# Page 71 | LiveAgent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 71 - Is LiveAgent the right Help Desk solution for you? Explore 1753 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/102188/LiveAgent/reviews

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LiveAgent

4.7 (1753)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 71 - Reviews of LiveAgent

## Showing most helpful reviews

Showing 1751-1753 of 1753 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ER

Esha R.  
Sr Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Live agent is a good Software to use"

January 14, 2019

4.0

It saves lots of time and money. Instead of calling customer care we can directly chat.

Pros

It is very fast and very user friendly. It is easy to use.

Cons

I haven't seen any Cons yet. When I see any cons I will update here

Review Source

sC

starr C.  
blogger  
Media Production  
Used the software for: I used a free trial

### "its very help site "

November 10, 2018

3.0

i enjoy live agent because i use to for job interview and other business

Pros

what i like most about live agent is the fact easy access and easy to control.

Cons

i dont like how it takes space and it too many pop ups

Review Source

JH

Jacob H.  
COO  
Food & Beverages  
Used the software for: Less than 6 months

### "Great for company wide education"

November 21, 2018

5.0

Pros

The ability to upload documents and other media is very easy and allows us to continuously improve our knowledge base

Cons

Paying per user as we grow is something I didn't like

Review Source

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