# Naylor AMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Naylor AMS Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/102408/Timberlake-AMS-Solutions

---

# 

 Naylor AMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Naylor AMS

## What is Naylor AMS?

Naylor AMS Solutions delivers a simple and easy-to-use solution like no other in the industry for associations with 45k records or less. Our consultative and hands-on approach includes a member portal, website CMS, and event management. It features invoicing, data improvement, reporting tools, and more. With greater convenience and flexibility, Naylor’s AMS Solutions will save you money, give you more control on your site and save you more time to engage more with your members.

## What is Naylor AMS used for?

[Content Management](https://www.capterra.com/content-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

76%

Neutral

13%

Negative

11%

Starting price

$195

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Naylor AMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://naylor.com/&name=Naylor AMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Naylor AMS

4.1 (38)

VS.

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting Price

$195

Flat Rate, Per Month

Starting Price

$8000

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (38)

Ease Of Use

4.8 (28,322)

Value For Money

4.0 (25)

Value For Money

4.8 (20,469)

Customer Service

4.2 (37)

Customer Service

4.9 (18,469)

## Naylor AMS alternatives

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/205117/Dokmee-ECM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,446)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,974)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[View all alternatives](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Application Management

Track, manage and store the applications of potential future members, customers or candidates

Naylor AMS 65 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Provides a channel for team members to share media files, communicate, and work together

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track and collect membership dues

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Search for specific words or phrases within a document or database

Activities related to raising money for a specific cause

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Create and update newsletter content to increase engagement

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Optimize and manage the search engine optimization efforts for a website or digital content

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

3.6 (28)

3.6

Based on 28 reviews

## Pricing

Value for money

4.0 (25)

[View pricing plan details](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/pricing/)

Basic

$195.00

Flat Rate,Per Month

It includes:

-   24/7 Customer Support
-   Advertising
-   Dues
-   Email Marketing
-   Events and Conferences
-   Finance and Ecommerce
-   Job Board
-   Membership
-   Professional Development
-   Report Builder
-   Social Engagement
-   Website and Content

Value for money

4.0 (25)

4.0

Based on 25 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/)[

Path LMS](https://www.capterra.com/p/143905/Path-LMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (37)

4.2

Based on 37 reviews

## User reviews

Overall rating

4.1

Based on 38 reviews

Filter by rating

5(17)

4(12)

3(5)

2(3)

1(1)

Mentioned topic

Sorted by most recent

MN

Madison N.

Digital Marketing Strategist

Non-Profit Organization Management

### "Reliable Career Center Host"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 28, 2021

Naylor allows customization within their website in order to mirror your organizations site. This is helpful as it gives off the impression to users that they are still located on your website and not a third party. It is incredibly helpful to have a third party manage career postings and transactions.

Pros

Naylor Customer Service team is always quick to respond and resolve issues. We are paired with a Customer Service Manager who is quick to reply to any tickets and always willing to set up additional meetings to go over analytics.

Cons

Since Naylor is a third party, obviously they take a portion of revenues for their services. That being said, they are very responsive and a great help to running our Career Center!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mark L.

Deputy Director

Government Relations

### "Unsatisfied"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 16, 2019

We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side.

Pros

It was supposed to be a dynamic product that would adapt with customer feedback and connect with our publications work with Naylor.

Cons

This was an off the self solution that had little to no customization for our association and our members. The website solution has not changed in the past 4 years, despite an ever changing marketplace.

Reasons for choosing Naylor AMS

Because it was supposed to do what we had asked for. It did not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BF

Beth F.

Director of Marketing

Construction

### "Nice to be organized!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 16, 2019

Very helpful staff.

Pros

It's nice to have all of our member information in one place that everyone can access. And, it's safe!

Cons

We thought the event module would help us, but it doesn't work for our types of events.

Reasons for choosing Naylor AMS

We liked that we could handle our website, database and membership directory in one place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2019

Hi Beth, Thank you for your feedback! We have shared your feedback with the AMS development team regarding your event issue since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team

MM

Matthew M.

Executive Director

Education Management

### "User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2019

Overall we are happy with our migration to the rep. It meets our needs as an organization and our members.

