# Page 3 | The FTW Transcriber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is The FTW Transcriber the right Transcription solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/102854/The-FTW-Transcriber/reviews

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The FTW Transcriber

4.7 (93)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of The FTW Transcriber

## Showing most helpful reviews

Showing 51-75 of 93 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ET

Erica T.  
Court Reporter  
Legal Services  
Used the software for: 2+ years

### "This product is GREAT!"

June 9, 2020

5.0

Pros

I love being able to insert time stamps and make shortcuts for speakers.

Cons

My ID's are a pain when I go traveling and need the long code. The process does not always work as intended.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

I was looking for something else that would input speakers and such.

Review Source

IC

Ian C.  
PhD student  
Higher Education  
Used the software for: Less than 6 months

### "Affordable but unstable"

February 9, 2021

3.0

I think it's a really good, affordable alternative, that works with Microsoft word, and a range of foot pedals to help with transcription. If I was a professional transcriber I'd find the instability very frustrating.

Pros

Easy to use, and the sound quality is very good when listening to video playback. Able to use with an Olympus footpedal.

Cons

It's the instability that I've found frustrating. Automatic timestamps don't always work, even if you have saved a configuration. Similarly the alternatives such as using Ctrl V or Fn F9 don't always work either. It seems to switch between which command it's using. I've tried restarting but that doesn't always resolve it. Similarly, sound sometimes cuts out and you end up restarting. Sound quality at lower playback speeds can also be poor.

Review Source

Response from Tyger Valley Systems

February 11, 2021

Thanks for your comments. The issues you mention such as timestamp insertion not always working do not happen for most users, but when they do, it's because the FTW Transcriber cannot necessarily fully control the external word processing software you are working with. If you type into a more basic word processor such as Notepaid, automatic timestamps should always work. You're welcome to contact us via the web site for further help.

JM

Jill M.  
Transcriptionist  
Market Research  
Used the software for: 2+ years

### "Transcribers need this tool! "

August 24, 2022

5.0

The product has helped me be a better transcriptionist. I use it for both video and audio files to produce quality transcripts. Couldn't do my job without it!

Pros

The natural language processing often enables me to pick up things in this file that other competitor software doesn't. It's a tool I rely on to help me be more proficienct as a transcriber.

Cons

It did take me a while to get used to the controls and user interface but overall I do prefer it over other audio playback software.

Review Source

AB

Amy B.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Best transcription software I've found in 7 years of transcribing"

May 26, 2020

5.0

Pros

Far more user-friendly than Express Scribe or FTR, with automatic timestamps and the ability to customize them. I've been using this software since 2014 and have recommended it to other transcribers many times.

Cons

I wouldn't call it a con, but I do think there needs to be flexibility with bass and treble manipulation rather than just volume. I still find the sound quality better overall with this software than with others I've used.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Automatic and customizable timestamps, a simpler interface, and far better sound quality

Review Source

DT

Dee T.  
Pres/CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "FTW Excellent for Transcription"

May 28, 2020

5.0

We found this software looking for a way to successfully transcribe a video from a television program. We were able to do this successfully and without issue.

Pros

I found FTW software to be easily adaptable to all types of transcription including video transcription of television. It is easily accessible and was able to handle a diversity of file types. The sound is crisp and clear.

Cons

There were no difficulties integrating FTW with transcription to an ASP platform or Microsoft Word.

Reason for choosing The FTW Transcriber

Short learning curve, reasonable annual subscription, great options as far as various types of audio files.

Review Source

SC

Sarah C.  
Freelance Transcriber  
Writing and Editing  
Used the software for: 2+ years

### "Great Product for Professional Results"

May 21, 2020

5.0

Pros

After trialling a few other products, FTW Transcriber really won me over with just how customisable it is. I can tweak the automatic rewind of audio, set all my hotkey preferences and timestamp options to my heart's content. I love that the window always stays on top, and how compatible it is with Word as well as providing its own basic wordprocessor. It plays a whole range of files, and I've never had a problem opening video or audio from clients. It's made working as a freelance transcriber much easier.

Cons

I think the interface looks a little intimidating until you get used to it. There are a lot of options, and it took me a little time to work out how to best to set them all.

Review Source

Response from Tyger Valley Systems

June 3, 2020

Many thanks!

CW

Claudia W.  
Freelance Transcriber  
Legal Services  
Used the software for: 2+ years

### "Best Volume in Audio Transcription Software"

June 11, 2020

5.0

What I do is when I get the files from the other software platforms I would do the initial transcript based on that. However, for my second pass on the file and final proofreading, I use FTW Transcriber.

Pros

I find the volume level is the highest that I can get. I have a number of other software that I use such as Express Scribe, Liberty Digital Court Recorder and even the FTR Player that are softer at maximum volumes.

