--- title: "CIS Records Management System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CIS Records Management System Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more." source_url: "https://www.capterra.com/p/102675/CIS-Records-Management-System/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # CIS Records Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CIS Records Management System ## What is CIS Records Management System? The CIS Records Management System (RMS) automates the records management functions of an agency. The system provides simultaneous on-line use in Records, Dispatch, Detective Bureaus, etc. RMS is specifically designed for operation by sworn and clerical personnel. Menus, Tool Bars, Help,Function Keys and other Tools provide an intuitive and efficient environment for the entire range of personnel that will enter, access, and track incidents. ## What is CIS Records Management System used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CIS Records Management System?[Manage this product listing](https://www.g2.com/products/cis-records-management-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CIS Records Management System 5.0 (1) VS. [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (2) Value For Money 5.0 (1) Value For Money 4.9 (2) Customer Service 5.0 (1) Customer Service 5.0 (2) ## CIS Records Management System alternatives [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [CaseGuard](https://www.capterra.com/p/10030197/CaseGuard/) [3.0 (2)](https://www.capterra.com/p/10030197/CaseGuard/#reviews) Starting price $379.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030197/CaseGuard/) [eSchedule](https://www.capterra.com/p/142521/eSchedule/) [4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142521/eSchedule/) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/) [4.8 (110)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103832/InTime-Solutions/) [View all alternatives](https://www.capterra.com/p/102675/CIS-Records-Management-System/alternatives/) ## FAQs about CIS Records Management System Overview ### What company size and specific industries is CIS Records Management System built for? CIS Records Management System is designed for small and mid-sized municipalities and counties, as well as consolidated communication centers, regional systems, and universities. It fits public-sector organizations and educational institutions that need records management support for day-to-day operations and administrative oversight. Features and Usability ### What are the key features of CIS Records Management System? CIS Records Management System offers records management as its core feature, along with case management, court management integration, crime scene management, and evidence management. It also includes criminal database access, dispatch management, field reporting, incident mapping, investigation management, and scheduling for law enforcement records and operations. Getting Started and Support ### What customer support options does CIS Records Management System offer? CIS Records Management System provides 24/7 Live Rep support. No reviewer feedback is available about support experiences, so customer sentiment on response times, helpfulness, or frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 100 Law Enforcement reviews Capterra data shows that buyers of Law Enforcement software rank the following features as their top priorities: - **Records Management** (**64%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**27%**) - **Audit Trail** (**33%**) CIS Records Management System supports **Records Management**, which covers the most-requested capability for this category. However, it does not include **Alerts/Notifications** or **Audit Trail**. Instead, the product offers **Field Reporting** (**62%**), a feature many reviewers also view as important. This gives teams a way to capture and organize information from the field, helping businesses maintain accurate case documentation and improve day-to-day reporting workflows. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Court Management Integration Integration with court management software systems Crime Scene Management Protect and secure the crime scene, logging personnel, and process evidence Criminal Database Database of criminal records Dispatch Management Manage sending personnel and resources to a site as needed Evidence Management Administration and control of evidence related to investigations/cases CIS Records Management System 11 features ### All Features - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Court Management Integration: Integration with court management software systems - Crime Scene Management: Protect and secure the crime scene, logging personnel, and process evidence - Criminal Database: Database of criminal records - Dispatch Management: Manage sending personnel and resources to a site as needed - Evidence Management: Administration and control of evidence related to investigations/cases - Field Reporting: Formal report compiled by onsite personnel - Incident Mapping: Track and visualize the location of incidents - Investigation Management: Oversee people and resources to carry out an investigation - Records Management: Ability to record, store, update, and retrieve information - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM Patricia M. Systems Analyst Information Technology and Services ### "CIS is very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 27, 2017 We have had this system for many years and it has worked great for us. I highly recommend CIS. We have CAD/RMS/JMS and all work very well together. Pros Ease of use. Cons Some of the screens. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.