Pros

The implementation support from the rep was exceptional. He kept us on task and on our timeline. The event management was a huge improvement to what we had previously.

Cons

The emailing from the system is a little clunky and not many features.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reasons for choosing Naylor AMS

It had a good reputation and our national mother organization used Timberlake

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2019

Hi Matthew, Thank you for your review. We have shared your feedback with the AMS development team since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team

RB

Rebecca B.

Director

Health, Wellness and Fitness

### "My review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 11, 2019

I felt like staff was spread especially thin during set up phase which caused long delays.

Pros

It was affordable and appeared to meet our needs.

Cons

It is clunky to use and not very robust.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Reasons for choosing Naylor AMS

It appeared to offer us more, however, not sure at this point. Sales promises the platform can do much more than it actually can....and also promises that it will be much user-friendly than it actually is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2019

Hi Rebecca, Thank you for your review. If there is anything we can do to help your association with their AMS needs at this time, please let us know. The Naylor AMS Team

DL

Diane L.

Director Member Services

Non-Profit Organization Management

### "First AMS for us"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 11, 2019

Trying to integrate some of our systems through the AMS.

Pros

Was happy with price and concierge service for implementation.

Cons

Not flexible in some areas. Are just starting to implement events and billing/renewals. Not a great interface with QB using accrual accounting.

Reasons for choosing Naylor AMS

price and promises

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2019

Hi Diane, Thank you for your review. We have shared your feedback with the AMS development team since insight from platform users like you helps us to improve the product for everyone. If there is anything we can do to help your association with their AMS needs, please let us know. The Naylor AMS Team

CL

Cindy L.

Executive Assistant

Non-Profit Organization Management

### "Best decision was Naylor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2019

Our overall experience with Naylor has been stellar. From the first sales call I received to the installation of the software, to the coaching and training and any troubleshooting we have needed - it has ALL been incredibly smooth and the staff have been patient.

Pros

What I liked most about this software was how easy it was to learn how to use it. I am not a tech person so when I learned that I was to handle it for our company, I got nervous. No more nerves as I got familiar with its components and the many, many ways it serves our company and how our members are satisfied with the platform.

Cons

The least thing I liked about the software? I have not yet come across a feature that I don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2019

Thank you. It's been a pleasure working with the Spiritual Care Association! The Naylor AMS Team

MH

Megan H.

Executive Director

Education Management

### "Decent out of the box products, good value"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 16, 2019

Pros

It does most of what we need it to do, at a good price.

Cons

We had to create quite a few work-arounds when we first purchased the product, and there continue to be things it can't do which leads to more staff time for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2019

We truly appreciate your response, Megan. We have shared your positive feedback and opportunities to improve Naylor AMS with our team, specifically highlighting your note regarding your work-arounds. We encourage you to reach out to our Naylor AMS support staff to share additional details so that we can work to serve your association and your members better.

JN

Julia N.

admin

Government Relations

### "Review of Naylor"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2019

It's a complete membership management platform with good event registration.

Pros

It is intuitive, has good customer support and a great users group.

Cons

Paying for and the time it takes for enhancements/changes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2019

Thanks for your review, Julia! As we do our best to make enhancements before they're "needed," please do not hesitate to share areas that you would like to see additional enhancements as they arise with our Naylor AMS support staff. This early identification not only helps us drive our updates and releases, it also helps to ensure we're serving you and your association peers as best as possible throughout the year.

CS

Cassandra S.

Senior Director of Operations

Education Management

### "A Review of Naylor AMS Formerly Timberlake"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 10, 2019

Pros

We like the easy of using the system the most. It is very intuitive and updates are being made all the time.

Cons

Not having a functional certification database option is what we dislike the most.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2019

Thanks for your review, Cassandra! While we don't allow members to self-report certification hours, we have released quite a few enhancements to the certification module over the past year in relation to events. We hope that you'll share a bit more about what may help your organization use the certification module in the future since, if you're looking to use Naylor AMS in this fashion, there are others who would also benefit.

[View all Reviews](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/reviews/)

Popular comparisons

[Google Drive vs Naylor AMS](https://www.capterra.com/compare/102408-161425/Timberlake-AMS-Solutions-vs-Drive) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)