---
title: "TapStay Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TapStay Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more."
source_url: "https://www.capterra.com/p/10186374/TapStay/"
page_type: "product"
language: "en"
---

# 

 TapStay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

TapStay

## What is TapStay?

TapStay is a guest-experience platform for vacation rentals and short-term rental operators. It gives each property one guest-facing stay portal that combines a digital guidebook, property information, arrival and checkout guidance, house rules, Wi-Fi details, local recommendations, and a property-aware AI Concierge. Guests access the portal through NFC, QR code, or a direct link with no app download required. The AI Concierge answers questions using the information configured for that specific property and directs guests back to the host when information is unavailable. TapStay can be used alongside Airbnb, direct bookings, PMS platforms, and channel managers; it is not a PMS or booking engine. Hosts can also use an optional NFC/QR plaque inside the property to make the portal instantly accessible during the stay.

## What is TapStay used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## Features

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

For Vacation Rentals

Designed for vacation rentals

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Guest Check-in/Check-out

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Guest Communications

Communicate with guests directly within the system

TapStay 10 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- For Vacation Rentals: Designed for vacation rentals
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Mobile Access: Access software remotely via mobile devices
- Multi-Property: More than one location
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.

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## Pricing

### Starting price

Free trial available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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