--- title: "Autofy Special Order Tracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Autofy Special Order Tracker Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/10188227/Autofy-Special-Order-Tracker/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Autofy Special Order Tracker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Autofy Special Order Tracker ## What is Autofy Special Order Tracker? Autofy Special Order Tracker is a cloud-based tool designed to help automotive dealerships track and manage parts and vehicle special orders from placement to fulfillment. Dealerships use it to monitor order status in real time, coordinate between departments, and keep customers informed throughout the process. The platform centralizes order data so staff can view outstanding orders, update statuses, and flag issues without switching between systems. Automated customer notifications reduce the need for manual follow-up calls. Autofy Special Order Tracker is best suited for small to midsize automotive dealerships looking to organize their parts and service departments and reduce order-related delays. ## What is Autofy Special Order Tracker used for? [Order Management](https://www.capterra.com/order-management-software/) Starting price $149 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Autofy Special Order Tracker?[Manage this product listing](https://www.g2.com/products/autofy-special-order-tracker/claim_requests/new?auto=true) ## FAQs about Autofy Special Order Tracker Overview ### What company size and specific industries is Autofy Special Order Tracker built for? Autofy Special Order Tracker is designed for automotive dealerships in Canada, including franchised new car dealers and independent used car dealers of all sizes. It fits both small and large dealership operations that manage special orders within the automotive retail sector. Features and Usability ### What are the key features of Autofy Special Order Tracker? Autofy Special Order Tracker offers special order management, backorder management, order entry, order tracking, and order fulfillment. It also includes inventory management, catalog management, customer history, alerts/notifications, real-time updates, reporting and analytics, and third-party integrations for managing stock levels and order status across locations. Pricing ### How much does it cost and what fees or limitations are included? Autofy Special Order Tracker starts at $149 per month for the Core plan, a complete special order system for a single store with unlimited orders and unlimited staff. The Growth plan costs $199 per month and includes both add-ons, which cost $224 bought separately, plus reporting and automatic review requests. Getting Started and Support ### What training and onboarding options does Autofy Special Order Tracker offer? Autofy Special Order Tracker provides live online training and documentation. Live online sessions support guided setup and direct instruction from a trainer, while documentation gives users written reference material for self-paced learning and feature lookup as needed. Getting Started and Support ### What customer support options does Autofy Special Order Tracker offer? Autofy Special Order Tracker provides email/help desk, FAQ/forum, and phone support. No reviewer feedback about support is available, so no claims can be made about response speed, helpfulness, or common issues. Users can still rely on these listed channels for product questions and assistance. ## Features Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Backorder Manage orders for products that are unavailable due to inventory shortage Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Client Portal Private online space that lets businesses securely share documents and provide information access to clients Autofy Special Order Tracker 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Backorder: Manage orders for products that are unavailable due to inventory shortage - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Notifications: Automatic email notifications to remind customers to make payments or confirm they have made a payment. - Entry: Enter and convert orders and quotes - Information Access: Provide customers access to their information in order to answer FAQs - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Status: Update order statuses automatically once orders are fulfilled - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Register: Register received orders in the system - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Special Order Management: Manage special order requested by a customer - Stock levels: Automatically updates stock levels and inventory based on customer orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10188227/Autofy-Special-Order-Tracker/pricing/) Core $149.00 Per Month It includes: - Request-to-pickup pipeline - Arrival detection for Shopify, Lightspeed and WooCommerce - Automatic customer emails - Customer-facing order tracking page - Unlimited orders - Live within 14 days - Month-to-month - Year-to-year Growth $199.00 Per Month It includes: - Everything in Core - Reporting dashboard: pickup rate, fulfilment times, staff activity - Automatic review requests sent after pickup - Pickup rate measured from go-live - Both add-ons bundled: $224 bought separately - Unlimited orders - Month-to-month - Year-to-year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.