# Gopher for Recruiters Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gopher for Recruiters the right Applicant Tracking solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10276/Gopher/reviews --- Gopher for Recruiters 4.1 (36) [View alternatives](https://www.capterra.com/p/10276/Gopher/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gopher for Recruiters Ease of use 4.0 Customer Service 4.5 ## Pros and Cons in Reviews Anand J Program ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 6-12 months. “We can also integrate email and social media handles without any hustle.“ October 24, 2022 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RL Richard L. Managing Partner Used the software for: ### "Excellent Product-Excellent Service" September 10, 2012 5.0 Strongly recommended, I love the Product, I love the Customer Service/Customer Relationship. Customer Service is the best. First of all it's a little like the Maytag repair guy in that we never need them, I can recall only one time in eight years that I had a problem with GOPHER. My call was answered by a real person who worked with me for an hour and resolved the problem. I have asked for their help on four or five other occassions and each time I felt like I had a free consulting firm at my beck and call. An example would be the time we purchased a list of ten thousand people in our industry. Gopher parsed the list and imported the entire thing over a weekend and the charge was a lot less than I would have expected. Speaking of cost the low purchase price beat the heck out of the other five or six potential systems that we evaluated. Pros I purchased GOPHER 8 years ago for our three office six person team and it has been awesome from day one in that it delivers everything I ever wanted and offers even more tools that I have not taken the time to learn. Managing our 24,000 person data base is so easy that it substantially reduces the amount of administrative work being performed by recruiters. OUTLOOK linked to GOPHER allows us to automatically log all communications with clients and candidates. Searching for a specific resume or searching for a pool of candidates is instantaneous. Cons Seriously, there are no negatives. I have 28 years as a Recruiter and Gopher meets all my needs without any problems. Review Source CD Craig D. President Human Resources Used the software for: 2+ years ### "Gopher - Pretty Good" September 22, 2016 4.0 I signed up with Gopher about 5 years ago. I liked its versatility and the person who set it up for me did a great job getting it to look and feel like the older system I was using at my former agency. I wanted to hit the ground running and didn't want to spend weeks learning a completely new data base system. It's a tiny bit slower then I'd like it to be, but otherwise very happy with it. Y'all do a good job of adding features and your customer support people are friendly and have fixed all problems. Pros It's versatile and easy to use. Cons It's a little slower then I'd like it to be. Review Source WH William H. Treasurer Medical Devices Used the software for: 2+ years ### "Some good, Some bad" September 27, 2016 3.0 Overall the software is adequate. Some glitches that have not been figured out. Some features lacking but overall tends to do the job. Pros Assimilation of resume's. Ability to track activity. Coordination of memos and communication with candidates and clients. Cons Difficulty in changing company info. Difficulty in differentiating between individuals with similar or same names. Review Source PS Paula S. Technical Recruiter/Safety Officer Government Relations Used the software for: 2+ years ### "Paula's review" September 22, 2016 4.0 I rely on Go4 daily for my recruiting tasks. It is like my bible and I use it like it's my diary! It keeps all the notes in it's database on all the candidates. We have had it at our company since 2008. Pros The amount of storage. we have over 25K resumes stored in it now and still climbing with more added daily. Cons Like anything, it has its quirks. Sometimes I need to contact customer support. They are great though and usually can fix it in a few minutes. Review Source RW Randy W. Executive Recruiter Accounting Used the software for: 2+ years ### "Randy's Review" September 22, 2016 4.0 I find Gopher easy to tool around. Great for submitting and keeping track of candidates. The help portal is excellent, as well as the customer support. Pros It never crashes - can be accessed on my phone from the digital desktop anywhere. Cons Difficulty of importing resumes which are in a PDF format. Review Source HN Heather N. Leader Representative Staffing and Recruiting Used the software for: 6-12 months ### "LR Representive. I use Go4 all day everyday" September 22, 2016 2.0 It crashes constantly and I have to reboot approx. 