# RESUMate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RESUMate the right Applicant Tracking solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10268/RESUMate/reviews

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RESUMate

4.6 (72)

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Last updated March 13th, 2026

# Reviews of RESUMate

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

JP

John P

Technical SourcerMedia Production, 10,001+ employeesUsed the software for: More than 2 years.

“Has been the fastest and easiest CRM that I have used in my almost 20 year recruiting career.“

June 7, 2022

## Showing most helpful reviews

Showing 1-25 of 72 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PH

Phil H.  
President  
  
Used the software for:

### "Simple yet Powerful Software without too many unusable bells & whistles."

January 11, 2016

4.0

I had used ACT....a simple Contact Management Software for almost 14 years before switching to RESUMate back in 2010. I had continued to look for simple recruiting software every other year and could never find a replacement that met my needs until RESUMate. RESUMate is a simple to use but powerful recruiting software. I can inhale a resume easily and create a contact, tag candidates, keyword search, track interviews and activity and even more. I am a time bandit and a firm believer that the quicker I can find what I need and move to my next task the better. RESUMate allows me to do just that without too many keystrokes or clicks. Should you want to customize or need customer service they are a small and smoothly run organization with very quick response times. I actually run RESUMate on a server and have three remote users that log into it..........in essence I have my own cloud and we enjoy a quick response time with no down time. I would highly recommend RESUMate on your short list of recruiting software. Funny, I belong to a national group of independant recruiters (500+) and one complaint they often have is their database software. Not me. RESUMate is a powerful and simple recruiting software.

Review Source

GJ

George J.  
Director, IT  
  
Used the software for:

### "I have worked with the RESUMate Product since 1993. I have found it to be innovative and very easy "

January 7, 2016

5.0

I have had a number of companies solicit my company to use other products and sophisticated as some are , they were significantly more expensive to get 75% of the capability. You must understand, that if you won't consistently input applicable information, you won't have the value. We are big on historical statistical information to measure where we are and to set goals. Wee would like to get that from a single source. RESUMate has satisfied 85% of what we are seeking. We would like to be able to search in the applicant placement records. I would like to customize reports directly from RESUMate. I do have to tell you, that the service is exceptional. If there is a solution, Chuck will get it to me. I get callbacks on the day I make the call. We use the Internet Databases and it may take two days or more before your call is returned. That service is immeasurable!! That is the reason that we will always use RESUMate. Who else gives weekly classes?

Review Source

PW

Paul W.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "You get what you pay for"

June 6, 2018

1.0

Pros

It is really, really inexpensive recruiting software that allows basic functionality like parsing, applicant tracking, keywords.

Cons

There is little to no support to conversions so you basically lose all your existing data if you make the switch to RESUMate. Ok if you are starting from scratch.

Review Source

EL

Eric L.  
Director  
  
Used the software for:

### "RESUMate is simply the best ATS system I have used. And I have used four over the last 10 years."

January 7, 2016

5.0

The software is compact, very fast, has exceptionally flexible search parameters and has an excellently set-up "relational database system" allowing access to data from multiple views. The integration with Outlook 2016 is flawless. And I like the "social media" and search engine lookup shortcut. The parsing of resumes has been faster and more accurate for .doc, .docx and PDF files than any of the other three ATS I have used. Now you can put it on a remote host, so it can be accessed as web-based if needed. Customer service is fast, friendly and helpful. Ideal for a small - mid-sized recruiting company. I am annoyed that

Review Source

DE

Dan E.  
President  
  
Used the software for:

### "RESUMate is an easy to use professional recruiting tool."

January 8, 2016

4.0

RESUMate has been our tool of choice for over 10 years. For our small, retained search firm, it has the necessary bells and whistles to store and find resumes and to find the skill sets for job orders. It has good project (job order) management tools and the "recruiter activity" reporting tools are adequate to manage recruiter productivity. RESUMate has embodied the "keep-it-simple" philosophy. The only area I would like to see improved is the user interface, as it is a little dated and feels a bit like a DOS application. That being said, their is something to say about simplicity. I will not change from RESUMate because the customer service is superior, the tool is solid, and they listen to their clients. I have seen many improvements over the years and the Schaldenbrand's are wonderful to work with. I give them, and RESUMate, my highest recommendations.

