# Page 8 | BigContacts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is BigContacts the right Lead Management solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102669/BigContacts/reviews --- BigContacts 4.3 (205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of BigContacts ## Showing most helpful reviews Showing 176-200 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use gS greg S. Used the software for: ### "happy user" September 28, 2016 5.0 very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price. We researched the market for client management software and found Big Contacts to be the best value for the money. Review Source DC David C. Principal Used the software for: ### "Big Contacts Review" January 26, 2010 5.0 5 Star system!!!!!! Pros Big Contacts is essential for my business and have increased sales by over 18%. I am a power user of the system and blows away the competition. Cons None can be found Review Source GH Gwen H. President Real Estate Used the software for: Less than 6 months ### "BP: the FB of all things real estate (minus drama)" October 5, 2016 5.0 I use it often as a free user for searches & plan to upgrade my membership to a PRO very soon. I have met many very nice people more than willing to help others get their RE careers off the ground. Pros It's FREE! The podcasts are a great way to get you back on track quickly when you find a dead end & wanna just toss your hands in the air & quit. Cons I don't know of any yet.... Review Source HG Hope G. Used the software for: ### "It works! Better than an office manager!" September 28, 2016 5.0 Thank you for keeping me on track and organized! This is better than having an office manager! You can see what needs to be done at a glance. Pros Dashboard view of what needs to be done each day Cons Not easy to use Review Source RB Robert B. Used the software for: ### "Very practical and easy to use" September 28, 2016 4.0 I have found Big Contacts to be very practical and user friendly, without confusing menus. If you are looking for easy-to-use CRM to primarily track all contact with customers, I would highly recommend Big Contacts. Review Source DH David H. Used the software for: ### "Easy to use, easy to learn" September 28, 2016 4.0 I switched away from salesforce.com because I found to cumbersome and bigcontacts.com has the features I need but a cleaner easier interface. Pros Easy to use. Clean interface to look at. Updates regularly Review Source AW Alicia W. Used the software for: ### "Review of Beta" October 5, 2016 4.0 My overall expierience was great. The items i found to be broken were addressed quickly. The only thing I would change about it is the lag time it takes to move from one contact to the next. Review Source JS John S. Used the software for: ### "You took it too far. " October 5, 2016 3.0 We will not be renewing our sub at the end of the year. Too many features and too much training to keep the staff up to date. Our need is more client service based. Gone back to Emma. Review Source JS John S. Management Consulting Used the software for: ### "Good Product - Great Value" November 24, 2014 4.5 Pros I find the BigContacts product to be extremely simple to use and very cost effective. Cons The bulk upload and append functionality has limitations. Review Source DR David R. Loan Officer Used the software for: ### "Good Product " January 21, 2010 4.0 I highly recommend this product. I have used most CRM'S and I find Big Contacts to be the best. Pros Overall ease of use and features are what I need. Cons None at the moment Review Source MB Mike B. Used the software for: ### "Big Contacts A Solid CRM" September 28, 2016 4.0 We had no CRM before BC and it was a huge step forward for us. We were able to track our sales pipeline in a much more efficient manner and really step up our game. Great Value Review Source JK Julie K. Used the software for: ### "Small Business DREAM!" September 28, 2016 5.0 I have a small business and it has helped me tremendously in keeping my contacts organized as well as communication and tasks on track. Thank you for your great product! Review Source JB Jeremy B. Used the software for: ### "Financial Advisor use" September 28, 2016 4.0 On the overall it serves the cause. Some of the lower ratings may be a result of not knowing how to use certain features that might be more useful to our business. Review Source SW Steven W. Used the software for: ### "The crm we were looking for" September 28, 2016 5.0 We were looking for a quality program at a good value since we are a small firm. We found one that not only meets those requirements, but exceeds our expectations. Review Source YE Y E. Used the software for: ### "Greatest achievement ever!" September 28, 2016 5.0 Great staff here to help you with this beautiful user friendly website. Tons of options, easy to use and overall a professional team to help you all the time. Review Source SM Stacy M. Marketing Manager Commercial Real Estate Used the software for: Less than 6 months ### "Great combination of contact management & marketing" September 28, 2016 4.0 This has been a great resource for our small office team. The most important feature for us? The combination of the marketing module within the CRM solution. We love that everything is updated real time between the main platform and the marketing module. Pros Internal Marketing Module Cons The individual v/s company record in version 2.0 Review Source RT RC T. Used the software for: ### "Excellent Product, very user friendly" October 8, 2016 5.0 I love Big Contacts, we looked at several CRM's and this one was by far the easiest to use and has great functions, they also are always innovating! Review Source JB Jessie B. Used the software for: ### "Truly has helped me in my business. " September 28, 2016 5.0 I love how I'm able to schedule everything for the day to day tasks for my business. I am able to hostess coach and do all my follow-ups with ease! Review Source TD Tihomir D. Regional Sales Manager Used the software for: ### "CB Aviation Macedonia" January 22, 2010 4.0 Helpful tool for everyday work Pros Good work for everyday business Cons No cons, because there are no problems with using it. Review Source LB Lori B. Used the software for: ### "Good product. " September 29, 2016 4.0 Good product. Great customer support. Can't do enough to help you. Keeps all your contacts in one place and you can schedule e mails Review Source iA ira A. Used the software for: ### "Good software if you are on a budget" October 5, 2016 4.0 Big Contacts works ok, but there are many functions that are redundant and tough to run basic reports we need to monitor our sales team Review Source BB Beka B. Communications Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Flexibility to customize feilds" September 28, 2016 4.0 I spent months researching the various options for my nonprofit to bring our folders from paper into digital, we chose BigContacts because of the customization of the intake fields and the linking they do with QuickBooks. Pros The customization and tagging through Quickbooks Cons V2 was clunky in the user interface Review Source AL Al L. Used the software for: ### "Big Contacts Customer Review" September 30, 2016 5.0 Excellent CRM, Very user friendly, great customer support, and very good about adding enhancements we need in our business. Review Source JS Josh S. Used the software for: ### "Big Contacts Is Great" September 28, 2016 5.0 Big Contacts is an excellent CRM with so many uses. It has made our business and marketing processes much more efficient. Review Source JM Jim M. Used the software for: ### "Good product bad service " September 28, 2016 3.0 Product works good and not difficult to figure out basics but to get help for other than basic next to impossible Review Source Talk to a Capterra advisor for free and get results within 15 minutes.