---
title: "Cx360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cx360 Software - reviews, pricing plans, popular comparisons to other Mental Health products and more."
source_url: "https://www.capterra.com/p/102238/Cx360/"
page_type: "product"
language: "en"
---

# 

 Cx360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Cx360

## What is Cx360?

Ideal for behavioral health clinics, it is a cloud-based platform that helps users manage clients' registrations, appointments & more.

## What is Cx360 used for?

[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Cx360 Overview

Updated August 2026

AI summary

Cx360 is a cloud-based mental health platform designed for businesses of all sizes, offering EMR/EHR, appointment scheduling, initial assessments, medical billing, and treatment planning. Notably, it also supports claims management and mobile access. With its web deployment, Cx360 enables organizations to manage clinical information, schedule appointments, and coordinate care efficiently from a central system.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cx360

2.0 (1)

VS.

[4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.0 (1)

Ease Of Use

4.3 (858)

Value For Money

0.0 (0)

Value For Money

4.3 (785)

Customer Service

1.0 (1)

Customer Service

4.4 (762)

## Cx360 alternatives

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

Highest Rated

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

[4.9 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

[Alleva](https://www.capterra.com/p/180899/Alleva/)

[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180899/Alleva/)

## Features

AI summary

Based on 2,845 Mental Health reviews

Capterra reviewers highlight these features as the top priorities when choosing Mental Health software:

-   **HIPAA Compliant** (**76%** of reviewers rated this feature as critical)
-   **Charting** (**57%**)
-   **EMR/EHR** (**59%**)

Cx360 includes **EMR/EHR**, which gives providers a central place to manage patient records and clinical information. However, it does not offer **HIPAA Compliant** or **Charting**. Instead, it provides **Appointment Scheduling** (**55%**), a feature reviewers also consider important. Together, these capabilities help businesses organize care delivery, manage documentation, and keep daily scheduling on track.

Appointment Scheduling

Schedule appointments via a calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

EMR/EHR

Create and securely store digital patient records

E-Prescribing

Transmit prescriptions to pharmacies electronically

Cx360 10 features

### All Features
- Appointment Scheduling: Schedule appointments via a calendar
- Claims Management: Process of submitting and following up on claims with insurance companies
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EMR/EHR: Create and securely store digital patient records
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress

---

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Features

1.0 (1)

1.0

Based on 1 reviews

## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

2.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CM

Christina M.

Administrative Assistant

Mental Health Care

### "Cx360 for Substatnce Abuse Treatment Facility"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

January 30, 2019

I did not like using this software for Substance Abuse facility charting. It may be better suited for other medical fields.

Pros

Easy search of clients using either names, DOB, or Social Security Number. Many tab option for recording information.

Cons

I found it difficult and confusing searching for client information. Very little information of the facesheet. No differentiation between site locations. No general page for current vs. discharged clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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