# Page 2 | Glasscubes Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Glasscubes the right Document Management solution for you? Explore 422 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/101272/Glasscubes/reviews

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Glasscubes

4.7 (422)

[View alternatives](https://www.capterra.com/p/101272/Glasscubes/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Glasscubes

## Showing most helpful reviews

Showing 26-50 of 422 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WC

William C.  
Audit Associate  
Accounting  
Used the software for: 6-12 months

### "User friendly!"

December 4, 2025

5.0

Overall, Glasscubes is an easy to use and effective service. It allows me to manage my workload effectively and without any issues. I will continue using Glasscubes in the future.

Pros

I like the simplicity. Everything is set up in a way that makes it easy to use and easy to manage my workload. I can see what I have done, what is on going and what is yet to be done which I find very helpful on a daily basis. I also like how you can easily view internal and recipient activity which supports managing my workload as it makes finding requests very easy.

Cons

Sometimes when I back out of a request it'll take me back to the main menu which can be frustrating at times and even though I like that I can view internal and recipient activity, I think the service can be improved by being able to view what my colleagues / the recipient has actually viewed, submitted or uploaded as it would save time finding what has been replied to.

Review Source

Steve B.  
Audit manager  
Accounting  
Used the software for: 2+ years

### "Great audit tool for info requests"

January 23, 2026

5.0

Overall, Glasscubes is a dependable solution that improves efficiency. We use it for all our audits, allowing everything to be kept in one place and providing transparency for clients. We are very happy with it.

Pros

Glasscubes is a reliable and easy to use platform for secure collaboration and document management with clients. Customer support is responsive, and the platform can be customised without unnecessary complexity.

Cons

The electronic signing function we have not found very useful as does not allow actual signatures to be applied to documents in the relevant place. However this was not the reason we have gone with Glasscubes.

Review Source

LF

Lucas F.  
Audit Associate  
Accounting  
Used the software for: Less than 6 months

### "Simple, but effective!"

December 4, 2025

4.0

In my short time as an auditor, I have had an overall positive experience with Glasscubes in comparison to other alternatives in the market. This is purely down to how easy it is to use, and creating requests for clients is both efficient and provides everything you need to get the information required.

Pros

Glasscubes has provided a useful alternative to client relations that has helped auditing become much more enjoyable. With a great user interface that isn't overly complicated, it simply does what it says on the tin, and does it well.

Cons

At first, it did take me a little while to navigate around the interface, however this was most likely due to me being new to auditing. However, to provide some constructive criticism, I would suggest Glasscubes provides a few little tutorial videos/messages so that new users can get used to the service as quickly as possible.

Review Source

SH

Sam H.  
Audit - Assistant Manager  
Accounting  
Used the software for: 1-2 years

### "Glasscubes Review"

January 20, 2026

5.0

Very good overall experience. Has saved significant time during the audit query process, and now used for all audits.

Pros

Glasscubes is an efficient and well-structured tool for receiving and managing audit information. It keeps everything in one secure place, which makes the audit process far more organized and transparent. The platform is easy to use, even for first-time users, and it significantly reduces back-and-forth emails. Overall, it’s a reliable solution that saves time and simplifies audits.

Cons

No cons experienced. The online help tool and glasscubes team are always very quick to respond if there are ever any issues.

Review Source

MP

Maria P.  
Director  
Accounting  
Used the software for: 1-2 years

### "Game changer"

January 20, 2026

5.0

Game changer! My team and I can now concentrate on more important tasks than sending reminders to our clients.

Pros

Game changer, completely! No more reminding emails that get read and forgotten about. Such a gentle, effective and efficient pester, saving time and effort and surprisingly enough, our clients love it too!

Cons

What is not to like? Really cannot think if how to fault it. Reliable, on time, relevant, what is to fault?

Review Source

HW

Harry W.  
Audit Supervisor  
Accounting  
Used the software for: 1-2 years

### "Highly recommended for financial audit "

March 2, 2026

5.0

Pros

Our firm uses Glasscubes to handle financial audit queries and responses from clients. The difference between using Glasscubes compared to long excel worksheet lists is night and day. Since using it, a number of new features have been rolled out which have further enhanced its usefulness.

Cons

Being able to change the title of request after creating it would be useful, for example is there is a typo.

Review Source

BJ

Bilal J.  
Auditor  
Accounting  
Used the software for: 6-12 months

### "Great Glasscubes"

January 29, 2026

5.0

Great overall. It’s a dependable collaboration space that keeps projects, documents, and approvals in one place. Support is quick and effective, and the interface is easy to learn. Streamlining the request deletion process would make it even better.

Pros

I like how quick the customer service team are to help. Responses are fast, friendly, and genuinely fix issues. The platform itself is intuitive, so onboarding new team members is easy, and document sharing and approvals work smoothly.

