# DDI System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DDI System Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/101637/Inform-ERP

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# 

 DDI System Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DDI System

## What is DDI System?

DDI System is a distribution management technology that combines daily operations with customer relationship management (CRM), e-commerce and reporting features in one system. Inform is suitable for single location distributors and multi-division organizations in both on-premises and hosted systems. DDI System helps users manage customer engagement by combining CRM with daily operations such as order entry, quoting, delivery inquiry and customer service.

## What is DDI System used for?

[Order Management](https://www.capterra.com/order-management-software/)[Distribution Accounting](https://www.capterra.com/distribution-accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Top alternative

Featured

Overall rating

Based on 78 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$10000

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DDI System

4.6 (78)

VS.

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$10000

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (78)

Ease Of Use

4.0 (1,109)

Value For Money

4.5 (45)

Value For Money

3.9 (871)

Customer Service

4.6 (62)

Customer Service

3.8 (1,039)

## DDI System alternatives

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (167)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/101637/Inform-ERP/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.3 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Access

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Warehouse Management

4.1 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Manage and track operations and inventory within warehouses

Order Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Workflow Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Inventory Tracking

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

DDI System 45 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create and manage digital catalog of products/services with their details, specifications, and price

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Forecast customer demand using historical insights and simulations

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store and organize documents in a centralized system

Plan, manage, and track the financial activities of an individual or organization

Primarily serving wholesale distribution companies and supply chain industry professionals

Form predictions based on past and present data/trends

Management of inbound and outbound shipments in the context of international trade

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Manage multiple teams and operations from a central location

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Ability to link barcodes or serial numbers with specific items for identification

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Manage all receiving processes within a warehouse

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Manage and track orders being shipped to customers

Checkout of online store

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Manage and track operations and inventory within warehouses

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

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Features

4.5 (78)

4.5

Based on 78 reviews

## Pricing

Value for money

4.5 (45)

Basic

$10,000

Flat Rate,One Time

Value for money

4.5 (45)

4.5

Based on 45 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (62)

4.6

Based on 62 reviews

## User reviews

Overall rating

4.6

Based on 78 reviews

Filter by rating

5(48)

4(25)

3(3)

2(2)

1(0)

Mentioned topic

Sorted by most recent

MA

MICHAEL A.

CLERICAL

Warehousing

### "STILL NOT IMPRESSED"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 26, 2025

Pros

I like that it seems to have enhanced automation. That being said, my workflow efficiency has gone up.

Cons

When new features come to DDI, they seem to be hard to get used to and integrating to DDI seems to be very complex.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Najmus S.

Relationship executive

Accounting

### "Helpful software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 29, 2025

Overall using this software is a great experience.custoner support is good. Its a value for money. Integrates core business operations like customer relationship management (CRM), e-commerce, order entry, quoting, and reporting into a single platform.

Pros

Automates manual tasks, improves data accuracy, and enhances customer service. Automation is 10/10 . Using this software is very easy

Cons

Some latest updates contain bugs. There were some updates which i think developers should care about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Kobie J.

Secretary

Accounting

### "Great and easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

October 27, 2025

Pros

The data management in this app is great! Also the security that comes with it is also amazing. Is very easy to use as well.

Cons

Nothing. Everything that I’ve said above still stands with what I think about this software. It’s very easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YM

Yashika M.

Manager

Accounting

### "An honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2025

Overall, the experience with Inform ERP is positive and solid, especially for wholesale/distribution businesses that need a broad-function ERP system. Users frequently comment that it “just works” for inventory, order management, and analytics and that it brings more structure, visibility and control compared with legacy or simpler systems.

Pros

''Excellence'' is the word I'd use to describe it. What I like about this tool is the capability to manage our inventories and all our products efficiently ensuring productivity. Also it has an optional CRM that is well integrated and very helpful for building new customers and tracking lost sales. Stable and flexible. Excellent Support and responsiveness from their team

Cons

It does not integrate with 3rd party software well and anything you need to customize for your business costs a ton extra.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Perry T.

Engineer

Building Materials

### "Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2025

Overall, my experience with DDI System has been very positive. The Inform ERP platform is reliable, easy to navigate, and well-suited for distributors. It streamlines key business processes and provides strong visibility across operations, while the support team is responsive and helpful whenever issues arise. It’s a solid system that delivers real value day to day.

Pros

DDI System’s Inform ERP is intuitive and designed specifically for distributors, combining sales, inventory, and accounting in one platform. It offers strong reporting, real-time visibility, and excellent customer support, making daily operations more efficient and connected.

Cons

There’s not much to dislike, but some features can feel a bit dated, and it takes time for new users to get fully comfortable with the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GG

Gary G.

CEO

Food Production

### "Extremely awesome product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2025

Overall I am very satisfied with the product it is very user friendly and allows me to manage my business efficiently

Pros

I love the fast customer service response that is offered within the company also it's a great tool to to manage and maintain orders and productivity

Cons

Although it is a extremely great product nonetheless I will say it is a quite big expensive which could be considered in the pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Dimple S.

Sr Accounts Associate

Accounting

### "ERP Excellent Features & Reliable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2025

My overall experience with Inform ERP is great Helps to maintain inventory, customer feedback tracking, Crm & E-commerce support excellent

Pros

Customized Tools like Price, Inventory Crm- Helps to track Sales & Customer

Cons

Price of maintenance little higher can be reduced my opinion

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GL

Gawie L.

Operations Manager

Packaging and Containers

### "My personal accountant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 1, 2025

Pros

Inform ERP is useful in many accounting aspects and bookkeeping in mercantile and cash system.

Cons

Inform ERP has satisied the accounting requirements successfully.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Esalas w.

lecturer

Higher Education

### "review on inform ERP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 31, 2024

a good tool that calls for proper understanding in order to easily exploit it

Pros

inform ERP is a perfect tool when it comes to connectivity with almost all joints of our wholesale sections. we can track our financial spending and also our inventory management in a more perfect manner.

Cons

Inform ERP is such a great tool although it comes with some limitations: the tool does not intergrates well with other tools, also the tool has a lower learning curve due to it's less user-friendly interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Samana M.

IT Support Specialist

Information Technology and Services

### "My points view with Inform ERP as a daily user."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2024

Largely influence our decision making from real-time analytics,insights and reports.

Pros

It's super helpful with real-time analytics, insights which largely influence our decision making.

Cons

Great for real-time reporting and got no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/101637/Inform-ERP/reviews/)

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Popular comparisons

[Fishbowl vs DDI System](https://www.capterra.com/compare/101637-123794/Inform-ERP-vs-Fishbowl)

[NetSuite vs DDI System](https://www.capterra.com/compare/101637-135757/Inform-ERP-vs-NetSuite) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)