# Page 4 | PIMSY Mental Health EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is PIMSY Mental Health EHR the right Mental Health solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102651/PIMSY-Mental-Health-EHR/reviews --- PIMSY Mental Health EHR 4.3 (100) [View alternatives](https://www.capterra.com/p/102651/PIMSY-Mental-Health-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 4 - Reviews of PIMSY Mental Health EHR ## Showing most helpful reviews Showing 76-100 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Audrey C. Director of Accrediation and CQI Used the software for: ### "Mountain Youth Resources" January 20, 2010 4.0 Like the system and it's flexibility. Pros Find this system to be flexible and well suited for our service needs. Support has been super. System modifications to meet are needs has been prompt. System functions, filters, reports and data retrieval are super. Conversion from one older less useful system to PIMSY went well and data was converted and downloaded with little difficulty. Cons Learning curve from one system to PIMSY was longer than expected. Review Source MM Max M. Owner Medical Practice Used the software for: 1-2 years ### "PIMSY Review" April 18, 2016 4.5 Pros It was specifically designed for behavioral health; great support. Cons It is not 100% able to be customized to our practice needs. Review Source LW Laura W. Medical Records Assistant Used the software for: ### "PIMSY as an EMR System" August 17, 2010 4.0 Would only recommend that PIMSy continue to become a better EMR system that meets the needs of the providers using it! Which Ian most definitely tries to do! Pros Ian is quick to respond and help when issues arise. PIMSY operates similar to excel and is easy to navigate. PIMSY is logically set-up! Love profiles and being able to limit access and control what each member can and can not do. Cons With Ian's quick response time cons are worked out in no time and addressed. Review Source NH Nathan H. Business Administrator Used the software for: ### "What a great all in one program!" January 20, 2011 5.0 I highly reccomend this product. Since being in this industry we have used 4 different programs. For the price this far excedes anything that we have used. The staff are awesome at answering your questions and walking you through any difficulties! There are so many features that we don't even use and they keep adding more! Pros Electronic Notes Calendar attached to clients Electronic Billing 837 Electronic RA's 835 Easy to read Client Statements Price Cons None that haven't been worked out perfectly! Review Source RO Rilwan O. Director Used the software for: ### "Easy, affordable and great customer support team!" April 28, 2015 5.0 We had billing agent who used to do our billing and had separate system for our documentation. Our billing staff used to spend hours of billing and PIMSY made it easy for both our billing staff, case managers, and counselors. We do both our billing and documentation in PIMSY which made our work easier. PIMSY is not a complicated software, once you set up and do the training, you will be good to go. Customer support team are great, they will work with you anytime, evenings, and even weekends. Review Source GC Gus C. Clinical Director Used the software for: Less than 6 months ### "New PIMSY User " January 12, 2017 5.0 Before PIMSY I purchased an expensive competitor EHR that did not meet my needs and was overly complicated for my staff. PIMSY solved this in a matter of weeks I was up and billing using PIMSY Pros Ease of use and billing features. Cons None. Review Source SS Shelly S. Administrator Mental Health Care Used the software for: 6-12 months ### "Not a great EMR" June 1, 2016 2.0 Pros That it is specific to behavioral health services. Cons Not user friendly or easy to navigate. Does not have an effective way to track referrals. Unable to utilize electronic signatures via client portal. Billing is a disaster. Review Source tH tana H. CEO Medical Practice Used the software for: 1-2 years ### "Pimsy Rocks!" May 7, 2017 5.0 Customer rep is amazing--she is always available to us--it feels like she is part of our team! Pros Ease of use--tons of functions--and the best ever customer support! And the team taught US how to build our system so we have knowledge about how it works and this reduces time when an issue does arise Review Source DC Denise C. Director of Quality Assurance Used the software for: ### "Pimsy: A Good Choice" October 14, 2013 4.0 My role in using Pimsy has been in assisting with customization for our company's use of the system and in teaching employees how to use the system. In the future I will use the system 's quality assurance reporting capacity on a daily basis. So far I feel that this system: \* allows for significant customization \* is easy to navigate \* offers outstanding customer service that is friendly and accommodating \* produces a thorough and professional record Review Source SR Shawon R. Executive Program Director Used the software for: ### "Child Service Plans" January 21, 2011 5.0 I would definitely recommend Pimsy to other treatment facilities. Pros User Friendly Friendly and helpful Staff Staff quickly responds Staff makes changes for customer quickly and explains so the customer can understand and walks the customer through the process until they understand Cons The program is geared more towards adults, the program is not created for social services of children. Review Source ML Marcia L. Executive Director Used the software for: ### "PIMSY Review" August 19, 2010 4.0 Feel it is a very good system. Wish I more time to work with it. I'm not as proficient as I would like to be. Pros User friendly - provider is always willing to look at user needs and work on developing systems to meet those if not present. Very helpful with questions. Cons Only one I can think of is that I don't have enough available time to fully use the system and get more proficient in it's use. Review Source TE Tracey