# Page 9 | Neon CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Neon CRM the right Nonprofit solution for you? Explore 618 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102088/NeonCRM/reviews --- Neon CRM 4.3 (618) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 9 - Reviews of Neon CRM ## Showing most helpful reviews Showing 201-225 of 618 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ME Marcy E. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Intuitive system that works effectively for donor management. " September 5, 2023 5.0 I inherited the system and at first it felt less robust than programs I’d used before. But once you understand, it’s a terrific tool! Pros Ease of use. Intuitive and straightforward. Cons Some of the auto options are tough to catch. Review Source Response from Neon One September 7, 2023 Hey Marcy, thanks for taking the time to leave us a review! We appreciate all of your comments and feedback :) Thanks again! TH Tracy H. Treasurer (Volunteer) Used the software for: 6-12 months ### "Perfect for our small volunteer organization" September 8, 2017 5.0 The reason that I gave 4 starts for ease of use is for the implementation process. Other software would get the same number of stars because the implementation of anything like this is always very complex and takes a certain kind of person to complete. The system administrator needs to be very comfortable with computers and feel comfortable with teaching themselves how to use it and figure out any issues or solutions. The configurations, customization and importing of previous data can be difficult for someone that isn't comfortable with new software, or someone who doesn't take time to read all the instructions. The Neon CRM is working perfectly for us. One of the free webinars on QuickBooks actually helped us figure out how to more efficiently and effectively use QuickBooks. Our members love being able to log into the system and update their profiles and see their membership history. Pros Online database is secure; database and the application are organized in ways that make sense for how non-profits operate (fundraising, donations, membership); flexibility in features; customization available; statistics and reports that are available; customer service is knowledgeable and responsive; automation of many processes that were previously done manually in spreadsheets and word documents. Cons The ONLY thing that I wish Neon offered is a feature for the app. We have monthly events, and I would love to have our members sign themselves in on two different iPads using the app, and have it automatically synced with each other online. To be fair, this is a feature that very few companies offer, since the automatic syncing is difficult to develop. Review Source LP Linda P. Assistant Director Civic & Social Organization Used the software for: Less than 6 months ### "Neon CRM for Donor Management " November 22, 2016 4.0 We use Neon for donor management and interface it to QuickBooks. There are several things that work very well and have made our operation more efficient. The primary efficiency item is that a webpage is developed for each campaign. We use this webpage on our organization website. This captures the donor and credit card information from the web page and sends it to both Neon and, in our case, Authorize.net. From there it syncs to QuickBooks and all is well. The problems can occur when we have manual transactions to enter, check and cash donations. Previously, it was simple to enter these to QuickBooks. Now that we are entering them to Neon and then syncing to QuickBooks, if there is an error in the entry to Neon and we do not catch it prior to the sync, we then have to fix both Neon and QuickBooks. One downside is that we only use Neon for donations. For us, it is not cost effective to use Neon for other transactions such as product sales. So, we have to remember that Neon is for donations and other transactions go directly to QuickBooks. This gets a bit complicated if one person pays for a donation and a product with a single check, cash or credit card transaction. There are a few fields that don't seem to sync from Neon to QuickBooks, so the info is in Neon but not QuickBooks. At least we haven't figure out how to get these fields to sync yet. Pros Operational efficiencies with the campaign web pages and the QuickBooks syncing. Cons Reporting - There are some canned reports and you can generate custom reports. However, the custom reporting features take some getting used to and sometimes are not able to do what you want. Dashboard - The dashboard could be more robust showing more information about donors and donations. Review Source SC Sheri C. Bookkeeper Individual & Family Services Used the software for: 6-12 months ### "Great for non-profits " April 7, 2021 5.0 We have been very happy with the software. Pros It’s user friendly and can handle a multitude of tasks. Cons It’s difficult to enter items that are not tax deductible but have varying costs. It doesn’t work well for Silent Auction purchases. Review Source Response from Neon One April 19, 2021 Hi Sheri! Thank you for leaving a review for Neon CRM. Most nonprofits have a lot to do, which is why we prioritize usability and management of many tasks simultaneously. This is great to hear! We have noted your concern about silent auction purchases and have brought this to our product team. We are always looking for ways to improve our products, so we take these reviews very seriously. Thank you again for taking the time to leave a review. LS Lainie S. