SumTotal Systems

SumTotal Talent

3 / 5 5 reviews


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SumTotal Systems
  • www.sumtotalsystems.com/
  • Founded 2004
  • United States

About SumTotal Talent

- Drive efficiencies and reduce costs by automating, standardizing, and optimizing the global review process, ratings calibration, and goal setting - Attract and retain high performers by recognizing and rewarding them commensurate with their performance - Improve organizational alignment by aligning and cascading employee goals to organizational objectives and strategies


SumTotal Talent Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

SumTotal Talent Reviews Recently Reviewed!

Difficult Administration Functionality

Feb 07, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: It's easy for staff and most supervisors to use this solution, but the administrative user roles are complicated. It seems like they took pieces of functionality from other systems and smashed them together. I have a gut feeling they are not experts in their code.

Needs an update

Dec 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: SumTotal seems like a clunky, outdated software to use. User experience is awful and frustrating, but I suppose it at least works.

Hard to Handle

Aug 26, 2016
3/5
Overall
2 / 5
Ease of Use
2.5 / 5
Features & Functionality
2.5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The product seems robust at a first sight but it is really hard to operate. I like the domain-concept to manage users and descentralize administration.

Cons: Not friendly for administrators, unflexible for a few types of activities, lack of full integration between different modules, need to rely on technical staff to setup basic things.

Recommendations to other buyers: Try to use it before buying it, to understand how it works and the kind of technical knowledge is necessary.

Administrator Review

Feb 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Search aspect for classes, syncing with webinars. Option to make an event private.

Cons: Reporting features and landing page layout need improvement.

Recommendations to other buyers: to ensure for a user friendly platform on both ends.

SumTotal Performance

Feb 11, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: There isn't much to tell, I do not really like this vendor. The system is very powerful, but not user-friendly. They are a large company, and have been in some acquisitions, which has changed the system.

Cons: Poor customer support. Very inflexible system. They don't tell you, but you can't even create your own performance appraisal form. You have to pay for that to be done each year, even if it is exactly the same as a new year.

Recommendations to other buyers: Look into the fine tape, especially what was promised to what can be delivered. Implementation is painful for the customer.