Cons

I don't have any right now. I look forward to seeing what you have next.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

The volume level is much better.

Review Source

NG

NANCY G.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Simple and Straightforward"

May 23, 2020

5.0

I'm a sole proprietor of a transcribing service and don't have a technical support staff. I rely on advice and service from FTW and have always been pleased.

Pros

I did not have experience using this transcription software. I had used other programs, but found them bulky and loaded with features that I wouldn't use. The instructions for set-up and use are easy to follow. Best of all, the software works. The support team is accessible and and responsive.

Cons

I do wish there were some way to select which recordings to delete without having to delete them all. I realize they are still in my downloads file, but it's nice to have all my transcription recordings in one place and not mixed in with other types of files.

Review Source

ML

Margaret L.  
Sole Proprietor/Transcriptionist  
Writing and Editing  
Used the software for: 2+ years

### "FTW Transcriber is one of the best transcription audio players out there."

May 21, 2020

5.0

I have been using FTW Transcriber for at least six years and have relied on it to help me produce error-free transcripts.

Pros

FTW Transcriber is outstanding for playback of audio and video files in my transcription work. The software plays virtually any audio thrown my way and plays it back flawlessly so that I can hear every word.

Cons

I had some glitches with it during some Windows upgrades, but I discovered that by starting the software up as an Administrator, those problems disappeared.

Reason for choosing The FTW Transcriber

The clarity of FTW Transcriber playback makes it one of my go-to audio players. I do use several in my work, but FTW is used very often.

Review Source

Response from Tyger Valley Systems

May 26, 2020

Many thanks for your comments!

SE

Stacy E.  
transcriber  
Writing and Editing  
Used the software for: 2+ years

### "Excellent software"

May 21, 2020

5.0

I've been using FTW for years. It's the best transcription software I've used. I recommend it to everyone I know that transcribes.

Pros

For me, the clarity of audio is superior to any other software I've used.

Cons

Sometimes it won't take the audio format I receive and I have to convert the file.

Review Source

AS

Annette S.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Batch Files"

March 28, 2023

3.0

Pros

Video file quality and the timestamps are a must have

Cons

I can't load batch files into playlist and have to select files individually. This is SO frustrating, considering the time it will take me to load a 4-hour case, recorded as 3-minute files with JAVS. Back to Express Scribe it is. Pity I've paid already

Review Source

AF

Antoinette F.  
owner  
Legal Services  
Used the software for: 2+ years

### "Best transcription software"

May 21, 2020

5.0

The best product our business has. Any time I've had an issue, the response from the company is quick and let's me get back to work immediately.

Pros

Easy to learn/use. Love the timestamping feature

Cons

Some type of files need to be converted before use in the program

Review Source

DL

Dayle L.  
Independent Contractor  
Writing and Editing  
Used the software for: 1-2 years

### "No issues up until this week"

May 27, 2020

4.0

I have used FTW for some time now as a self employed research and finance transcriptionist. No problems up until recently. My licence key keeps dropping out and this morning I had to reset as i received a notification that the software was being used on another computer. I only have the one computer I use this program on.

Pros

Hotkeys and time stamping Quality Ease of use Features

Cons

Not that I can think of Overall very happy

Review Source

PH

Patrice H.  
Pastoral Administrative Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "Review of FTW Transcriber"

May 21, 2020

4.0

Pros

I like how the voice tone is not distorted when the speed is slowed down. The ability to move backward and forward incrementally in the recoding is also a time-saver.

Cons

Sometimes I would like to slow the recording down more than what the software allows.

Review Source

RH

Rhonda H.  
Transcriptionist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Transcription Software"

July 10, 2020

4.0

Pros

The first thing I noticed about this software is the easy set up! I was working on a transcript within 10 minutes of downloading the software. It's pretty self explanatory and user friendly.

Cons

If you take too long of a break it will freeze up. I avoid that problem by exiting out before I take a break. It always saves my place in the file.

Review Source

iG

isabella G.  
scopist  
Legal Services  
Used the software for: 2+ years

### "FTW transcriber Review"

May 19, 2020

5.0

Pros

This software is very flexible when it comes to manipulating the sounds. The ability to slow the recording down to hear the words more clearly was most conducive to an accurate transcript. It's very user friendly. It is so much easier to use and the clarity is much better than ExpressScribe by far.

Cons

The free copy of FTW Transcriber is really useless to me. I need the features of the $1 a month for 24 months and am glad to purchase it.

Review Source

KS

Kaye S.  
Transcriptionist  
Insurance  
Used the software for: 6-12 months

### "Excellent software!"

June 5, 2020

5.0

Wouldn't use anything else, thank you so much! I have tried other software, which was not as good and a lot more expensive. It is an integral part of my business.

Pros

The best transcription software out there at an amazing price. I could not run my business without it, and I am more than pleased with its ease, and the customer service is excellent. I recommend it to all my colleagues.

