---
title: "Kennel Connection Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Kennel Connection the right Kennel solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/102808/Kennel-Connection/reviews/"
page_type: "reviews"
language: "en"
---

Kennel Connection

4.4 (80)

[View alternatives](https://www.capterra.com/p/102808/Kennel-Connection/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Kennel Connection

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

JH

Jessica H

Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive.“

April 18, 2024

MO

Makenna O

Marketing ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes it would crash unexpectedly or freeze when attempting to complete payments.“

June 5, 2026

DJ

Denise J

PresidentConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years.

“KC support makes each transition smooth.“

February 18, 2025

KJ

Ken J

pet boardingVeterinary, 2 - 10 employeesUsed the software for: More than 2 years.

“old update was causing issues and deleting pets from daily schedule.“

June 11, 2024

CW

Christina W

PresidentHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem.“

April 25, 2024

SP

Scott P

ManagerHospitality, 2 - 10 employeesUsed the software for: More than 2 years.

“The online version does not offer all the functionality of the desktop version.“

January 24, 2023

JS

Jessica S

Owner, OperatorVeterinary, 11 - 50 employeesUsed the software for: More than 2 years.

“I had a recent issue with changing bank accounts due to partner separation and \[sensitive content hidden\] and the rest of the team did an amazing job making this really bad situation easier.“

August 8, 2024

SB

Sadie Anne B

Office ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It crashes often which is frustrating, wish there was more customization capabilities especially on the boarding and daycare windows“

June 22, 2022

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Chief Product Officer  
Computer Software  
Used the software for: Less than 6 months

### "Kennel Connection just got an Upgrade"

March 13, 2023

5.0

We are using Kennel Connection to deliver the Highest Quality of Pet Care. The features for online booking are making our customer experience amazing and the simplicity for our staff is allowing us to drive profitability.

Pros

I love that Kennel Connection has a new interface that is easy to use, easy to train staff on and has a ton of awesome features. Text to pay makes it super fast and easy for clients to check-out and prompts them to tip 10%, 20% or 25%. The dashboard tells me everything i need to know about my day and who is arriving, who is going home and any alerts I need to be aware of. And I love that it works on mobile devices.

Cons

I'm using the Live Access version, but heard that Full Cloud is only a few months away. That's exciting because then we don't have to have any local back-ups.

Alternatives considered

[PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reason for choosing Kennel Connection

I have heard from so many other facilities that using some of the alternative products, the support was lacking with many not offering any phone support at all. Kennel Connection has walked us thru the entire on-boarding process and the phone support with \[sensitive content hidden\] has been amazing. They are always helpful, happy and patient as we make sure we are using the product to the best of our ability.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your wonderful review! We’re thrilled to hear that the new interface, online booking, and Text to Pay features have enhanced both the customer and staff experience. Since your review in 2023, we’re excited to let you know that KC Cloud is now fully available! This means you can take full advantage of cloud-based access without the need for local backups. We're so glad to be part of your journey to provide the highest quality of pet care. If you need any assistance or want to explore more features, our team is always here to help. Thank you for choosing Kennel Connection!

MP

Melanie P.  
Owner/Operator  
Consumer Services  
Used the software for: 2+ years

### "Review from Playful Paws"

June 14, 2022

5.0

I have been with kennel connection since we opened in 2018. All of the support from kennel connection has been wonderful. \[SENSITIVE CONTENT\] has always been my go to girl. She has always made me feel welcome as a kennel connection client and makes me feel like my thoughts and concerns are important. I have never had to wait for something to be addressed. Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as \[SENSITIVE CONTENT\] have been amazing the whole time I have had kennel connection. It has been a wonderful software program.

Pros

I enjoyed that it had all the required modules for my type of business and that it had a very hands on support system.

Cons

The pay portion of the software. Not being able to send invoices and have clients pay through live access. It would be nice for owners to see what they owe and for us to see who have open balances on our end.

