# Page 2 | WishList Member Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is WishList Member the right Membership Management solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/102568/WishList-Member/reviews

---

WishList Member

4.7 (45)

[View alternatives](https://www.capterra.com/p/102568/WishList-Member/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of WishList Member

## Showing most helpful reviews

Showing 26-45 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Andrew W.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "A well put together membershop platform"

August 12, 2021

5.0

Woeful support. Waiting 3 days for a response is not what you expect from a decent software. Reponses at times quick rather than trying to sort out issue. Would certainly make me reconsider as functionality severly compromised...and no help I have never come across such poor service for a product that I paid good money for.

Pros

Was easy enough to set up and integrate with Thrive Themes and other software I use.

Cons

Content Control difficult to implement and get to work propoerly

Review Source

Response from WishList Products

August 26, 2021

Thanks for taking the time to post and reach out. We wanted to apologize again for the unusual wait time you experienced as that is not typical. We had an issue with the system we use to handle support tickets at that time and it resulted in the delay. We typically reply within 1 business day (often times sooner) so we are sorry for the delay. We connected with you in our support department at the time and believe you are all set. Glad to hear it was easy for you to get set up and use with other software you're using. Thanks again!

VR

Verified Reviewer  
Marketing Entrepreneur  
E-Learning  
Used the software for: 2+ years

### "Great Customer support and great product"

January 6, 2021

5.0

Pros

It's the only product I recommend because it just does what it needs to do. And if you have problems or technical issues, the customer support is next level. So I'm a happy user.

Cons

sometimes hard to implement because of so much possibilities

Review Source

Response from WishList Products

June 7, 2021

Thanks so much for the positive review. It's always great to hear someone say our Support Team is Next Level. I will definitely share that with our team!

Ashlie P.  
Holistic Health Practitioner / Personal Trainer / Essential Oil Expert  
  
Used the software for: 2+ years

### "Great membership software if you are willing to put in the work"

March 13, 2018

4.0

An affordable, customizable membership platform that, once learned is pretty easy to navigate. The ability to customize almost every aspect of the membership site.

Pros

The ability to customize membership platforms to meet unique needs and membership requirements. The ability to integrate with a wide variety of 3rd party software. The support and customer service is amazing.

Cons

The software is a bit user unfriendly and there is a steep learning curve for those who are not technically inclined when implementing the software.

Review Source

Response from WishList Products

March 20, 2018

Thanks for your feedback. We appreciate it. We also wanted to let you know we've been working on a MAJOR revision to the user interface of WishList Member. We anticipate releasing it within the next couple of months. This will make the entire process much easier. :)

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Wishlist Member Review - Why I both like it and hate it."

March 27, 2019

5.0

Overall, if you need a membership Plugin for Wordpress then this is possibly the most sold one, however, if you are not that technical... I would suggest looking for an easier option as it does make you go trough a lot of learning curves just to make it work in your end.

Pros

I like the fact that it is one of the most stable, secure membership site plugins for Wordpress. Used by a ton of members because of its sturdiness.

Cons

It is waaay to technical and that is the number 1 reason I do not use it much.

Review Source

Response from WishList Products

March 27, 2019

Thanks for the feedback. We strive to do our best in making WishList Member as stable and reliable as possible. Stay tuned for our soon to be released major update. We've created a completely new interface with version 3.0. It will be more powerful and easier to use.

MH

Matt H.  
Program Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Above and beyond customer support"

September 26, 2019

5.0

Pros

We use Wishlist to maintain a global membership database on our members-only website. (www.ILAWnetwork.com). We used a website development firm to build the site, but then we decided to administrate the website on our own. We don't have a tech person that knows WordPress on staff and I have only moderate ability to code HTML and I am program staff, not a tech staff member. Wishlist is the engine that drives our entire site. When we have noticed issues, I have contacted their tech team and they get back to me in a matter of minutes and so far have solved all the issues within 48 hours.

Cons

I should also point out that most of those issues are related to the customizations on my site and have not been caused by Wishlist itself.

Review Source

DO

Don O.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Picked WishList after a long search ..."

February 22, 2017

5.0

I needed a membreship site / pay wall for my online courses and info products. I knew I wanted both a "best in class" and the best value for the dollar. I also didn't want to make recurring payments, or trust my content on someone else's server. After a thorough review of all the major membership site plugins for WordPress, WishList Member was the stand out winner. Since I first implemented it, the developers have amazed me with their ongoing feature improvements. It's a rock solid product and team. I keep looking for the "fresh new thing," but haven't found anything that has enticed me to switch -- since 2011.