Cons

I can’t delete requests very easily, which slows me down when tidying old items. The steps feel a bit hidden. A clearer delete option or bulk action would improve housekeeping and make workspace maintenance more efficient.

Review Source

SB

Sara B.  
Accounts Technician  
Accounting  
Used the software for: Less than 6 months

### "The Glasscubes product & the Team behind it really are excellent."

December 12, 2025

5.0

My overall experience of Glasscubes is an extremely positive one. Right from initial introductions & training , to ongoing support & development the whole Team really have provided an excellent service & continue to impress. The Glasscubes product improves task management, file sharing & document management in a way that makes us more efficient in these areas.

Pros

I haven't come across a company more helpful or responsive to their customers' bespoke needs. The Glasscubes Team really are a pleasure to deal with & their platform has definitely helped to streamline & improve client facing areas of my workload, also giving clients a better experience.

Cons

A very small minority of our clients are initially reluctant to engage with the technology, however I do find once they give it a go they are converts.

Review Source

GM

Gary M.  
consultant  
Research  
Used the software for: 6-12 months

### "1st rate platform"

December 4, 2025

5.0

Excellent platform, stable and reliable. Have not experienced a problem at all and all my work has been incorporated without issues every time.

Pros

I love using it and being able to see exactly what changes have been made by colleagues quickly. The email alerts are very handy.

Cons

I have not tried to download files, working online always then means I must be connected to the internet

Review Source

ID

Isaac D.  
Tax Technician  
Accounting  
Used the software for: 6-12 months

### "Does what it says on the tin - a serious time saver for personal tax compliance"

November 21, 2024

5.0

Very positive !

Pros

Compared to other tax software that tries to do it all, but ends up doing everything poorly (I'm looking at you, CCH), Glasscubes does one thing and it does it very well. Glasscubes automates some of the more tedious parts of client management for personal tax (chasing for information year round just for the client to send their information in January), and in my experience has led to some of our more last-minute clients sending information earlier than in prior years. Glasscubes also provides a space for clients to securely upload documents, and this space was clearly designed with the client in mind. When a client's documents are requested, they receive a request via email that gives them a text box and a space to securely upload relevant files and information - no login required!

Cons

The only growing pains our team has experienced thus far is that the automated reminders, which generally save us time, can be a bit annoying if we forget to mark the info request complete in glasscubes. A welcome addition would be if you could query clients by client manager and if automated reminders could be suppressed through a simple tick box rather than needing to mark returns as submitted.

Review Source

MS

Matthew S.  
Audit Supervisor  
Accounting  
Used the software for: 2+ years

### "Excellent file sharing platform"

February 27, 2026

5.0

Pros

Excellent platform that has made interactions and file sharing with our clients over the course of the audit much easier and a smoother process all around. Customer support has also been swift and effective when required.

Cons

It can sometimes be difficult to download multiple files at once, with system glitches experienced on occasion.

Review Source

Paul H.  
Founder  
Financial Services  
Used the software for: 6-12 months

### "Great for small businesses"

March 30, 2026

5.0

Oveall, I would recommend this to any business; very efficient and has all the functionality I currently need

Pros

System is very efficient and easy to use; great for my small business working with lots of clients at one time. highly recommended!

Cons

I have no overall concerns with glasscube - it works great when sharing documents and editing them directly within the tool.

Review Source

WC

Wayne C.  
Managing Director  
Accounting  
Used the software for: Less than 6 months

### "Better than originally expected."

March 10, 2025

5.0

We made the decision to try this software after having a demo. We are only a relatively small accountancy company so it was a sizeable investment for us. However, it not only does what we originally intended it for (an easy to use portal for clients to answer queries - they actually answer all our queries now!) but its been really helpful in managing projects with clients. We are very impressed with the whole system, took a bit of getting used to the workspace concept but we are now adding lots of useful features to our processes. Support is excellent. Customer Success Manager \[sensitive content hidden\] is a huge help and always on hand to guide us through getting the best out of the software. By far the best purchase in our tech stack for a long while.

Pros

Clients actually respond to you answer your queries instead of ignoring your emails!

Cons

Wasn't keen on our first impressions of the workspace concept but know that we have a better understanding of the system and use the About feature to save clients contact details for each workspace its working really well.

Switched from

[IRIS Practice Engine](https://www.capterra.com/p/236395/IRIS-Practice-Engine/)

Iris Elements client portal was very poor - terrible customer support

Review Source

HC

Harriet C.  
Audit Senior  
Accounting  
Used the software for: Less than 6 months

### "Glasscubes Review "

January 29, 2026

5.0

Pros

It is very easy to share files with different clients, the site is secure and reliable. Great customer service.

Cons

That it can be complicated to delegate certain requests to individuals especially when they are of a sensitive nature.

Review Source

fT

ffion T.  
audit senior  
Accounting  
Used the software for: 6-12 months

### "audit senior"

December 23, 2025

4.0

overall my experience with glass cubes is good, can email the team to try and solve issues which is really nice

Pros

easy to see and the smaller clients tend to like it. can upload excel documents and write comments when necessary.

