--- title: "Lead Friendly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lead Friendly Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10155835/Lead-Friendly/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Lead Friendly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Lead Friendly ## What is Lead Friendly? Lead Friendly is an agentic AI CRM for small businesses, deepest for independent car dealerships. For dealers it runs the store from lot photo to funded deal: a dealer website, VIN-scan inventory syndicated to CarGurus, desking, credit applications and the deal jacket, with every inquiry in one inbox. Paste your website and it builds an AI voice agent that knows your services, hours and inventory, answers inbound calls 24/7, qualifies leads and books appointments on Google Calendar, Outlook or Cal.com. It proposes follow-up automations and campaigns, which stay paused until you approve them. Genie, the AI copilot, builds automations, launches campaigns and edits workflows from chat or voice. Compliance is enforced by the platform: AI-voice disclosure, TCPA quiet hours, DNC and opt-out handling, and audit logs. Telephony runs on Telnyx with 10DLC registration. The same platform serves 22 other industries, from HVAC and dental to insurance and real estate. ## What is Lead Friendly used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lead Friendly?[Manage this product listing](https://www.g2.com/products/lead-friendly/claim_requests/new?auto=true) ## FAQs about Lead Friendly Overview ### What company size and specific industries is Lead Friendly built for? Lead Friendly is designed for small local businesses that depend on phone calls for revenue, including independent car dealerships, shuttle and transport operators, freight carriers, insurance agencies, and home-service trades. It is built for organizations that need to capture missed calls and turn them into customer inquiries. Features and Usability ### What are the key features of Lead Friendly? Lead Friendly offers lead management, contact management, and interaction tracking for organizing prospect data and engagement history. It also includes task management, an activity dashboard, and real-time monitoring for tracking work and performance, plus AI Assistant, AI Copilot, autonomous task execution, and API access for automated operations. Pricing ### How much does it cost and what fees or limitations are included? Lead Friendly starts at free with the Solo Plan, which includes a 7-day trial with 30 AI voice minutes and no credit card required. Paid plans begin at $49 per month for Starter, then $99 for Pro and $199 for Agency. Overage rates are $0.15 or $0.12 per minute, taken from a prepaid wallet. Integrations ### Which third-party tools and platforms does Lead Friendly integrate with? Lead Friendly integrates with 9 third-party tools, including communication and scheduling apps like Gmail, Microsoft Outlook, WhatsApp, and Google Calendar, plus CRM and business platforms such as HubSpot CRM, Salesforce Sales Cloud, QuickBooks Online, Cal.com, and Zapier. Getting Started and Support ### What training and onboarding options does Lead Friendly offer? Lead Friendly provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced demonstrations for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Lead Friendly offer? Lead Friendly provides email/help desk support, chat, a knowledge base, and FAQ/forum resources. These channels give users multiple ways to find help and answers, though no reviewer feedback is available to describe response speed, staff helpfulness, or common support frustrations. ## Features AI summary Based on 240 CRM reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating SaaS Management software: - **Spend Control** (**75%** of reviewers rated this feature as critical) - **User Management** (**75%**) - **Contract/License Management** (**71%**) Lead Friendly focuses on other areas of SaaS Management functionality. Its feature set provides teams with tools to manage day-to-day software oversight and operational tasks, helping businesses keep internal processes organized and maintain visibility across their software environment. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Autonomous Task Execution Completes tasks independently without constant human intervention Contact Management Manage, organize, and store contact information Data Visualization Graphical representation of data Lead Friendly 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Autonomous Task Execution: Completes tasks independently without constant human intervention - Contact Management: Manage, organize, and store contact information - Data Visualization: Graphical representation of data - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10155835/Lead-Friendly/pricing/) Solo Plan $0.00 It includes: - 7-day trial with 30 AI voice minutes - No credit card required - Allows making live calls from the browser with an AI agent Starter Plan $49.00 Flat Rate,Per Month It includes: - 150 AI voice minutes - 250 SMS - 1 seat (user) - HubSpot integration - Includes full agentic CRM, AI agents, operation plan setup, recordings, transcripts, and compliance Pro Plan $99.00 Flat Rate,Per Month It includes: - 400 AI voice minutes - 750 SMS - 5 seats (users) - Unlimited automations - Salesforce integration - Web lead capture - Auto-dial functionality - Includes full agentic CRM, AI agents, operation plan setup, recordings, transcripts, and compliance Agency Plan $199.00 Flat Rate,Per Month It includes: - 600 AI voice minutes - 1,250 SMS - Sub-accounts - Reseller mode - Optional white-label add-on - Includes full agentic CRM, AI agents, operation plan setup, recordings, transcripts, and compliance ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.