--- title: "FASTER Web Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FASTER Web Software - reviews, pricing plans, popular comparisons to other Fleet Maintenance products and more." source_url: "https://www.capterra.com/p/102613/FASTER/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FASTER Web Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FASTER Web ## What is FASTER Web? Serving the fleet industry since 1982, FASTER is the Best-of-Breed Fleet Management System. FASTER Web, a COTS (commercial-off-the-shelf) enterprise system provides cradle-to-grave asset management and a wide range of the most requested add-ons to include telematics data utilization, asset sharing, fuel imports and many more. As the most widely used FMIS in North America for government entities, FASTER is used by over 380 public and private fleets with hundreds of thousands managed assets. ## What is FASTER Web used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FASTER Web?[Manage this product listing](https://www.g2.com/products/faster/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FASTER Web 4.6 (54) VS. [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (54) Ease Of Use 3.4 (1,045) Value For Money 4.5 (44) Value For Money 3.8 (980) Customer Service 4.7 (46) Customer Service 3.8 (990) ## FASTER Web alternatives [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about FASTER Web Overview ### Which roles and teams benefit most from FASTER Web? FASTER Web is most used by fleet managers and fleet supervisors who oversee vehicle availability, maintenance schedules, and operating costs. Shop supervisors, foremen, and mechanics use it to manage repair work and labor. Parts and inventory teams track materials, while operations leaders and IT staff support reporting, administration, and system access. Answer based on 54 reviews Overview ### What company size and industries is FASTER Web built for? FASTER Web is built for enterprise government fleets, where 43% of reviewers are enterprises and 56% work in Government Administration. It also supports small businesses (35%) and midsize organizations (22%), with use across Automotive (22%) and Utilities (6%) for asset, fleet, maintenance, labor, inventory, fuel, accounting, and business analysis management. Answer based on 54 reviews Features and Usability ### What are the key features of FASTER Web? FASTER Web includes core fleet management features such as vehicle tracking, asset lifecycle management, maintenance scheduling, and audit trails. Reviewers frequently discuss work order management, repair and service history, parts and fuel tracking, and customizable reporting with data export for analyzing fleet costs, utilization, and technician activity. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on FASTER Web? FASTER Web offers in-person and live online training, plus documentation and videos. Reviewers indicate that teams switching from FASTER Win can transition relatively easily, while first-time users may need more time to learn the system’s many options. Administrators and users handling layered functions may require additional guidance. Answer based on 13 reviews Getting Started and Support ### What customer support options does FASTER Web offer, and how do users rate the experience? FASTER Web provides email/help desk, a knowledge base, phone support, and 24/7 live representatives. Users generally describe support staff as responsive, helpful, diligent, and customer-oriented, with positive experiences for new users. However, one reviewer reported a two-week delay for a password reset, indicating occasional response-time frustrations. Answer based on 22 reviews Features and Usability ### How well does FASTER Web track vehicles and fleet assets? FASTER Web tracks vehicle and equipment activity, costs, mileage, fuel, maintenance, parts, and work orders in one fleet management system. Fleet teams can review lifecycle records, scheduled service, shop activity, and replacement planning. Users also value support for different asset types and parent-child equipment relationships. Answer based on 15 reviews Features and Usability ### How easy is it to find vehicle history in FASTER Web? FASTER Web stores detailed vehicle, equipment, repair, service, and parts history for fleet records. Teams can retrieve lifecycle costs and customer-facing service information, but finding or entering data may require moving through several screens. Some users also want more affordable customization, filters, and photo attachments for equipment records. Answer based on 15 reviews Features and Usability ### Can FASTER Web create useful fleet management reports? FASTER Web creates fleet reports for operational, financial, maintenance, and technician performance data. Fleet managers can export report data to Excel or Word and share custom reports with users. Some teams find report selection difficult, want more layout options, or need to verify certain report results before using them. Answer based on 14 reviews Features and Usability ### Is FASTER Web easy for fleet teams to use? FASTER Web is generally easy to learn for daily fleet tasks, especially work orders, department navigation, and reporting. Fleet teams often find it practical for training new staff. However, its many modules can take time to master, while inventory and accounting-related processes may feel clunky or less intuitive. Answer based on 12 reviews ## Features AI summary Based on 886 Fleet Maintenance reviews Capterra data shows that buyers of fleet maintenance software rank the following features as their top priorities: - **Vehicle Information** (**44%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**56%**) - **Inspection Management** (**48%**) FASTER Web supports all three of the features reviewers value most: **Vehicle Information**, **Preventive Maintenance**, and **Inspection Management**. Together, these capabilities give teams a clear view of fleet assets, help them stay ahead of service schedules, and make it easier to document vehicle condition and compliance, helping businesses reduce downtime and manage maintenance work more efficiently. Vehicle Information 4.8 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. Preventive Maintenance 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Inspection Management 4.2 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Work Order Management 4.5 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Maintenance Scheduling 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Repair Tracking 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs FASTER Web 65 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Management: Track and monitor how vehicles are used - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.5 (44) ### Starting price Free trial not available Value for money 4.5 (44) 4.5 Based on 44 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (46) 4.7 Based on 46 reviews ## User reviews Overall rating 4.6 Based on 54 reviews Filter by rating 5(34) 4(17) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CT Chris T. Fleet Manager Automotive ### "FasterWeb" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2022 Pros Helps day to day Fleet Management from the shop floor. Cons The size of our fleet and the amount of data we have makes the dashboards unusable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mike H. Parts and Administration Supervisor Government Administration ### "Faster Web review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 24, 2022 Pros Intuitive work flow, good customer support. Cons Tech parts requests do not include picture attachment option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marcus S. Technology Systems Specialist Government Administration ### "Been Around Since BOS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2022 Very good product that works well for our needs. Pros I like the browser based interface that doesn’t require client software. Cons The shear number of clicks needed to complete many tasks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Steve N. Supervisor Automotive ### "Works ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 24, 2022 Pros Don’t have to repeatedly log In throughout the day. Cons Too many steps required to perform tasks. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LW Lynn W. Management Analyst II Government Administration ### "FASTER Web review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2022 Pros The ability to create custom reports available to any of our users. Cons A pop up in Win flagged parts orders when that part was on already order. Web does not have this functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Andrew F. Analyst Government Administration ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 24, 2022 Pros There are a lot of fields that can be filled out. Cons There are many items in the database that are inconsistent or contain poor coding. Alternatives considered [AssetWorks](https://www.capterra.com/p/83309/AMS-Asset-Management/) Reasons for choosing FASTER Web Customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Nicole P. Fleet coordinator Government Administration ### "FASTER rocks !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2022 Love it! Pros It is everything we needed to run our fleet operation more efficiently. Cons So far I have not found anything I dislike other than trying to learn it as I go. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Chadd G. Team leader Utilities ### "Faster when review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Learning Pros Ease of use and customer transparency and ability to connect with IT people for ease of use Cons Building repair lines to correct times for billing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LY Larry Y. Fleet Superintendent Government Administration ### "Thank you for letting me love my job again!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 24, 2022 Awesome so far Pros Transparency in the reporting and ease of use Cons I wish help could be faster. Called to reset a password and it took 2 weeks. Reasons for choosing FASTER Web Financial aspect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Calvin W. Fleet Supervisor Government Administration ### "Faster web review 2022" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Very good Pros Reporting and data information is excellent. Ease of technician usability. Cons Very much an accounting based program. Make that aspect easier to use and understand. Returning items to stock or vendor from inventory. Reasons for choosing FASTER Web Have had Faster for 20+ years. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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