# Tyler Enterprise Public Safety Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tyler Enterprise Public Safety Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more.

Source: https://www.capterra.com/p/102673/Tyler-Public-Safety

---

# 

 Tyler Enterprise Public Safety Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tyler Enterprise Public Safety

## What is Tyler Enterprise Public Safety?

Enterprise Public Safety solutions, powered by New World, provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates and offer unprecedented access to mission-critical data to generate actionable change.

## What is Tyler Enterprise Public Safety used for?

[Law Enforcement](https://www.capterra.com/law-enforcement-software/)[EMS](https://www.capterra.com/ems-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tyler Enterprise Public Safety?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tylertech.com&name=Tyler Enterprise Public Safety)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tyler Enterprise Public Safety

4.5 (2)

VS.

[4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/)

Starting Price

$25

Flat Rate, One Time

Starting Price

$1200

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (2)

Ease Of Use

4.6 (517)

Value For Money

4.5 (2)

Value For Money

4.8 (457)

Customer Service

4.5 (2)

Customer Service

4.8 (486)

## Tyler Enterprise Public Safety alternatives

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10009247/NovusMED-NEMT-Software/#reviews)

Starting price

Contact vendor for pricing

[PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)

[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/121513/PowerDMS/)

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)

[4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/162019/EPR-Fireworks/)

[Aladtec](https://www.capterra.com/p/248403/Aladtec/)

[4.6 (17)](https://www.capterra.com/p/248403/Aladtec/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/248403/Aladtec/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Dispatch Management

Manage sending personnel and resources to a site as needed

Dispatch Monitoring

Capture information regarding dispatch, movement, and delivery of goods/resources

Emergency Dispatch

Coordinate emergency medical response

Tyler Enterprise Public Safety 17 features

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage sending personnel and resources to a site as needed

Capture information regarding dispatch, movement, and delivery of goods/resources

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

Administration and control of evidence related to investigations/cases

Management of commercial motor vehicles for work-related purposes

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Intended for medical use such as diagnosis, treatment, and consultation

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Basic

$25.00

Flat Rate,One Time

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JD

Jared D.

Supervisor

### "Day to day experience in the field and office"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 12, 2018

Pros

I like the many options that this software provides. From records management to personnel and training data. This software can do many things which makes it highly versatile in a number of situations. From looking up history by time, location, name, vehicle, phone number, this software makes it quite easy and fast. This not only helps the user in the field, but its also a benefit to the person soliciting service because information can be provided to them with a few clicks. Overall, the many features are what sets this apart from other programs. It can handle your everything, where some programs only handle a few, leading you to multiple systems.

Cons

Two points stick out as unfavorable. One being the ease of use. There is a big learning curve that can cause this to be very frustrating to a new user. Once that user grows to know it, its quick and easy. Its not that the program is complicated, its just that features are in places that are hard to find until you use it for a while. The other point is that the officer version is much much easier and different than the field version. The field version has some great features to make it easier in that application, however not all functions are available in the field that are in the office. This would not steer me away from this product, just constructive criticism.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alicia S.

### "Tyler for Law Enforcement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 9, 2016

We used Tyler Public Safety computer program for our department and really enjoy it. It was very easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)