Reason for choosing Kennel Connection

It was a software program that had the modules specifically targeted for my type of business and the pricing for the modules was reasonable

Switched from

[Thryv](https://www.capterra.com/p/156926/Thryv/)

I recently switched to another software program due to some missing elements that kennel connection did not have and the new company did. I have switched back to kennel connection due to some booking issues with the other software program. Kennel connection has informed me that they are working on getting some of these features into thier program to relieve some of the issues that I have with the software and make my business run smoother.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your kind words and for being a valued customer since 2018! We're thrilled to hear that you've had such a positive experience with our support team, and we truly appreciate the mention of our team members. We’ve heard your feedback about the pay portion of the software and wanted to share that we now offer Text to Pay, making it easier for your clients to settle invoices quickly. Additionally, with our cloud-based version, managing payments and tracking balances has become even more streamlined. If you ever need assistance or have additional feedback, we’re always here to support your business!

AT

A T.  
Office Assistant  
Hospitality  
Used the software for: 2+ years

### "Developers need to step up their game"

November 4, 2016

1.0

I've been using Kennel Connection for 7 years now, and I second most of what has already been said in the 1 and 2 star reviews. It is beyond irritating for a program to have the appearance of Windows/MS Office without the functionality of those programs. When a list contains multiple columns, why not make it possible to sort by those columns? There is a drop down menu that allows limited sorting (by time, run or pet's first or last names) but even there, you recieve inconsistent results. If I sort the boarding window by run, then print a feeding list, the feeding information will be sorted by run. If I sort the daycare window by run, then print a feeding list, the feeding information will be seemingly random, with no order at all that I have been able to discern. Exporting anything to Excel using the Crystal reports (so that you could potentially manipulate the order of the data) produces a discordant spreadsheet, seperating information that I need on one row into a scattered mess over several rows and columns, and making it impossible to try to use Excel to its best advantage either. The daily run time errors are irritating when you are trying to be efficient, even worse is that glitches to the software updates frequently result in lost data--random client's vaccination records just disappear entirely from thier accounts. Finally, the formatting requirements for generating many of the reports on this program are flawed. If I want to get a list of expired vaccinations for example, I can't get a list that shows me any booking with an expired vaccine, unless/until I input my best guess at a range for when the vaccinations in question might have expired. Why make me guess when the point of a software program is to achieve certainty? I'm very grateful for this forum to note these difficulties, thank you.

Pros

The windows that pop up with vaccination warnings or other notes when you book a dog into a service.

Cons

See my entire review above.

Review Source

Response from Software Connection

November 8, 2016

Hello, Not knowing which company you are from as I can't find your name in our database, I would first suggest you update to the latest version. I see some things in your note that have changed. You might also want to check out our training videos, they may be of some help to you. We have a library of videos on YouTube. If we can help you, please let us know by calling or e-mailing. We're here to help. We have a feature request forum so you can request features, a trainer on staff, a full Knowledgebase of articles and much more to assist our customers. Again, please give us a call or send an e-mail if we can be of assistance. Thank you!

MO

Makenna O.  
Marketing Manager  
Facilities Services  
Used the software for: 2+ years

### "Kennel Connection Review"

June 5, 2026

4.0

Overall, Kennel Connection had responsive customer care, you could customize and set up your kennel however worked best for your business, and there was built in tracking of who booked what.

Pros

I love how you can customize whatever you would like on Kennel Connection. You can easily book dogs as well as keep track of what employee booked what.

Cons

Kennel Connection had quite a few bugs. Sometimes it would crash unexpectedly or freeze when attempting to complete payments.

Review Source

DB

Delaney B.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Kennel Connections is great and easy to use"

June 8, 2022

4.0

It keeps track of the vaccines that you require, your able to customize most of the aspects of it. The price is good for what you get.

Pros

I like having the availability calendar. Overall it is a very simple and easy software to use.

Cons

I only wish I was able to get on it on an iPad or tablet

Reason for choosing Kennel Connection

Pricing and the customer service is better. Thank you Rick!

Switched from

[Gingr](https://www.capterra.com/p/136469/Gingr/)

It was too complicated, had too many features that I didn't need and even the basic plan was expensive and didn't give me what I did need.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your review and for being a loyal customer! We're so glad to hear that you've found Kennel Connection useful for tracking vaccines, customizing features, and using the availability calendar. We understand your desire to use the software on an iPad or tablet, and we’re happy to share that with our cloud-based version, you can now access Kennel Connection from any device with internet access, including tablets! This should make it even easier to manage your business on the go. We appreciate your feedback and are always here if you need assistance!

