# Clearview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clearview the right Telecom Expense Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/102858/Clearview/reviews --- Clearview 4.8 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of Clearview Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rich B. Owner/Partner Telecommunications Used the software for: 2+ years ### "Clearview and Valicom are easy to do business with" May 30, 2019 4.0 Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently. Pros Software is very flat, which makes it faster and easier to use. Cons Reporting continues to mature. Good out of the box, needs further ability Review Source SM Sandra M. Senior Technology Finance Specialist Human Resources Used the software for: 6-12 months ### "Cleaview Portal" February 3, 2020 5.0 The software ensures the MRC are billing correctly with all carriers. This is a huge benefit knowing our bills are accurate. Pros Intuitive. Captures all necessary data. Contract renew notices. Dispute status Access is always easy, no downtime. Everything is great! Cons No comments here. I have no complaints. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Clearview Clearview met ALL of our SOW criteria. This is a GREAT portal for us. Review Source Response from Valicom February 5, 2020 Thank you for the review of our solutions! It is a pleasure serving you and your team! JK Joey K. ICT Networking Team Lead Food Production Used the software for: 2+ years ### "Clearview is very good, but has room to be better" August 27, 2019 4.0 For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments. As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up. Pros I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage. Cons Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like. Reason for choosing Clearview Mostly for the Valicom team. They use Clearview and that worked for us. Review Source Response from Valicom August 28, 2019 Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned! VR Verified Reviewer CEO Accounting Used the software for: 1-2 years ### "Very pragrmatic tool for Telecom spend management " December 22, 2017 5.0 Cost reduction, visibility to inventory, customer service empowerment. Pros Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory Cons Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app Review Source Response from Valicom December 28, 2017 Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software. Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :) BP Brittany P. Founder Philanthropy Used the software for: 2+ years ### "Great customized reporting " July 10, 2019 5.0 Pros Other than the large savings that I have seen from Clearview, I am also very pleased with the customized reporting. The generic reports dashboard gives me the important information I would like to see on a daily bases. The customized reporting is good when I need to take a deeper dive to see exactly where my budget is being spent for the week, month, or year. I can literally have reports generated for anything. I also want to note that the team is always very responsive and wonderful to work with. Cons Nothing to comment at this time. I have not had any issues to date. Review Source Response from Valicom March 2, 2020 Thank you for the positive review, Brittany! RR Rodney R. President Used the software for: 6-12 months ### "The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good. " July 12, 2018 5.0 Pros For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent. Cons Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting. Review Source DB Dor B. CEO Accounting Used the software for: 2+ years ### "Clearview is a tremendous tool to control Telecom Spend" January 13, 2021 5.0 Pros You own your data, and manage your spend, in one of the most complicated spend categories out there Cons I would appreciate a rest API to interoperate with other solutions, but was able to accomplish this in different ways through report export-import functionality Review Source JM Jeff M. President Telecommunications Used the software for: 1-2 years ### "Great Product and Support - Sales, Implementation, & Ongoing. " January 25, 2021 5.0 Overall great experience. Our team and customers are very pleased with the support and software. Pros User friendly, intuitive, and comprehensive software. Great support. Cons No issues with the software or support. The portal looks dated, but it is very user friendly, so maybe it's best to leave it as is. Reason for choosing Clearview They have a great reputation. Software is comprehensive yet easy to use. Very good support. Review Source RS Robert S. Used the software for: ### "Great tool. Great people." February 22, 2017 5.0 Clearview saved us a lot of time and frustration when centralizing invoices for telecom services and also switching to a new global ERP platform which included the transition to a new accounting system and associated cost center coding. The extensive list of options available in Clearview allows for easy access to updated inventory detail from different perspectives in the database and to run standard or customized reports when needed. Valicom's experienced team was very professional and proficient during and after the surprisingly painless setup process . The invoice data is always loaded right away which fortunately opened us up to using the optional bill payment service - a significant added benefit. With less time spent tracking down information and dealing with billing issues, there is now more time to work on strategic projects and activities. I would highly recommend this solution for anyone looking for a better way to manage and optimize telecom services and related costs. Better visibility of our services and billing trends continues to make the already reasonable cost of this tool less and less as time goes on. Review Source RD Rick D. Used the software for: ### "Valicom Partnership" March 11, 2015 5.0 Our channel partnership with Valicom has been great - we have been working together for over 4 years. It's been a wonderful partnership for both our team and our clients. When there is a problem, it gets solved quickly and transparently. Clearview is a stable and intuitive platform for telecom expense management. Review Source Response from Valicom June 23, 2016 Thanks Rick, we value our long-term partnership with you, and we look forward to serving your team for many years to come. CS Chantel S. Founder & Creative Director Marketing and Advertising Used the software for: 1-2 years ### "null" September 12, 2018 5.0 Review Source RR R R. Network Engineer Used the software for: ### "Valicom is a valuable extension of our team." January 27, 2015 5.0 Valicom brings so much telecom expertise to the table. Their knowledge means that we can lean on them for more than just invoice processing and payment. We can rely on Valicom to investigate new technology and wireless services which frees up our internal team. Another value we derive from the relationship is the cost savings of having dedicated experts reviewing our invoices each month and making suggestions for optimization. Review Source KvC Ket vui C. Developer Health, Wellness and Fitness Used the software for: I used a free trial ### "Clearview" July 15, 2021 5.0 So far it is a good test and i have a better understanding with this tool. Pros Streamlined workflows and automating the process which definitely save a lot of time while keeping the inventory updated and reducing errors. Cons The reports or dashboard created in clearview might be limited when comparing to other BI tools such as PowerBI. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.