BlackDog Recruiting Software

Gopher

4 / 5 32 reviews

Who Uses This Software?

3rd party recruiting firms of 1 to 10 recruiters with a business model for developing specialized business niches and strong relationships with vetted candidate pools and clients.


Average Ratings

32 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,500.00/one-time/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • BlackDog Recruiting Software
  • www.go4recruitingsoftware.com
  • Founded 1980
  • United States

About Gopher

Helping recruiting and staffing firms become more competitive. Gopher is the leading recruitment tool of choice for 3rd party recruiting firms and pro-active direct hire recruiters. Gopher's one page design dramatically increases productivity allowing instant access to vetted candidates and clients. With Gopher you will be 1 person contacting 1000's rather than 1000's contacting 1 person. Spend more time engaging. Free complete working version of Gopher is available for trial.


Gopher Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Gopher Reviews

Best ATS out there

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can be easily customized to fit your needs. Allows customer to control information. Imports our sales directly into the database and creates customer profile without doing any data entry.

Cons: Haven't found any yet.

Overall: Their hosted desktop and service is better than any other ATS software we have used. We use it to track all our customers and Business Partners. We can easily reach all our client base in just minutes with the email feature built into this software. We can access our data any where and any time and that comes in handy when we are at major events across America.

Fantastic Customer Support

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Biggest problem I have is lack of customization. It has to be customized by Blackdog. My gopher seems to crash on the days I am busy running reports or researching, going back and forth constantly between windows. The Customer Support is awesome and response is timely. They can talk on my level. The Software has all the features we commonly use.

Some good, Some bad

Sep 27, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Assimilation of resume's. Ability to track activity. Coordination of memos and communication with candidates and clients.

Cons: Difficulty in changing company info. Difficulty in differentiating between individuals with similar or same names.

Overall: Overall the software is adequate. Some glitches that have not been figured out. Some features lacking but overall tends to do the job.

Gopher Support & Heather Clark

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to work with.

Overall: Heather Clark is the backbone for Gopher Support and always handles issues that come up. Would recommend this company to other companies needing a database provider.

Recommendations to other buyers: Good to go.

Good product!

Sep 27, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I think this is a decent product but I don't have much to compare it to. Customer support is always there to help

Always there for us

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: company - quick to respond and pleasurable
software - easy to navigate and does all I need it to do

Good general recruiting software.

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use, resume capture and downloads are very fast.

Cons: Some limitations in state of the art features. I like to keep things very simple, so this works well for me. Needs better maintenance utilities.

Overall: I am a customer since 1994. Easy to use; however, lacks the features of some more sophisticated software using social media, etc. I use on desktop and it is a fast and serves my needs. However, the cloud version, based on my position in Florida, slowed me down 75% as the data bumped to several servers around the country first. Cloud version would only be good if response time is not degraded, so be sure to set up a test system before cutover.

Recommendations to other buyers: Clearly define support and training needs with vendor.

Best Recruiting Partner

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Customizable to your own personal business needs
-Recruiting Software built by Recruiters, for Recruiters - so they understand our daily challenges, and think outside the box on how to solve them to get best function/and less time wasted
-Best software for matching candidates to jobs (creating a pool of best possible)

Cons: -Not a fan of folder 1 and folder 2 - I wish there was just a drop down of candidates/clients that I worked on that day, so I can select who I want to go back and view - quickly. If I click on a profile, and get a call, and by accident click the wrong way, I lose the person I was working on, and it becomes frustrating - as many times I can't recall who it was. I end up finding them, but the drop down with the file name would be cleaner and faster. It really would make life easier.

Overall: As Gopher knows, I have worked with them to customize almost every field to better suite our business needs. I have used other recruiting software's, and although some have nice features, when it comes to matching candidates to our open jobs QUICKLY and recording important candidate/company information, none compare. Another cool thing about Gopher is that almost every field is searchable, which we use all the time. Gopher knows how to keep their best employees, as I can't imagine Sofia or Heather not being there. Those ladies are so knowledgeable and work great together at helping me with projects whenever I need it. They are open on training our team on new features, or even refresher courses when needed. And let's not forget Ken who knows how to get stuff done and quickly. He helped me with a few issues we had that involved our 3rd party IT company who was not very responsive in order to get our Gopher up and running onto our new PC's. Response time to questions or issues is very quick, which is a must. Overall, Gopher has been and is our most valuable business tool.