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Great functiionality but not at all user friendly." April 1, 2021 4.0 Once I started to figure out how to use it, I appreciate it much more. It's just too hard to figure out how to use it. As a volunteer for this organization, I do not have a ton of time to play around and I wish some of the really great functionality was more user friendly. Pros Some really great functionality, ie. forms for event registration, donation tracking, automated confirmations Cons Not user friendly. It is not intuitive how to set things us and takes much longer than it should. The help feature is very cumbersome and not easy to find the "how to" for functionalisty. The search feature brings up too many unrelated articles. Reason for choosing Neon CRM I was not involved in this process. Review Source Response from Neon One April 6, 2021 Hi Lainie! Thank you for taking the time to leave a review. A database can be tricky to get the hang of, and we are continuing to update our Neon CRM Support Center so that in the future, it will be easier to find an article, video, or guide that helps you with any "how to" that you may need in the future. You can find the support center here: https://support.neonone.com/neoncrm/s/. WM Whitney M. Administrative Assistant Civic & Social Organization Used the software for: 6-12 months ### "We love NEON" June 7, 2018 5.0 All in all, its a great software that is easy to use! Pros Neon is very intuitive and makes it easy for someone new to the software to learn. We love the donation page because it's easy to see when new ones come in. Email campaigns are awesome and easy to create. Cons I wish there was a little more customization. I would love more email templates. Secondly, I feel like it's hard to run customized reports. Review Source Response from Neon One July 6, 2018 Hi Whitney, Thank you for your feedback! We're so glad to see that you've found Neon's forms and email campaigns helpful! Please let me take a moment to address your concerns: While you can build or upload your own email templates into NeonCRM, we understand that there may be times when you'd like more complex email configuration options. That's why we offer robust integration partnerships with services like Constant Contact (https://support.neoncrm.com/hc/en-us/articles/360004170474) and MailChimp (https://support.neoncrm.com/hc/en-us/articles/218530147), both of which are great options for sending beautiful emails. You also mentioned encountering some difficulty running custom reports, so I've created a support center account for you to access our client support team directly! If you find yourself struggling to configure a report, submit a question at support.neoncrm.com. I hope this helps! -Your Neon Team HG Heather G. Executive Director Fine Art Used the software for: Less than 6 months ### "Could be more intuitive/user friendly" December 7, 2016 3.0 In my experience so far, this is a very good product with a lot of functions, but there is a learning curve and many functionalities should really be easier and more intuitive. It would be easier and more attractive if there were some drag and drop features (for building forms, etc). There are a couple features that seem obvious that are missing - such as the ability to mark attendance at all sessions of an event. The integration with Quickbooks so far seems to be not as helpful as I had thought, because it doesn't look to me like it records in QuickBooks the type of payment or donation (just who made it and how much it was). Overall, though, it is a good software that has allowed us to start doing many things we weren't able to do before, and has the most features of all the products we compared. Pros Many features, social (peer-to-peer) fundraising Cons Not very user friendly for either us or our consituents. Long url's for listing registrations and forms on social media. Review Source Response from Neon One December 22, 2016 Hi Heather, We're happy to hear that Neon increased your capabilities and that you've had an enjoyable experience. We did want to quickly clarify that NeonCRM is able to send detailed information about each transaction to QuickBooks, such as transaction type (Donation, Event Registration, Membership, Store Purchase) and many other transaction fields. These additional mapping options are not required, but they are available. More info about our QuickBooks integration can be found in our Support Center, and you can always contact our support team online if you have any questions about system functionality. Thanks again for your feedback. We are so excited that Dance Project of Washington Heights has joined the Neon community, and we look forward to continue providing tools to further your impact! -Your NeonCRM Team JN Jane N. Director of Development Civic & Social Organization Used the software for: Less than 6 months ### "Still a newbie but very happy so far" May 8, 2015 4.5 Pros The sales staff was extremely knowledgeable, responsive, and helpful. Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful. It is very easy to find helpful and instructive written materials and video training modules to solve most problems. The program is fairly intuitive and responsive. Cons Exporting our data from eTapestry and importing it into Neon was a disaster. If I'd had any idea how difficult it was, I'd have paid someone almost any price to do it for me. Most of the problem is the way gifts export from eTapestry, but Neon did not have the ability to adjust for that. It took four months to clean up the data and begin enjoying the functionality of Neon. I'm "Old School" and living in the formal Deep South, so I have to make some adjustments to keep communications formal as Neon is developed for the less formal use of the younger set. But it can be done. Review Source Response from Neon One June 17, 2015 Thank you for your constructive feedback, Jane! We’re so pleased to have you on board and can’t wait to see how NeonCRM furthers your mission to help people whose lives have been disrupted by serious mental illness. We have helped hundreds of clients successfully migrate their data into NeonCRM. We understand this is the toughest part of moving to a new system, but also the most important. A good CRM starts with good data. That’s why all of our clients have access to free data export guides (https://z2.zendesk.com/entries/65688740-Data-Export-Tips). We also have a dedicated team that specializes in data analyses and imports. Clients can choose to have us do the entire import for them (custom import) or to have our specialists guide them through a self-import. Thanks again for your comments and we are thrilled we were able to get you through the difficult time of getting your data out of your previous system. Onward and upward! We look forward to being a partner of Reed House and are thrilled to be aligned with an organization doing so much good for people who truly need help. -Your NeonCRM Team SG Sarah G. Board Member Civic & Social Organization Used the software for: Less than 6 months ### "Great tool for smaller non-profit" April 27, 2021 4.0 The tool has been easy to get implemented and we're excited about the potential opportunities available that have yet to be setup. Pros Easy to use and customizable to fit our unique needs. Cons The email tool is improved but still a bit difficult due to formatting limitations. Reason for choosing Neon CRM Pricing structure fit the needs of our small organization. Review Source Response from Neon One April 28, 2021 Hi Sarah! Thank you for taking the time to leave a review for Neon CRM. We appreciate your honest feedback and take it into consideration for upcoming product updates and releases. CG Chelsea G. Director of Special Events Primary/Secondary Education Used the software for: 6-12 months ### "Fantastic Cloud Based Donor Management System" April 3, 2018 5.0 Fantastic sales and training reps, very robust product and the people who designed it and work with you know fundraising and the particular needs that come with the field Pros I love it's easy to use interface, how linked everything is, the ability to track prospective gifts and how it seamlessly interfaces with our website. Also, that online donations automatically get batched to the user's account. Cons there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative. Review Source Response from Neon One May 15, 2018 Hi Chelsea, Thanks so much for the kind words! As you probably know, we pride ourselves on knowing nonprofit development inside and out since over 85% of our staff comes from a nonprofit background. You are correct that there are some limitations on reporting and social fundraising, but the benefit of being a cloud-based system is that we are constantly making improvements and we take feature requests very seriously. We're also happy to pull custom reports based on your specific needs. If there's anything we can do to help, please let us know! Finally, we'd like to thank Midtown Educational Foundation for joining us at our recent On The Table event. It's always a pleasure to see our nonprofit partners in person! -Your Neon Team ML Michele L. Product Development Coordinator Used the software for: 2+ years ### "Foundation's Donor System" August 1, 2018 3.0 Pros It's nice to be able to keep donors in one location and run reports on efforts. Gives a good overview of funds received. Cons A little complicated to set up your criteria for forms and profiles. Limited design abilities without adding additional services and costs. Does not offer webpages to promote the Foundation, so additional web services must be contracted from another vendor. Review Source Response from Neon One September 5, 2018 Hi Michele, Thanks so much for taking the time to leave your feedback. We're glad Neon has helped you to centralize and make us of your donor data! I'd like to take a moment to address the concerns you raised: When it comes to online forms, we aim to provide design options that are the right fit for a wide range of organizations and budgets. In some cases there are indeed extra fees involved, for instance special customized templates or matching styles to your existing web site. However, there are a number of other options, including the ability to build your own forms in Neon or upload an HTML template for no additional fee! Finally, I'll add that we do indeed have our own web studio to help get the word out about your organization. Even better, our sites are all built based on nonprofit best practices backed by research. Please feel free to check us out at https://www.neoncrm.com/nonprofit-websites/ -Your Neon Team AN Ashley N. Communications Manager Civic & Social Organization Used the software for: 1-2 years ### "NeonCRM" September 6, 2018 3.0 It's not the best software but it's also not the worst Pros Simply put, NeonCRM does what it advertises: holds constituent data. It's nice to have a cloud based platform with unlimited users, and their knowledgebase is very robust. Cons If you're looking to customize your platform to the smallest details, this is not the platform for you. It's unfortunate that you aren't able to customize all of the front-facing pages. And if you do, you need to be knowledgeable in HTML/CSS. Review Source Response from Neon One October 24, 2018 Hi Ashley, Thank you for your feedback! I'm sorry we haven't provided the customization options you're looking for--I'd love to have a chat about how we may be able to help you out. Besides being able to drag and drop the content of each front-facing form, we have a range of template options for you, whether it involves adding your own images and logos, copying your existing web site, or having our web studio team build one from scratch! If you'd like to talk through these options in more detail, please contact us at clientsuccess@neoncrm.com. We're here to help! -Your Neon Team VS Valerie S. Director of Artist Services Fine Art Used the software for: Less than 6 months ### "Headaches Releaved" August 10, 2017 5.0 After 2 nightmarish contracts with two separate inward-/outward-facing database platforms, this was a breath of fresh air. It works right off the rip, the training videos are actually helpful, if you can get through them, and there was no pressure from sales; no contract. They know what they're good at and integrate other systems for things that have better, more specialized products like, Eventbrite, Quickbooks and Mailchimp, and consolidates the data. The whole team can actually use it rather than feeling like data-entry drones. Pros The integrations with Eventbrite and Mailchimp allow us to use the best of everything without having to manage lists in every direction or hiring an IT guru. We talked through our existing (and very messy) data with a data rep from the platform. She talked us through how we needed to clean and modify it for this particular system, including recommendations based her knowledge of the different form fields and feature, and then we uploaded it based on the mapping she set up, and were able to easily modify once we had everything ready to go live Cons It's not as flashy or designed as well as some others, but it works! The only other issue would be if we wanted to connect organization accounts and contact accounts in the upload. We could have asked for a custom import, or manually connected the accounts, but since the system search includes scanning the org field, we can search for one org and all the contacts who have it listed as their company pop up anyway, which is all we need! Review Source AS Allison S. Naturalist Non-Profit Organization Management Used the software for: 1-2 years ### "Neon CRM used at non-profit nature center" June 17, 2021 4.0 Pros It has met our needs to register customers for programs and events and to track memberships and donations. It is user-friendly, and the data it provides is helpful. Cons We have had some issues with communication to customers directly through the software. It may be due to user issue though, so the aspect could be improved to be more user-friendly. Online support websites have been helpful though. Review Source Response from Neon One July 9, 2021 Thanks for taking the time to leave a review, Allison! We're sorry to hear you've had some difficulties with communicating with your customers through the product. We know how important it is to connect with clients. You will be hearing from your client success rep to help out with this issue shortly. We are happy to hear that regardless, the product is meeting your needs for programs and events! RC Ryan C. Director of Marketing Used the software for: 1-2 years ### "Meh, it's alright." July 5, 2016 2.5 Pros I like that it is a (relatively) cost effective CRM that is all web-based. Cons Working with tech support is a horrible user experience. The folks who make this software should read about Computer Mediated Communication and gain understanding about why CMC is ineffective. I have never had a positive experience with tech support, and typically receive a snarky e-mail response 24 hours after submitting a ticket which guides me to the online Q & A section...which is where I look every time before contacting customer service because it is a horrible user experience. I feel like I am not a priority to them at all. Review Source Response from Neon One July 11, 2016 Ryan, we are terribly sorry you have not had a pleasant experience with our support thus far. We care very deeply about each and every one of our nonprofit partners and take any negative feedback very personally...and seriously. We here at NeonCRM pride ourselves on providing excellent customer service and have maintained a stellar 90-95% satisfaction rating with all of our nonprofit partners (along w/ many 5-star review ratings for our support above and below this post). As always, you can feel free to contact your account manager any time directly via phone or email to discuss our other support options or for further assistance. We truly hope that together we can help