# Accord LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Accord LMS the right Mobile Learning solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/101920/Accord-LMS/reviews --- Accord LMS 4.5 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Accord LMS Ease of use 4.4 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lynda S. Director of Education and Training Insurance Used the software for: Less than 6 months ### "Flexible Solution that Doesn't Break the Bank" June 10, 2016 5.0 I am thrilled with the purchase we've made in Accord LMS. I looked at a number of providers and found that either the cost or structure of the solution was unrealistic. Given that we are new to online learning, our use of the many functionalities will increase over time. The system has been easy to set up and the customer service superb. I highly recommend Accord LMS. Pros Cost Flexibility Client Service Responsiveness Cons This is not really a 'con'. You can customize the solution yourself if you are on a budget. Not a huge hill to climb, but it does take some patience. Review Source Response from Accord LMS June 18, 2016 Thanks so much for taking the time to write a review. I'll share it with the team. CU Craig U. Manager, Client Services Information Technology and Services Used the software for: 1-2 years ### "Accord LMS - My first choice" June 23, 2016 4.0 I have been using the Accord LMS for almost a year. I am the administrator of the LMS and charged with adding and maintaining content and learner access. It was very easy to set-up and maintain. Support has been excellent with very fast responses to any question, big or small. I compared several other LMS providers and selected Accord LMS based on functionality, easy of use, support and pricing. My experience with Accord LMS to date has been excellent. Pros The application, hosted with Accord LMS, was easy to set-up. On going maintenance is also very simple whether adding or updating content, creating reports or adding or updating learner access. Should I require support, this is always readily available. Cons The reporting functionality, while improving, is not as simple as the rest of the interface. Most of the reports focus on learner reporting and I am looking for more reports for the system administrator. Accord LMS support has assisted me in creating the reports I needed. Review Source Response from Accord LMS June 24, 2016 Thanks for your feedback. I really appreciate it. I'm going to check with our team and get some more information on the reports that they helped you create. Please reach out to your support rep should you need any additional assistance. AM Alisa M. Instructional Designer Information Technology and Services Used the software for: 2+ years ### "Really good customer service, good value for money" January 7, 2020 3.0 OK Pros Customer service is very responsive, the LMS has all functionality, and quite cheap compared to other solutions. Cons Very difficult to figure out how everything works. Despite having a lot of functions, sometimes you can spend hours doing basic things. Though as soon as you know how to do it, it's relatively easy. Review Source Response from Accord LMS January 8, 2020 Thank you for taking time to review the Accord LMS. We appreciate your compliments about our customer service team. We think that they're the best. Accord understands the learning curve that can come with so much available functionality. We're putting considerable effort into mitigating that. I'll ask our team to reach out to you and offer a free upgrade to our newest release which simplifies some core functionality. Respectfully, Accord LMS LN Lam N. Training Manager Packaging and Containers Used the software for: 1-2 years ### "Good Value and Support Service" October 28, 2020 4.0 Pros Accord provides good value for its cost and has responsive and friendly customer support. Cons Automatic reports could be improved so that they are cleaner in appearance and more customizable. Additionally, we are waiting for more features to control the user experience. Review Source Response from Accord LMS November 3, 2020 Thank you for the review Lam! Our team has enjoyed working with you as you consistently grow your learning programs with the Accord LMS. Your Solutions Engineer is in the process of submitting a feature request on your behalf. We'll run it past the roadmap team and see what we can do. We're currently working on a number of exciting new features which we also think you'll like. Thanks again! We appreciate your business. CG Candace G. Consultant Primary/Secondary Education Used the software for: 1-2 years ### "Review of Accord LMS" August 3, 2015 5.0 Pros AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription). Cons One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details. Review Source Response from Accord LMS August 19, 2015 The Accord provides detailed quiz reporting for ALL assessments that provide the information, not just those authored with Articulate. Some assessments, from other authoring tools, do not provide detailed quiz information which makes it impossible for the LMS to report it. Concerning sub-folders, our current version is supporting clients with over 10,000 courses and sub-folders with excellent performance. TS Thomas S. Lead Technical Trainer Legal Services Used the software for: Less than 6 months ### "Accord - Nearly there, but not quite" October 12, 2016 3.0 We reviewed this LMS along with four other systems. Accord was very competitive with Cornerstone in many features, but lacked in some very important ways. One of the features we found lacking is the ability to book several classrooms at once in multiple offices and have them act as one event. We do a lot of firm wide instruction and need to be able to book one event in many locations. The people at Accord said they would work on that feature if we would pay for it. That was not acceptable. Pros Accord LMS is very easy to navigate. The look and feel is really nice and gives the appearance of a professional system. The reporting tools are good and allow a level of customization. Their sales guy we worked with was very good and fed us all the information we needed in a timely fashion. Cons The biggest deal-breaker for us was the