--- title: "Kennel Connection Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kennel Connection Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/102808/Kennel-Connection/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Kennel Connection Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kennel Connection ## What is Kennel Connection? For over 30 years, Kennel Connection has been the trusted, family-owned choice of pet care professionals looking to save time, stay organized, and grow their businesses. With flexible plans for cloud, hybrid, or desktop environments, we accommodate businesses of all sizes and internet capabilities. Our robust software supports boarding, daycare, grooming, training, and retail operations with features like online booking, Text-To-Pay, automated reminders, and integrated payment processing. Enjoy unlimited users, detailed reporting, and live phone support from our experienced team, ensuring you have everything you need to run your business efficiently. ## What is Kennel Connection used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 86% Neutral 4% Negative 10% Starting price $89 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kennel Connection?[Manage this product listing](https://www.g2.com/products/kennel-connection/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kennel Connection 4.4 (80) VS. [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting Price $89 Flat Rate, Per Month Starting Price $94.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (79) Ease Of Use 4.5 (79) Value For Money 4.4 (56) Value For Money 4.7 (79) Customer Service 4.5 (78) Customer Service 4.8 (72) ## Kennel Connection alternatives Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/102808/Kennel-Connection/alternatives/) ## FAQs about Kennel Connection Overview ### What problems does Kennel Connection solve? Kennel Connection solves scheduling, recordkeeping, and pet-care instruction gaps for boarding, daycare, grooming, training, and pet-sitting businesses. It centralizes online reservations, client and pet records, employee booking activity, vaccination details, daily care instructions, packages, and payments. Owners, front-desk staff, caregivers, and multi-location salon teams benefit from clearer daily operations and less manual scheduling work. Answer based on 23 reviews Overview ### Which roles and teams benefit most from Kennel Connection? Kennel Connection is most used by pet-care business owners, owner-operators, and presidents who oversee reservations, client records, billing, and daily kennel or grooming operations. Office managers and coordinators use it to manage scheduling, check-ins, communications, and administrative tasks, while grooming and operations managers track appointments, staff activity, and service delivery. Answer based on 78 reviews Overview ### What company size and industries is Kennel Connection built for? Kennel Connection is built for small pet care facilities, with 100% of reviewers from small businesses and Consumer Services leading at 27%. It also serves Hospitality businesses (23%) and Veterinary practices (21%) offering boarding, grooming, daycare, training, retail, and special services, especially kennel operations. Answer based on 80 reviews Features and Usability ### What are the key features of Kennel Connection? Kennel Connection includes booking management for assigning multiple pets, rates, discounts, enrichment activities, and grooming services. Appointment management supports scheduling and reminders, while mobile access through Live Access lets staff check pets in or out and view profiles. Its client portal allows customers to manage bookings on computers, tablets, and phones. Answer based on 11 reviews Pricing ### How much does it cost and what fees or limitations are included? Kennel Connection starts at $89/month for the Standard plan, with Pro at 109/month and Platinum at 149/month. A free trial is available, and unlimited two-way SMS/MMS is an optional add-on. Reviewers call pricing reasonable, though some cite extra-module costs and cumbersome workflows. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Kennel Connection integrate with? Kennel Connection integrates with Swell for payment and customer communication workflows. This native connection gives Kennel Connection users a direct link to a third-party platform for managing related transactions and client interactions within the same system. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kennel Connection? Kennel Connection offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new staff often learn routine tasks quickly, especially in the newer interface, while administrators, part-time employees, and less technical users may need more time for setup, billing, reservations, and advanced features. Answer based on 20 reviews Getting Started and Support ### What customer support options does Kennel Connection offer, and how do users rate the experience? Kennel Connection offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as prompt, patient, knowledgeable, and helpful with setup, updates, and technical issues. Some reviewers report difficulty obtaining help without a service contract, limited weekend availability, or training appointments that do not fit business schedules. Answer based on 43 reviews Features ### What features does Kennel Connection offer for pet care businesses? Kennel Connection provides pet-care businesses a broad set of booking, scheduling, client-record, and operational tools across boarding, daycare, grooming, training, and pet sitting. Online reservations, staff tracking, pet care instructions, vaccines, and customer communications support daily operations. Some operators find the extensive options difficult to learn and want more flexible reports, screens, and billing controls. Answer based on 23 reviews ## Features AI summary Based on 449 Kennel reviews Capterra reviewers point to these as the top priorities when choosing kennel software: - **Booking