# Naylor AMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Naylor AMS Software - reviews, pricing plans, popular comparisons to other Membership Management products and more. Source: https://www.capterra.com/p/102408/Timberlake-AMS-Solutions --- # Naylor AMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Naylor AMS ## What is Naylor AMS? Naylor AMS Solutions delivers a simple and easy-to-use solution like no other in the industry for associations with 45k records or less. Our consultative and hands-on approach includes a member portal, website CMS, and event management. It features invoicing, data improvement, reporting tools, and more. With greater convenience and flexibility, Naylor’s AMS Solutions will save you money, give you more control on your site and save you more time to engage more with your members. ## What is Naylor AMS used for? [Content Management](https://www.capterra.com/content-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 76% Neutral 13% Negative 11% Starting price $195 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Naylor AMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://naylor.com/&name=Naylor AMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Naylor AMS 4.1 (38) VS. [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price $195 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (38) Ease Of Use 3.7 (181) Value For Money 4.0 (25) Value For Money 4.1 (144) Customer Service 4.2 (37) Customer Service 4.3 (167) ## Naylor AMS alternatives [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (277)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/alternatives/) ## FAQs about Naylor AMS Overview ### Which roles and teams benefit most from Naylor AMS? Naylor AMS is most used by association executives, membership teams, and marketing and events staff who manage member data, renewals, communications, and reporting. Executive directors and COOs use it for operational oversight, while coordinators and managers rely on it to streamline event registration, member engagement, and day-to-day administrative workflows. Answer based on 33 reviews Overview ### What company size and specific industries is Naylor AMS built for? Naylor AMS is designed for associations of any size that need an all-in-one system for membership management, websites, registrations, directories, certifications, newsletters, finance, communications, committees, and related operations. It is built for the association sector rather than general business use. Features and Usability ### What are the key features of Naylor AMS? Naylor AMS offers membership management features such as member accounts, member directories, member portals, renewals, and dues management. It also includes event management, committee management, communication tools, custom forms, reporting, workflow management, payment processing, and a client portal for access control and self service. Pricing ### How much does it cost and what fees or limitations are included? Naylor AMS starts at $195 per month for the Basic plan, a flat-rate package that includes all features. It comes in four editions—Essential, Go, Pro, and Premier—with record limits of 2,500, 5,000, 15,000, and 45,000 respectively. Pricing feedback is mostly positive, with 89% of 9 reviews favorable. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Naylor AMS integrate with? Naylor AMS integrates with 10 third-party tools and platforms, including marketing and email tools like Constant Contact, HubSpot Marketing Hub, and Mailchimp; commerce and finance apps like BigCommerce and QuickBooks Online Advanced; and engagement tools such as Higher Logic Thrive, Path LMS, SurveyMonkey, Sibyl, and Sibyl IoT. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Naylor AMS offer? Naylor AMS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, written reference, and self-paced review of product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Naylor AMS offer, and how do users rate the experience? Naylor AMS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, and knowledgeable, with good ticket tracking and useful training resources. Some report uneven follow-through after implementation, slower turnaround for custom reports, and occasional inconsistency between support staff. Answer based on 12 reviews Ease of use ### Is Naylor AMS easy to use for staff and members? Naylor AMS works well for many associations that want simpler daily member and event management, but ease of use is mixed. Small nonprofit teams often find basic tasks intuitive, while power users handle more advanced setup better. Some staff still find reporting, email tools, renewals, and certain workflows clunky or manual. Answer based on 10 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Naylor AMS 65 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Track the attendance of specific individuals or groups Provides a channel for team members to share media files, communicate, and work together Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Accept and process credit card transactions Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and collect membership dues Digital forms that are shared and accessed online Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Search for specific words or phrases within a document or database Activities related to raising money for a specific cause Captures invoice data and maintains comprehensive records for auditing and reporting purposes Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Create and update newsletter content to increase engagement Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Optimize and manage the search engine optimization efforts for a website or digital content Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit text as needed Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Supports various video file formats Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 3.6 (28) 3.6 Based on 28 reviews ## Pricing Value for money 4.0 (25) [View pricing plan details](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/pricing/) Basic $195.00 Flat Rate,Per Month It includes: - 24/7 Customer Support - Advertising - Dues - Email Marketing - Events and Conferences - Finance and Ecommerce - Job Board - Membership - Professional Development - Report Builder - Social Engagement - Website and Content Value for money 4.0 (25) 4.0 Based on 25 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/)[ Path LMS](https://www.capterra.com/p/143905/Path-LMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (37) 4.2 Based on 37 reviews ## User reviews Overall rating 4.1 Based on 38 reviews Filter by rating 5(17) 4(12) 3(5) 2(3) 1(1) Mentioned topic Sorted by most recent MN Madison N. Digital Marketing Strategist Non-Profit Organization Management ### "Reliable Career Center Host" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 28, 2021 Naylor allows customization within their website in order to mirror your organizations site. This is helpful as it gives off the impression to users that they are still located on your website and not a third party. It is incredibly helpful to have a third party manage career postings and transactions. Pros Naylor Customer Service team is always quick to respond and resolve issues. We are paired with a Customer Service Manager who is quick to reply to any tickets and always willing to set up additional meetings to go over analytics. Cons Since Naylor is a third party, obviously they take a portion of revenues for their services. That being said, they are very responsive and a great help to running our Career Center! