Primary Key Technologies

YourVolunteers


3.5 / 5
3 reviews

Who Uses This Software?

Any organization that has volunteers.


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    Free and premium versions available.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Primary Key Technologies
  • primarykeytech.com
  • Founded 2002
  • United States

About YourVolunteers

YourVolunteers is a free cloud-based volunteer scheduling, engagement/management, and tracking service that has already been used by more than 6,000 organizations worldwide. Organizations can create shifts, volunteers can choose from them, or managers can easily find those who are available and likely interested in the shift. In addition, we have a nonscheduled shifts feature where volunteers can log their hours worked when they do not have scheduled times to work them.


YourVolunteers Features

  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles

YourVolunteers Reviews Recently Reviewed!


Decent program, but I can't get any assistance or response to my emails.

Jul 17, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: Management of volunteers is OK once you get the hang of it, it's pretty easy to setup and schedule volunteers.

Cons: Lack of assistance. I've been trying to get assistance for more than 4 months now without any response from the help center.

Hoping this review will reach someone at the company and spark them to contact us. There's the possibility that they are no longer operational. I'm currently getting complaints from new users that they can't even sign-up for our program.

For experienced users of the computer, they can figure it out OK, but can be cumbersome for less experienced user (i.e. seniors).

Overall: It got me stared and experience with managing volunteers, which was great but they fell off with us because they won't return our request for assistance.

It's not that easy to use, and the customer service is nonexistent.

Jul 13, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

Pros: There were a lot of features for being a free service. And there were videos available to watch to learn how to use the features. But some things weren't clear, and some features seemed helpful but I couldn't figure them out.

Cons: Their customer service never responded to my multiple requests for information on how to delete an account. To this day I have an account and can't get rid of it.

Very easy to set up and manage volunteers for community service projects.

Jul 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

Pros: The product is inexpensive and a lot of features for a free service! They have videos to guide you through set-up and it is a breeze to manage your volunteers for projects.

Cons: Hard to get ahold of customer support and get questions answered when you have them, but it is a free service!