Cons

easy to upload to wrong request and then client requests can sometimes disappear. not great on larger clients

Review Source

DB

Dan B.  
Tax Manager  
Accounting  
Used the software for: 6-12 months

### "Easy to use"

September 11, 2025

4.0

Very good. Many issues faced follow user error/lack of input and I feel this is a system where you get out what you put in - work needed to make maximum use of it.

Pros

Easy to use chat system and portfolios that can be individually tailored for ease of review. Good file transfer system and like the internal comments function.

Cons

Regular reminders sometimes issued incorrectly, and 2FA emails often do not arrive in time to be entered

Review Source

SD

Sebastian D.  
Senior Finance Officer  
Accounting  
Used the software for: Less than 6 months

### "Glasscubes Review"

March 31, 2025

5.0

Overall, I'm very pleased with the experience I've had with Glasscubes making it easier to resolve queries and keeping up date with various projects.

Pros

The portal has been very useful since we started using this software. This portal has made it easier to receive information from clients when sending queries which was our intended purpose with this software. It has also been useful when working with new clients being able to monitor at what stage we are with the client.

Cons

The only slight weakness is when adding information on a workspace, when inputting some information, it then sometimes shows an error about the link.

Switched from

[IRIS Elements](https://www.capterra.com/p/179500/Taxfiler/)

Errors occured quite often making it not very user-friendly.

Review Source

VA

Vinay A.  
Audit semi senior  
Accounting  
Used the software for: 6-12 months

### "Good service"

January 22, 2026

5.0

Pros

Customer service is quick and the service is very useful. It allows me to keep my inbox uncluttered and reduce the risk of lost documents.

Cons

The user interface can be slightly technical and can be difficult to navigate. Deleting options is sometimes difficult.

Review Source

MW

Mark W.  
FD  
Construction  
Used the software for: Less than 6 months

### "Great product"

June 12, 2025

5.0

The Glasscubes product is used by our Financial Advisors. As a user on the system I find the ability to upload / download information quick and easy. The ability to structure the information in folders and work in a collaborative way on Excel spreadsheets is excellent.

Pros

Ease of use Facility to work on documents in collaboration with others File structure Speed of update

Cons

Initial set-up of authenticator It took me a while to work out how to navigate the product effectively.

Review Source

BH

Bethany H.  
Adminsitrator  
Environmental Services  
Used the software for: 6-12 months

### "Easy system"

February 6, 2025

5.0

Very easy, easy communication if something goes wrong

Pros

Easy clous based software works perfectly for home workers

Cons

Upload time can be a little slow, overall good though

Review Source

JK

Joseph K.  
Senior Management Accountant  
Accounting  
Used the software for: Less than 6 months

### "Glasscubes Review"

April 2, 2025

5.0

Glasscubes has been excellent for handling client queries. It's really easy to use, and our clients have given us great feedback too. It’s made communication smoother and keeps everything organised.

Pros

\- User friendly. - Reminders for client queries. - Organised.

Cons

\- We haven't found anything yet that hasn't been resolved by the support/ training team at Glasscubes.

Review Source

JW

Jordan W.  
Tax  
Accounting  
Used the software for: Less than 6 months

### "Convenient and easy to use"

August 28, 2025

4.0

Overall it has been positive and has cut down on the time spent sending individual emails, making it more efficient to collect information.

Pros

Very convenient and easy to use, which combined with the automated features makes it much simpler to share information and keep track of important details.

Cons

Whilst good for sharing documents and messages, it can be difficult to respond to queries or address a document directly as everything is in the same request.

Review Source

EB

Ella B.  
Housekeep  
Hospitality  
Used the software for: 1-2 years

### "Glasscube."

March 27, 2025

5.0

Everything flows nice, from getting to where you need to go.

Pros

The homepage and website it well set up , and is easy to locate what you are looking for .

Cons

Website on the phone , is overall quite small.

Review Source

bA

binod A.  
Clinical and Research Laboratory Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Novice experience in using glasscubes"

March 9, 2025

4.0

This is my first experience in using glasscubes which I found it as very informative and fruitful

Pros

Information sharing and close contacts with collaborators

Cons

Sometimes it's difficult to retriving new password when forge the old one

Review Source

JD

Jonathan D.  
Case Manager Developer  
Legal Services  
Used the software for: Less than 6 months

### "Glasscubes is great and easy to use"

March 30, 2026

5.0

Overall Glasscubes is easy to use and the clients love the Forms we send as they are user friendly and the 2FA works well for us.

Pros

The Forms are great and easy to create. You do not need any technical knowledge to create them. The multiple options and workflows are amazing.

Cons

You are a bit limited with the basic HTML coding for Workspace layout. The basic layout using the Wizard works fine though.

Review Source

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