2026 5.0 Excellent so far. All my queries answered by email and in the internal chat promptly and teams meeting and demos available whenever requested. Pros Intuitive, easy to use software. Great support and access to Glasscubes staff, with senior and knowledgeable staff leading the demos of the key features. Cons Hard to visualise the dashboard and how it works until it is populated with your own information, could have populated demo versions to help . Review Source GM Gary M. consultant Research Used the software for: 6-12 months ### "1st rate platform" December 4, 2025 5.0 Excellent platform, stable and reliable. Have not experienced a problem at all and all my work has been incorporated without issues every time. Pros I love using it and being able to see exactly what changes have been made by colleagues quickly. The email alerts are very handy. Cons I have not tried to download files, working online always then means I must be connected to the internet Review Source CP Christopher P. Tax Supervisor Accounting Used the software for: Less than 6 months ### "Glasscubes - five star experience!" June 5, 2025 5.0 I have over 200 client records within my portfolio and the Glasscubes software takes on all of the organisational and planning aspects which I would normally have to manage myself if communicating by email. Not having to worry about chasing for information or scheduling messages, which Glasscubes copes with brilliantly, means I have so much more headspace for more important tasks in my job which impacts positively for me personally, for my firm and most importantly my clients. Thank you Glasscubes! Pros I have found Glasscubes to be an easy and user-friendly service which is making my job managing my client's tax information a breeze. It is easy to navigate and intuitive! In additon, the technical support is ever present to help when I have had a technical query. To date there is nothing I can fault about my experience using Glasscubes. Cons I have found no negatives with using Glasscubes to date. If I was pushed to single out one thing it is that some uploaded file types cannot be printed directly to my printer, but this is a very minor gripe. Review Source JD Jonathan D. Case Manager Developer Legal Services Used the software for: Less than 6 months ### "Glasscubes is great and easy to use" March 30, 2026 5.0 Overall Glasscubes is easy to use and the clients love the Forms we send as they are user friendly and the 2FA works well for us. Pros The Forms are great and easy to create. You do not need any technical knowledge to create them. The multiple options and workflows are amazing. Cons You are a bit limited with the basic HTML coding for Workspace layout. The basic layout using the Wizard works fine though. Review Source MW Mark W. FD Construction Used the software for: Less than 6 months ### "Great product" June 12, 2025 5.0 The Glasscubes product is used by our Financial Advisors. As a user on the system I find the ability to upload / download information quick and easy. The ability to structure the information in folders and work in a collaborative way on Excel spreadsheets is excellent. Pros Ease of use Facility to work on documents in collaboration with others File structure Speed of update Cons Initial set-up of authenticator It took me a while to work out how to navigate the product effectively. Review Source JW Jordan W. Tax Accounting Used the software for: Less than 6 months ### "Convenient and easy to use" August 28, 2025 4.0 Overall it has been positive and has cut down on the time spent sending individual emails, making it more efficient to collect information. Pros Very convenient and easy to use, which combined with the automated features makes it much simpler to share information and keep track of important details. Cons Whilst good for sharing documents and messages, it can be difficult to respond to queries or address a document directly as everything is in the same request. Review Source EB Ella B. Housekeep Hospitality Used the software for: 1-2 years ### "Glasscube." March 27, 2025 5.0 Everything flows nice, from getting to where you need to go. Pros The homepage and website it well set up , and is easy to locate what you are looking for . Cons Website on the phone , is overall quite small. Review Source BH Bethany H. Adminsitrator Environmental Services Used the software for: 6-12 months ### "Easy system" February 6, 2025 5.0 Very easy, easy communication if something goes wrong Pros Easy clous based software works perfectly for home workers Cons Upload time can be a little slow, overall good though Review Source uS upen S. Partner Accounting Used the software for: Less than 6 months ### "Easy comms" March 3, 2025 4.0 I believe the company is onto something which can continue to develop into a very powerful channel for communicating with external parties in a seamless way. Pros The ease with which clients can access the requests and upload information and communicate. Cons Access to the the options for setting up templates etc could be made more easily accessible. This is minor as once you get used to navigating the platforms it becomes easier. Review Source CF Charlotte F. Business Operations Human Resources Used the software for: 2+ years ### "A Great Task Management System!" October 24, 2024 5.0 A fantastic work management software that helps us stay organised and juggle multiple workspaces and all our tasks! Pros The easy to use system and great customer service. Cons It could be easier to bulk copy tasks across workspaces. Review Source GS George S. Senior Administrative Officer Higher Education Used the software for: 2+ years ### "Essential Software for Any Remote Team" March 11, 2021 5.0 My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice. The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site. It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions. Pros The collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365. Cons Some users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process. Review Source JH Jonathan H. Managing Director Biotechnology Used the software for: 2+ years ### "Glasscubes is one our most powerful tools" May 17, 2023 5.0 Using glass cubes has been a game changer, managing development updates, integrating system operating processes and managing teams has enabled our company to provide capability and credibility across all departments Pros It facilitates our ability manage projects. Keep accurate records and provides the platform for our quality management system. Cons It take a little while to learn how to get the best out of the platform, we have not experienced any functional issues, the platform is stable and I do not believe any of our team have a least like. every person has now found a benefit in using Glasscubes! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.