the Boys & Girls Clubs of Hutchinson the way we help so many other Boys & Girls clubs, and our many other fantastic nonprofit partners. -Your NeonCRM Team EB Erin B. Administrative Assistant Civic & Social Organization Used the software for: 1-2 years ### "It's nice to have all of our donation history in one place" April 28, 2022 4.0 It's fairly easy to use. I think there's always room for improvement. Pros I like that everything is one place and that reports are easy to pull. Data entry is easy. System letters and emails are nice. Cons I feel that customer service is not always available when needed. An online/instant chat would be REALLY appreciated for the quick questions that sometimes come up. The System Letters and System Emails Condition ranking is very confusing to me, I still struggle with it every time I update our letters. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Neon CRM Ease of use. Fresh content. Review Source Response from Neon One May 10, 2022 Thank you for your feedback, Erin! We are planning to update system emails soon, with system letters to follow, and our major focus is making email and letter setup simpler, especially applying conditions and hierarchy. JW Jeff W. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Works well" April 27, 2022 5.0 Pros The system is easy to navigate and once you get everything dialed in like you want it, it's a great tool. Cons The custom forms are a bit clunky to put together and the eye appeal is a little lacking. But they do the job. Review Source Response from Neon One May 10, 2022 Thank you for the feedback, Jeff! We hear you about the Custom Forms / Surveys module - we're working on updates to our new account form design to make sure the new forms can accomplish all of the same tasks as our custom forms, but with an easier setup process and updated design. TR Trent R. Executive Director Music Used the software for: 2+ years ### "Not For Small Nonprofits" August 9, 2022 3.0 I honestly did not use it as much as I should have because I found it difficult to navigate. Pros It has a lot of features to choose from and/or utilize when needed. Cons It was very difficult to use and to train employees to use effectively. Review Source DG Daphne G. Fine Art Used the software for: Less than 6 months ### "Easy to Use!" October 14, 2014 4.5 Pros The layout is extremely clear and easy to use. I didn't always have time to do the training videos but was able to figure out how to achieve my reports or email campaigns by simply following each screen and through a little trial and error. It's very user-friendly, and you can get to what you need in a few screen selections. Cons We can't edit existing accounts via upload without the NeonCRM ID. It would help if they system could give us an option to match records with last names and let us select. Also, when producing reports, it would be great if you could select more than one individual type. Review Source Response from Neon One October 16, 2014 Daphne, thanks so much for your amazing review! We're so happy to have Gala Hispanic Theatre as a NeonCRM partner-client. We just wanted to let you know that you can absolutely choose more than one "Individual Type" on reports. Simply choose either "In Range of" or the "Advanced" selector from the query drop down option and you will be able to add multiple selectors to the query (e.g., equal, not equal, etc.). Please feel free to reach out to the support team if you have further questions about using this option. As for batch updating accounts without a NeonCRM ID, it can be a slippery and unpredictable slope that can lead to updating the wrong accounts. While it seems logical at first glance, depending on something like 'last name' (or even another combination of simple rules to reconcile updating account data) to distinguish one account from another can utterly ruin the integrity of your data. There is just no better way to do this than with a unique ID. It is the only thing that can insure your batch updates do not accidentally update that other "John Smith" by accident. People even use different email addresses, nicknames, addresses and more from time to time, so please trust in our genius developers who are obsessively compulsive about your data staying clean. Thanks again for your awesome review and we are honored to be a partner in everything Gala Hispanic Theatre does at the beautiful Tivoli Theatre. -Your NeonCRM Team EM Elizabeth M. Program Manager Public Policy Used the software for: 2+ years ### "It's been a useful tool" April 6, 2021 4.0 It's generally good. Pros The integrated payment processing is great--we're able to process refunds easily, maintain two separate payment systems, and export to our accountants easily. Cons The inability to email registrants for an event from the event registration page is unfortunate. Likewise, the inability to choose an existing email to send to an individual constituent from their account page is a frustration. Review Source Response from Neon One April 19, 2021 Thank you for the honest review, Elizabeth! We are so glad that the integrated payment processer is working well for you. We have brought your complaints about email functionality on event registration pages and re-sending an existing email to an individual constituent to our product team. We are constantly updating our products, which is why reviews like this are so important to