# Page 7 | BigContacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is BigContacts the right Lead Management solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102669/BigContacts/reviews --- BigContacts 4.3 (205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of BigContacts ## Showing most helpful reviews Showing 151-175 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB John B. Owner Used the software for: ### "Big Contacts for building your network" January 26, 2010 4.0 I strongly recommend Big Contacts for the entrepreneur, sales person, business owner or job seeker. Pros BG is a great tool for keeping track of all of your contacts and leads. You have all the information you need at your finger tips. This tool has definitely given me a competitive advantage. Cons BG is great, but for may users not being able to sync with Outlook is a big drawback. Review Source rH robert H. Used the software for: ### "Big Contacts 3 Is a Huge Improvement!" February 24, 2017 5.0 I've been using BC@ for 2 years. it was kind of clunky. To move from one file to the next you has to refresh or go back to the master lisst. They recently added a TASKS taab so you can skip this step. BC3 is a smooth experience. It is easy to glide from task to task. Occasionally the customer page where you enter results reverts back to a DOS style screen, which then requires me to restar the computer. This is the only flaw. Review Source MW Melanie W. First Vice President Used the software for: ### "Big Contacts CRM Review" January 22, 2010 5.0 The best organizational application I have every used. Pros Easy to Use online contact management software. Online software allows me to work seamlessly with my assistant. I can view my schedule from any computer I have access to. I can check my calender from my iphone. This have improved my productivity. Cons I cannot think of any negatives Review Source AF Alexander F. Used the software for: ### "Good Product" September 28, 2016 5.0 I was using big contacts to sell sponsorships to a particular festival and it worked great. I was able to make notes on all my calls then schedule follow ups for those calls. Review Source CP Chriistie P. Stratigic Support Used the software for: ### "Don't know what you mean by "review title." Big Contacts is OK." January 22, 2010 4.0 I can recommend this product as an effective database. It is much more user-friendly than the one we previously used. Pros Customer Support sends answers to questions in a timely manner. Can be adapted to meet most needs. Cons The only "con" I have is with billing. It took a while to get our billing changed when we dropped a user, but it was finally credited. Review Source JG Jason G. Used the software for: ### "Great CRM!!!!!!!!!!" September 28, 2016 5.0 Being in contact with customers and leads. We are able to send auto pilot emails so that we stay on our customer's mind so they remember who we are and what they liked about our product(s) at a show. We then can keep in contact with them and discuss their needs based on what we have already discusses previously so we can follow up with them to see how they are progressing on moving forward with a purchase. Review Source mB marty B. Chief Operating Officer Used the software for: ### "Big Contacts Review" February 1, 2010 4.0 I have and will continue to recommend Big Contacts. Pros We are a small procurement consulting and e-procurement provider. We find the system very intuitive and easy-to-use, while having a very wide functionality. The cost of the system is very competitive. We have had almost no service or quality issues. Cons None to date. Review Source JH Jim H. Used the software for: ### "Great Overall Functionality" September 28, 2016 5.0 Been using Bigcontacts for five years. I use it mainly because it is reasonably priced and gives a good value. We have integrated it with our online store registration system for tracking new registered users. Pros Easy to use and set up. Cons Lacks some integrations of the more expensive products like Google Adwords and chat widget on the web site. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "BigContacts makes CRM a pleasure" May 10, 2018 5.0 Pros I like how easy BigContacts made it for me to organize and communicate with my customers in an efficient and effective way. Cons I didn't like how long it took me to become comfortable with the system layout but overall it is a regular sort of learning curve. Review Source HR Helen R. VP Media Production Used the software for: 1-2 years ### "Big Contacts is an okay CRM" January 15, 2019 3.0 It is a cost effective CRM program. Pros The CRM is easy to use. It is cost effective. Cons It is hard to export your data. There is no App for smartphone or tablet use. Review Source SV Simone V. Office Manager Used the software for: ### "Excellent program for our company's needs." January 23, 2010 4.0 I would recommend. Pros This program is easy to use once you understand all its features. I love that you can add endless notes and query information from the data. Cons Had to use costumer service often in the beginning until I learned how to use all the features. But they were helpful and friendly. Review Source MB Melody B. Administrative Assistant Used the software for: ### "I think this is what I've been looking for!" August 5, 2015 5.0 We have a long list of people and needed