DJ

Denise J.  
President  
Consumer Services  
Used the software for: 2+ years

### "Kennel Connection is the best!"

February 18, 2025

5.0

I have used Kennel Connection for many years and many updates and many new innovations. KC support makes each transition smooth.

Pros

I like having easy access to my business even when I’m not there through the online portal and my employees find it was to maneuver!

Cons

I don’t find a lot to not like and when I have a problem it’s usually user error!

Review Source

PB

Patricia B.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Tops in the Industry!"

April 24, 2024

5.0

We have been quite happy with Kennel Connection. We offer various levels of boarding, grooming, different types of DayPlay, and some training. Kennel Connection manages and integrates all these modules smoothly and without program error.

Pros

We chose Kennel Connection a decade ago after previewing several demos from various companies. Everytime we had a question, we called for support. We initially chose Kennel Connection because their support was phenomenal, and far better than their competition. That has not changed, and their customer support is stellar. Kennel Connection is also very intuitive and easy to teach new staff to use.

Cons

There are some aspects I would like to modify for our individual practices. But I appreciate that building in such flexibility throughout the program would create confusion and a greater learning curve. We make do with some workarounds that function for us.

Review Source

Response from Software Connection

April 16, 2025

Thank you so much for your review and for trusting Kennel Connection for over a decade! We’re thrilled to hear our software has supported your diverse services and that our customer support continues to meet your expectations. We understand the need for flexibility, and we’re always working to enhance functionality while keeping things user-friendly. Our KC Cloud platform offers automatic updates and new features designed to streamline your workflow even further. We appreciate your feedback and are always here to help.

CW

Christina W.  
President  
Hospitality  
Used the software for: 2+ years

### "Software Connection"

April 25, 2024

5.0

Whether I've encountered a technical issue or sought guidance on optimizing their software for my needs, their support team has always been readily accessible. Beyond their commitment to individual users, Software Connection fosters a sense of community among their clientele. Through user forums and webinars, they provide opportunities for users to connect, share insights, and learn from one another. This sense of camaraderie not only enhances the user experience but also underscores Software Connection's dedication to fostering a supportive ecosystem. In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service. Software Connection stands out as a beacon of reliability and quality in the software indust

Pros

For over two decades, Software Connection has been a steadfast companion in the realm of digital solutions, and my experience with them has been nothing short of exceptional. As a long-time user spanning more than 22 years, I've witnessed their unwavering commitment to customer satisfaction and continuous improvement firsthand.

Cons

Over the years, I've witnessed a steady stream of updates and enhancements, each aimed at enhancing functionality and addressing user feedback. This commitment to innovation ensures that their software remains relevant and competitive. However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page. I also don't like that you do not have the ability to enlarge specific screens or edit most reports.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your thoughtful review and for trusting Kennel Connection for over 22 years—it means so much to us! We’re glad to hear our support and user community have made a positive impact. We understand your concerns about updates and the support page changes. We’re always working to balance innovation with the personalized support you value. With KC Cloud, we’ve introduced automatic updates and enhanced features to simplify the user experience. We appreciate your feedback and are here anytime you need assistance. Thank you for being part of the KC family!

SP

Scott P.  
Manager  
Hospitality  
Used the software for: 2+ years

### "The best boarding and grooming software available!"

January 24, 2023

5.0

We have increased revenue and decreased time performing daily tasks.

Pros

The software is easy to use and very reliable. They are constantly adding new features to enhance the product. They listen to customer suggestions and are behind you 100%. They respond quickly and professionally.

Cons

The online version does not offer all the functionality of the desktop version. I believe they will be adding more soon.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your thoughtful review! We're thrilled to hear that Kennel Connection has helped increase your revenue and streamline daily tasks. Since your review in 2023, we’ve made great strides with our cloud-based platform. The full KC Cloud is now here, and we've added even more features to ensure it offers the functionality you love from the desktop version, plus additional enhancements. We’re always listening to customer feedback and continuing to improve. If you have any questions or suggestions, don’t hesitate to reach out—we're here to support you!

SL

Suzan L.  
DBA My-T-Fine Kennels  
Farming  
Used the software for: 2+ years

### "One of the best changes we have engaged in this year"

August 19, 2022

5.0

I have been using KC for 22 years and always been impressed with any contact made with customer service! Which has honestly been very little! The program does much more that we have even taken the time to learn - but we are excited to use Access Live and not even having launched it yet to the public I have saved time today!! I am confident that this is a game changer - will save me money and time !

