Tyler Technologies

Incode Public Safety

4.5 / 5
2 reviews

Average Ratings

2 Reviews

  • 4.5 / 5

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tyler Technologies
  • www.tylertech.com
  • Founded 1966
  • United States

About Incode Public Safety

Tyler Technologies has built its industry leadingTyler public safety software solution, integrating our solutions for dispatch, mobile computing, field reporting, records management and corrections. Our more than 25 years of experience, financial strength and extensive input from our large customer base, enables New World to continuously enhance and further integrate our solutions for Dispatch, Mobile Computing, Field Reporting, Records Management and Corrections

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Incode Public Safety Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

Incode Public Safety Reviews

Day to day experience in the field and office

Mar 12, 2018

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the many options that this software provides. From records management to personnel and training data. This software can do many things which makes it highly versatile in a number of situations. From looking up history by time, location, name, vehicle, phone number, this software makes it quite easy and fast. This not only helps the user in the field, but its also a benefit to the person soliciting service because information can be provided to them with a few clicks. Overall, the many features are what sets this apart from other programs. It can handle your everything, where some programs only handle a few, leading you to multiple systems.

Cons: Two points stick out as unfavorable. One being the ease of use. There is a big learning curve that can cause this to be very frustrating to a new user. Once that user grows to know it, its quick and easy. Its not that the program is complicated, its just that features are in places that are hard to find until you use it for a while. The other point is that the officer version is much much easier and different than the field version. The field version has some great features to make it easier in that application, however not all functions are available in the field that are in the office. This would not steer me away from this product, just constructive criticism.

Tyler for Law Enforcement

Dec 09, 2016

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We used Tyler Public Safety computer program for our department and really enjoy it. It was very easy to use.