---
title: "HelloCounsel Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HelloCounsel Software - reviews, pricing plans, popular comparisons to other AI Legal Workflow Automation products and more."
source_url: "https://www.capterra.com/p/10183341/HelloCounsel/"
page_type: "product"
language: "en"
---

# 

 HelloCounsel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

HelloCounsel

## What is HelloCounsel?

HelloCounsel is an AI voice agent built specifically for personal injury, workers' compensation, and mass tort law firms. Rather than functioning as a generic answering service, it resolves the entire PI call lifecycle: front-desk reception, new client intake, records requests, case-opening status calls, and client treatment/status updates. Every call, inbound or outbound is answered by the AI agent and written back into the firm's case management system (Filevine, Litify, Clio, Smart Advocate, MyCase, or CasePeer) as a structured note in real time, using native API integrations rather than manual data entry or third-party automation tools like Zapier. This gives firms full documentation and operational visibility on every call, at a fraction of the cost of traditional human answering services.

## What is HelloCounsel used for?

[AI Legal Workflow Automation](https://www.capterra.com/ai-legal-workflow-automation-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$500

Per User, Per Month

Free trial  
not available

Free version not included

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## Features

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Autonomous Task Execution

Completes tasks independently without constant human intervention

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Client Management

Manage contact details and communication with clients

Configurable Workflow

Configure existing workflows to meet your organization's needs

Document Management

Store, manage, and track all electronic documents in a centralized location

HelloCounsel 8 features

### All Features
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Client Management: Manage contact details and communication with clients
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Pricing

Custom Pricing

$500.00

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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