# Kennel Connection Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kennel Connection the right Kennel solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102808/Kennel-Connection/reviews --- Kennel Connection 4.4 (79) [View alternatives](https://www.capterra.com/p/102808/Kennel-Connection/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kennel Connection Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews JH Jessica H Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive.“ April 18, 2024 KJ Ken J pet boardingVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “old update was causing issues and deleting pets from daily schedule.“ June 11, 2024 JS Jessica S Owner, OperatorVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “I had a recent issue with changing bank accounts due to partner separation and \[sensitive content hidden\] and the rest of the team did an amazing job making this really bad situation easier.“ August 8, 2024 SB Sadie Anne B Office ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “It crashes often which is frustrating, wish there was more customization capabilities especially on the boarding and daycare windows“ June 22, 2022 DJ Denise J PresidentConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “KC support makes each transition smooth.“ February 18, 2025 SP Scott P ManagerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “The online version does not offer all the functionality of the desktop version.“ January 24, 2023 CW Christina W PresidentHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem.“ April 25, 2024 LC Lauri C Office CoordinatorConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “Cannot start viewing this on the day that I want.“ September 27, 2022 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Chief Product Officer Computer Software Used the software for: Less than 6 months ### "Kennel Connection just got an Upgrade" March 13, 2023 5.0 We are using Kennel Connection to deliver the Highest Quality of Pet Care. The features for online booking are making our customer experience amazing and the simplicity for our staff is allowing us to drive profitability. Pros I love that Kennel Connection has a new interface that is easy to use, easy to train staff on and has a ton of awesome features. Text to pay makes it super fast and easy for clients to check-out and prompts them to tip 10%, 20% or 25%. The dashboard tells me everything i need to know about my day and who is arriving, who is going home and any alerts I need to be aware of. And I love that it works on mobile devices. Cons I'm using the Live Access version, but heard that Full Cloud is only a few months away. That's exciting because then we don't have to have any local back-ups. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing Kennel Connection I have heard from so many other facilities that using some of the alternative products, the support was lacking with many not offering any phone support at all. Kennel Connection has walked us thru the entire on-boarding process and the phone support with \[sensitive content hidden\] has been amazing. They are always helpful, happy and patient as we make sure we are using the product to the best of our ability. Review Source Response from Software Connection April 16, 2025 Thank you for your wonderful review! We’re thrilled to hear that the new interface, online booking, and Text to Pay features have enhanced both the customer and staff experience. Since your review in 2023, we’re excited to let you know that KC Cloud is now fully available! This means you can take full advantage of cloud-based access without the need for local backups. We're so glad to be part of your journey to provide the highest quality of pet care. If you need any assistance or want to explore more features, our team is always here to help. Thank you for choosing Kennel Connection! MP Melanie P. Owner/Operator Consumer Services Used the software for: 2+ years ### "Review from Playful Paws" June 14, 2022 5.0 I have been with kennel connection since we opened in 2018. All of the support from kennel connection has been wonderful. \[SENSITIVE CONTENT\] has always been my go to girl. She has always made me feel welcome as a kennel connection client and makes me feel like my thoughts and concerns are important. I have never had to wait for something to be addressed. Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as \[SENSITIVE CONTENT\] have been amazing the whole time I have had kennel connection. It has been a wonderful software program. Pros I enjoyed that it had all the required modules for my type of business and that it had a very hands on support system. Cons The pay portion of the software. Not being able to send invoices and have clients pay through live access. It would be nice for owners to see what they owe and for us to see who have open balances on our end. Reason for choosing Kennel Connection It was a software program that had the modules specifically targeted for my type of business and the pricing for the modules was reasonable Switched from [Thryv](https://www.capterra.com/p/156926/Thryv/) I recently switched to another software program due to some missing elements that kennel connection did not have and the new company did. I have switched back to kennel connection due to some booking issues with the other software program. Kennel connection has informed me that