Who Uses This Software?

Independent insurance agents seeking to expand their agency's productivity and streamline workflows.


Average Ratings

17 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • EZLynx
  • www.ezlynx.com
  • Founded 2003
  • United States

About EZLynx

EZLynx provides a single platform solution to help independent insurance agents keep their competitive advantage. The cloud-based Management system, real-time rating engine, and agency website provide a seamless foundation to maximize your agency's potential. Increase your ability to retain current customers while acquiring new business for both personal and commercial lines of business.


EZLynx Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Rating
  • Policy Management
  • Quote Management
  • Broker / Agent Portal
  • Carrier Upload
  • Commercial Lines
  • Comparative Insurance Rating
  • Customer Portal
  • For Casualty Insurance
  • For Health / Medical Insurance
  • For Life Insurance
  • For Personal Insurance
  • Multi-State
  • Multiple Line Rating

EZLynx Reviews Recently Reviewed!


Capterra loader

EzLynx is best companion for agency

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.

Cons: Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.

Best all-in-one solution and rating sytem for agency

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, navigate quote rating system.

Supports most carriers and best integration with them.

Good intergration with HawkSoft and other agency management systems.

Cons: Must support more Line of Business quoting in Texas, like Dwelling Fire.

Overall: When I first started working for Insurance Agency, I used to fill up the customer data on every carrier website we represented manually and it used to take hours just to complete one quote for only handful carriers. Then came along EzLynx like a bliss. It was like a magic that time (in 2005) for us. What used to take 3-4 hours, we could do within just half an hour or less. Earlier EzLynx had its fair share of problems but their wonderful customer support always helped out us on every way. EzLynx also worked hard on improving system over years to perfect system, what it is as of today. My journey with EzLynx have been wonderful experience. It is must have system for all insurance agencies.

Capterra loader

Unable to Retrieve Basic Reporting/Metrics Info

Sep 10, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Up-front d/base for downloading/bridging into carrier systems...after that it's basically worthless from my experience.

Cons: Virtually non-existent customer support with reporting problems; no one is empowered to do anything. Constant, repetitive reporting error messages. Unable to obtain the most basic metric data regarding my book of business despite purchasing the AMS reporting features. Numerous reported issues with inability to obtain metrics for MY DATA (housed in EZLynx) that I'm paying for that just die on the vine with no resolution after an initial interchange with customer support. No resolution.

Overall: Competitive Rater = 100% satisfaction.

AMS = 25% satisfaction.

Great features and online functionality.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The mobile versions are great. I love the texting ability and all the text messages sync with the insureds file. The documents are amazing, you can even upload your own custom fillible PDF documents and EZLynx will prefill information such as client name, address, phone number, and many other sections.

Cons: The software is great but there are many needed features that have been suggested and the company has yet to implement them. The e-signature document setup will sometimes glitch and you will have to exit the process and start over.

Great software!

Apr 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is all hosted in cloud so I can access anywhere and anytime. It is very easy to use and very useful.

Cons: Nothing really.

Overall: I like Ezlynx. We just started to use this software, but I am really impressed! It is easy to use and very useful. It has a lot of features and saves a lot of my time! Not only I can input customer info and rate, I can upload files, I can create accord forms and send it via Email. It is all hosted in the cloud, so I can access Ezlynx anywhere and anytime. I especially love their customer service/tech support! They are very nice and helpful and respond really quick! Last time I called them, they solved my problem in 3 min! Overall, I love Ezlynx, and I would recommend this to anyone.

Recommendations to other buyers: If you have any problems, use tech support/customer service. They are very helpful and they respond really quick.

A step in the right direction but not completely there.

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EZ Lynx has increased the productivity in our office significantly. The time it takes to quote a client is much better then our previous software. We also enjoy using the different tracking features to see how sales reps are doing and in calculating up their commission amounts each month. We also use the notes feature quite a bit to keep track of clients and where the last agent left off.

Cons: EZ Lynx charged us a big conversion fee when we switched over. They also could improve features on a more timely manner. We've been asking for some improvements for years and every time they tell us it's a good idea but we never get a follow through.

Capterra loader

Easiest software to use to rate multiple companies at once.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality of this software is great. Being able to connect all of our companies and quote them all at once is a huge time savor.

Cons: At times, the quote process fails but typically we have found that this isn't the software but at times the insurance company we are working with.

Overall: Huge time saver!

Good product but could be improved

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a good organizational tool. It also is the quickest way to submit quote requests to multiple carriers.

Cons: I wish that dwelling fire policies were easier to quote. I also wish that ezlynx could tell you when a policy was ineligible with a carrier.

Capterra loader

Easiest multi rating system I have used

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Straight forward and user friendly. They have put more thought into this than a lot of the major carriers have. It is simple and leads from one page to the next.

Overall: Makes getting multiply quotes at the same time way more easy!!

Fast and easy way to quote multiple carriers

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EzLynx makes it easy to quote multiple carriers at once. Simply input customer into system once and done. Upon renewal if you want to requote simply update any new information and run again.

Cons: Some carriers are not compatible so you have to quote them outside the platform.

EZ Lynx

Nov 22, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Ability to add and quote multiple carriers -Ability to have multiple users in the office -Pretty simple to use

Cons: -Sometimes difficult to use because questions are not all specific to carriers -Rates are not always correct -A tad bit slow

Transformed my agency

Jul 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: EZLynx is so easy to use. The UI is intuitive, the training is excellent and I actually love their tech-support. The features are robust and allow us to run our agency from a single platform.

Very nice rater

Dec 06, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Very intuitive.

Cons: Sometimes it doesn't rate and you don't know why.

Overall: Been using ezlynx for 5 years and it has been a game changer. Some raters only give you access to auto but ezlynx lets you do both.

Recommendations to other buyers: Use tech support.

This is the worst operating system I have EVER used.

Mar 06, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: Nothing about ezlynx is simple. Our process has only been slowed down by using this system and good luck getting and real help from their team. It can't even get the protection class right more than half the time. Sending out an application? Maybe you'll finish it by tomorrow...

Capterra loader

EZlynx has its pros and cons, but I find it very useful for newer agents.

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this software is that you input all of the client's information which is then seeded to each carrier.

Cons: What I like least about this software is that sometimes the info you input doesn't translate well to the carrier site and therefore the rates are only accurate when you review from the carrier's website and finish the quote.

Overall: Saves time from inputting personal info into each carrier's system.

2.0 is revolutionary

Oct 23, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We started with Ezlynx specifically for its realtime rater. When we needed a crm it was natural to just extend into ezlynx crm. Earlier this year they upgraded to version 2.0 of the crm. It is all hosted in the cloud, and it is very easy to use and has many powerful features. (and no, I don't work for ezlynx)

Awesome Software

Nov 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This product has saved me lots of time! The rates come in very close and some are dead on. And if I have any questions, they are always quick to respond. I would recommend EZLynx to anyone!