# FASTER Web Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FASTER Web Software - reviews, pricing plans, popular comparisons to other Fleet Maintenance products and more.

Source: https://www.capterra.com/p/102613/FASTER/alternatives

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# 

 FASTER Web Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FASTER Web

## What is FASTER Web?

Serving the fleet industry since 1982, FASTER is the Best-of-Breed Fleet Management System. FASTER Web, a COTS (commercial-off-the-shelf) enterprise system provides cradle-to-grave asset management and a wide range of the most requested add-ons to include telematics data utilization, asset sharing, fuel imports and many more. As the most widely used FMIS in North America for government entities, FASTER is used by over 380 public and private fleets with hundreds of thousands managed assets.

## What is FASTER Web used for?

[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FASTER Web

4.6 (54)

VS.

[3.7 (37)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (54)

Ease Of Use

3.4 (938)

Value For Money

4.5 (44)

Value For Money

3.7 (874)

Customer Service

4.7 (46)

Customer Service

3.7 (885)

## FASTER Web alternatives

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Work Order Management

4.5 (31)

67.74% of 31 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Vehicle Information

4.8 (21)

85.71% of 21 reviewers that rated this feature as important or highly important

Allows fleets and service businesses to track information about their vehicles.

Inspection Management

4.2 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Repair Tracking

4.5 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Allows service businesses to track ongoing repairs

Service History

4.6 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Inventory Management

4.3 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

FASTER Web 65 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Plan when and how to dispose of outdated or decommissioned assets

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Observe and track the demand, usage, progress or quality of a system, product, or user

Internally shared group of vehicles ready to be dispatched as/when needed

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Allows fleets and service businesses to track the condition of tires on their vehicles

Organize and track the physical movement of goods from one location to another

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Track and monitor how vehicles are used

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (54)

4.4

Based on 54 reviews

## Pricing

Value for money

4.5 (44)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (44)

4.5

Based on 44 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (46)

4.7

Based on 46 reviews

## User reviews

Overall rating

4.6

Based on 54 reviews

Filter by rating

5(34)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CT

Chris T.

Fleet Manager

Automotive

### "FasterWeb"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 25, 2022

Pros

Helps day to day Fleet Management from the shop floor.

Cons

The size of our fleet and the amount of data we have makes the dashboards unusable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mike H.

Parts and Administration Supervisor

Government Administration

### "Faster Web review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 24, 2022

Pros

Intuitive work flow, good customer support.

Cons

Tech parts requests do not include picture attachment option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Marcus S.

Technology Systems Specialist

Government Administration

### "Been Around Since BOS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 24, 2022

Very good product that works well for our needs.

Pros

I like the browser based interface that doesn’t require client software.

Cons

The shear number of clicks needed to complete many tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Steve N.

Supervisor

Automotive

### "Works ok"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 24, 2022

Pros

Don’t have to repeatedly log In throughout the day.

Cons

Too many steps required to perform tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lynn W.

Management Analyst II

Government Administration

### "FASTER Web review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 24, 2022

Pros

The ability to create custom reports available to any of our users.

Cons

A pop up in Win flagged parts orders when that part was on already order. Web does not have this functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrew F.

Analyst

Government Administration

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 24, 2022

Pros

There are a lot of fields that can be filled out.

Cons

There are many items in the database that are inconsistent or contain poor coding.

Alternatives considered

[AssetWorks](https://www.capterra.com/p/83309/AMS-Asset-Management/)

Reasons for choosing FASTER Web

Customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nicole P.

Fleet coordinator

Government Administration

### "FASTER rocks !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2022

Love it!

Pros

It is everything we needed to run our fleet operation more efficiently.

Cons

So far I have not found anything I dislike other than trying to learn it as I go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Chadd G.

Team leader

Utilities

### "Faster when review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2022

Learning

Pros

Ease of use and customer transparency and ability to connect with IT people for ease of use

Cons

Building repair lines to correct times for billing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LY

Larry Y.

Fleet Superintendent

Government Administration

### "Thank you for letting me love my job again!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 24, 2022

Awesome so far

Pros

Transparency in the reporting and ease of use

Cons

I wish help could be faster. Called to reset a password and it took 2 weeks.

Reasons for choosing FASTER Web

Financial aspect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Calvin W.

Fleet Supervisor

Government Administration

### "Faster web review 2022"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2022

Very good

Pros

Reporting and data information is excellent. Ease of technician usability.

Cons

Very much an accounting based program. Make that aspect easier to use and understand. Returning items to stock or vendor from inventory.

Reasons for choosing FASTER Web

Have had Faster for 20+ years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/102613/FASTER/reviews/)

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