us. Once again, thank you for taking the time to leave a review. Samson Z. Support agent Commercial Real Estate Used the software for: I used a free trial ### "Logiciel de CRM " October 2, 2023 4.0 Pros J'adore Neon CRM qui m'a permit à la gestion des équipes. Très simple et facile à utiliser et avec une équipe assistante très rapide Cons C'est un super logiciel pour la gestion des équipes et très simple. Je n'ai rien à reprocher . J'adore Review Source Response from Neon One October 3, 2023 Hey Samson, thanks so much for your review! It's wonderful to hear how your org is getting the most out of Neon CRM. Thanks again! VR Verified Reviewer Director of Operations, Canada Hospital & Health Care Used the software for: 1-2 years ### "Significant investment of time required to make good use of this software." August 1, 2018 3.0 Pros Neon CRM has good customer service with friendly and helpful representatives. The CRM does have basic integration capacity and CRM functionality. They will waive the monthly fee for PayPal Pro if you use it as your payment processing gateway. Cons This software is not remotely intuitive. It requires hours of watching video training guides and reading supporting documentation to become sufficiently oriented to the software. The design is very basic and unaesthetic, and the pricepoint is high for the value. There are extra fees for data migration, advanced support, initial consultation and the use of other modules. Review Source KM Kelli M. Executive Director Primary/Secondary Education Used the software for: 2+ years ### "Love this software!" August 18, 2017 5.0 Pros We use Neon for everything! Forms, donations, events, emails, etc. It's not absolutely perfect for any one thing, but it's really great at all those things. For the value and the comprehensiveness, I'd recommend it highly! Plus, the customer service and help center are incredible!! So many resources and extremely quick replies. Very easy to work with. Cons Even if there isn't a capability for something I want to do one day, I love that Neon is constantly updating with new features. I know that I can request it and (with enough other people wanting the same thing), they'll be responsive and development solutions. So any cons aren't cons for long. Review Source TW Theresa W. Program manager Religious Institutions Used the software for: Less than 6 months ### "New user and like what I see so far" March 5, 2015 4.0 Pros They were very helpful on the phone explaining what their software offers and helping me transfer my data. I like that the product is all encompassing for the donor. I like that this product can track donations, track events, and serve as our email newsletter provider also. I also think it is nice that the donor can create their own personal login and manage donations. Cons The product does not seem to have all the features I had with previous software. The main item I have not been able to do is to put a listing of all donations from a donor in a letter. Review Source Response from Neon One March 25, 2015 Thanks so much for your wonderful response, Theresa! We here at NeonCRM are extremely excited to be a part of One Heart Family Ministries mission in helping children who are struggling in the foster care system. What an amazing mission! Itemized Donation Token: As the deepest web-based CRM built specifically for nonprofits on the market, we are thrilled that OHFM can take advantage of so much integrated functionality that NeonCRM offers. Per your comment about placing an itemized list of all donations a donor has made into a letter (or email), we actually DO have that feature available and there is a guide on this in the NeonCRM Support Center. We'll have someone reach out directly to provide the necessary guides. Future Feature Suggestions: For any other features you are searching for and cannot find, please submit a ticket to our Support Team and they will be in touch with any corresponding guides and instructions. If, for some reason, there is a feature NeonCRM does not have and you would like to suggest it as an option for our Development Team to consider, we have a community forum where our clients submit "feature suggestions". We monitor this area frequently; and with new features being added to NeonCRM every month, we rank and prioritize what new features to add. We truly look forward to streamlining OHFM's day-to-day processes so staff can spend more time helping out the children that need your help most! -Your NeonCRM Team JO John O. Consultant and COO Computer Software Used the software for: 1-2 years ### "From a consultant and user of neon crm" January 25, 2017 5.0 As both a user and as a consultant, I always recommend neon for any client who needs a self-service solution. I have not seen anything in the market that compares to the ability to create an online form for registrations, donations, memberships, constituent access and use. In addition, the modules are all there for running a nonprofit - from the store, to events, to volunteers, there is a module and the cost for all of them is not significant. Pros the online forms creation is unmatched. The depth of the product is excellent and the reporting can give you what you need to get the data from the system. Cons The volunteer module. You can't delete applications and projects. It is the weakest part of the system. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.