# Neon CRM Pricing 2026 | Capterra > Learn more about Neon CRM pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/102088/NeonCRM/pricing --- # Pricing for Neon CRM [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Write a Review! ## [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) has **4** pricing plans - No free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Neon CRM $99 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Neon CRM plan includes: - 360-Degree Constituent Management - Unlimited Users - Donation Pages and Forms - Fundraising - Activity Tracking ### Memberships +10% of CRM **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Memberships plan includes: - Member Portal - Levels & Tiers - Lapsed Member Tools - Member Benefits - Member Self-service ### Events +20% of CRM **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Events plan includes: - Registrations - Check-In - In-Person Payments - Flexible Ticketing - Classes ### Volunteers +10% of CRM **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Volunteers plan includes: - Roles - Shifts - Timesheets - Automated Reminders - Volunteer portal ## Popular alternatives to [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Looking to learn more about Nonprofit CRM software similar to Neon CRM? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by SofterWare [4.5 (1407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price:$119/month [LEARN MORE](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) by Givebutter [4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/172048/Givebutter/) by Bloomerang [4.7 (1287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting Price:$125/month [LEARN MORE](https://www.capterra.com/p/131207/Bloomerang/) by Bonterra [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) by Blackbaud [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [View all alternatives](https://www.capterra.com/p/102088/NeonCRM/alternatives/) ## What do others say about [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) pricing? Pricing RatingN/A Value For Money[4.3(618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Pros Cons [Read All 618 Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) Read Full Reviews Below Heidi L. Executive Director Fund-Raising, 1-10 employees Used the software for: 2+ years ** Overall Rating 3.0 ** Ease of Use 3.0 Customer Service 2.0 Features 4.0 Value for Money 3.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra March 31, 2026 "Decent CRM but not outstanding. I wouldn't purchase this software if I could have a do-over. " **Overall:** We use it daily for donor management and communications. It does a lot of things, but not all of the things it does are done well. **Pros:** I like that Neon CRM offers a wide range of services from the same platform. We use many of the services, like the letter generation and email service, daily. **Cons:** Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training, even if you have been a paying member for more than five years and haven't utilized their training. Vendor Response By Neon One on April 1, 2026 We love to hear that our letter and email tools are a core part of your daily part of how you manage relationships with your donors. We appreciate your feedback about reporting and integration hurdles, and we truly value your partnership over the years. We're also committing to improving our training and support experience as we want to ensure you have the support and resources you need to succeed. Kate C. Project Coordinator Non-Profit Organization Management, 1-10 employees Used the software for: 6-12 months ** Overall Rating 4.0 ** Ease of Use 3.0 Customer Service 3.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra March 6, 2026 "Strong Constituent/Donor Management and Fundraising Tools, but Missing a Mobile App" **Overall:** We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make it a powerful tool for nonprofit operations. The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information. That said, the initial setup required a significant investment of time for our organization. While the system provides many helpful features and solid value for money, the lack of a mobile app and challenges with duplicate management remain notable drawbacks. Overall, I would rate my experience with Neon CRM around a 7 out of 10. **Pros:** Neon CRM has strong tools for donor management and organizing supporter information. The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them. This makes it easier to set fundraising goals and track progress over time. The workflow automation is another highlight. It allows me to set notifications, such as reminders when installments might be expected, and to automatically place contacts into groups based on actions like attending events. This helps keep engagement organized without constant manual tracking. I also appreciate that the platform includes email campaign tools and customizable user accounts, which allow different team members to access and manage data appropriately. Overall, the platform provides good value for money considering the range of features available for nonprofits. It also has great security of data and customer support is timely. **Cons:** The duplicate management tools could definitely be improved. In practice, the system sometimes flags contacts as duplicates simply because they share an address, such as people who work at the same organization. At the same time, it occasionally misses actual duplicates. It can also be frustrating that certain imports cannot be deleted once they are uploaded. Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer. Improvements in customer support documentation or troubleshooting around duplicate management would also be helpful. **Alternatives Considered:** [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) and [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) **Reasons for Choosing Neon CRM:** Seemed to have a better user and experience and had more of the reporting and communications features we were looking for. Vendor Response By Neon One on March 18, 2026 Thank you for sharing how our workflow automation helps keep your engagement organized! We hear your feedback on duplicate management—especially regarding shared addresses—and are actively working to improve our documentation to better address those specific troubleshooting scenarios. Please contact our support team so they can help you get your scans set up to minimize those false positives and ensure your data stays accurate. [Read All 618 Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)