they are working on getting some of these features into thier program to relieve some of the issues that I have with the software and make my business run smoother. Review Source Response from Software Connection April 16, 2025 Thank you for your kind words and for being a valued customer since 2018! We're thrilled to hear that you've had such a positive experience with our support team, and we truly appreciate the mention of our team members. We’ve heard your feedback about the pay portion of the software and wanted to share that we now offer Text to Pay, making it easier for your clients to settle invoices quickly. Additionally, with our cloud-based version, managing payments and tracking balances has become even more streamlined. If you ever need assistance or have additional feedback, we’re always here to support your business! AT A T. Office Assistant Hospitality Used the software for: 2+ years ### "Developers need to step up their game" November 4, 2016 1.0 I've been using Kennel Connection for 7 years now, and I second most of what has already been said in the 1 and 2 star reviews. It is beyond irritating for a program to have the appearance of Windows/MS Office without the functionality of those programs. When a list contains multiple columns, why not make it possible to sort by those columns? There is a drop down menu that allows limited sorting (by time, run or pet's first or last names) but even there, you recieve inconsistent results. If I sort the boarding window by run, then print a feeding list, the feeding information will be sorted by run. If I sort the daycare window by run, then print a feeding list, the feeding information will be seemingly random, with no order at all that I have been able to discern. Exporting anything to Excel using the Crystal reports (so that you could potentially manipulate the order of the data) produces a discordant spreadsheet, seperating information that I need on one row into a scattered mess over several rows and columns, and making it impossible to try to use Excel to its best advantage either. The daily run time errors are irritating when you are trying to be efficient, even worse is that glitches to the software updates frequently result in lost data--random client's vaccination records just disappear entirely from thier accounts. Finally, the formatting requirements for generating many of the reports on this program are flawed. If I want to get a list of expired vaccinations for example, I can't get a list that shows me any booking with an expired vaccine, unless/until I input my best guess at a range for when the vaccinations in question might have expired. Why make me guess when the point of a software program is to achieve certainty? I'm very grateful for this forum to note these difficulties, thank you. Pros The windows that pop up with vaccination warnings or other notes when you book a dog into a service. Cons See my entire review above. Review Source Response from Software Connection November 8, 2016 Hello, Not knowing which company you are from as I can't find your name in our database, I would first suggest you update to the latest version. I see some things in your note that have changed. You might also want to check out our training videos, they may be of some help to you. We have a library of videos on YouTube. If we can help you, please let us know by calling or e-mailing. We're here to help. We have a feature request forum so you can request features, a trainer on staff, a full Knowledgebase of articles and much more to assist our customers. Again, please give us a call or send an e-mail if we can be of assistance. Thank you! DB Delaney B. Owner Facilities Services Used the software for: 2+ years ### "Kennel Connections is great and easy to use" June 8, 2022 4.0 It keeps track of the vaccines that you require, your able to customize most of the aspects of it. The price is good for what you get. Pros I like having the availability calendar. Overall it is a very simple and easy software to use. Cons I only wish I was able to get on it on an iPad or tablet Reason for choosing Kennel Connection Pricing and the customer service is better. Thank you Rick! Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) It was too complicated, had too many features that I didn't need and even the basic plan was expensive and didn't give me what I did need. Review Source Response from Software Connection April 16, 2025 Thank you for your review and for being a loyal customer! We're so glad to hear that you've found Kennel Connection useful for tracking vaccines, customizing features, and using the availability calendar. We understand your desire to use the software on an iPad or tablet, and we’re happy to share that with our cloud-based version, you can now access Kennel Connection from any device with internet access, including tablets! This should make it even easier to manage your business on the go. We appreciate your feedback and are always here if you need assistance! DJ Denise J. President Consumer Services Used the software for: 2+ years ### "Kennel Connection is the best!" February 18, 2025 5.0 I have used Kennel Connection for many years and many updates and many new innovations. KC support makes each transition smooth. Pros I like having easy access to my business even when I’m not there through the online portal and my employees find it was to maneuver! Cons I don’t find