# PubWorks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PubWorks Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/10201/PubWorks

---

# 

 PubWorks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PubWorks

## What is PubWorks?

PubWorks is comprehensive, GIS-Integrated Asset and Management software for Public Works. Cities and counties large and small are managing Work Orders, Service Requests, Fixed Assets, Fleet Maintenance and Job Costing. With seamless integration, PubWorks forms a public works solution that is unmatched for ease-of-use and value.

## What is PubWorks used for?

[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Public Works](https://www.capterra.com/public-works-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$6800

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for PubWorks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pubworks.com/&name=PubWorks)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PubWorks

4.1 (14)

VS.

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting Price

$6800

Per User, One Time

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (14)

Ease Of Use

4.3 (627)

Value For Money

4.3 (9)

Value For Money

4.3 (513)

Customer Service

4.2 (13)

Customer Service

4.4 (533)

## PubWorks alternatives

[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10201/PubWorks/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contract/License Management

Track, store, and access client contracts or licenses

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

PubWorks 32 features

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Create, manage, and send invoices or bills to customers

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track and manage the decline in value of assets and plan for improvements

Store, manage, and track all electronic documents in a centralized location

Manage procedures that ensure organizational equipment remains in working condition

Manage the maintenance of building facilities

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

Integration with geographic information systems

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Plan and coordinate all the resources, costs and time needed to execute assignments

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Oversee technicians and track their assigned work orders

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (10)

4.1

Based on 10 reviews

## Pricing

Value for money

4.3 (9)

Basic

$6,800

Per User,One Time

Value for money

4.3 (9)

4.3

Based on 9 reviews

## Integrations

[

FuelForce](https://www.capterra.com/p/18553/FuelForce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (13)

4.2

Based on 13 reviews

## User reviews

Overall rating

4.1

Based on 14 reviews

Filter by rating

5(4)

4(8)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Tour Guide

Food & Beverages

### "Simple and effective work order management system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 13, 2018

Pros

Very efficient and effective work order management system for all type of public works requests.

Cons

I have not used enough to need customization, but may add complexities in order to meet specific needs if neccessary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

J Kensey R.

Public Works Director

### "The support has made a big difference in giving a good experience."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 13, 2018

Pros

Very intuitive, easy to learn. Flexible enough to use for indirect purposes not originally programmed, such as permit tracking.

Cons

The desktop version spoiled us, so when the mobile version came out with limited capacity, it disappointed us, though we still use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Melody L.

Administrative Assistant

Government Administration

### "use daily to track cost of projects done on county roads and bridges."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2018

Pros

What I like most about his software is the ease of use of this program, once it is set up. The reports that can be run.

Cons

What I like least about this software is that it locks up and shuts down occasionally.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mauro B.

Asst. to Director

### "Provides a solid foundation for the various functions a public works agency would require data on."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 6, 2018

Pros

Windows based. Easy to use. Reports are extensive. Used this greatly during Super Storm Sandy for FEMA reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Laurie V.

Bookkeeper

Government Administration

### "I can't say enough about PubWorks. Reports are at the click of a button now!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2017

Pros

How easy it is to get a report and how many different reports are in the software. It's so simple to use, if you can read, you can generate a report for yourself. If I can't figure something out, the Help Desk is so easy to get in contact with. If you put in a help request, within the hour you will hear back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alan S.

Accounting Manager

### "The program does most of what we need. It would be easy to make it do everything we need it to do."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 27, 2017

Pros

It is organized well and fairly easy to learn. I like that you can open multiple forms and look up information in those while entering in daily activities....

Cons

The reporting could be better, and it would be nice if it were easier to export just fields you want into a spreadsheet or CSV.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Adam F.

Deputy Engineer

Civil Engineering

### "We implemented PubWorks to help track expenditures on small highway maintenance projects. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 24, 2017

All of my job costing data is quickly accessible in one location.

Pros

PubWorks gives me the ability to see up to date data on the actual cost of my projects, as well as the ability to track historical expenditures on my individual assets.

Cons

The software seems to get cluttered with too many historical projects and does not seem to have a good way to filter through projects to find data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Melinda M.

Public Works Director

Government Administration

### "Easy and quick to assimilate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2017

A more professional appearnace to our public with the reporting mechanisms.

Pros

The ease of entering data and extracting reports. The ability to attached photos and invoices to daily reports. The ability of the public to submit their concerns and complaints through our website.

Cons

Updating the mapping component. Maps change every year and I have to call and get them updated. I would also like a component that would allow me to enter every time I work on one of our facilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jeff G.

Assistant County Engineer

### "It is a great product that really advanced our record keeping."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 19, 2017

Pros

We are able to create reports in a matter of seconds. Our old system took much longer to develop any kind of information into a report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Public Works Director

Government Administration

### "Very positive"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 19, 2017

We know and can compare costs of projects. Track fleet maintenance and prepare budget projections.

Pros

Flexible, allows us to track projects, fleet equipment and service requests. With the crew supervisor's entering the project data we are able to reconcile payroll with out time clock and payroll generated by the clerk's office. We pull odometer reading from our fuel system into the fleet module to prompt vehicle service etc.

Cons

I don't have a good answer because we are not using it near it's capability. I would like to be able to clear all data after 5-years. We are not a history museum, and only want to keep records the statutorily mandated time.,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2018

Hi David, I brought up your issue with our support team, and I just heard back that they worked out a solution for you. Since you've been a customer since 2006, it's no wonder that you'd like to keep your old data hidden. Thanks for bringing this to our attention. Please let us know if you are satisfied with the solution they created for you. Contact them anytime at Support@PubWorks.com. Thank you, David, for your continued business with PubWorks, we value you as a customer. -Ellen Winter

[View all Reviews](https://www.capterra.com/p/10201/PubWorks/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)