--- title: "FASTER Web Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FASTER Web Software - reviews, pricing plans, popular comparisons to other Fleet Maintenance products and more." source_url: "https://www.capterra.com/p/102613/FASTER/" page_type: "product" language: "en" --- # FASTER Web Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FASTER Web ## What is FASTER Web? Serving the fleet industry since 1982, FASTER is the Best-of-Breed Fleet Management System. FASTER Web, a COTS (commercial-off-the-shelf) enterprise system provides cradle-to-grave asset management and a wide range of the most requested add-ons to include telematics data utilization, asset sharing, fuel imports and many more. As the most widely used FMIS in North America for government entities, FASTER is used by over 380 public and private fleets with hundreds of thousands managed assets. ## What is FASTER Web used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FASTER Web?[Manage this product listing](https://www.g2.com/products/faster/claim_requests/new?auto=true) Rating Breakdown 4.6 +− Features4.4 Value for Money4.5 Ease of Use4.4 Customer Service4.7 Rating Breakdown 4.6 Features4.4 Value for Money4.5 Ease of Use4.4 Customer Service4.7 ## FASTER Web Reviewers Verdict Updated September 2026 AI summary - FASTER Web best suits fleet managers and teams overseeing vehicle maintenance, asset tracking, and cost control in enterprise or government settings. - Its main advantage is reliable vehicle tracking paired with accessible web-based management for maintenance, billing, and work orders. - It helps teams handle daily fleet operations by organizing records, supporting service scheduling, and simplifying asset oversight. - Some key downsides are a steeper learning curve, multi-step workflows, and limited customization in reporting and search functions. - It fits organizations needing centralized fleet oversight, but buyers may want to weigh usability trade-offs and reporting flexibility for complex needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FASTER Web 4.6 (54) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (54) Ease Of Use 4.4 (1,034) Value For Money 4.5 (44) Value For Money 4.2 (969) Customer Service 4.7 (46) Customer Service 4.4 (979) ## FASTER Web alternatives Highest Rated [4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,034)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [3.2 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 53% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72551/Fleetmatics-Work/) ## FAQs about FASTER Web Overview ### Which roles and teams benefit most from FASTER Web? FASTER Web is most used by fleet managers, supervisors, and directors who oversee vehicle lifecycles, maintenance scheduling, and cost control. Fleet administrators, clerks, and analysts rely on it for recordkeeping, reporting, and data accuracy, while parts and maintenance teams use it to manage inventory, repairs, work orders, and equipment service operations. Answer based on 54 reviews Overview ### What company size and industries is FASTER Web built for? FASTER Web is built primarily for enterprise fleets in government administration, with 43% of reviewers from enterprises and 56% from government organizations. It also serves small businesses at 35% and midsize companies at 22%, with additional use in automotive at 22% and utilities at 6% for fleet, asset, maintenance, labor, inventory, fuel, and accounting management. Answer based on 54 reviews Features and Usability ### What are the key features of FASTER Web? FASTER Web includes core fleet management features like vehicle tracking, asset lifecycle management, and work order management, plus maintenance scheduling for preventive maintenance and repairs. Differentiating capabilities include customizable reporting with export options, detailed service and cost history, parts and fuel tracking, and a self-service portal for vehicle record access. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does FASTER Web integrate with? FASTER Web integrates with 3 third-party platforms: FuelForce for fuel management, Geotab for vehicle data capture, and Oracle Database for parts order export and file processing. These integrations connect core fleet, security, and back-office data across the system. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on FASTER Web? FASTER Web offers in-person training, live online sessions, documentation, and videos, but onboarding is usually moderate rather than quick. Teams moving from FASTER WIN tend to adapt faster, while first-time and nontechnical users often need more time to learn the many options, layered workflows, and specific search requirements. Answer based on 13 reviews Getting Started and Support ### What customer support options does FASTER Web offer, and how do users rate the experience? FASTER Web offers email/help desk, a knowledge base, phone support, and 24/7 live representative support. Users generally describe support as responsive, helpful, and diligent, especially for technical questions. Some report a less consistent experience, including slower help for account issues such as password resets and occasional frustration with follow-up speed. Answer based on 22 reviews Features and Usability ### How well does FASTER Web handle vehicle tracking? FASTER Web gives fleet teams clear vehicle and asset tracking across mileage, maintenance, fuel, parts, and lifecycle costs. Public sector shops, multi-location garages, and maintenance staff value the detailed history and reporting, though some users note that certain tasks take extra clicks and accounting-focused workflows can feel less intuitive. Answer based on 15 reviews Features and Usability ### How good is FASTER Web for vehicle history and records? FASTER Web stores detailed vehicle and equipment history, making repair records, lifecycle costs, and parts history easy to review. Fleet managers and service departments like the depth of information and search access, but many users find data entry slow, navigation screen-heavy, and some attachments, filters, or custom fields harder to manage. Answer based on 15 reviews Features and Usability ### How well does FASTER Web handle report generation? FASTER Web delivers useful fleet reporting with quick