a lot to not like and when I have a problem it’s usually user error! Review Source JS Jessica S. Owner, Operator Veterinary Used the software for: 2+ years ### "Kennel Connection Tech Support A+++" August 8, 2024 5.0 We have had KC for 10+ years and have been very happy with it overall. I had a recent issue with changing bank accounts due to partner separation and \[sensitive content hidden\] and the rest of the team did an amazing job making this really bad situation easier. He was professional, kind and prompt with his communications. He checked back with me multiple times and made sure my issue was resolved in everyway. Pros the ease of the program. It is very user friendly and the tech support is great. Cons There are some bugs, but do get fixed with the updates Review Source Response from Software Connection April 16, 2025 Thank you so much for your review and for being a valued KC user for over 10 years! We’re happy to hear our team was able to support you through a difficult situation. Providing kind, professional, and timely assistance is what we strive for, so it’s great to know we made a positive impact. We’re glad you find KC user-friendly and that tech support has been helpful along the way. We appreciate your understanding as we work to improve the software with regular updates. We’re always here if you need anything—thank you again for your support! RM REBECCA M. personal Hospitality Used the software for: I used a free trial ### "Excellent!" September 5, 2024 5.0 So far so good! Will let you know once I have more exposure. Pros The human connection with \[sensitive content hidden\] and his patience and conversation! Cons Just scratching the surface, no opinion yet Review Source Response from Software Connection April 16, 2025 Thank you for your review! We're so glad to hear that you've had a great experience so far, especially with our team’s support. Building strong connections with our customers is a top priority, and we appreciate your kind words. We look forward to hearing more about your experience as you continue exploring Kennel Connection! If you ever have questions or need assistance, don’t hesitate to reach out. SH Scott H. Owner Hospitality Used the software for: 2+ years ### "Outstanding customer support" July 29, 2024 5.0 Pros Overall design and tech support Ease of use Cons complex at times to set prices for different services Reason for choosing Kennel Connection Best program for our business Very complete Review Source Response from Software Connection April 16, 2025 Thank you for your review! We’re so glad to hear that Kennel Connection has been the best fit for your business and that you’ve had a positive experience with our design, ease of use, and customer support. We understand that pricing setups can sometimes feel complex, and we’re always here to help walk you through any challenges. Your feedback is valuable as we continue improving the software to better serve you. Don’t hesitate to reach out if you need anything—our team is happy to assist! KJ Ken J. pet boarding Veterinary Used the software for: 2+ years ### "great customer service" June 11, 2024 5.0 Pros customer service provide help quickly and efficiently. Cons old update was causing issues and deleting pets from daily schedule. Review Source Response from Software Connection April 16, 2025 Thank you for your review and for the kind words about our customer service team—we’re so glad we could assist you quickly and efficiently! We understand how frustrating software issues can be, and we appreciate your patience. We’re always working to improve, and we now offer KC Cloud, which provides automatic updates and enhanced reliability to help prevent issues like this. If you’d like to learn more or need any help, we’re always here. Thank you for being part of the KC family! PB Patricia B. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Tops in the Industry!" April 24, 2024 5.0 We have been quite happy with Kennel Connection. We offer various levels of boarding, grooming, different types of DayPlay, and some training. Kennel Connection manages and integrates all these modules smoothly and without program error. Pros We chose Kennel Connection a decade ago after previewing several demos from various companies. Everytime we had a question, we called for support. We initially chose Kennel Connection because their support was phenomenal, and far better than their competition. That has not changed, and their customer support is stellar. Kennel Connection is also very intuitive and easy to teach new staff to use. Cons There are some aspects I would like to modify for our individual practices. But I appreciate that building in such flexibility throughout the program would create confusion and a greater learning curve. We make do with some workarounds that function for us. Review Source Response from Software Connection April 16, 2025 Thank you so much for your review and for trusting Kennel Connection for over a decade! We’re thrilled to hear our software has supported your diverse services and that our customer support continues to meet your expectations. We understand the need for flexibility, and we’re always working to enhance functionality while keeping things user-friendly. Our KC Cloud platform offers automatic updates and new features designed to streamline your workflow even further. We appreciate your feedback and are always here to