--- title: "SimplyRCS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplyRCS Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10184851/SimplyRCS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SimplyRCS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SimplyRCS ## What is SimplyRCS? SimplyRCS is an AI chatbot builder for RCS Business Messaging, with automatic SMS and MMS fallback so every message lands. Describe the bot you want in plain English and the AI lays it out on a visual canvas: messages, rich cards, carousels, menus, data capture, conditions, delays and human handoff. No developers needed. Once live, the same AI runs the conversation. It answers only from the content you approved and takes only the actions you wired in, such as booking an appointment, tracking an order, recovering an abandoned cart or capturing a lead, and hands off to a person when it should. Messages come from a verified sender showing your business name, logo and checkmark in the customer's Messages app. A shared inbox, contact lists with logged opt-ins, STOP and HELP handling, and analytics for delivery, reads, taps and cost are included. Google sender verification, 10DLC registration and carrier vetting are done for you. Usage-based pricing, no seats or contracts. SOC 2 Type II. ## What is SimplyRCS used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FAQs about SimplyRCS Overview ### What company size and specific industries is SimplyRCS built for? SimplyRCS is designed for small businesses, multi-location brands, enterprises, and marketing agencies that message customers at scale. It serves organizations in retail, restaurants, healthcare, finance, insurance, travel, automotive, and real estate, making it a fit for companies that need customer messaging across these sectors. Features and Usability ### What are the key features of SimplyRCS? SimplyRCS offers 2-Way Messaging, SMS Messaging, MMS, Live Chat, and Chatbot tools for customer communication, plus Marketing Automation features such as Drip Campaigns, Campaign Scheduling, and Workflow Automation. It also includes AI Copilot, AI Text Generation, Contact Management, Reporting, and Integrations for tracking and routing interactions. Pricing ### How much does it cost and what fees or limitations are included? SimplyRCS starts at $250 per month for the Platform Fee per verified RCS Agent, plus a one-time $250 install fee. Local and toll-free numbers cost $0.50 monthly with a $0.50 setup fee, and the free version is available. Messaging is usage-based, with no contracts or monthly minimums. Integrations ### Which third-party tools and platforms does SimplyRCS integrate with? SimplyRCS connects natively to HighLevel. Getting Started and Support ### What training and onboarding options does SimplyRCS offer? SimplyRCS provides documentation for training and onboarding. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking instructions as needed during initial use and later reference. Getting Started and Support ### What customer support options does SimplyRCS offer? SimplyRCS provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or contact the team directly. No reviewer feedback on support quality is available, so customer experience details such as response speed or helpfulness cannot be stated. ## Features 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI SMS Uses AI to automate audience targeting, SMS message personalization, and performance optimization. SimplyRCS 83 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI SMS: Uses AI to automate audience targeting, SMS message personalization, and performance optimization. - AI Text Generation: Allows users to generate text based on a text prompt. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Replies: Provides automatic text message replies to recipients - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collection of information: Can collect and store information from interlocators, such as email, phone number, etc. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Control: Empowers companies to govern their value streams efficiently and effectively. - Cross-system Integration: Works across multiple software systems or databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Decision Making: Makes informed choices based on available data and objectives - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Drip sequences: Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Menu bars: Can provide interlocators with menus, through which they can choose a relevant response. - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - MMS Marketing: Sends out multimedia via text messages, such as coupons, pictures, and audio - Mobile Alerts: Notifications via mobile devices - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route To Human: Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Scheduler: Provides the ability to schedule single or bulk text messages to recipients on a specific date and time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transactional SMS: Allows users to establish automated workflows and triggers to deliver transactional text messages - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10184851/SimplyRCS/pricing/) Platform Fee $250.00 Flat Rate,Per Month It includes: - Access to platform, API, bots, inbox, analytics, and human support Messaging Rates $0.0039/text, $0.0150/media It includes: - RCS Text Message: $0.0039 per message - RCS Multimedia Message (MMS): $0.0150 per message - Fallback SMS/MMS: Billed at the same rates as RCS text and multimedia messages Number Fees $0.50 Usage Based,Per Month It includes: - Local Number (10DLC): $0.50/month, $0.50 one-time setup - Toll-Free Number: $0.50/month, $0.50 one-time setup - Short Code: $500/month, $500 one-time setup - Vanity Short Code: $1,000/month, $1,000 one-time setup - RCS Sender ID: $250/month, $250 one-time setup Carrier and Regulatory Fees $0.00 It includes: - Carrier surcharges for SMS and MMS range from $0.0035 to $0.0050 per message - RCS carrier fees vary by carrier, e.g., $0.0045 to $0.0062 for rich messages and $0.0070 to $0.0135 for rich media - Aegis Sender Review: $200 annually per sender - T-Mobile Sender Activation: $500 one-time per sender - TCR fees: brand registration $4.50 one-time, campaign vetting $15, monthly campaign fees $1.50 to $30, standard vetting $41.50, enhanced vetting $101.50 AI Assistant Add-On Pricing $20.00 Other,Per Month It includes: - Pay-as-you-go: $0 platform fee; purchase AI credits as needed - Starter Plan: $20/month (~400 AI conversations, ~100 AI-generated images, standard support) - Pro Plan: $90/month (~1,500 AI conversations, ~400 AI-generated images, advanced workflows, priority support) ## Integrations [ HighLevel](https://www.capterra.com/p/177156/HighLevel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.