Recommendations to other buyers: Over all, honestly, I am so pleased with Gopher. I can't imagine recruiting without it. To reiterate what I said earlier, Gopher is our most important business tool. That's all there is too it.

Excellent Support

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Whenever we have a question or concern about Gopher, we are able to reach someone quickly and easily. Heather is very knowledgeable and always knows how to direct us.

Complex UI but solid program

Sep 27, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I use Gopher all day every day. It almost never crashes or lags, but some of the user interface commands are counter-intuitive and difficult to understand at first. Overall though it does the job quite well, once you get used to the controls.

reviewed many before gopher

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Recommend Gopher, do your homework and include Gopher as one of your picks before you decide on your CRM.

DKM Review

Sep 22, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Cons: Installed on a VM. Cannot access anywhere. No mobile application. Cannot text from system. Hard to learn for new users/

Overall: Gopher is a good ATS tool with good features. Would like to see more modern technology and web based system.

Loving GO4-but overwhelmed with what I do not know after 30 years of using it

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its instinctual, customizable and has the long term goal of match and stability

Cons: Me- as a user I just cannot remember all the features or in 30 years have ever used all the features..
There is nothing wrog with GO4 but if people do not use it all or use it right, then they simply blame the SW...DUMB

Overall: The Sofia support is first rate- how do you ever keep her?? :-)
Features and functionality- the 3 is because there are SOOOOOOOOO many that I just cannot learn them all and so I do not get the full benefit of GO4- I would love to talk with a local business owner that uses all of them in their business. I just do NOT understand why it has not done better in the US market, except that it is designed for the 'real' recruiter and todays recruiter is simply lazy, wants easy, pushes quantity not quality and starts a new search every time the same job reopens. DUMB!!! BUT as long as they fall under HR its about numbers not match and HR destroys the point of relationship.. I cannot get a company to look at it and have no idea why. They end up buying something more expensive and less effective.. I suck at selling it and I am sorry for that.

Recommendations to other buyers: You already work too hard at it-- if people aren't using it or seeing it for the GREAT SW it is, then their advice is only to make up for their lack of learning or using it. STOP listening to advice until they use it the way its designed..

There has to be better out there

Sep 22, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Outlook and Gopher are well allinged

Cons: See the notes before

Overall: The search functions on Gopher are poor at best. Not intuitive, not comprehensive. Have you ever downloaded a resume - try it. It takes between 10 and 11 clicks. Customer service is fantastic, Heather is always available and helpful. Top notch person.

Go 4 Gold with Gopher!

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality of the program and how it fills our database needs as a company.

Overall: Gopher has worked out very well for all of our recruiting needs. Their customer service has been patient and are great to work with!

Recommendations to other buyers: Gopher support staff is willing and able to help with any thoughts or issues I have with the software.

solid basic local software

Sep 22, 2016
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Local not web based.

Cons: when MS has updates. The software sometimes needs to be changed.

Overall: 1 person practice. I like how the software is local. I use office 365 and almost every time there are updates, I have to call the support. I am on the support plan and they are super helpful. You can search the resumes for anything that you can think of. I am not changing.

We've Been using Gopher for 14 years and still happy!!!!!!!!!!!!!!!!!!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started our agency 14 years ago and needed a good database for our needs. We did the trial with many different products and Blackdog/Gopher won and we have been happy ever since. I can not say one bad thing about this product. Its easy to learn and use, keeps track of everything from the initial phone call to the placement. I would recommend this product to any recruiter. Best of all, the people at Blackdog are so nice and on top of any issue you may have. Thumbs way up!!!!!!!!!!!!

