# The FTW Transcriber Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The FTW Transcriber Software - reviews, pricing plans, popular comparisons to other Transcription products and more.

Source: https://www.capterra.com/p/102854/The-FTW-Transcriber

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# 

 The FTW Transcriber Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The FTW Transcriber

## What is The FTW Transcriber?

The FTW Transcriber is transcription software that offers great time-saving features like automatic timestamps and superior sound quality, plus much more. Other features include: - saves different formatting settings for different clients - plays huge range of file types - compatible with ALL word processors! - bookmarks - hotkeys/pedals and much more!

## What is The FTW Transcriber used for?

[Transcription](https://www.capterra.com/transcription-software/)[Medical Transcription](https://www.capterra.com/medical-transcription-software/)

Overall rating

Based on 93 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$10

Per User, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The FTW Transcriber

4.7 (93)

VS.

[### Smartype](https://www.capterra.com/p/126406/Smartype/)

[5.0 (5)](https://www.capterra.com/p/126406/Smartype/#reviews)

Starting Price

$10

Per User, One Time

Starting Price

$120

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (93)

Ease Of Use

4.8 (5)

Value For Money

4.8 (81)

Value For Money

4.7 (3)

Customer Service

4.5 (60)

Customer Service

3.5 (2)

## The FTW Transcriber alternatives

[Suki](https://www.capterra.com/p/201859/Suki/)

[2.0 (1)](https://www.capterra.com/p/201859/Suki/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201859/Suki/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Playback Controls

4.8 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Allow users to control playback options such as speed, pause, stop, play, etc.

Timecoding

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Automatic recording of timestamps from audio/video files

Natural Language Processing

3.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Audio File Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Supports audio files

For Manual Transcription

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

For manual transcription

Voice Capture

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Voice recording and storing

The FTW Transcriber 9 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Supports audio files

Database of phrases that are frequently used or insinuated

For manual transcription

Process and analyze human language in text or audio form

Allow users to control playback options such as speed, pause, stop, play, etc.

Automatic recording of timestamps from audio/video files

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Voice recording and storing

Get Advice

We can help you find the software with the features you need.

Features

4.5 (93)

4.5

Based on 93 reviews

## Pricing

Value for money

4.8 (81)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/102854/The-FTW-Transcriber/pricing/)

FTW Transcriber

$10.00

Per User,One Time

It includes:

-   Automated Timestamp Feature
-   Dedicated Support
-   Minimizable and Ad-Free
-   Regular Updates
-   Superior Sound Playback Quality
-   Time-Saving Features

Value for money

4.8 (81)

4.8

Based on 81 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (60)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (60)

4.5

Based on 60 reviews

## User reviews

Overall rating

4.7

Based on 93 reviews

Filter by rating

5(69)

4(21)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Rose R.

Transcription

Executive Office

### "Making my job easier."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2026

I would not do transcription without it. It makes my job easier. Others do not give the advantages such as time stamps, easy to use, settings easy to manipulate.

Pros

Works better than any other transcription system. Easy to use and the automatic time stamps are wonderful.

Cons

Renewal is a hassle. I have to change license key and redownload info every time. It would be nice if existing license key could just be updated to continue service.

Alternatives considered

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Reasons for choosing The FTW Transcriber

FTW Transcriber offers more functions and is easier to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mel D.

Transcriptionist

Consumer Services

### "A must-have for any transcriptionist."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2024

The company is very fast at responding and helping troubleshoot any issues. They also take feedback and ideas. FTW is highly recommended in the transcription group I am in. I would not be able to work without it. I have tried another popular free audio player, and it crashed my computer constantly. FTW is fantastic!

Pros

I love the ability to jump to a specific timestamp and to listen at a higher speed.

Cons

I had to redownload it, and I couldn't remember all my previous settings and shortcuts because they all changed to default. I wish I could use the same key for multiple computers. I have had to buy it four times for four different computers.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Express Scribe crashed my Word and computer constantly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Mollie T.

Legal Transcriptionist

Legal Services

### "GREAT PLAYER EXCEPT FOR HOT KEY FUNCTION"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2024

I have use FTW for years and years for my transcription needs and love it. I have not had a bad experience, except with the hot key function. I DO NOT LIKE THAT.

Pros

This is my go-to audio player. I rarely use other players. I love all features, especially when they added the button to go to a specific spot in audio. The audio, to me, plays clearer and more precise with this player. It's very easy to use and navigate around. It rarely glitches and the support is great. They respond very quickly and give a workable solution.

