--- title: "ConverZAP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ConverZAP Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10270198/ConverZAP/" page_type: "product" language: "en" publication_date: "2026-10-17" --- # ConverZAP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) ConverZAP ## What is ConverZAP? ConverZAP is a cloud-based platform that lets businesses build AI agents on WhatsApp, connected to Meta's official WhatsApp Business API. AI agents respond to customer messages, collect lead information, book meetings, and update sales pipelines automatically, while team members can step in through a shared inbox when needed. Businesses use ConverZAP to handle customer inquiries around the clock, run bulk messaging campaigns with approved templates, send appointment reminders, and manage follow-up sequences. Multiple team members can work from the same WhatsApp number, with tools for message assignment, internal notes, and canned replies. Core features include a company knowledge base that agents consult before replying, CRM integration, contact management, campaign delivery controls, and performance dashboards covering message volume, delivery, and response rates. ## What is ConverZAP used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConverZAP?[Manage this product listing](https://www.g2.com/products/converzap/claim_requests/new?auto=true) ## Features 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Adaptive Learning Intuitive interface and user-friendly design which seamlessly integrate with existing workflows AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns ConverZAP 112 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI SMS: Uses AI to automate audience targeting, SMS message personalization, and performance optimization. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Replies: Provides automatic text message replies to recipients - Automatic URL Shortening: Provides automatic URL shortening to use less characters via text - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization Interface: Quality of interface for designing and customizing conversation maps. - Data Import/Export: Import and export data to and from software applications - Decision Making: Makes informed choices based on available data and objectives - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Gathering: Capture and organization of leads from conversations. - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Link Shortening: Shorten long links into custom or branded links - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - MMS Marketing: Sends out multimedia via text messages, such as coupons, pictures, and audio - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - One-to-One Messaging: Send personal messages to clients or attendees - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Other: Integration with other corporate software solutions such as travel and expense. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Profiles: Creates user profiles similar to social media pages that display private or public statuses and updates. - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Conversion: Success rate of conversations leading to customer purchases. - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Sequencing: Mapped-out responses for conversations. - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Message (SMS): Conversations enacted through text message (SMS). - Text Scheduler: Provides the ability to schedule single or bulk text messages to recipients on a specific date and time - Text-to-Landline: Text enables landline phones so users can receive text messages sent to an existing business number - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transactional SMS: Allows users to establish automated workflows and triggers to deliver transactional text messages - Voice assistants: Allow users to use voice assistants, such as Alexa, Google Assistant, and Siri to shop using voice commands. - Website: Conversations enacted through embedding or pop-ups on websites. - White Label: Ability that lets users rebrand the software to make it look like their own --- Get Advice We can help you find the software with the features you need. ## Pricing Essencial R$ 197/mês It includes: - 1 número de WhatsApp na API oficial (novo ou por coexistência com o app) - 1 agente de IA ativo, com créditos de IA inclusos - Caixa de entrada com atendimento humano (até 3 usuários) - Disparo em massa com templates aprovados (até 5.000 contatos/mês) - Funil de vendas, automações, saúde do WhatsApp e controle de custos Vendas R$ 497/mês It includes: - Tudo do plano Essencial - Até 3 números de WhatsApp e 3 agentes de IA ativos - Até 10 usuários - Disparo em massa: até 20.000 contatos/mês - Enriquecimento de leads: até 2.000/mês Completo R$ 997/mês It includes: - Tudo do plano Vendas - Até 5 números de WhatsApp e agentes de IA ativos sem limite - Até 20 usuários - Disparo em massa sem limite de contatos no plano e enriquecimento de leads até 10.000/mês - Vídeos para YouTube e Reels, posts para Instagram e Facebook, blog e SEO e landing pages - Meta Ads, Google Ads, Google Analytics 4, e-mail marketing e visibilidade em IA (ChatGPT, Gemini e Claude) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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