Management** (**68%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**62%**) Kennel Connection supports all three features reviewers rank highest: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations, keep customer records organized, and accept bookings through digital channels, allowing teams to run daily operations more efficiently and deliver a better client experience. Booking Management 4.7 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Client Management 4.9 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.7 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.9 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 4.8 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Kennel Connection 76 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.2 (57) 4.2 Based on 57 reviews ## Pricing Value for money 4.4 (56) Free Trial [View pricing plan details](https://www.capterra.com/p/102808/Kennel-Connection/pricing/) Standard $89.00 Flat Rate,Per Month It includes: - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - One Module - Unlimited Client/Pet Records Pro $109.00 Flat Rate,Per Month It includes: - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - Petdetect Integration - Quickbooks Desktop Integration - Unlimited Client/Pet Records - Up to 2 Modules Platinum $149.00 Flat Rate,Per Month It includes: - Client Portal (Online Reservations) - Coming Soon - Custom Report Editor - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - Petdetect Integration - Quickbooks Desktop Integration - Remote Access (Live Access) - Unlimited Client/Pet Records - Unlimited Modules Corporate Contact Vendor for Pricing Value for money 4.4 (56) 4.4 Based on 56 reviews ## Integrations [ Swell](https://www.capterra.com/p/196277/A-more-creative-way-sell-and-ship-your-products-more-efficiently/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (78) 4.5 Based on 78 reviews ## User reviews Overall rating 4.4 Based on 80 reviews Filter by rating Counts reflect reviews available in this feed. 5(58) 4(11) 3(3) 2(2) 1(6) Mentioned topic Recent reviews first, then most helpful Manager M. Marketing Manager Used the software for: 3-5 years ### "Kennel Connection Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2026 Overall, Kennel Connection had responsive customer care, you could customize and set up your kennel however worked best for your business, and there was built in tracking of who booked what. Pros I love how you can customize whatever you would like on Kennel Connection. You can easily book dogs as well as keep track of what employee booked what. Cons Kennel Connection had quite a few bugs. Sometimes it would crash unexpectedly or freeze when attempting to complete payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Chief Product Officer Used the software for: Less than 1 year ### "Kennel Connection just got an Upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 We are using Kennel Connection to deliver the Highest Quality of Pet Care. The features for online booking are making our customer experience amazing and the simplicity for our staff is allowing us to drive profitability. Pros I love that Kennel Connection has a new interface that is easy to use, easy to train staff on and has a ton of awesome features. Text to pay makes it super fast and easy for clients to check-out and prompts them to tip 10%, 20% or 25%. The dashboard tells me everything i need to know about my day and who is arriving, who is going home and any alerts I need to be aware of. And I love that it works on mobile devices. Cons I'm using the Live Access version, but heard that Full Cloud is only a few months away. That's exciting because then we don't have to have any local back-ups. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner/Operator Used the software for: 3-5 years ### "Review from Playful Paws" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2022 I have been with kennel connection since we opened in 2018. All of the support from kennel connection has been wonderful. \[SENSITIVE CONTENT\] has always been my go to girl. She has always made me feel welcome as a kennel connection client and makes me feel like my thoughts and concerns are important. I have never had to wait for something to be addressed. Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as \[SENSITIVE CONTENT\] have been amazing the whole time I have had kennel connection. It has been a wonderful software program. Pros I enjoyed that it had all the required modules for my type of business and that it had a very hands on support system. Cons The pay portion of the software. Not being able to send invoices and have clients pay through live access. It would be nice for owners to see what they owe and for us to see who have open balances on our end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Assistant Used the software for: 3-5 years ### "Developers need to step up their game" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2016 I've been using Kennel Connection for 7 years now, and I second most of what has already been said in the 1 and 2 star reviews. It is beyond irritating for a program to have the appearance of Windows/MS Office without the functionality of those programs. When a list contains multiple columns, why not make it possible to sort by those columns? There is a drop down menu that allows limited sorting (by time, run or pet's first or last names) but even there, you recieve inconsistent results. If I sort the boarding window by run, then print a feeding list, the feeding information will be sorted by run. If I sort the daycare window by run, then print a feeding list, the feeding information will be seemingly random, with no order at all that I have been able to discern. Exporting anything to Excel using the Crystal reports (so that you could potentially manipulate the order of the data) produces a discordant spreadsheet, seperating information that I need on one row into a scattered mess over several rows and columns, and making it