Pros

I am very happy with the ability of the client to request their reservation - choose their services, upload their vaccinations. They can now log in and confirm their appointments - saving me from phone calls.

Cons

so far I have not found one thing that I dislike or like least - we are pumped about it all!

Reason for choosing Kennel Connection

Reading reviews from other people in the industry and hearing them complain about issues - I have never had an issue with KC so did not even consider changing

Review Source

Response from Software Connection

April 16, 2025

Thank you for your incredible review! We're thrilled to hear about your long-time satisfaction with Kennel Connection and our customer service. It’s great to know that Access Live has already saved you time and is proving to be a game-changer! We’re also excited to share that Kennel Connection now has a cloud version, which enhances flexibility and allows you to work remotely even more seamlessly. The ability to manage reservations, services, and vaccination uploads online is just the beginning, and we’re glad you’re experiencing the benefits. If you ever need help exploring more features, we’re here for you. We appreciate your continued trust in us after 22 years, and we look forward to many more years of success together!

JB

Jill B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Kennel Connection use"

March 19, 2024

3.0

Pros

Fairly simple to use for new employee training

Cons

Not as intuitive as other software I've used in the past

Review Source

Response from Software Connection

April 16, 2025

Thank you for your feedback! We’re glad to hear that Kennel Connection has been helpful for training new employees. We understand that every software has a learning curve, and we’re always looking for ways to improve the user experience. If you ever have specific suggestions or need help navigating certain features, our support team is always here to assist. We’ve also introduced KC Cloud, which includes automatic updates and enhancements aimed at making things even more intuitive. We appreciate your input and look forward to supporting your business!

KS

Katherine S.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "KC in Knoxville kennel"

November 24, 2022

5.0

Customer support is excellent!

Pros

We purchased the kennel in March 2022 and it already has KC. We upgraded to the platinum package and are overall pleased with the software. Pay by text was just added and is a feature we were extremely interested in!

Cons

There are some functions that we would like that are still in development. We are willing to wait.Would like a different POS system that is easier for the customers to use.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your thoughtful review and for sharing your experience! We're so glad to hear that you're pleased with Kennel Connection, especially the addition of the "Pay by Text" feature. As we continue to evolve, we're excited to let you know that KC Cloud is now available, offering even more flexibility and ease of use for managing your business remotely. We appreciate your patience as we develop new features, and we’ll keep working on improving the customer experience. Your input is invaluable, so please feel free to reach out if you have any suggestions or need assistance.

LB

Lisa B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Easy program"

February 27, 2019

5.0

My experience with KC has been a good one. I'm old school, I like that I can keep it simple and personal or add on modules if needed. CSR in customer service has helped me tremendously over the years. Thanks !

Pros

I find this program very easy to use. Although, I'm only using a small fraction of what this software is capable of, I like the simplicity of it. I have been with KC since the 90's and have had no major issues. The price seems very reasonable. I don't have all of the extra modules that are offered at an additional price, however. I like that I only pay for the ones I want to use.

Cons

I was told back in 1994 or 1995 when this program was first purchased that I would have lifetime support. I'm finding that support harder to get lately. Perhaps because I am using 2017's model. I am someone that uses maybe 5% of what this program has to offer so updating every year-two years doesn't make sense. I don't use the benefits of updated systems and I don't think they change all that much to warrant an upgrade.

Review Source

SAB

Sadie Anne B.  
Office Manager  
Facilities Services  
Used the software for: 2+ years

### "Thank you"

June 22, 2022

5.0

Pros

Scheduling, credit card processing, overall very nice product

Cons

It crashes often which is frustrating, wish there was more customization capabilities especially on the boarding and daycare windows

Reason for choosing Kennel Connection

I don't remember at time of purchase, but now I'd chose KC because of their customer service

Review Source

Response from Software Connection

April 16, 2025

Thank you for your feedback and for being a long-time customer! We're glad to hear that you've found value in our scheduling, credit card processing, and overall product. We understand how frustrating crashes can be, and we’ve worked hard to improve stability in our cloud-based version, which was launched since your review. We've also made enhancements to customization features, particularly around boarding and daycare windows, and continue to focus on making Kennel Connection more flexible to your needs. If you'd like to explore the latest updates or need any assistance, feel free to reach out—our team is always happy to help!