Pros

Feature rich. Intelligently designed. Rock solid capability. This thing just doesn't break.

Cons

Tech support can be slow -- a slog to start (2 to 3 emails back & forth before anything starts), and slow to obtain resolution (first level people can't solve most problems and engineers are bottlenecked).

Review Source

Matthew D.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Two levels to this membership plugin"

December 1, 2018

4.0

It's been a bit of a trial period with a few large, awkward scenarios when we found from customer feedback that nobody was able to access chunks of content. 90% success rate with this product. Unsure of ROI.

Pros

It has, for the most part, worked with for customers.

Cons

There are outstanding roadblocks in fully utilizing this product that we cannot get past. Customers who already have an account are unable to upgrade to a new "Level" access after a secondary purchase. (This is what their "pay-per-post" options and HTML coding on pages can distinguish between levels but not to the nuanced point of making certain page elements appear or disappear based on level or pay-per-post).

Review Source

ME

Matthew E.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wishlist Member Rocks!!!"

August 7, 2020

5.0

Pros

Ease of use, great training videos, easy setup, etc.

Cons

At this point, since the huge 3.0 update, there is nothing I dislike.

Alternatives considered

[MemberMouse](https://www.capterra.com/p/133853/MemberMouse/)

Reason for choosing WishList Member

Ease of use and features

Review Source

Response from WishList Products

August 18, 2020

Thank you so much for your positive review. We certainly appreciate it. It makes us feel really good when someone sees the major change when we jumped to the overhaul with version 3.0. Thanks Matthew.

Glenn Wallace, R.  
Online Local Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Best membership software for Wordpress"

February 5, 2019

5.0

Use it for my own sites as well as recommend and set it up for client sites.

Pros

This software is easy to setup and manage. Provides a 'Get Started' onboarding sequence that easily allows anyone to get their site set up quickly.

Cons

Nothing at this time. Have been using it for years and never a problem.

Review Source

Response from WishList Products

February 7, 2019

Hey Glenn, Thanks so much for your feedback. We really appreciate it and it means a lot to us. We're always working to improve we'll be sharing our major update to WishList Member VERY soon. Thanks again!

VR

Verified Reviewer  
Socio Director - Professional Certified Coach (PCC)  
E-Learning  
Used the software for: 2+ years

### "Great plugin for your membership sites!"

November 13, 2018

5.0

Great Wordpress plugin for membership sites!

Pros

WishList is simple to use. It is a great Wordpress plugin to create membership sites for your courses, and membership based products and servicies. I recommend it. It is great value for the price.

Cons

It is a little more difficult to setup than other services out there, which came "ready to used" and are web based already giving you the opportunity to host your videos, create membership sites, courses, etc. But, for the price, I think WishList gives a lot of value.

Review Source

Response from WishList Products

November 15, 2018

We appreciate your great review and feedback. We've been working on rebuilding the entire user experience when working with WishList Member. The new interface will make it much easier for people to get started building a membership site.

FD

Frank D.  
CEO/WebGuy  
Internet  
Used the software for: 2+ years

### "Integral Part of My Business"

February 22, 2017

5.0

I have been a Wishlist Member customer pretty much since day one and I have to say there is no other software I trust more in protecting my training, digital downloads, and member areas than Wishlist Member. It does everything I need and then some. The support team listens to ideas to continually grow with my business needs and the needs of the online community. As a web guy & business coach myself, this is the only membership software I recommend for my clients, students, and inner circle members. With the versatility of the software I can't imagine, you could find any other product that delivers all that various solutions that Wishlist Member does.

Pros

The versatility of it and the way they are looking to continually add features and integrations to keep up with the demand of the every changing online business.

Cons

The complexity of the software can be overwhelming so sometimes it takes a moment to locate a feature. But that can be true of anything that offers so much. Like a swiss army knife do you always pull out the right blade the first time?

Review Source

Darryl D.  
Book Author  
Publishing  
Used the software for: 2+ years

### "Good and keeps getting better"

April 7, 2020

5.0

I've been using it for a few years now, and it gives us exactly what we need.

Pros

It's a powerful and relatively simple membership plugin for Wordpress sites. It gives us exactly what we need.

Cons

Nothing missing. They keep improving the platform.