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Mark L. Deputy Director Government Relations ### "Unsatisfied" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 16, 2019 We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side. Pros It was supposed to be a dynamic product that would adapt with customer feedback and connect with our publications work with Naylor. Cons This was an off the self solution that had little to no customization for our association and our members. The website solution has not changed in the past 4 years, despite an ever changing marketplace. Reasons for choosing Naylor AMS Because it was supposed to do what we had asked for. It did not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Beth F. Director of Marketing Construction ### "Nice to be organized!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2019 Very helpful staff. Pros It's nice to have all of our member information in one place that everyone can access. And, it's safe! Cons We thought the event module would help us, but it doesn't work for our types of events. Reasons for choosing Naylor AMS We liked that we could handle our website, database and membership directory in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2019 Hi Beth, Thank you for your feedback! We have shared your feedback with the AMS development team regarding your event issue since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team MM Matthew M. Executive Director Education Management ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2019 Overall we are happy with our migration to the rep. It meets our needs as an organization and our members. Pros The implementation support from the rep was exceptional. He kept us on task and on our timeline. The event management was a huge improvement to what we had previously. Cons The emailing from the system is a little clunky and not many features. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reasons for choosing Naylor AMS It had a good reputation and our national mother organization used Timberlake Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2019 Hi Matthew, Thank you for your review. We have shared your feedback with the AMS development team since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team RB Rebecca B. Director Health, Wellness and Fitness ### "My review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 11, 2019 I felt like staff was spread especially thin during set up phase which caused long delays. Pros It was affordable and appeared to meet our needs. Cons It is clunky to use and not very robust. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reasons for choosing Naylor AMS It appeared to offer us more, however, not sure at this point. Sales promises the platform can do much more than it actually can....and also promises that it will be much user-friendly than it actually is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2019 Hi Rebecca, Thank you for your review. If there is anything we can do to help your association with their AMS needs at this time, please let us know. The Naylor AMS Team DL Diane L. Director Member Services Non-Profit Organization Management ### "First AMS for us" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 11, 2019 Trying to integrate some of our systems through the AMS. Pros Was happy with price and concierge service for implementation. Cons Not flexible in some areas. Are just starting to implement events and billing/renewals. Not a great interface with QB using accrual accounting. Reasons for choosing Naylor AMS price and promises Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2019 Hi Diane, Thank you for your review. We have shared your feedback with the AMS development team since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team CL Cindy L. Executive Assistant Non-Profit Organization Management ### "Best decision was Naylor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2019 Our overall experience with Naylor has been stellar. From the first sales call I received to the installation of the software, to the coaching and training and any troubleshooting we have needed - it has ALL been incredibly smooth and the staff have been patient. Pros What I liked most about this software was how easy it was to learn how to use it. I am not a tech person so when I learned that I was to handle it for our company, I got nervous. No more nerves as I got familiar with its components and the many, many ways it serves our company and how our members are satisfied with the platform. Cons The least thing I liked about the software? I have not yet come across a feature that I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2019 Thank you. It's been a pleasure working with the Spiritual Care Association! The Naylor AMS Team MH Megan H. Executive Director Education Management ### "Decent out of the box products, good value" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 16, 2019 Pros It does most of what we need it to do, at a good price. Cons We had to create quite a few work-arounds when we first purchased the product, and there continue to be things it can't do which leads to more staff time for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2019 We truly appreciate your response, Megan. We have shared your positive feedback and opportunities to improve Naylor AMS with our team, specifically highlighting your note regarding your work-arounds. We encourage you to reach out to our Naylor AMS support staff to share additional details so that we can work to serve your association and your members better. JN Julia N. admin Government Relations ### "Review of Naylor" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2019 It's a complete membership management platform with good event registration. Pros It is intuitive, has good customer support and a great users group. Cons Paying for and the time it takes for enhancements/changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2019 Thanks for your review, Julia! As we do our best to make enhancements before they're "needed," please do not hesitate to share areas that you would like to see additional enhancements as they arise with our Naylor AMS support staff. This early identification not only helps us drive our updates and releases, it also helps to ensure we're serving you and your association peers as best as possible throughout the year. CS Cassandra S. Senior Director of Operations Education Management ### "A Review of Naylor AMS Formerly Timberlake" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 10, 2019 Pros We like the easy of using the system the most. It is very intuitive and updates are being made all the time. Cons Not having a functional certification database option is what we dislike the most. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2019 Thanks for your review, Cassandra! While we don't allow members to self-report certification hours, we have released quite a few enhancements to the certification module over the past year in relation to events. We hope that you'll share a bit more about what may help your organization use the certification module in the future since, if you're looking to use Naylor AMS in this fashion, there are others who would also benefit. [View all Reviews](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Daxko Operations vs Naylor AMS](https://www.capterra.com/compare/102408-268006/Timberlake-AMS-Solutions-vs-Daxko-Operations) [StarChapter vs Naylor AMS](https://www.capterra.com/compare/57588-102408/StarChapter-vs-Timberlake-AMS-Solutions)