Cons

The one thing I really hate about this player is you cannot use your keypad when using this player because they have assigned certain numbers, like 8 or 5 or 2, to a hot key function. I use my keypad a lot while typing, and I absolutely hate this feature and wish they would do away with it completely, or give an option to opt out of this feature. Then this would be the perfect player for me. This is why I cannot give five stars.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Express Scribe was clunky to me and hard to use. FTW gives a more clearer audio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2024

Thank you for your review and comments. Just FYI, if you don't want to use the hotkeys, you can disable most of them on the Settings menu by checking the "disable" boxes. Also, if you want to use the numeric keypad keys but you aren't able to because hotkeys functions are assigned to them, you can assign those hotkey functions to other keys that you don't use as much. Please contact us for help with this if necessary.

FB

Faith B.

legal transcriptionist

Legal Services

### "Wonderful product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2024

Been using it for at least 15 yrs and just renewed again. Cost is worth every penny and it even works when the internet is down.

Pros

The sound quality is excellent, easy to use also with FX Sound. The best in the business. No comparison to ES.

Cons

Nothing I can think of. It would be great, however, to use this with FTR's extensions as well.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

FTW is the best and audio is perfect! Express Scribe has audio issues that I hate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Katrina R.

Digital Transcription

Executive Office

### "Best option "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2024

Absolutely outstanding! I got stuck making a payment to renew my licence and the email support team were absolutely amazing - quick and sorted everything for me instantly. I was very pleasantly surprised and exceptionally grateful!

Pros

I love the bookmark feature and use this constantly. It's great if you take a break but need to remember exactly where you were up to. It also helps if you are trying to identify different voices to bookmark each voice and then be able to easily listen to compare. The timecoding feature is absolutely essential and I love that you can change the setup of how the timecode is displayed in your document.

Cons

I wish there was a volume boost button (aside from the actual volume slide). Sometimes audio can be on the quiet side and this is one function I have noted in other transcriber software that would be extremely helpful.

Alternatives considered

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Reasons for choosing The FTW Transcriber

Mainly the timecode feature but also the bookmark feature helped to sway me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Annette S.

Owner

Legal Services

### "Batch Files"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 28, 2023

Pros

Video file quality and the timestamps are a must have

Cons

I can't load batch files into playlist and have to select files individually. This is SO frustrating, considering the time it will take me to load a 4-hour case, recorded as 3-minute files with JAVS. Back to Express Scribe it is. Pity I've paid already

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Deloris S.

Freelancer

Writing and Editing

### "FTW Transcriber Will Make Transcribing Less Painful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 8, 2022

Pros

When I uploaded audio to the software, it was an easy process, including video. FTW Transcriber software makes it easier to hear what the speakers are saying even when you are using inexpensive headphones. I always used a USB foot pedal, so transcribing the audio or video was easy. In fact, with FTW Transcriber, I really didn't need to hit the rewind pedal too much because whenever I stopped the audio, it would automatically rewind a few seconds to help me to capture all of the words.

Cons

With this software, you have to pay by the month to reap the benefits. If you don't pay for the software, it will stop playing at 15 minutes. There should be a free version that will play longer files.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

That software played my audio and video files better. I can hear the speakers voices clearer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Dave E.

Owner

Legal Services

### "All my people use FTW! We have been using it since 2010"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2022

Since we all have been using FTW since 2010, that should say it all!

Pros

Ease of customizing playback keys and setting up hotkeys for frequently used words and phrases. The price for such full featured software can't be beat. Also has built in file conversion. Customer service response time is AMAZING!

Cons

In our 12+ years of using FTW, I really can't think of anything they haven't already created or fixed.

Reasons for choosing The FTW Transcriber

price, ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Geraldine H.

Transcriptionist

Writing and Editing

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2022

I did not like the method of paying every so often for the use of the program. I also did not like the fact that the program was not compatible with Apple ( IMac) computers. I always had to use my laptop which made it a little inconvenient. The support for this product was spot on. Whenever I ran into a problem, someone was always there to help.

Pros

This software was easy to use, audio was very clear and I also purchased the speech filter to help with difficult audio.

Cons

Paying too often. It should have been made more affordable

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

FTW was easier to use plus I have was able to understand the audio clarity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Gwen R.

Medical transcriptionist

Medical Practice

### "Exactly what I needed at a great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2022

I have been using FTW Transcriber for 7 years. I learned to use it very quickly, I love having it as a small window over other windows, the sound quality is excellent. I hated Express Scribe, which is what everyone was using. FTW had better sound quality and is significantly more user friendly, plus a much better price.

Pros

The sound quality is great, it's very simple to use. I am able to just keyboard shortcuts with it, which is important for me because I do not like using a foot pedal (although using a foot pedal is also an option).

Cons

Every once in a while the audio start and stop is delayed, which disrupts my flow. Fortunately, this is rare.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

They were too expensive and I was having major issues with the sound quality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/102854/The-FTW-Transcriber/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)