Cons

Not much to clear up file with, i would appreciate a few filters that could take out background noises.

Review Source

AS

Amar S.  
Business Owner  
Writing and Editing  
Used the software for: 6-12 months

### "User friendly audio and video transcription software"

May 27, 2020

4.0

This is a great piece of software on which I can transcribe audio and video files of most popular formats. Very easy to use and adjust settings. However, need a button where I could increase the tone for some clarity, as I can with other software.

Pros

Automatic timestamps with the ability to tailor appearance

Cons

Sound quality seems muffled mostly and I lways have to re-listen to video and audio on another software for clarity.

Reason for choosing The FTW Transcriber

The timestamp facility is easier to set and use.

Review Source

PW

Pat W.  
Independent Contractor  
Executive Office  
Used the software for: 2+ years

### "FTW Transcriber ... the only one I will use"

May 21, 2020

5.0

Pros

Overall, I just found this software to work the best for my needs. I have used a few others but FTW is the one I am most comfortable using

Cons

There isn't anything I can think of that I like least

Alternatives considered

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Reason for choosing The FTW Transcriber

I found it very easy to navigate and use

Review Source

Response from Tyger Valley Systems

May 29, 2020

Thank you!

TR

Tammie R.  
Transcriptionist  
Legal Services  
Used the software for: 1-2 years

### "Great features - great price!"

May 26, 2020

5.0

Pros

I love that I can customize the software in so many ways. I especially love how easy it is to change the timestamp appearance for different projects.

Cons

I wish that it didn't immediately go to the beginning of the audio when you get to the end. Sometimes I need to replay the end to get what was said.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

I switched initially because of cost, but the FTW software works so much better for me!

Review Source

HC

Hilda C.  
Court Reporter  
Legal Services  
Used the software for: 6-12 months

### "Great transcribing tool"

May 26, 2020

4.0

I can edit my transcripts for court quicker.

Pros

It was easy to set up. It works great with my court reporting equipment. The audio is clear. There is no hissing sound like I get with another transcriber from another company.

Cons

I think the skin is ugly. It has a horrible orange color. It needs to be grey or blue or something other than road side cone orange! We should have a choice of skin color or themes.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

The horrible hissing sound on playback of audio.

Review Source

Response from Tyger Valley Systems

May 27, 2020

Thanks for your review. You can change the interface color on the Settings menu. If you're not sure how, please contact us.

DW

Dawn W.  
Transcriptionist  
Writing and Editing  
Used the software for: 2+ years

### "Superb audio!"

May 19, 2020

5.0

Great quality audio. I cannot stress that enough!

Pros

I have used many transcription software programs, and the audio quality of FTW far exceeds any of them.

Cons

One thing I do not like is that after a period of inactivity, you have to download the audio again. Also that when it gets to the end, it goes immediately back to the beginning when I am still trying to capture the ending stuff.

Review Source

KI

Kim I.  
Owner  
Legal Services  
Used the software for: 1-2 years

### "Great Audio Clarity"

May 21, 2020

5.0

Overall, I love this program and it is my first choice when transcribing audio files.

Pros

The audio files play very clear. Background noise is automatically reduced making most files easier to hear.

Cons

I do wish there was a way to clear up really bad audio within the program.

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

Audio clarity and features like time stamping.

Review Source

SC

Sally C.  
Mrs  
Education Management  
Used the software for: Less than 6 months

### "FTW Transcriber a good and reliable product"

August 15, 2022

5.0

Overall experience was very positive. I was transcribing interviews for a Ph.D. candidate's dissertation topic. It was easy to use and very user-friendly. I would recommend it!

Pros

It was easy to use and the sound was clear. Playback controls were very helpful since many of the interviews I transcribed were with people who had strong accents, or there was a lot of background noise.

Cons

I didn't find anything I particularly disliked. It went well for me.

Review Source

JW

Joe W.  
Consultant  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Transcription software with superior audio quality"

May 20, 2021

5.0

I use The FTW Transcriber to record transcriptions when preparing briefings for clients and to enable me to listen back to recordings without having to read and re-read over articles and documents. The audio quality is amazing, the best I have experienced for any software of this type, and it does everything that I need the software to do.

Pros

The audio quality on every recording I have made with The FTW Transcriber is always of the highest quality, with no lagging or background crackling audible. The automatic timestamps that are added to recordings are very useful when recording lots of transcripts and needing to quickly find recordings on projects from certain dates and times.

Cons

The only minor issue I have with The FTW Transcriber is that there is often a delay when I press play to listen to recordings/transcriptions. This does not cause any major issues however.

Review Source

Response from Tyger Valley Systems

May 25, 2021

Many thanks for your review. Re the issue you mention about the lag time on pressing Play, this may be due to the file format. Please contact us via the web site for further assistance.

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