Review Source

Response from WishList Products

April 13, 2020

Thanks for your review and the kind words about WishList Member. Glad to hear it's working well for you. :)

Leonardo W.  
Founder  
Information Services  
Used the software for: Less than 6 months

### "Jump in the e-learning bandwagon! WishList makes it so easy!"

January 30, 2020

5.0

Pros

We needed a platform to train our customers and keep the information organized. We and a huge part of the web use Wordpress, and WishList is the perfect system to use with it. It's very easy to set up and robust. If you need to train customers or employers or even sell courses, you need WL. They integrate with multiple payment gateways and just make things very easy.

Cons

Can't complain about anything, very happy with the app.

Review Source

Response from WishList Products

January 31, 2020

Hi Leonardo, Thanks so much for the positive review. We really appreciate your feedback and you taking the time to share your thoughts. :) Tracy

VR

Verified Reviewer  
President/CEO  
  
Used the software for: 2+ years

### "Wishlist member was a nice solution for our membership site"

May 8, 2018

5.0

Pros

Overall, WLM got the job done and was worth the initial time and investment to set everything up. This is probably one of the top three solutions out there for WP membership sites.

Cons

The software was great, but some customization options were outside of advanced WP user's experience. Had to hire a coder and designer to customize the site and members area to our liking. Not a huge complaint, but if more 'non-coding' features and customization options were available, that would be great.

Review Source

Response from WishList Products

May 12, 2018

We're always looking to improve so we appreciate your feedback. Thanks so much.

TT

Tim T.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Turn you Wordpress site into a membership "

June 29, 2022

5.0

Really happy with it. I bought on a lifetime deal do really happy

Pros

You can take an existing Wordpress site and Make money from it really easily

Cons

You need a bit of tech know how to get it set up

Switched from

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Price and customisation features

Review Source

DG

Danielle G.  
Coach  
E-Learning  
Used the software for: 6-12 months

### "The best membership plugin"

June 4, 2021

5.0

WishList Member saved me so many hours of tech support. My members love it also.

Pros

I really liked that I managed to set up 3 memberships easily in a short amount of time and that it integrates well with my cart.

Cons

I really don't know what to write. I am so satisfied with Wishlist member. Maybe if the dashboard was translated, it would be a plus.

Review Source

Response from WishList Products

June 7, 2021

Hi Danielle, Thanks so much for taking the time to leave us a positive review. We really appreciate it. It's great to hear that the members of your site love WishList Member as well. :)

BF

Britthany F.  
Cashier  
Retail  
Used the software for: 6-12 months

### "Wish list"

May 24, 2019

3.0

Pros

I liked how easy it was to use for anyone. My sixty year old mother can use it without my help!

Cons

How long it actually takes. Time is of virtue

Review Source

Response from WishList Products

May 29, 2019

Thanks for the feedback. We're sorry to see such a low rating on our support. We could not find any information from you in our customer records or in our Support Ticket system. Hopefully you haven't mistaken us with another company. Believe it or not we get a lot of people thinking we are the company Wish that have problems with shipping. Hopefully your review was for our Membership Software called WishList Member. Thanks.

JC

Jody C.  
Coaching  
Design  
Used the software for: Less than 6 months

### "Customer Support is outstanding"

March 16, 2023

5.0

So far so good!

Pros

Haven't actually used the Software to the full extent yet but the customer support has been OUTSTANDING!!!

Cons

Nothing as of yet. Just started using it

Review Source

WK

Wendy K.  
President/Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I am not a technical person..."

February 28, 2017

3.0

It's hard for me to really say how well this works, because I still haven't figured it out. I had someone else begin setting it up for me, but he no longer helps me. I can't even find where the videos are that have been uploaded for people to receive when they purchase. For me, it has not been an easy thing. There is also language that I don't understand when it comes to what I am supposed to be doing or how to use the program.

Pros

??? I haven't figured that part out yet.

Cons

Since I had someone else begin setting things up for me, I can't even find where my videos that members are supposed to receive are located, or how to add more.

Review Source

SD

Steven D.  
  
  
Used the software for:

### "WishList Member is the BEST WordPress Membership Management Plugin"

February 1, 2017

5.0

I have been a very happy customer and user of the WishList Member plugin for over six years, and since the beginning, it has been a foundational core of my website's functionality. The overall quality, ease of use, features & functionality, customer support, and value are nothing less then EXCELLENT! So as a result, I would absolutely recommend WishList Member to anyone looking to run a membership platform on their WordPress site. Thank you WishList Member!

Review Source

Similar Products

Featured

## Related categories

[Membership Management](https://www.capterra.com/membership-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.