help. JB Jill B. Owner Consumer Services Used the software for: 2+ years ### "Kennel Connection use" March 19, 2024 3.0 Pros Fairly simple to use for new employee training Cons Not as intuitive as other software I've used in the past Review Source Response from Software Connection April 16, 2025 Thank you for your feedback! We’re glad to hear that Kennel Connection has been helpful for training new employees. We understand that every software has a learning curve, and we’re always looking for ways to improve the user experience. If you ever have specific suggestions or need help navigating certain features, our support team is always here to assist. We’ve also introduced KC Cloud, which includes automatic updates and enhancements aimed at making things even more intuitive. We appreciate your input and look forward to supporting your business! KS Katherine S. Owner Hospitality Used the software for: 6-12 months ### "KC in Knoxville kennel" November 24, 2022 5.0 Customer support is excellent! Pros We purchased the kennel in March 2022 and it already has KC. We upgraded to the platinum package and are overall pleased with the software. Pay by text was just added and is a feature we were extremely interested in! Cons There are some functions that we would like that are still in development. We are willing to wait.Would like a different POS system that is easier for the customers to use. Review Source Response from Software Connection April 16, 2025 Thank you for your thoughtful review and for sharing your experience! We're so glad to hear that you're pleased with Kennel Connection, especially the addition of the "Pay by Text" feature. As we continue to evolve, we're excited to let you know that KC Cloud is now available, offering even more flexibility and ease of use for managing your business remotely. We appreciate your patience as we develop new features, and we’ll keep working on improving the customer experience. Your input is invaluable, so please feel free to reach out if you have any suggestions or need assistance. LB Lisa B. Owner Consumer Services Used the software for: 2+ years ### "Easy program" February 27, 2019 5.0 My experience with KC has been a good one. I'm old school, I like that I can keep it simple and personal or add on modules if needed. CSR in customer service has helped me tremendously over the years. Thanks ! Pros I find this program very easy to use. Although, I'm only using a small fraction of what this software is capable of, I like the simplicity of it. I have been with KC since the 90's and have had no major issues. The price seems very reasonable. I don't have all of the extra modules that are offered at an additional price, however. I like that I only pay for the ones I want to use. Cons I was told back in 1994 or 1995 when this program was first purchased that I would have lifetime support. I'm finding that support harder to get lately. Perhaps because I am using 2017's model. I am someone that uses maybe 5% of what this program has to offer so updating every year-two years doesn't make sense. I don't use the benefits of updated systems and I don't think they change all that much to warrant an upgrade. Review Source SAB Sadie Anne B. Office Manager Facilities Services Used the software for: 2+ years ### "Thank you" June 22, 2022 5.0 Pros Scheduling, credit card processing, overall very nice product Cons It crashes often which is frustrating, wish there was more customization capabilities especially on the boarding and daycare windows Reason for choosing Kennel Connection I don't remember at time of purchase, but now I'd chose KC because of their customer service Review Source Response from Software Connection April 16, 2025 Thank you for your feedback and for being a long-time customer! We're glad to hear that you've found value in our scheduling, credit card processing, and overall product. We understand how frustrating crashes can be, and we’ve worked hard to improve stability in our cloud-based version, which was launched since your review. We've also made enhancements to customization features, particularly around boarding and daycare windows, and continue to focus on making Kennel Connection more flexible to your needs. If you'd like to explore the latest updates or need any assistance, feel free to reach out—our team is always happy to help! CJ Crystal J. Salon owner Used the software for: 2+ years ### "Great software but.." December 5, 2016 3.0 This was the first software that I ever used in my grooming career at a boarding facility. When I went out on my own and opened a grooming salon I bought this software. Loved it, but decided to try something different a few years later. While I know longer use KC, I often find myself wanting to go back to it. Their client and pet screens set up is superb! Only problem with it is the layout of the appointment book. It is difficult to use at a glance with grooming appointments and multiple groomers. Should look more like an appointment book like most other grooming softwares. Also, it has very MINIMAL, reports for the buck. This is an expensive program and should have more reports and payroll to justify the cost, but I would absolutely give up the reports and switch back if they would change the layout of the appointment tracking. It would also be nice if they would include their online booking in the demo as it's a must have for me and the amount is a