a way to keep their contact information, account history, and status in one, easy-to-access place. BigContacts has provided us with all of those features, plus an easy way to schedule tasks and meetings, attach emails to a person's information in a viewable format, and record what contact you've had with very little fuss. Review Source SG Sue G. Used the software for: ### "Sr. Administrative Assistant" September 28, 2016 4.0 Wayne Communications has been using Big Contacts for over a year now and we have found it to be just what we were looking for. Our Director of Operations has found this to be a useful tool to keep track of contacts and setting appointments. As we continue to grow, this tool will be used by multiple employees and we see that as a great benefit to our company. Review Source JB Janet B. Used the software for: ### "Big Contacts is easy to use" October 5, 2016 4.0 BC is easy to use, however there are many times that it lags. While inputting another a new client, the screens don't always change with the tabs, then you have to close it out and restart it. Other times while entering in addional information the system lags. As far as the way the program is set up, that part is easy to use and understand. Review Source CB Charles B. President Used the software for: ### "Big Contacts" January 22, 2010 4.0 would recommend due to ease of setup, data entry, intuitive setup adn the iPhone App! Pros Logical, inutuitive setup and layout. Easy to edit/import. iPhone app is great for on the go access! Cons we probably dont use all of the functions in the application most effectively. Review Source FJ Frank J. Owner Used the software for: ### "smart investment" January 22, 2010 4.0 Smart business people use smart resources Pros this online database for my contacts allows me to store all my contacts in one place. It's easy to use, the contacts are easy to find and to organize (tags). It's an investment well worth it. Cons I haven't found a con yet Review Source SM Shirley M. Used the software for: ### "Quick and easy database" October 5, 2016 5.0 I love the ease of adding contacts. I wish there was an easier way for group emails, you should be able to just get an email report without getting everyone. Also it tells you an email may be wrong but you have no way of knowing which one it is. Other than that I love the program. Templates are so easy to make and use. Review Source RB Richard B. Owner Used the software for: ### "Great System" January 22, 2010 5.0 Highest Recommendation Pros Very Affordable Ease of use Very small learning curve Full access to my database anywhere in the world Full access to my data base from my Blackberry Cons There are no cons with this software for the applications that I use it for. Review Source TJ Tricia J. Used the software for: ### "Big Contacts helped me rock my business!" September 28, 2016 5.0 I was using Big Contacts for my thirty-one business. i loved setting up the work flows and reminders so I could have my assistant & myself stay on top of tasks. I always recommend it. I was also wondering if there's anyone using it for their Insurance Business? I'm looking into software for Insurance. Thanks! Review Source AS Anthony S. Brokerage Manager Used the software for: ### "Everything I need" January 26, 2010 3.0 I'd give it 8 out of 10 Pros I have been using BigContacts for about 4 years. I have more than 4000 contacts on the system. It helps me keep track of clients and potential clients as well as brokers. Cons Data entry can sometimes be slow Review Source SL Stephanie L. Used the software for: ### "Great Product " September 28, 2016 4.0 My company has been using Big Contacts for over 3 years. They have upgraded so much and offer a wide variety of features to accommodate everything we need. One thing we defiantly love is that WE can customize the account how we want it. We don't have to wait on a dev team to do anything. Review Source BQ Beth Q. President Used the software for: ### "Excellent CRM web-based service" January 25, 2010 4.0 Would definitely recommend, especially to small businesses and start-ups who need something right away. Pros Easy to set up and simple to use; offers multiple accounts at a good price point. Cons Some features are difficult to use without Microsoft Office Review Source TH TJ H. Management Consulting Used the software for: ### "I've been very pleased overall." November 20, 2014 5.0 Pros It has all my information available whenever and wherever I am. The vendor is very responsive to any questions. Cons The reporting is a bit cumbersome, and the task reports are lacking. The vendor has been great. Review Source JG Julie G. Used the software for: ### "Absolutely amazing" July 30, 2015 5.0 BigContacts changed my business. Once I started using it I could put all the details that I was trying to remember in my head and all the contacts I had to follow up with in the system and I no longer had to try and keep track. Love everything about this program!!! Review Source KA Keith A. Chief Investment Officer Used the software for: ### "Keith's Review" January 25, 2010 4.0 I would recommend this to small businesses. Pros Nice easy system to use, but still very flexible. Cons I love the idea of capturing email, but at first this was buggy. Some emails showed up buy I couldn't read them. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.