VPTL. Valuable tool for managing mid sale next sale as well as managing both interim and permanent r

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Great tool used primarily by my area for managing interim leaders and updating communication and using a central area to share communication related to projects

Randy's Review

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It never crashes - can be accessed on my phone from the digital desktop anywhere.

Cons: Difficulty of importing resumes which are in a PDF format.

Overall: I find Gopher easy to tool around. Great for submitting and keeping track of candidates. The help portal is excellent, as well as the customer support.

Recommendations to other buyers: Not really

review Gopher software -Szanca

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's ease of use and all the information you need in one location.

Cons: The email tracking has been posting ALL email traffic onto one record as well as each individual record. There are some repetition with notes/email entries from our remote users and corporate users.

Overall: We have been using Gopher software for over five years and find it to be a useful tool for our recruiting efforts. The ease of use and all the information you need at a glance. It's saved us tons in valuable time and resources. Customer support is outstanding! FSO Szanca Solutions, Inc.

Recommendations to other buyers: A better way to use the tool with multiple users at various locations without duplicating email entries.

Great Recruiting Software

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The wealth of features available that one can use all of or part of, depending on need

Cons: The resume parsing is a little cumbersome, requiring about 7 clicks to finally get a resume parsed. Some of the required clicks seem a little redundant. It would seem that that particular feature could be streamlined a bit.

Overall: We have been on the Go4 platform for several years and, compared to others we used previously, it is, far and away, a superior product. There are so many features available and it allows each user to utilize the platform as they desire, using all the features or just some of them. Technical/customer support is excellent and very responsive and they keep the system updated and enhanced on an ongoing basis.

Recommendations to other buyers: Would like to see the ability to have drop-downs expand fully instead of requiring scrolling to access items at the bottom of the drop-down fields

Paula's review

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The amount of storage. we have over 25K resumes stored in it now and still climbing with more added daily.

Cons: Like anything, it has its quirks. Sometimes I need to contact customer support. They are great though and usually can fix it in a few minutes.

Overall: I rely on Go4 daily for my recruiting tasks. It is like my bible and I use it like it's my diary! It keeps all the notes in it's database on all the candidates. We have had it at our company since 2008.

Recommendations to other buyers: No

Gopher - Pretty Good

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's versatile and easy to use.

Cons: It's a little slower then I'd like it to be.

Overall: I signed up with Gopher about 5 years ago. I liked its versatility and the person who set it up for me did a great job getting it to look and feel like the older system I was using at my former agency. I wanted to hit the ground running and didn't want to spend weeks learning a completely new data base system. It's a tiny bit slower then I'd like it to be, but otherwise very happy with it. Y'all do a good job of adding features and your customer support people are friendly and have fixed all problems.

Recommendations to other buyers: Make it faster and cheaper! I can't really complain to much.

LR Representive. I use Go4 all day everyday

Sep 22, 2016
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: The wild card search function *

Cons: the constant crashing and glitchyness

Overall: It crashes constantly and I have to reboot approx. 4 -5 times daily.. usually in the middle of a phone call. Quite often I will go through the 4 steps to add a note and it won't take so I have to do it multiple times before it actually posts to the record. Also I always have trouble adding more than 1 email. It's also very glitchy sometimes when adding a note it will to into the company name field or I've also seen it go to the current pos: desired pos field or the email field.. I also don't like the fact that I can't delete a note.. we are supposed to send those requests to IT to have it deleted. ...not sure why.. maybe it's a preference thing

Recommendations to other buyers: resume import isn't bad from what I've seen but it could be better, often times it will create a duplicate record

Good Recruiting Software that does the job

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's relative simplicity yet powerful feature set.

Cons: Some functions that I used were not included in later versions of the software

Overall: I have been Gopher user for over 10 years. Prior to that I used PCHunter / MacHunter. This works very well but like all recruiting software you need to plan ahead of time and learn the functions to best utilize it. I have been very impressed with how responsive technical support is and generally there have been very few issues that have occurred that took two attempts to solve. Keep in mind that is over 4 different Windows operating systems from XP Pro to the current Windows 10 platform. I currently use a non cloud based version since I like to have access to my files and not worry about them being accessible without internet access. It is a very simple 4 computer setup and all data amongst our users stays up to date and coordinated. I see no reason to switch from Gopher.

