Who Uses This Software?

Daxko servers member-based health and wellness organizations including YMCAs, JCCs, and community centers.


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Daxko
  • www.daxko.com
  • Founded 1998
  • United States

About Daxko Engage

Built specifically for YMCAs, JCCs, community centers, and other member-based health and wellness organizations, Daxko Engage combines relationship management software and marketing automation for a systematic approach to increasing member engagement and community outreach. Create target groups to receive an automated flow of communication including email, phone calls, text messages, and face-to-face meetings so staff can reach the right people with the right message at the right time.


Daxko Engage Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Daxko Engage Reviews Recently Reviewed!


A good tool for membership tracking and engagement

Dec 08, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to develop relationships with members and keep everyone informed is very useful. Also, these notations can make great nuggets for storytelling purposes.

Cons: It would be nice if Daxko Engage was integrated with Daxko Mobile so that members could use the mobile app to log into their accounts.

Overall: Daxko Engage is simple to use and can be a very useful tool for building relationships with your membership. The data collection is important for tracking membership numbers and trends, while improvements to the email interface make it easier and more visually appealing to contact members. Daxko Engage is pricey, but it is an integrated system that eliminates the need for secondary services such as Constant Contact. Plus, it's a centralized information system that can feed marketing, customer relations, community development, fundraising and other departments. It's a good finger on the pulse of your community and a useful adjunct to Daxko Operations.

Recommendations to other buyers: No further advice.

Excellent retention tool for gyms

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software has just about everything you need for engaging your members. You are able to set up Initiatives that separate members that meet specific criteria and then set up tasks for your staff. You are also able to keep up with member check-ins and in person conversations that your staff have with members.

Cons: To my knowledge, there isn't a notification system that will alert supervisors when staff miss several task deadlines.

Capterra loader

A Software that promises a lot but struggles to deliver

Apr 08, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Daxko Engage has the ability to send out mass communications and has a unique email design client. It's useful when tracking conversations, check-in data of members, and other retention trends.

Cons: This software promises a lot, but doesn't quite reach it's intended goal. I believe it's because it does a lot of things "okay" rather than being excellent at a few things. It's a little clunky and difficult to navigate. Takes a lot of time to learn and use.

Exceptional member/client engagement tool

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Daxko Engage does it all. It speaks to your client base directly and personally, and allows you to truly discover who they really are by eliminating assumptions. From creating Groups to sending them Initiatives, we're able to reach our members on a much more relevant and personal connection.

Cons: There are no cons to Daxko Engage! From their buildout team, support, design, and customization, Daxko Engage provides the solutions we otherwise would not have been able to create.

Overall: Our organization's experience with Daxko Engage has been the most positive. In addition to the many CRM tools, reporting, and communicating the software does for us, the Daxko Team allowed for a tremendously sleamless buildout and launch. Our members are now more engaged, more targeted, and we finally have taken the steps to truly learn about who are members really are.