inability to book many conference rooms across our firm for one single event. We loved the rest of the product. Review Source Response from Accord LMS February 16, 2017 Hi Thomas, Thanks for taking a few minutes to share your experience. I'm sorry that there was some confusion about our functionality. Our Instructor Led Training does support an unlimited number of sessions which can occur in many locations, physical or virtual, all at the same time. It sounds like our team offered to do some custom development in order to customize the feature for your use. That's a service that we occasionally offer to help customers with unique needs, but it's very seldom needed due to the standard functionality of our system. Accord's enterprise customers benefit from unlimited custom portals, unlimited distributed administration, and time-saving automation. Our features are very competitive with other enterprise level systems at a fraction of the cost. If our team can be of assistance in the future, please contact us. Best Wishes, Accord ES Emirhan S. Music Music Used the software for: 6-12 months ### "Nice for creating lms" June 18, 2022 4.0 Pros It is very easy to install and configure and has a functional interface. Cons In fact, there is nothing that I do not like, I use it with pleasure, but the price may be a little high. Review Source EG Erin G. LMS Administrator Primary/Secondary Education Used the software for: 2+ years ### "I am impressed with Accord's robust LMS" May 25, 2016 5.0 Pros We are still in the implementation phase with Accord and the support has been top-notch. Accord offers many features at a very reasonable cost. The Accord system included everything we were looking for in the way of features such as branding and customization capability, ease of administration, certification tracking, ILT support, virtual classroom, extended enterprise capability, a strong compliance aspect, resource upload ease, a community aspect, gamification and so much more--right out of the box! After months of research, and several months of actually using the Accord system, I would highly recommend Accord to any company looking to implement a new Learning Management System. Cons So far there have been no dislikes. Both sales and support have been extremely responsive to our needs. We are a small company with rapid growth and needed a company that could keep up with our growth. Accord has been able to do that. Review Source LS Lynn S. eLearning developer Management Consulting Used the software for: 6-12 months ### "Accord LMS - reliability at a great price" June 13, 2016 5.0 We were using a different system with Articulate products before finding the Accord LMS. The old system was quite problematic and was unavailable/offline a LOT. The Accord LMS has so many more features -- gamification, social aspects, as well as a great platform that is easy for the users to navigate -- and is slightly less expensive than our other one. We are a very small company and use the Accord LMS for our customer elearning platform and our students who have used both the previous LMS and the Accord LMS really LOVE the Accord LMS. Pros It is very easy for the end user to navigate. Cons It was somewhat confusing on the admin side to learn at first, but the Accord team was very patient and provided lots of help in learning the system. Review Source Response from Accord LMS June 27, 2016 Thanks for your feedback. I love that Accord LMS gives you the biggest bang for your buck. We work hard to be the price/performance leader in the industry. Thanks again! SW Shawn W. Web Design / ISD Used the software for: ### "Accord LMS " January 14, 2010 4.0 When they say that Accord LMS is one of the most robust, extensible and cost effective platforms in the LMS industry, you need to listen. It's true. Pros Accord LMS is the perfect solution for those needing a quick but efficient module install under DNN . Easy customization to include your portals look/logos/etc. Many web 2.0 integration features including the best CMS capabilities, social networking capabilities, forums, blogs, chat, and wikis. Manager features to quickly setup Learning Events (SCORM presentations and Quizzes) as well as the ability to setup external Learning Events ( URLS, YouTube, Flash ) is a breeze to configure. Learner module serves up content to learners based on their roles/profiles. Attempt history log is available as well as quiz results reports for all quiz and surveys. Learning Events are searchable. The support team behind this product is outstanding. When we needed assistance , it was provided immediately and professionally. Good product documentation. Pricing structure is fantastic. Cons Like any good application, there is a bit of a learning curve. However, as noted above, documentation is good and is kept current . This helps to ease the learning curve Review Source SS Stephen S. Systems Analyst Used the software for: ### "Accord LMS - Texas OIG" January 15, 2010 5.0 Great support and a very good product. We have had nothing but a great experiences. It does what it claims to do and does it well. Pros The support has been terrific, the product works very well. Our agency recently upgraded to 64bit servers and the transition was smooth. The company is receptive to suggestions and welcome our input. Cons The only pseudo con I can give at this time is that the product is relatively new to the market, hence my slightly lower Feature Richness score. I have no doubt that in time this product will be as feature rich as any other competing non-DNN product. It really is pretty well loaded now as is. Review Source RM Ron M. Training Manager Used the software for: ### "Accord LMS at Fairbanks Scales" November 3, 2014 5.0 The Accord LMS was chosen because the user interface is clean and very user friendly. I had set aside quite a bit of time for working with users after our go live date. By the end of the second day the email and calls from the user base had evaporated. We had very good comments from the users such as why do you wait so long to switch. The software installed and configured very quickly and easily. Both the sales and support staff friendly and respond quickly to calls. The user base imported easily from our previous LMS. The software is