4 -5 times daily.. usually in the middle of a phone call. Quite often I will go through the 4 steps to add a note and it won't take so I have to do it multiple times before it actually posts to the record. Also I always have trouble adding more than 1 email. It's also very glitchy sometimes when adding a note it will to into the company name field or I've also seen it go to the current pos: desired pos field or the email field.. I also don't like the fact that I can't delete a note.. we are supposed to send those requests to IT to have it deleted. ...not sure why.. maybe it's a preference thing Pros The wild card search function \* Cons the constant crashing and glitchyness Review Source LK Lance K. Owner Staffing and Recruiting Used the software for: 2+ years ### "There has to be better out there" September 22, 2016 2.0 The search functions on Gopher are poor at best. Not intuitive, not comprehensive. Have you ever downloaded a resume - try it. It takes between 10 and 11 clicks. Customer service is fantastic, Heather is always available and helpful. Top notch person. Pros Outlook and Gopher are well allinged Cons See the notes before Review Source TT Tiffany T. Director of Opertations Information Technology and Services Used the software for: 2+ years ### "DKM Review" September 22, 2016 4.0 Gopher is a good ATS tool with good features. Would like to see more modern technology and web based system. Cons Installed on a VM. Cannot access anywhere. No mobile application. Cannot text from system. Hard to learn for new users/ Review Source NB Nikki B. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Utilization of Go4" September 22, 2016 3.0 Overall Go4 is simple and easy to use. It has a number of functions but not all align with our needs. It's difficult to tailor it to meet our needs without messing up other functions. Pros Simple and easy to use Cons Difficult to tailor to our needs Review Source SB Shelly B. Director of Candidate Sourcing Renewables & Environment Used the software for: 2+ years ### "Go 4 Gold with Gopher!" September 22, 2016 4.0 Gopher has worked out very well for all of our recruiting needs. Their customer service has been patient and are great to work with! Pros The functionality of the program and how it fills our database needs as a company. Review Source BW Bob W. Used the software for: ### "Performance Excellence" September 22, 2016 5.0 I have nothing but good things with regard to Gopher-- Very easy to use and Customer support is/has been fantastic-- Review Source SM Sharon M. Used the software for: ### "Always there for us" September 27, 2016 5.0 company - quick to respond and pleasurable software - easy to navigate and does all I need it to do Review Source Anand J. Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Value for money product! " October 24, 2022 3.0 Very good experience till now doesn't give me any problems though! Go for it if you are looking for hiring in large numbers. Pros I liked the User interface and easy mode of handling. The page loads very quickly and all the hiring can be done in a single application. From phase 1 to phase 5, we can use it to hire. We can also integrate email and social media handles without any hustle. Both candidates and HR get the email at the same time. Cons Sometimes when we search applications or resumes it takes time to find the results and the exact key words don't match to resumes. AI has to work more. Review Source AS Anna S. Recruiting Manager Human Resources Used the software for: 2+ years ### "Best Recruiting Partner" September 27, 2016 5.0 As Gopher knows, I have worked with them to customize almost every field to better suite our business needs. I have used other recruiting software's, and although some have nice features, when it comes to matching candidates to our open jobs QUICKLY and recording important candidate/company information, none compare. Another cool thing about Gopher is that almost every field is searchable, which we use all the time. Gopher knows how to keep their best employees, as I can't imagine Sofia or Heather not being there. Those ladies are so knowledgeable and work great together at helping me with projects whenever I need it. They are open on training our team on new features, or even refresher courses when needed. And let's not forget Ken who knows how to get stuff done and quickly. He helped me with a few issues we had that involved our 3rd party IT company who was not very responsive in order to get our Gopher up and running onto our new PC's. Response time to questions or issues is very quick, which is a must. Overall, Gopher has been and is our most valuable business tool. Pros \-Customizable to your own personal business needs -Recruiting Software built by Recruiters, for Recruiters - so they understand our daily challenges, and think outside the box on how to solve them to get best function/and less time wasted -Best software for matching candidates to jobs (creating a pool of best possible) Cons \-Not a fan of folder 1 