access to operational data, exports, and business performance details. Fleet managers, finance teams, and shop supervisors often like the available reports and customization options, but some users find report setup confusing, want more control over report fields, or question occasional accuracy. Answer based on 14 reviews ## Features AI summary Based on 886 Fleet Maintenance reviews Capterra data shows that buyers of fleet maintenance software rank the following features as their top priorities: - **Vehicle Information** (**44%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**56%**) - **Inspection Management** (**48%**) FASTER Web supports all three of the features reviewers value most: **Vehicle Information**, **Preventive Maintenance**, and **Inspection Management**. Together, these capabilities give teams a clear view of fleet assets, help them stay ahead of service schedules, and make it easier to document vehicle condition and compliance, helping businesses reduce downtime and manage maintenance work more efficiently. Vehicle Information 4.8 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. Preventive Maintenance 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Inspection Management 4.2 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Work Order Management 4.5 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Maintenance Scheduling 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Repair Tracking 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs FASTER Web 65 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Plan when and how to dispose of outdated or decommissioned assets Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Observe and track the demand, usage, progress or quality of a system, product, or user Internally shared group of vehicles ready to be dispatched as/when needed Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Create, send, and track purchase orders and their statuses Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track the condition of tires on their vehicles Organize and track the physical movement of goods from one location to another Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Track and monitor how vehicles are used Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.5 (44) ### Starting price Free trial not available Value for money 4.5 (44) 4.5 Based on 44 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (46) 4.7 Based on 46 reviews ## User reviews Overall rating 4.6 Based on 54 reviews Filter by rating 5(34) 4(17) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CT Chris T. Fleet Manager Automotive ### "FasterWeb" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2022 Pros Helps day to day Fleet Management from the shop floor. Cons The size of our fleet and the amount of data we have makes the dashboards unusable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mike H. Parts and Administration Supervisor Government Administration ### "Faster Web review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 24, 2022 Pros Intuitive work flow, good customer support. Cons Tech parts requests do not include picture attachment option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marcus S. Technology Systems Specialist Government Administration ### "Been Around Since BOS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2022 Very good product that works well for our needs. Pros I like the browser based interface that doesn’t require client software. Cons The shear number of clicks needed to complete many tasks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Steve N. Supervisor Automotive ### "Works ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 24, 2022 Pros Don’t have to repeatedly log In throughout the day. Cons Too many steps required to perform tasks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LW Lynn W. Management Analyst II Government Administration ### "FASTER Web review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2022 Pros The ability to create custom reports available to any of our users. Cons A pop up in Win flagged parts orders when that part was on already order. Web does not have this functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Andrew F. Analyst Government Administration ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 24, 2022 Pros There are a lot of fields that can be filled out. Cons There are many items in the database that are inconsistent or contain poor coding. Alternatives considered [AssetWorks](https://www.capterra.com/p/83309/AMS-Asset-Management/) Reasons for choosing FASTER Web Customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Nicole P. Fleet coordinator Government Administration ### "FASTER rocks !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2022 Love it! Pros It is everything we needed to run our fleet operation more efficiently. Cons So far I have not found anything I dislike other than trying to learn it as I go. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Chadd G. Team leader Utilities ### "Faster when review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Learning Pros Ease of use and customer transparency and ability to connect with IT people for ease of use Cons Building repair lines to correct times for billing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LY Larry Y. Fleet Superintendent Government Administration ### "Thank you for letting me love my job again!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2022 Awesome so far Pros Transparency in the reporting and ease of use Cons I wish help could be faster. Called to reset a password and it took 2 weeks. Reasons for choosing FASTER Web Financial aspect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Calvin W. Fleet Supervisor Government Administration ### "Faster web review 2022" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Very good Pros Reporting and data information is excellent. Ease of technician usability. Cons Very much an accounting based program. Make that aspect easier to use and understand. Returning items to stock or vendor from inventory. Reasons for choosing FASTER Web Have had Faster for 20+ years. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/102613/FASTER/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.