lot to spend just to find out it doesn't work for me Been suggesting some of these from them for years. Hopefully someday they will listen. Pros Pet and client screens. Cons Not enough reports, expensive, no payroll, and layout of appointment screen Review Source Response from Software Connection December 14, 2016 Hi Crystal, We are revamping the program for the next release, Kennel Connection 7.0, and some of the schedules will be changing. We currently have hundreds of reports available in the system now, but if a customer feels a report is missing, we have customer feature request that allows customers to request features and reports. We are adding in over 200 requests to 7.0 for the initial release. Thank you for your review and have a great day! LS Lori S. Owner Animation Used the software for: 2+ years ### "Love \[SENSITIVE CONTENT\] in support" June 29, 2022 5.0 Good. Pros Amazing customer support. Timely and thorough! \[SENSITIVE CONTENT\] is amazing! Cons Difficult to audit financials to catch manager theft. Need to see deleted invoices and receipts. Review Source Response from Software Connection April 16, 2025 Thank you for your feedback and kind words about our customer support team! We're glad to hear that you've had positive experiences with our service. We understand the importance of financial transparency and auditing tools, and we appreciate you bringing up the need for better tracking of deleted invoices and receipts. If there's anything else we can assist you with, or if you'd like to explore additional features, please don't hesitate to reach out. We're here to help and continuously working to enhance the user experience! TB Tom B. Manager Farming Used the software for: 2+ years ### "Outstanding Software Product and Support!!" June 7, 2022 5.0 Pros This software is very user friendly. Reports , invoicing, data retrieval all very easy. Sales team (Carri) and the support team (Jen and Phil) are excellent in knowledge and finding solutions and making suggestions! Cons Very Satisfied client. Review Source Response from Software Connection April 16, 2025 Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve found Kennel Connection user-friendly and that our support team has been helpful in assisting with solutions and suggestions. It’s wonderful to know that Carri, Jen, and Phil have made such a positive impact. We continue to prioritize excellent service and are always here to support you with any questions or needs. Thanks again for being a valued customer! JK Joyce K. Owner Used the software for: ### "Not with the Times - Too Time Consuming!" March 31, 2015 1.0 We purchased Kennel Connection at a tradeshow before researching all the other amazing ones on Capterra. We found that our manual system of Microsoft Excel and Outlook Calendar is way more functional than this program. It took us days to input all our current clients and the ease of use of system (including dates) was inconsistent. There is way too many tabs for options - which becomes overwhelming. This product might have been awesome 10 years ago - but it has not kept up with the convenience of entering clients/products and scheduling. It does not bode well for scan cards nor does it scan products correctly for invoicing. Everything is manual and takes too long, and like a previous reviewer mentioned - you need to close out of every thing you do in order to see other tabs. The run time errors are annoying. The only good thing about KC is the customer service response. I'm sad that I spent thousands on purchasing this program when there are other better programs that cost less. PS: The photo upload does not work either - and u can't book re-occurring appointments if they are on different dates - so you have to manually enter each booking. Review Source Response from Software Connection March 31, 2015 Hello Joyce, I'm sorry you are having difficulties with Kennel Connection. I looked at your file and see you haven't installed any of the updates we've posted. I'll send you a link so you can do that, as it may rectify some of your issues. If you had a client list in another file, we could have imported that for you. I'm not sure if you were aware of that? We have many tabs and options because that's what our customers have requested. With over 5,000 customers, we had to add in many options that not everyone will use but that are frequently requested. Bar code should work as we have many customers using them. Please e-mail me with more details about your issue so I can get you some help with that (jenn@bluecrystalsoftware.com) The photo upload should also work. I'd be happy to assist with this or any other issues you may be having. SK Shannon K. Owner Veterinary Used the software for: 2+ years ### "Some glitches " November 29, 2018 4.0 I hate customer service to the point that I was searching for other software to use. I like the functionality for the most part. Pros Great for scheduling boarding and has good reports. Excellent for invoicing. Easy to figure out. Cons Often vaccinations are randomly deleted. Tried to talk to customer service, but you have to buy an expensive package for them to fix glitches in their own software. Not easy to schedule reoccurring boarding appointments, that feature is daycare only. Review Source DW Debbie W. Owner Used the software for: ### "Great Tech Support!" January 26, 2016 5.0 I'm not the most "techy" person so I always