and folder 2 - I wish there was just a drop down of candidates/clients that I worked on that day, so I can select who I want to go back and view - quickly. If I click on a profile, and get a call, and by accident click the wrong way, I lose the person I was working on, and it becomes frustrating - as many times I can't recall who it was. I end up finding them, but the drop down with the file name would be cleaner and faster. It really would make life easier. Review Source CH Cathy H. HR & Recruiting Manager Non-Profit Organization Management Used the software for: 2+ years ### "Gopher: Not recommended for larger organizations" March 30, 2022 3.0 It was an ok stop-gap measure before implementing WorkDay Pros It was simple and fairly easy to use with what options available. Cons It was very simplistic. We implemented to be a stop-gap before going to another system. I really don't think it was designed for an organization as large as ours. It would be good for a small company with minimal openings. Review Source PF Penny F. REAL Workforce stratigist -Consultant Program Development Used the software for: 2+ years ### "Loving GO4-but overwhelmed with what I do not know after 30 years of using it" September 22, 2016 5.0 The Sofia support is first rate- how do you ever keep her?? :-) Features and functionality- the 3 is because there are SOOOOOOOOO many that I just cannot learn them all and so I do not get the full benefit of GO4- I would love to talk with a local business owner that uses all of them in their business. I just do NOT understand why it has not done better in the US market, except that it is designed for the 'real' recruiter and todays recruiter is simply lazy, wants easy, pushes quantity not quality and starts a new search every time the same job reopens. DUMB!!! BUT as long as they fall under HR its about numbers not match and HR destroys the point of relationship.. I cannot get a company to look at it and have no idea why. They end up buying something more expensive and less effective.. I suck at selling it and I am sorry for that. Pros its instinctual, customizable and has the long term goal of match and stability Cons Me- as a user I just cannot remember all the features or in 30 years have ever used all the features.. There is nothing wrog with GO4 but if people do not use it all or use it right, then they simply blame the SW...DUMB Review Source CW Clay W. President Medical Devices Used the software for: 2+ years ### "Good Recruiting Software that does the job" September 22, 2016 4.0 I have been Gopher user for over 10 years. Prior to that I used PCHunter / MacHunter. This works very well but like all recruiting software you need to plan ahead of time and learn the functions to best utilize it. I have been very impressed with how responsive technical support is and generally there have been very few issues that have occurred that took two attempts to solve. Keep in mind that is over 4 different Windows operating systems from XP Pro to the current Windows 10 platform. I currently use a non cloud based version since I like to have access to my files and not worry about them being accessible without internet access. It is a very simple 4 computer setup and all data amongst our users stays up to date and coordinated. I see no reason to switch from Gopher. Pros It's relative simplicity yet powerful feature set. Cons Some functions that I used were not included in later versions of the software Review Source JS Jim S. Vice President Human Resources Used the software for: 2+ years ### "Great Recruiting Software" September 22, 2016 5.0 We have been on the Go4 platform for several years and, compared to others we used previously, it is, far and away, a superior product. There are so many features available and it allows each user to utilize the platform as they desire, using all the features or just some of them. Technical/customer support is excellent and very responsive and they keep the system updated and enhanced on an ongoing basis. Pros The wealth of features available that one can use all of or part of, depending on need Cons The resume parsing is a little cumbersome, requiring about 7 clicks to finally get a resume parsed. Some of the required clicks seem a little redundant. It would seem that that particular feature could be streamlined a bit. Review Source JH Judy H. President Information Technology and Services Used the software for: 2+ years ### "Good general recruiting software." September 27, 2016 4.0 I am a customer since 1994. Easy to use; however, lacks the features of some more sophisticated software using social media, etc. I use on desktop and it is a fast and serves my needs. However, the cloud version, based on my position in Florida, slowed me down 75% as the data bumped to several servers around the country first. Cloud version would only be good if response time is not degraded, so be sure to set up a test system before