# LiveAgent Pricing 2026 | Capterra

> Learn more about LiveAgent pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/102188/LiveAgent/pricing

---

# Pricing for LiveAgent

[4.7 (1754)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Write a Review!

## [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Seat

### Small

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Small plan includes:

-   Advanced Reporting
-   API and Integrations
-   Customer Portal and Forum
-   Customer Service
-   Rules and Time Rules

### Medium

$29

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Medium plan includes:

-   Audit Log
-   Chat Satisfaction Surveys
-   Feedback Management
-   Proactive Chat Invitations
-   Real Time Visitors Monitor

### Large

$49

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Large plan includes:

-   All Started Services From Previous Packages Are Free in This Package
-   Call Center Support
-   Call Routing and Transfers
-   Hardware IP Phone
-   IVR

### Enterprise

$69

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise plan includes:

-   All features from the Large plan
-   Dedicated key account manager
-   Priority support
-   Assisted Whatsapp integration
-   Custom billing setup

## Popular alternatives to [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Looking to learn more about Help Desk software similar to LiveAgent? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by Slack

[4.7 (24051)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price:$8.75/month

[LEARN MORE](https://www.capterra.com/p/135003/Slack/)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1715)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting Price:$25/month

[LEARN MORE](https://www.capterra.com/p/62194/LiveChat/)

by Zendesk

[4.4 (4074)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price:$39/month

[LEARN MORE](https://www.capterra.com/p/164283/Zendesk/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting Price:No pricing found

[LEARN MORE](https://www.capterra.com/p/144040/Tidio-Chat/)

by Freshworks

[4.5 (3410)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price:$19/month

[LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/)

[View all alternatives](https://www.capterra.com/p/102188/LiveAgent/alternatives/)

## What do others say about [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) pricing?

Pricing RatingN/A

Value For Money[4.6(1754)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Pros

Cons

[Read All 1754 Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Read Full Reviews Below

Vaibhav kant J.

Founder’s office

Human Resources, 51-200 employees

Used the software for: Less than 6 months

**

Overall Rating

4.0

**

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

March 9, 2026

"Efficient Customer Support Platform with Powerful Features"

**Pros:** Easy-to-use interface, fast ticket management, and powerful automation that helps teams respond to customers quickly.

**Cons:** The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features.

Kiruluta V.

sales representative

Fund-Raising, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

February 12, 2026

"Easier to use to chat with customers"

**Overall:** I use the solution to provide real time customer support with our customers through the website and has helped us stay helpful and productive

**Pros:** Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox

**Cons:** The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses

[Read All 1754 Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)