Review Source

JD

Jean D.  
CEO/President  
  
Used the software for:

### "User Friendly and Comprehensive"

January 7, 2016

5.0

Having been in the Recruitment/Staffing business more than 25 years, we have had many different types of programs; customized, proprietary, out-of-the box, off-the-shelf and none of them gave us what we truly needed and wanted until we found RESUMate. We researched for over a year for the best program for our company and chose RESUMate and we have been happy with ever since we acquired and transitioned our other programs over to it. RESUMate is efficient, so easy to use and the training is so comprehensive and unbelievable no one else can compare. The reports and ease of import/export of resumes, spreadsheets, job descriptions, databases and also candidates/clients information has saved us so many hours of work importing and searching. We are sold on this product, and couldn't imagine that anyone could ever change our minds.

Review Source

RB

Robert B.  
President  
  
Used the software for:

### "Resumate Recruiting Software"

January 26, 2016

5.0

This software is simply the best that I have used in my 15 years in business. With Resumate you can import resumes (that get automatically parsed and classified), manage clients, manage all your Job Orders, and your calendar. It integrates with Outlook and what's very helpful is that you can quickly use Resumate to find all the e-mails sent to a candidate or client. It parses resumes very well and comes with some predefined industry terms and synonyms that you can easily customize to your needs. You can literally import a resume in a matter of seconds and have it automatically classified against your own keywords. Another great thing is that once you buy it, it's yours. None of this cloud based, monthly fee business where you have to have an internet connection in order to work.

Review Source

LL

Lisa L.  
Talent Finder  
  
Used the software for:

### "Excellent Choice"

January 7, 2016

5.0

Quite frankly, this is one of the very best investments made into our staffing agency. It is easy to use - we use it as our right hand! We just upgraded to the latest version and it's even more fantastic! The customer service/customer care is beyond today's standards. Since purchasing Resumate in 2007, I have only had to contact them a couple of times and their support was top notch. I had a couple questions on how to operate it when we first got it. Sometimes I even get responses on the weekend (if I wrote an email on the weekend) The price is fantastic too! You know when you have a great experience and you want to tell everyone about it? Well this happens to be one of those experiences and products and companies that deserves to be recognized.

Review Source

DC

Donna C.  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "How did I live without it"

October 22, 2015

5.0

Pros

Fast searching, no more printing of all resumes; good customer service.

Cons

Takes awhile to catch on; once you do it's fantastic.

Review Source

SB

Susan B.  
Owner/Recruiter  
  
Used the software for:

### "Great product and customer service"

February 15, 2016

5.0

I've been using Resumate for around ten years in my contingency search firm. It is easy to use, imports and parses resumes and conducts easy searches and detailed searches very quickly. It comes with templates but is also totally customizable. It really lets you drill down and find what you're looking for! The training is great (and free) and the customer service is beyond believable. The few times I've had a problem, Chuck gets back to me quickly and helps me solve my issue in a patient, easy to understand manner. Because the software is not cloud based, I paid once and do not pay recurring fees every month. I had used ACT and Maximizer previously - Resumate is a much better product for recruiters! I highly recommend it!

Review Source

MC

Mary C.  
President & CEO  
  
Used the software for:

### "Resumate has served our needs over the years and has been a good tool to support our business "

February 2, 2016

4.0

We have used Resumate for a number of years. As our business has grown and evolved we have been able to continue using Resumate. It is a very flexible system and allows us to capture a huge amount of data. With this we are also able to do a lot of analysis and reporting on our business. Resumate is user friendly but does require a company to have a type of "super user", or someone with a little knowledge about databases. But Resumate do provide very good support for those with questions.

Review Source

AG

Al G.  
IT Recruiter  
  
Used the software for:

### "Fantastic software, even better customer service."

January 8, 2016

5.0

Resumate has been a great recruiter software for me. It is very user friendly and the customer service is 'over the top.' For years I've called customer service for what must have seemed like very trivial questions - but never was meant to feel dumb for asking the questions. Every question was answered and every issue resolved. In addition the software is extremely affordable for the power it gives recruiters - major leverage. Love this software.

Review Source

AG

Art G.  
President  
  
Used the software for:

### "Easy to use and exceptional customer service"

January 16, 2016

5.0

I have had nothing but positive results with the RESUMate software, it handles everything I need as a recruiter. I personally believe it has to be one of the best recruiting software on the market and they are very inexpensive compared to other programs I considered before selecting RESUMate. I have no negatives at all. The ongoing online seminars they provide for free really are unbelievably helpful and free!