DA

Dorien A.  
President  
  
Used the software for:

### "KC Rocks"

February 12, 2016

5.0

I've been using KC since 2007 or 8 ... When the light bulbs went off as to how it work , my thought was wow!, that's so easy... Of course we've had minor issue , But the KC support team has always been there to help, sometimes beyond their responsibility. They are always updating and open to suggestions, I have few, they are as follows 1: a 2nd Text tab (and an auto removal of the () and - for easy copy and paste) 2: left message button and a time stamp note for called & left message buttons when utilized 3: Customer access button from any page especially the the Modify Groom Appointment page 4: Most importantly Pet with warning name should be in RED on the scheduling screen not just a flashing light when opening card. While the software cost is competitive and start up is reasonable, It is a bit over priced to renew tech support or upgrade when you have existing KC product that is a major draw back, But the soft ware is so good I swallow hard , while feeling a bit taken advantage of . Talk to Kevin in sales , he is very customer oriented and works hard to give you the best experience possible.. Jennifer and some of the other folks I've dealt with have also been very helpful and patient with this technically challenged grandma. I know it looks as if I had a lot of suggestion but truly in the vast ability of this software over all it's the best out there in my opinion... I've used other even had a major competitor... The best way I could describe that soft ware was so bulky it was hard to use, So I'll stick to my kennel connection for all of my locations. Oh I might mention I love that we integrate it with other computers in my salons it's wonderful to be able to check one out and check in, on the other computer at the same time... For busy salons like ours that's a major plus...

Review Source

Response from Software Connection

February 12, 2016

Thank you for your review, Dorien! Please be sure to enter your feature requests in the support center so we have them on the list for the next version. We have kept our support renewal costs as low as possible and in line with competition. It allows us to continue to offer new features in the software and provide upgrades as well as have plenty of staff on hand to assist with support and training needs. Thank you again for your kind words, we appreciate your long term loyalty!

CS

Catherine S.  
owner  
Hospitality  
Used the software for: 1-2 years

### "Too much of a good thing"

February 1, 2017

4.0

Tough to navigate - unfriendly interface - outdated design and functionality. We used it just over a year and tried to get over these issues but after staff changes and facing re-train we gave up and changed - also didn't want to have to pay the hi annual support fees and no way can run this without support. It does everything you ever imagine and lots of things I'm sure most would never use - just discovering all it can do is a daunting task in itself. You need to be a detail techy type to love this product.

Review Source

Response from Software Connection

February 5, 2017

Hi Catherine, All the features in Kennel Connection were added by customer request. Since the industry is run differently from shop to shop, we have added in many things that you may never use, but someone else needs. We have KC7 coming out soon with over 200 new customer requested features. I'm not sure if you are aware, but we do have training videos available to help train staff, but the basics can be taught in a half hour training session which we offer free upon purchase. Our support fees are the same as, or in some cases, lower than other desktop software companies. Have a great day!

EB

Erica B.  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent product"

May 3, 2023

5.0

Pros

excellent customer service for providers and customer base

Cons

Not sure just yet hopefully nothing it is still new to us. We have had nothing but great customer service provided to us 24/7

Review Source

Response from Software Connection

April 16, 2025

Thank you for your review and for trusting KC! We’re so glad to hear our customer service has stood out and made a positive impression. Since your review in 2023, we’ve continued improving both our desktop and KC Cloud platform to make your experience even smoother. We hope KC has continued to meet your expectations as you’ve gotten more familiar with the software. If you ever need help or want to explore more features, our support team is always here for you. We appreciate your feedback and your support!

DS

Doris S.  
HR Coordinator  
Consumer Services  
Used the software for: Less than 6 months

### "Still Learning - Staff is very helpful and knowledgeable."

June 5, 2023

5.0

Speed of check in and out and overall invoicing function.

Pros

So far we have found it very helpful in tracking our pet clients.

Cons

N/A as of yet. Still becoming acclimated.

Review Source

Response from Software Connection

April 16, 2025

Thank you for your review and for sharing your experience with KC! We’re glad to hear the check-in, check-out, and invoicing features have been helpful, along with tracking your pet clients. Since your review, we’ve continued enhancing KC, including our KC Cloud option for even more convenience and flexibility. As you’ve become more acclimated, we hope KC has continued to meet your needs. If you ever have questions or want to explore new features, we’re always happy to help. We appreciate your support!

