# Vision Helpdesk Pricing 2026 | Capterra

> Learn more about Vision Helpdesk pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/102230/Vision-Helpdesk/pricing

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# Pricing for Vision Helpdesk

[4.6 (48)](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/)

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## [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) has **5** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Starter Help Desk

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Starter Help Desk plan includes:

-   Add Private Comments to Ticket
-   Add Private Ticket Notes and Client Notes
-   Admin Access Rights and Admin Setting Permissions
-   Advance Html Editor
-   Advance Ticket Search Using Different Criteria

### Pro Help Desk

$25

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Pro Help Desk plan includes:

-   Add Private Comments to Ticket
-   Add Private Ticket Notes and Client Notes
-   Add Symptoms for an Incident
-   Admin Access Rights and Admin Setting Permissions
-   Advance Html Editor

### Satellite Help Desk

$30

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Satellite Help Desk plan includes:

-   Add Private Comments to Ticket
-   Add Private Ticket Notes and Client Notes
-   Add Symptoms for an Incident
-   Admin Access Rights and Admin Setting Permissions
-   Advance Html Editor

### Pro Service Desk

$40

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Pro Service Desk plan includes:

-   Add Private Comments to Ticket
-   Add Private Ticket Notes and Client Notes
-   Add Symptoms for an Incident
-   Admin Access Rights and Admin Setting Permissions
-   Advance Html Editor

### Enterprise Service Desk

$60

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise Service Desk plan includes:

-   Add Private Comments to Ticket
-   Add Private Ticket Notes and Client Notes
-   Add Symptoms for an Incident
-   Admin Access Rights and Admin Setting Permissions
-   Advance Html Editor

## Popular alternatives to [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/)

Looking to learn more about Help Desk software similar to Vision Helpdesk? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

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by Freshworks

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

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[View all alternatives](https://www.capterra.com/p/102230/Vision-Helpdesk/alternatives/)

## What do others say about [Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/) pricing?

Pricing Rating

$

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Value For Money[4.4(48)](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/)

Pros

Cons

[Read All 48 Reviews](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/)

Read Full Reviews Below

Connor D.

Service desk analyst

Telecommunications, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

July 15, 2025

"I love vision helpdesk"

**Pros:** Vision helpdesk is the easiest out of all the helpdesks to use. It has many functions and has really helped me and my business

**Cons:** I found that for some software I use I could link them and the customer support on this matter was poor

Raj S.

President

Computer & Network Security, 51-200 employees

Used the software for: 6-12 months

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

December 26, 2024

"Very user friendly"

**Overall:** Value for money with a lot of features and easy to implement

**Pros:** 1\. Enables very high level of customer engagement and ownership. 2, Very user friendly and is easy on your pocket 3. Has a lot of features and user friendly.

**Cons:** 1\. The Forums page is very complex and is not easy to use. 2. Not very compatible with all the social media platforms

[Read All 48 Reviews](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)