roles based, this has enabled us to create prescriptions that are customized to meet our specific need. For the cost it is very robust. Review Source MC Matt C. IT Director Insurance Used the software for: 6-12 months ### "Great product, great people!!!" June 23, 2016 4.5 Pros The ease of the software, the willingness of there training team to help and assist as I set up my LMS. Cons I wish for only one add on, a drag and drop interface. Everything else is amazing!!! Review Source SK Shawn K. Lead Clinical Research Trainer Used the software for: ### "Accord LMS review from IMARC Research, Inc." March 13, 2015 5.0 Mary Beth and Matt Myers have been a wonderful asset in our new adventures in LMS production. They provided training each step of the process, and are always available for prompt responses. They even go the extra mile to attend web meetings with us and our other business partners when needed. The system was easy to set up and use based on their guidance. Review Source AN Andy N. Owner Used the software for: ### "Great Product - Good Support" March 27, 2015 5.0 We have been using Accord LMS for several years now and the functionality and ease of use is continually evolving and is a great product. Customer support is always responsive and resolves our issues in a very timely manner. I highly recommend this product and company Review Source DW Dale W. President Computer Software Used the software for: 2+ years ### "Accord LMS: Flexible, Valuable and Reliable." June 17, 2016 5.0 Pros Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system. Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting enrollment based on security roles. Courses are designed using the SCORM standard, which allows course development to be done independent of the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status. Accord has been a very stabile product, requiring very little administrative attention. Our version of the product has a limit on the number of active learners, so we have had to monitor our usage and either limit the number of learners or adjust the license to fit our needs. We have directed several special requests to the sales department with regard to licensing, and each time they have accommodated our needs. We have found them a good partner to work with. We have kept the software on a maintenance contract throughout, and have generally found this to be a good value. While service requests have been minimal, there have been some key times during software upgrades where we have placed service requests. These were answered quickly and our issues were resolved. The cost of the maintenance contract has increased sharply, and this has caused us some concern. In summary, we have found the Accord LMS system to be flexible, valuable and reliable. Cons We were recently surprised by a significant increase in the maintenance contract cost. Review Source Response from Accord LMS June 23, 2016 Thank you for taking the time to write such a thorough review. I'll pass your comments onto the entire team. Our price increase in January 2016 was the first in 4 years. For our hosted accounts, which include maintenance, it was only a modest increase. Our self-hosted customers did experience a more substantial increase. This reflects the additional support requirements that factor into most on-premise installations such as client server access, configuration, updates, etc. This may be why most of our competitors do not offer self hosted systems. I'm confident that you will still find the Accord LMS to be the best deal around. RA Riyaz A. Global Director of Training Computer Software Used the software for: 2+ years ### "Accord LMS - Minor league player trying to play in the majors." October 15, 2020 3.0 We inherited Accord LMS when we merged with our sister company. Even though we asked, we never received the onboarding experience you would normally get when implementing a new system. Accord LMS worked for our employees and customers however, the experience did not keep up with end-user expectations. Pros An excellent account management team who responds to all queries and concerns as needed. The product works reasonably well, especially if you don't need any fancy design changes. Cons Customization requires professional services or knowledge of DNN. Not much documentation or assistance from the company. User management, reporting, and course management work until you want in-depth functionality that most other systems have - out of the box. Review Source Response from Accord LMS October 20, 2020 Hi Riyaz, Thanks for your feedback. We genuinely appreciate it. Your positive review of our account management team reflects the feedback we get from most clients. We think that they're the best. Your feedback on our documentation was insightful. We are currently in the process of updating our online manuals and dozens of support and training videos to be both easier to follow and more integrated with the product itself. I'm sorry that you weren't able to get all of the customizations that you were looking for. As an LCMS, the Accord solution is among the most configurable platforms available, but some things can be more challenging or even out of the system's scope. It's our goal to provide our clients with the best LMS experience for their unique needs. It sounds like we might not have remained the right fit for you after your mergers. We hope that you found the best solution for your training priorities. Thanks again, Accord Product Team Kudzai K. LMS Administrator E-Learning Used the software for: 6-12 months ### "Accord LMS - Administrator review" August 27, 2021 4.0 In-house training has significantly improved as well as for our external clients. Overall performance is good. Functionality is almost perfect. UI needs to be updated. Pros The software is packed with features and functionality. It supports a lot of files formats for both documents and video. Integration with GoToMeeting, GoToTraining, and GoToWebinar is a worthy addition. It would be nice to have Zooma as an option. Integration is seamless depending on the configuration you choose. Support is 24/7 but responds in a timely manner. The quiz builder caters to more question types than the usual offerings. Cons The UI looks antiquated for 2021. It needs a major overhaul. The support documentation needs to be updated as well. Some of the features have been upgraded or changed but the documentation is lagging behind. As a user, organizing files in a playlist style with the next video or document ready to play is useful yet it is missing. A pop-up window opens when using a desktop and it is a bit annoying. The landing page needs improvement with regard to styling. Review Source Marie M. Used the software for: 6-12 months ### "Accord ranks #1 in support, price, and functionality!" September 18, 2016 5.0 My company first began our investigation into various Learning Management Systems a little over a year ago. After an initial introduction to Accord through Capterra, we quickly narrowed down our selections. Accord LMS remained our number one choice until we were ready to finalize the purchase. Though this was a lengthy process on my own company's end (approx. 