WishList Products

WishList Member

4.5 / 5 9 reviews

Who Uses This Software?

Small business owners that sell digital products online.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • WishList Products
  • www.wishlistproducts.com/
  • Founded 2008
  • United States

About WishList Member

A powerful solution for creating an online membership site using WordPress as the core content management system.


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WishList Member Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

WishList Member Reviews Recently Reviewed!

Wishlist Member is More than a Membership Site, it is a Community for Online Business Entrepreneurs

Mar 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Powerful and can be customized
Lots of options
They are open to new ideas

Cons: When WordPress updates, all apps need to be updated including Wishlist Member. This is not a con of Wishlist Member but a challenge to anyone using WordPress.

Overall: Wishlist Member has provided us with the flexibility we needed to offer wider choices than any other membership software out there. If you are using Wordpress then this is the go to Membership Software. The software is easy to use, well documented and lots of help if you're not exactly sure which way to go. The Help Desk is Awesome and although I haven't had to use it much, when I did they were fast and very helpful.

I love the way our Dashboard looks and how easy the backend is to operate.
I would not hesitate to recommend Wishlist Member to my Bestfriend!
If you ever get a chance to attend a Wishlist conference - Go! The community is Awesome and they have always over-delivered. Very, Very Happy with Wishlist Member.

Recommendations to other buyers: Do not be afraid of the software. Also be sure to join Wishlist Insiders to get the most from the community of entrepreneurs.

Outstanding membership site software

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, customizable, built on WordPress

Cons: Not perfect integration with my CRM, but it is workable.

Overall: I have tried several membership site software products in the past, and then I found Wishlist Member. Since I am a long time WordPress user, I am very comfortable with using Wishlist because it integrates so well with WordPress. I can post content on my WordPress membership site, and then control if the content is protected for members only, if it is viewable for non-members, or if it is just for people with a certain level of membership (i.e. gold members vs. silver members).
Wishlist has many features which will help a membership site owner customize the member's experience. For example, I can set what a person sees right after signing up, which can be different from where they go when they log in later on. I can automate the release of content, and a whole lot more.
The core software provides the the core functionality and enough to run a successful membership site. There are also plugins which help you to customize your site even further.
Wishlist does integrate with other systems (ie. CRM systems, payment systems). The integration is quite good, but not flawless. I have never found software that is perfect for what I want it to do for integration with a CRM, and this is the same for Wishlist. That said, the integration is quite good, and with some minor adapting, I have been able to make wishlist do what I want it to do to run my membership site.
Customer support has been very helpful and responsive, and they update regularly - often incorporating customer's concerns/questions into the next update.
Overall, excellent and easy to use membership site software.

Recommendations to other buyers: There is a learning curve, but it is not steep. If you are familiar with WordPress, you can use this software very quickly. Their video tutorials are quick and to the point, and you'll be able to get going quickly.

The Best Membership Software EVER - Especially for Infusionsoft

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, lightweight and works with WP and other WP plugins no problem. If there's ever an issue, which is rare, support are very quick to get it fixed asap. It's the one piece of software I know I can give a client and they'll be able to use easily, no matter their technical skill level.

Cons: Could do with integrating directly with some platforms, but there are inexpensive third party plugins that will do that for you.

Overall: WishList Member is the best membership software I have ever used. As a Membership Site Specialist, I've created hundreds of member sites for both myself and my clients over the years. I've used them all...

None of them compare to WishList for a simple piece of software that you can install easily and set up quickly.

I've integrated WishList with everything there is - quickly and easily - and now with their direct integration with Infusionsoft with WishList Member For Infusionsoft (WLMIS), it just gets better.

I can now add people to membership levels based on their actions on the site, or even for clicking on a link in an email.

I can track where they go through the members area, and trigger actions like sending them emails based on what they've done.

This is phenomenal as I can send them emails based on sales pages for products they've looked at, and not purchased - all within the software itself.

And if a customer's card fails for a Subscription Payment..? WLMIS allows the customer to add a new credit card within the site itself. No more fussing about getting them to enter a new credit card through Infusionsoft which ends up confusing the customer.

I can also give bonus access to other memberships I or my clients have - all seamlessly within the one platform. No more unsecure links or manual adds to memberships any more.

WishList have created one of the best membership platforms today. I can't recommend it highly enough. It is by far the easiest membership software to use software on the market today, and it's no wonder it's been #1 for so many years.

Recommendations to other buyers: Buy it. There's no thinking about it. If you want a platform that's going to outlast all the other platforms, this is it.