E. HR Coordinator Used the software for: ### "PIMSY review" August 17, 2010 4.0 Definitely recommend PIMSY! Pros PIMSY has been a tremendous asset to our agency. Ian has been accommodating and responsive to our needs. PIMSY has made everything about our jobs easier! Cons I would like to see more tracking abilities on the user side....i.e. supervision plans and documentation, clocking in/out (timesheets), and a way to 'authorize' and track paid time off. Review Source CL Cheyenne L. Used the software for: ### "Review of PIMSY" October 15, 2013 3.0 Pros-It is nice to no longer have to print multiple documents and the system allows for more efficent means of accessing clients records. The system seems fairly easy to use with the support of our training manual. Cons-Difficult to get use to having multiple tabs to complete a document, such as the comprehensive assessment, treatment plan. The process of completing these documents take longer to complete than they did with the old system. Review Source AZ Allison Z. Q- Case Manager Used the software for: ### "Review of Pimsy" August 17, 2010 3.0 Great medical records system. Pros Easy to use. Meets my needs. Cons Sometimes runs slow. Review Source Response from Smoky Mountain Information Systems August 19, 2010 The slowness is really due to poor band width and internet speeds. We would get on web meetings with them to diagnosis the issue and found their internet was often running at speeds that hovered just above dial-up so it is completely understandable why they feel it is slow at times. They are looking into changing internet providers. BM Barbara M. Billing Used the software for: ### "PIMSY evaluation after 1 year of use" August 25, 2010 5.0 PIMSY offers the features we need for electronic medical records. The application owner has been very receptive and flexible about suggestions for improvements. Pros PIMSY has been a useful business tool! It is easy to use, offers useful tracking features, and provides flexible reporting and data analysis capabilities. Cons I don't have any concerns about PIMSY function. Review Source DM Donald M. Office Coordinator Used the software for: ### "Exceptional Quality // Amazing Support & Service" November 3, 2015 5.0 The team at PIMSY has been amazing during the entire process. Our implementation and sales team has gone above and beyond to make sure that our needs have been met. The functionality of PIMSY is far above the competition, our agency as looked at multiple EHR's but PIMSY is by far the leader in Mental Health EHR. If you are looking for an EHR for your Mental Health Center, I would highly recommend PIMSY! Review Source CH Catherine H. therapist/supervisor Used the software for: ### "Catherine" August 17, 2010 5.0 I would highly recommend this product. The support staff are there when needed. Pros This is one of the most user friendly medical records I have used. It makes keeping records quick, efficient and less daunting. Cons There is always a lot of change but really that means improvement of the system overall. Review Source LH Linda H. Director of Administration Used the software for: ### "MYR review of PIMSY" August 19, 2010 5.0 Yes i would recommend PIMSY to other agencies looking for this kind of database. Pros I use PIMSY on a limited basis as an administrator and find it works well for the information I need to gather. It has been a very valuable tool for our agency as a whole. Cons I really don't have any cons or complaints Review Source MH Morgan H. Medical Records Auditor Used the software for: ### "Pimsy is wonderful!" August 4, 2010 4.0 You have to have this program if you want to maintain paperless records. Pros Local company, great tech support, ability to create and make changes to suite our company needs, having the entire record at your fingertips, easy to install, very user friendly Cons Authorizations could be a little stronger Review Source JF Jennifer F. H. S. Day Treatment Manager Used the software for: ### "Pimsy is Fantastic!" August 20, 2010 5.0 I would recommend Pimsy to anyone wanting a user friendly and fun medical records system Pros Pimsy is easy to use, has great graphics and doesnt have very many glitches. Cons I can't think of any cons, compared to the other medical records system I had to use previously, Pimsy rocks! Review Source AB Andrea B. Office Manager Used the software for: ### "PIMSY excellent Program" January 20, 2011 5.0 Excellent would recommend to any business Pros Judy(Customer Support) Videos Cons PiMSY is a excellent program I really dont have any Cons. Maybe the only thing a easier downloading procedure then copy and pasting Security Key and Web URL Review Source KB Kathleen B. QP Used the software for: ### "Pimsy and it's multiple features for easy use" August 18, 2010 5.0 Greatest system I've every worker with. Pros Multiple Features that make work easier and faster. Excellent for communication with co-workers. Cons Do not have knowledge of all the features- would like additional training for new features. Review Source EC Elizabeth C. Used the software for: ### "Love These Guys!" March 18, 2015 5.0 The one thing I love about PIMSY is the awesome Support Team. They hold your hand all the way through your setup and beyond. Any time we have a problem or just don't know what to do, the support folks at PIMSY are right there ready to help. Kudos to the team! Review Source MD Melanie D. Owner/Operator Used the software for: ### "Review pimsy 10-2012" October 19, 2012 4.0 Overall understanding of software, Love it. Pros Ease of use for clients and user profiles. Cons Some items in the system need to be updated for billing and client files when saving. Review Source AH Alisha H. Administrative Assistant Used the software for: ### "Pimsy Mental Health EMR" October 11, 2013 3.0 It is very efficient. I think once it is used to full capacity it will be even better. Review Source Similar Products Featured ## Related categories [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.