Review Source

CB

Charles B.  
Managing Partner  
  
Used the software for:

### "Great balance of ease of use together with sophisticated features for the advanced user"

January 7, 2016

5.0

Began using Resumate years ago after having built my own applicant tracking system. Haven't found any major features that I would need that they don't have. Customer service is terrific and the upgrades have been relevant and timely. Occasionally, use MS ACESS software to supplement reporting and updating of Resumate data, but not necessary for the average user.

Review Source

TF

Teresa F.  
Client Relations  
Management Consulting  
Used the software for: Less than 6 months

### "Easy Implementation (1, 2, 3)"

August 18, 2016

5.0

Pros

RESUMate is easy to use and it comes with training. No hidden set-up cost. The free version allows you to use the tool your way and you know you want to upgrade with no hesitation.

Cons

I have no issues to report at this time. The product works well and is very easy to use.

Review Source

RO

Richard O.  
Partner  
  
Used the software for:

### "RESUMate is a user friendly yet most efficient tool for us. We love it. "

January 8, 2016

5.0

From Day 1, the owners of the company trained us and ensured that we would be successful using their product. RESUMate is an invaluable part of our recruitment firm. It's functionality is seamless and we use it every single day. In terms of cost versus benefit I can't imagine a better product. We love it. I highly recommend them.

Review Source

RS

Ray S.  
President  
  
Used the software for:

### "We have been using Resumate for over 8 years and it has been extremely positive."

January 7, 2016

5.0

The software is user friendly. It is customizable, fast, thorough, advanced and excellent search capabilities. The support has been exemplary over the years, never waiting any length of time to get a question answered. I have recommended Resumate to at least 3 or 4 different recruiting firms and they all love it.

Review Source

WA

Woody A.  
Technical Recruiter  
  
Used the software for:

### "I purchased RESUMate several years ago and set up our database. "

January 7, 2016

5.0

I purchased RESUMate several years ago and was in charge of setting up our database up with resumes and job postings. The RESUMate support has been very helpful to me since then. Very receptive to assisting me if I needed help or had a question. Very good software package at a reasonable price.

Review Source

LH

Linda H.  
President  
  
Used the software for:

### "I love the ease of use of this sytem and the fantastic tech support."

January 7, 2016

5.0

I have been using Resumate for over 12 years - I left once and went to an online system but soon returned. I love the personal technical support - I get to talk to a body and not a computer. Thank you Resumate for great service and a great product.

Review Source

BS

Bob S.  
President  
  
Used the software for:

### "An excellent product."

January 7, 2016

5.0

I have been a customer of RESUMate since May 2000. I will continue to use RESUMate because it is a very user friendly product that is easy to customize to fit my needs. The customer service is second to none.

Review Source

DS

Donna S.  
Owner  
  
Used the software for:

### "I've used Resumate for many years and it's been extremely reliable. Their service is also excellent."

January 7, 2016

5.0

I've used Resumate for many years and it's been extremely reliable. It's easy to use (even for a non-techy like me). They keep working to add features to it and their service is also excellent.

Review Source

CP

Chris P.  
President  
  
Used the software for:

### "We've found this software to be very user friendly and effective for our purposes."

January 12, 2016

5.0

This system was very easy to set up and works great for us. It's very easy to navigate and straight forward. I highly recommend this product.

Review Source

JA

Jessica A.  
Recruiter  
Legal Services  
Used the software for: Less than 6 months

### "Easy Peasy Resumate Squeezy "

April 25, 2016

4.0

Pros

It's great for keeping candidates and clients organized. I also really like how easy it is to extract an excel spread sheet from the system.

Cons

The system is user friendly, but I think that it could be more user friendly. This way it's not necessary to take classes on how to use the system.

Review Source

bW

b W.  
  
  
Used the software for:

### "great product"

November 27, 2014

5.0

great product! is a little on the high end side $$

Review Source

JP

John P.  
Technical Sourcer  
Media Production  
Used the software for: 2+ years

### "RESUMate -- Excellent CRM Software for the Independent Contractor / Small Business"

June 7, 2022

5.0

Has been the fastest and easiest CRM that I have used in my almost 20 year recruiting career.

Pros

The RESUMate software is powerful and easy to use, and technical support is exceptional. The company provides in-depth on-demand training to help even first time users get up an running in very short order.

Cons

There are so many features and so many available integrations that learning them all and incorporating them in to my daily work was a bit of a challenge -- but a good challenge at that!

Review Source

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