I am not a technical person...

Feb 28, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: ??? I haven't figured that part out yet.

Cons: Since I had someone else begin setting things up for me, I can't even find where my videos that members are supposed to receive are located, or how to add more.

Overall: It's hard for me to really say how well this works, because I still haven't figured it out. I had someone else begin setting it up for me, but he no longer helps me. I can't even find where the videos are that have been uploaded for people to receive when they purchase. For me, it has not been an easy thing. There is also language that I don't understand when it comes to what I am supposed to be doing or how to use the program.

Picked WishList after a long search ...

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feature rich. Intelligently designed. Rock solid capability. This thing just doesn't break.

Cons: Tech support can be slow -- a slog to start (2 to 3 emails back & forth before anything starts), and slow to obtain resolution (first level people can't solve most problems and engineers are bottlenecked).

Overall: I needed a membreship site / pay wall for my online courses and info products. I knew I wanted both a "best in class" and the best value for the dollar. I also didn't want to make recurring payments, or trust my content on someone else's server.

After a thorough review of all the major membership site plugins for WordPress, WishList Member was the stand out winner. Since I first implemented it, the developers have amazed me with their ongoing feature improvements. It's a rock solid product and team. I keep looking for the "fresh new thing," but haven't found anything that has enticed me to switch -- since 2011.

Recommendations to other buyers: Would love an advanced feature that turns WL "off" on a per page / post basis, to speed up the site.

Integral Part of My Business

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The versatility of it and the way they are looking to continually add features and integrations to keep up with the demand of the every changing online business.

Cons: The complexity of the software can be overwhelming so sometimes it takes a moment to locate a feature. But that can be true of anything that offers so much. Like a swiss army knife do you always pull out the right blade the first time?

Overall: I have been a Wishlist Member customer pretty much since day one and I have to say there is no other software I trust more in protecting my training, digital downloads, and member areas than Wishlist Member. It does everything I need and then some. The support team listens to ideas to continually grow with my business needs and the needs of the online community. As a web guy & business coach myself, this is the only membership software I recommend for my clients, students, and inner circle members. With the versatility of the software I can't imagine, you could find any other product that delivers all that various solutions that Wishlist Member does.

Recommendations to other buyers: I think the software is continually improving and listens to the need of it's customers I can't imagine any other advice at this time.

Useful product, but leaves much to be desired

Feb 22, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that it's a cheap alternative to other online course software.

Cons: It's confusing to use and has very limited design functionality.

Also, the support and customer service is extremely lacking.

Overall: Overall, I'm pleased with the service of Wishlist Member, but I have a few thoughts that I hope will be useful feedback.

1. The support is very slow. I submitted a help ticket a couple of days ago and still haven't even been acknowledged. I'm sure they'll get to it, but if this was an urgent problem is would be very frustrating.

2. It's a fairly confusing product to use. I'm never quite sure if I'm doing anything right when I'm working with the settings. Troubleshooting the product is really difficult too because I'm never sure how to even identify which part of the system is the issue.

3. The product is surprisingly lacking in design functionality. I could even figure out how to customize the button for my sales page. Something as simple as editing the text, size, and color of a button shouldn't be complicated for the user.

4. With all of this being said, I think it's a nice alternative to some of the really expensive software for courses out there, but it seems to be overly simplistic.

Hopefully this is helpful!

-Seth

Recommendations to other buyers: It would great to have a live chat option for support issues.

Vendor Response

by WishList Products on February 22, 2017

Thanks for the review. We checked our ticket system. It looks like you submitted a ticket at the end of a work day and there was a follow up first thing the following morning. The reply may have been caught in your spam/junk mail filter. You can also login to the customer center to check tickets directly. We typically answer all tickets within one working day.

WishList Member is the BEST WordPress Membership Management Plugin

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a very happy customer and user of the WishList Member plugin for over six years, and since the beginning, it has been a foundational core of my website's functionality. The overall quality, ease of use, features & functionality, customer support, and value are nothing less then EXCELLENT! So as a result, I would absolutely recommend WishList Member to anyone looking to run a membership platform on their WordPress site. Thank you WishList Member!

The right tool for the job of running a membership site

Oct 03, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great product, works great.

Cons: Price / Value. Other, similar tools are available for less.

Overall: After lots of research I adopted Wishlist Member a few years ago, and have absolutely no regrets. It's a great tool, and the implementation, though complex, went smoothly when following the comprehensive tutorials available from the vendor. Good, robust tool, updated frequently, with lots of great features.