Not a bad Platform

Sep 22, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Saves data precisely.

Cons: Can not navigate through the tab button.

Overall: I haven't used other platforms, so I don't have much to compare too but like it. Could it be better? Of course.

Research Assistant

Sep 22, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Some functions of Gopher are great while others are frustrating and tedious. Overall, it works FINE.

Utilization of Go4

Sep 22, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Simple and easy to use

Cons: Difficult to tailor to our needs

Overall: Overall Go4 is simple and easy to use. It has a number of functions but not all align with our needs. It's difficult to tailor it to meet our needs without messing up other functions.

Our firm has used Gopher for the past twelve years

Mar 04, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly. I only recall needing tech support two times in 12 years, and they were on it immediately

Cons: I have no issues. There's nothing that I do not like. It works well and consistently.

Recommendations to other buyers: There are multiple vendors of headhunter software packages. Evaluate three or four. Some of them I found ridiculously expensive to buy, and others have a monthly charge per user. Gopher is fairly inexpensive.

Blackdog Recruiting Software Go4 recruiters

Sep 24, 2012
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Gopher for Recruiters has been a big help to our firm. We are a niche recruiting firm with seven recruiters, all working in the same specialty. The software that we previously had in place was installed in the late 90's and was, to put it simply, outdated for the information environment we live in now. Its primary setback was that it required two sets of records for a single "contact", one if they were a client and another if they were a candidate. The notes associated with each file were never merged. In addition, the process of adding a resume to the database was cumbersome and required additional overhead in back office staff to administer.

Gopher solved all that. We bought the software in 2009 and have been very pleased with the outcome. We were able to reduce overhead by eliminating one administrative position and we gained some productivity with our recruiters. The Gopher staff did a great job with integrating our existing data.

Cons: No Cons that I can think of

Overall: Strongly recommend

Gopher for Recruiters

Sep 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We are a contingency search firm specializing in direct placement of finance and accounting professionals. We have used Gopher for Recruiters for over 10 years and have been extremely satisfied with the software and the customer support.

Gopher is very flexible and customizable. Another benefit is that the software is tightly integrated with Microsoft Outlook and Word which speeds up a new users learning curve. We use the hosted version of Gopher which allows us to access the software from anywhere in the world and not have to worry about back-ups, installing software updates, etc.

Cons: None. This is a great piece of software. It is priced at a level that is very fair for the value provided.

Overall: We would highly recommend Gopher to any recruiting firm interested in a high quality and reasonable priced product.

Excellent Product-Excellent Service

Sep 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I purchased GOPHER 8 years ago for our three office six person team and it has been awesome from day one in that it delivers everything I ever wanted and offers even more tools that I have not taken the time to learn. Managing our 24,000 person data base is so easy that it substantially reduces the amount of administrative work being performed by recruiters. OUTLOOK linked to GOPHER allows us to automatically log all communications with clients and candidates. Searching for a specific resume or searching for a pool of candidates is instantaneous.

Cons: Seriously, there are no negatives. I have 28 years as a Recruiter and Gopher meets all my needs without any problems.

Overall: Strongly recommended, I love the Product, I love the Customer Service/Customer Relationship.
Customer Service is the best. First of all it's a little like the Maytag repair guy in that we never need them, I can recall only one time in eight years that I had a problem with GOPHER. My call was answered by a real person who worked with me for an hour and resolved the problem. I have asked for their help on four or five other occassions and each time I felt like I had a free consulting firm at my beck and call. An example would be the time we purchased a list of ten thousand people in our industry. Gopher parsed the list and imported the entire thing over a weekend and the charge was a lot less than I would have expected.
Speaking of cost the low purchase price beat the heck out of the other five or six potential systems that we evaluated.