cutover. Pros Easy to use, resume capture and downloads are very fast. Cons Some limitations in state of the art features. I like to keep things very simple, so this works well for me. Needs better maintenance utilities. Review Source FR Fred R. Used the software for: 2+ years ### "gopher review" September 22, 2016 5.0 Customer reps are excellent. I don't you can find better anywhere. I like the personal contact and follow up compared to when I used Bullhorn. Glad I came back and will probably stay forever. As with any system gopher is a little confusing left click/ right click but one you get the hang of it it works. I would suggest that there be a place in the profile wish there was a place for the Candidate's "street" (the name they go by on a daily basis) along with their formal first name as it currently is. Would seem friendlier to greet them with their street name when contact is made. Pros Somewhat confusing when starting our Review Source MA Matt A. CEO Wholesale Used the software for: 2+ years ### "Best ATS out there" September 30, 2016 5.0 Their hosted desktop and service is better than any other ATS software we have used. We use it to track all our customers and Business Partners. We can easily reach all our client base in just minutes with the email feature built into this software. We can access our data any where and any time and that comes in handy when we are at major events across America. Pros Can be easily customized to fit your needs. Allows customer to control information. Imports our sales directly into the database and creates customer profile without doing any data entry. Cons Haven't found any yet. Review Source RC Rhea C. Faciltiy Security Office/Recruiting Staffing and Recruiting Used the software for: 2+ years ### "review Gopher software -Szanca " September 22, 2016 4.0 We have been using Gopher software for over five years and find it to be a useful tool for our recruiting efforts. The ease of use and all the information you need at a glance. It's saved us tons in valuable time and resources. Customer support is outstanding! FSO Szanca Solutions, Inc. Pros It's ease of use and all the information you need in one location. Cons The email tracking has been posting ALL email traffic onto one record as well as each individual record. There are some repetition with notes/email entries from our remote users and corporate users. Review Source BA Bob A. Principal and General Manager Used the software for: ### "Blackdog Recruiting Software Go4 recruiters" September 24, 2012 5.0 Strongly recommend Pros Gopher for Recruiters has been a big help to our firm. We are a niche recruiting firm with seven recruiters, all working in the same specialty. The software that we previously had in place was installed in the late 90's and was, to put it simply, outdated for the information environment we live in now. Its primary setback was that it required two sets of records for a single "contact", one if they were a client and another if they were a candidate. The notes associated with each file were never merged. In addition, the process of adding a resume to the database was cumbersome and required additional overhead in back office staff to administer. Gopher solved all that. We bought the software in 2009 and have been very pleased with the outcome. We were able to reduce overhead by eliminating one administrative position and we gained some productivity with our recruiters. The Gopher staff did a great job with integrating our existing data. Cons No Cons that I can think of Review Source JD Joe D. Owner Staffing and Recruiting Used the software for: 2+ years ### "Gopher Support & Heather Clark" September 27, 2016 5.0 Heather Clark is the backbone for Gopher Support and always handles issues that come up. Would recommend this company to other companies needing a database provider. Pros Easy to work with. Review Source TT Tom T. Executive Recruiter Used the software for: ### "Gopher for Recruiters" September 10, 2012 5.0 We would highly recommend Gopher to any recruiting firm interested in a high quality and reasonable priced product. Pros We are a contingency search firm specializing in direct placement of finance and accounting professionals. We have used Gopher for Recruiters for over 10 years and have been extremely satisfied with the software and the customer support. Gopher is very flexible and customizable. Another benefit is that the software is tightly integrated with Microsoft Outlook and Word which speeds up a new users learning curve. We use the hosted version of Gopher which allows us to access the software from anywhere in the world and not have to worry about back-ups, installing software updates, etc. Cons None. This is a great piece of software. It is priced at a level that is very fair for the value provided. Review Source Similar Products Featured ## Related categories [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.