appreciate good tech support. It's probably the number 1 thing I look for when shopping anything having to do with computers/software. After a horrid experience with a well known electronics store, I had to call Kennel Connection's support to straighten out their mess. KC was so patient & thorough! Paul not only addressed my problem, but did updates & connected my 2 computers together. I can now run KC on both computers & they communicate with one another even though I don't have the web version! I have added onto the Boarding module each year (QB's & Training) & they have helped me to get them set up each time. There is also a FB page where you can ask questions that are answered promptly by KC staff. KC keeps our records, schedules, training, & boarding organized. It is pretty customizable. It was a learning curve for me but you can find instructions on their support site and/or YouTube. I especially love the fact that you can choose the web version or owning the software outright with no monthly fees. I believe great customer service is a rare thing these days so I always go out of my way to spread the word when a company excels in that area. Thus my detailed brag about Kennel Connection! Review Source Response from Software Connection January 27, 2016 Thank you so much for your kind review, Debbie. We value your business and your opinion! BS B S. Manager Used the software for: ### "Sadly Disappointing Over Time" March 14, 2015 2.0 At first, I loved this software. After 5 years, not so much. This program is quirky. There are frequent run time errors, features sometimes don't work properly and the inability to switch between open windows without closing them is just annoying. I find myself more often than not, double checking the estimate for boarding multiple dogs at a reduced rate. It simply ignores the parameters of those discounts in the settings. I have begun the search for kennel software again. I believe there is a more cost effective, user friendly software out there somewhere. That being said...we have used this software for five years and upgraded one time. There are some features that are really useful. If you have a caller ID modem the customer record pops up. There is a frequent customer feature to track services. And it makes nice looking gift certificates. I think I may just have a better understanding of what our needs are in software....I don't think Kennel Connection is it. Review Source Response from Software Connection February 11, 2016 Hello Buffy, Thank you for the review. I hope you have found what you are looking for and wish you the best! RB Robert B. Used the software for: ### "Be Cautious " December 20, 2016 4.0 I purchased the software at the end of November. In less than a month, I was notified that a new version of the software is coming out. I feel that Blue Crystal Software Corporation/ Kennel Connection should have informed me about the new release when it was two months away. We could have worked out the cost of the new release up front and I would have remained a satisfied customer. Review Source Response from Software Connection January 3, 2017 Hi Robert, We do have a new version coming out soon, but it hasn't been released yet and we don't have an exact date of release. We don't advertise it to new customers until we have a release date. I would suggest you speak to the sales team in regards to the new version. Thank you for your business! BR Bret R. Co-Owner Used the software for: ### "Great Software does everything you need!!!" February 4, 2016 5.0 Software has a lot of features and multiple ways to do one thing. Sometimes that can be good sometimes a little confusing. I like the fact that it can do everything for you. I would like to see the retail and inventory feature updated quite a bit in the next one. Review Source Response from Software Connection February 11, 2016 Hi Burt, Thank you for your review! If you have a moment, please submit your feature requests for the inventory and retail sections via the support center if you haven't already so we can add it to our customer request list for the next version. Thank you! GP Garnett P. Owner Used the software for: ### "Blue Crystal Kennel Connection" February 11, 2016 5.0 Easy to use, quick learning curve, Pennsylvania stats readily available which really helps out. I have had this software over 5 years and just love it. I have a small boarding/grooming business and this makes life so much easier for me. I have the credit card module which has helped save money and make money for me as wee had no taken credit/debit cards before. Review Source Response from Software Connection February 11, 2016 Hello Garnett, thank you for your review. We are happy to hear you are doing well with Kennel Connection. Have a great day! DF Danielle F. Owner Used the software for: ### "Exceptional customer service" February 4, 2016 5.0 Exceptional customer service whenever I call I am very happy to know that all of my kennel connection issues can be resolved quickly with a phone call or an email . If it was not a quick fix I have been able to work with kennel connection staff to solve the problem as soon as possible. My employees also find the program to be user friendly Review Source Response from Software Connection February 5, 2016 Thank you, Danielle. We appreciate your business and your kind comments! 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