12 months), our representative Mary Beth was nothing short of amazing as she remained patient, supportive, and enthusiastic. Mary Beth was always on hand to provide updates, answer questions, and consistently connect us to Solutions Engineers to provide insight into features of Accord that best benefited our company. We have been using Accord now for 6 months and have no complaints. Accord ranks #1 in support, price, and functionality in the world of LMS! Many thanks for the continued support! Pros Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective. Cons Thus far, nothing to report Review Source Ernesto G. Used the software for: 1-2 years ### "Wonderfully Flexible LMS" October 5, 2016 5.0 The Accord LMS system has been a very useful tool in creating a structured learning environment that our users can easily follow. I recommend it highly to anyone who wishes to have their own online school. As with any product, there are some preliminary concepts to learn, and once learnt, it became an easy to use and very flexible product. The account manager assigned to us provided excellent training and has always answered any questions we had. Their Tech Support also responded with answers quickly. This LMS is suited to our needs because we do not need the large amount of licenses some other vendors require as a minimum to get started. It is a very cost effective LMS. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Great Customer Service!" June 24, 2016 4.0 Our company has been using the Accord LMS for 1 year now. Along the way, Accord Staff Members have been there to help us through the initial set up and troubleshooting stages. We have recently started using it within our whole organization and the end users are giving great feedback. It is user friendly. It allows us to give learners the opportunity to have a visual learning experience instead of just a process document to read over. Pros Customer Service User Friendly environment Cons Admin Setup is a bit complicated, but luckily Accord Staff Members are right there to help you Review Source MT Mark T. Used the software for: 2+ years ### "Accord LMS - a great LMS solution for Dotnetnuke" July 7, 2016 5.0 We researched more than a few LMS's and the Accord LMS was a perfect blend of features and value for the money. We have been using the Accord LMS for several years and experience with it has been fantastic. Arguably the best Dotnetnuke LMS out there. It simply just works and is very easy to setup and configure. The ability to customize the look and feel of the client interface is great and having Interzoic Media as a partner is a plus. We are a very customer oriented company and to work with a company that feels the same way is such a benefit. We have been very happy with both the product and service. Pros Easy to setup and configure. Works very well within Dotnetnuke. Cons Nothing really, we like the entire product. Review Source MT Mark T. Vice President Medical Practice Used the software for: 2+ years ### "Accord LMS - a flexible and affordable LMS with exceptional support" July 7, 2016 4.5 Pros The ability to customize the look and feel of the client interface is great and having Interzoic Media as a partner is a plus. We are a very customer oriented company and to work with a company that feels the same way is such a benefit. We have been very happy with both the product and service and they are always available to help or answer any questions. Super reliable product and support. Our customer base has grown and the Accord LMS scales very nicely. No performance issues and works very well with Dotnetnuke. Cons nothing really. We are very happy with the product and the vendor. Interzoic releases updates pretty regularly with new features so make sure you upgrade on a regular basis. Review Source Wade W. Used the software for: 6-12 months ### "Accord LMS Review" June 23, 2016 4.0 We have been using Accord LMS for about a year now. I knew nothing about LMS management when I first started. I have found Accord very easy to learn and have especially been impressed with the great customer service I have received. They have been willing to help me out and make sure the program was meeting our needs at every turn. I highly recommend this LMS for anyone starting from scratch. Pros Ease of use for our learners. Great customer service. Cons So much to learn. Reporting features could be improved. Review Source AM Abbey M. Manager of Employee Training Used the software for: 6-12 months ### "A Solid LMS" June 16, 2016 5.0 Pros I love the basic layout of this LMS. It's easy to access your courses, at one glance you can see what you've completed, what you are in the process of completing, and what you haven't started yet. The resources tab is another excellent feature, which allows one to post important material that can be accessed by anyone registered in the LMS, not just those who are assigned specific courses. And I can't speak highly enough about the customer service. Any issue or question I have had was immediately addressed by my service guy, and he has been kind, patient, and helpful along every step of the way. Cons The reporting function is a little difficult to figure out on your own, but again, the customer service is amazing and happy to help walk you through it. Review Source Similar Products Featured