Valicom

Clearview

5 / 5 6 reviews

Who Uses This Software?

Mid-market to enterprise IT and Telecom managers seeking solutions to gain control and visibility of their telecom environment. Telecom consultants doing expense management and audits.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Valicom
  • www.valicomcorp.com
  • Founded 1991
  • United States

About Clearview

Valicom's Clearview platform tracks voice, wireless and data assets in one interface, allowing for easy control over inventory, invoices, cost allocation, contracts, procurement, and budgeting. With an intuitive design, short onboarding time, a robust reporting engine and detailed auditing tools, Clearview helps lower costs, reduce risk and increase operational efficiency. Use alone, or paired with a la carte managed services - deployment options are very flexible.


Clearview Features

  • Billing for Data
  • Billing for Voice
  • Call Monitoring
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting

Clearview Reviews Recently Reviewed!


Capterra-loader

Our overall experience has been great. We use this service for several of our clients

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

Cons: Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

Overall: We use this software as our inventory database for all of our clients.

The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.

Cons: Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.

Very pragrmatic tool for Telecom spend management

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory

Cons: Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app

Overall: Cost reduction, visibility to inventory, customer service empowerment.

Vendor Response

by Valicom on December 28, 2017

Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software. Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)

Great tool. Great people.

Feb 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Clearview saved us a lot of time and frustration when centralizing invoices for telecom services and also switching to a new global ERP platform which included the transition to a new accounting system and associated cost center coding. The extensive list of options available in Clearview allows for easy access to updated inventory detail from different perspectives in the database and to run standard or customized reports when needed. Valicom's experienced team was very professional and proficient during and after the surprisingly painless setup process . The invoice data is always loaded right away which fortunately opened us up to using the optional bill payment service - a significant added benefit. With less time spent tracking down information and dealing with billing issues, there is now more time to work on strategic projects and activities. I would highly recommend this solution for anyone looking for a better way to manage and optimize telecom services and related costs. Better visibility of our services and billing trends continues to make the already reasonable cost of this tool less and less as time goes on.

Valicom Partnership

Mar 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our channel partnership with Valicom has been great - we have been working together for over 4 years. It¿s been a wonderful partnership for both our team and our clients. When there is a problem, it gets solved quickly and transparently. Clearview is a stable and intuitive platform for telecom expense management.

Vendor Response

by Valicom on June 23, 2016

Thanks Rick, we value our long-term partnership with you, and we look forward to serving your team for many years to come.

Valicom is a valuable extension of our team.

Jan 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Valicom brings so much telecom expertise to the table. Their knowledge means that we can lean on them for more than just invoice processing and payment. We can rely on Valicom to investigate new technology and wireless services ¿ which frees up our internal team. Another value we derive from the relationship is the cost savings of having dedicated experts reviewing our invoices each month and making suggestions for optimization.