AM

Anita M.  
Owner/Operator  
  
Used the software for: 2+ years

### "Just Terrible"

October 19, 2016

1.0

The Customer Support is terrible. They sell you something that does not work correctly and then charge you to fix it. Would not recommend this program for any use in the pet industry.

Review Source

Response from Software Connection

October 19, 2016

Hello Anita, I'm sorry you are unhappy. As we've said to you on the phone and online, we have policies in place just like any other company. We cannot provide you with a free update when your support expired a year ago. That would not be fair to our paying customers. Again, we are sorry you are unhappy but we have tried to provide you with help and discounts to get you updated. We wish you well and appreciate your past business. Thank you.

CM

Carol M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great Product Great Service"

August 12, 2016

5.0

I have been using this software a few years now with no problems. Kennel Connection is very easy to use and if you can't figure it out the online support will have the answer for you. Give it a try you will love it!!

Pros

Everything

Review Source

Response from Software Connection

August 12, 2016

Thank you, Carol. We appreciate your business and we are happy to have you as a customer.

LC

LeeAnn C.  
Owner  
  
Used the software for:

### "Works great for us for 5+ yearts"

February 6, 2016

4.0

We switched from Kennel Suite about 6 years ago because Kennel Connection has more options. The switch was pretty easy- they did most of the work for us. We did have some weird "ghost" customers show up, and a few dogs switched around, but nothing we couldn't work through. Since then we did one major upgrade with no problem. We paid for one change (an option to not overwrite future reservations). Jen and the staff were great working on that for us. It has been pretty easy to train new staff on how to use the system. It tracks our info and we can run just about any report we want. The only thing I really miss from kennel suite is that it kept a list of every change you made to a reservation- that helped track when something got extended or deleted.No plans to change to anything else.

Review Source

Response from Software Connection

February 8, 2016

Hello LeeAnn, thank you for the kind words, we appreciate your business!

GP

Gail P.  
Owner  
  
Used the software for:

### "Works Great for my business since 2005!"

February 4, 2016

5.0

My Pet Sitting Module keeps things in order and works very well for my business over the last 10 years. It allows me to keep pet sitters schedules organized and print out not only their schedules daily but client information sheets for each of the clients they visit. It tracked accounting and service was always wonderful.. If I ever had a problem (and there were very few), I always received prompt answers and fixes.. even if it was early in the morning. My Daycare Module helped me track the dogs, vaccines and all the information necessary for running a daycare. It has a feature where I could email daily report cards to clients and send out emails to all clients or selected clients. I find that they are a software company with a personal touch.

Review Source

Response from Software Connection

February 5, 2016

Thank you for being a long time customer, Gail. We appreciate your continued business. We are happy to hear you feel we have a personal touch. Our staff works hard every day to help our customers. Thank you again!

DS

Debra S.  
Owner  
  
Used the software for:

### "Adding module"

February 15, 2016

5.0

I absolutely love when it's time to add on to our existing Kennel Connection services and there is a SALE going on!! Kevin was great in helping procuring the grooming add on module. Thanks for a great product and service!

Review Source

Response from Software Connection

February 17, 2016

Hello Debra, Thank you for the review, we're glad you are loving KC!

MA

Mel A.  
Assistant Manager  
  
Used the software for:

### "Very user friendly program"

February 11, 2016

5.0

Such an easy detailed program to use. Love the Pet Services where we can enter all of the permanent instructions for the pets which makes it so much quicker for our customers not having to repeat previous instructions. The customer service from Kennel Connection is fantastic and the people are so helpful. There is so much that this program can do!

Review Source

Response from Software Connection

February 11, 2016

Thank you for your review, Mel. We appreciate your business and we're happy to know our customer service team is doing their job well.

SH

Sean H.  
  
  
Used the software for:

### "Excellent"

February 12, 2016

5.0

I like all the features that we can use to help keep our customers happy. Kennel Connection is very easy to use and helps out our staff in many ways. A sheet of paper and you have all the instructions for each dog for feeding, medication and exercise time. Everything is very organized.

Review Source

Response from Software Connection

February 12, 2016

Thank you for your review, Sean. We're happy to hear you like all the features of Kennel Connection. Thank you for being a great customer!

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.