impossible to try to use Excel to its best advantage either. The daily run time errors are irritating when you are trying to be efficient, even worse is that glitches to the software updates frequently result in lost data--random client's vaccination records just disappear entirely from thier accounts. Finally, the formatting requirements for generating many of the reports on this program are flawed. If I want to get a list of expired vaccinations for example, I can't get a list that shows me any booking with an expired vaccine, unless/until I input my best guess at a range for when the vaccinations in question might have expired. Why make me guess when the point of a software program is to achieve certainty? I'm very grateful for this forum to note these difficulties, thank you. Pros The windows that pop up with vaccination warnings or other notes when you book a dog into a service. Cons See my entire review above. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Kennel Connections is great and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 It keeps track of the vaccines that you require, your able to customize most of the aspects of it. The price is good for what you get. Pros I like having the availability calendar. Overall it is a very simple and easy software to use. Cons I only wish I was able to get on it on an iPad or tablet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Kennel Connection is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2025 I have used Kennel Connection for many years and many updates and many new innovations. KC support makes each transition smooth. Pros I like having easy access to my business even when I’m not there through the online portal and my employees find it was to maneuver! Cons I don’t find a lot to not like and when I have a problem it’s usually user error! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Tops in the Industry!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 We have been quite happy with Kennel Connection. We offer various levels of boarding, grooming, different types of DayPlay, and some training. Kennel Connection manages and integrates all these modules smoothly and without program error. Pros We chose Kennel Connection a decade ago after previewing several demos from various companies. Everytime we had a question, we called for support. We initially chose Kennel Connection because their support was phenomenal, and far better than their competition. That has not changed, and their customer support is stellar. Kennel Connection is also very intuitive and easy to teach new staff to use. Cons There are some aspects I would like to modify for our individual practices. But I appreciate that building in such flexibility throughout the program would create confusion and a greater learning curve. We make do with some workarounds that function for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Software Connection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 Whether I've encountered a technical issue or sought guidance on optimizing their software for my needs, their support team has always been readily accessible. Beyond their commitment to individual users, Software Connection fosters a sense of community among their clientele. Through user forums and webinars, they provide opportunities for users to connect, share insights, and learn from one another. This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem. In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service. Software Connection stands out as a beacon of reliability and quality in the software indust Pros For over two decades, Software Connection has been a steadfast companion in the realm of digital solutions, and my experience with them has been nothing short of exceptional. As a long-time user spanning more than 22 years, I've witnessed their unwavering commitment to customer satisfaction and continuous improvement firsthand. Cons Over the years, I've witnessed a steady stream of updates and enhancements, each aimed at enhancing functionality and addressing user feedback. This commitment to innovation ensures that their software remains relevant and competitive. However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page. I also don't like that you do not have the ability to enlarge specific screens or edit most reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "The best boarding and grooming software available!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 We have increased revenue and decreased time performing daily tasks. Pros The software is easy to use and very reliable. They are constantly adding new features to enhance the product. They listen to customer suggestions and are behind you 100%. They respond quickly and professionally. Cons The online version does not offer all the functionality of the desktop version. I believe they will be adding more soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer DBA My-T-Fine Kennels Used the software for: 3-5 years ### "One of the best changes we have engaged in this year" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 I have been using KC for 22 years and always been impressed with any contact made with customer service! Which has honestly been very little! The program does much more that we have even taken the time to learn - but we are excited to use Access Live and not even having launched it yet to the public I have saved time today!! I am confident that this is a game changer - will save me money and time ! Pros I am very happy with the ability of the client to request their reservation - choose their services, upload their vaccinations. They can now log in and confirm their appointments - saving me from phone calls. Cons so far I have not found one thing that I dislike or like least - we are pumped about it all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/102808/Kennel-Connection/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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