SumTotal Systems

SumTotal Talent

2.5 / 5 6 reviews

Who Uses This Software?

For small to large businesses.


Average Ratings

6 Reviews
  • 2.5 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SumTotal Systems
  • www.sumtotalsystems.com/
  • Founded 2004
  • United States

About SumTotal Talent

- Drive efficiencies and reduce costs by automating, standardizing, and optimizing the global review process, ratings calibration, and goal setting - Attract and retain high performers by recognizing and rewarding them commensurate with their performance - Improve organizational alignment by aligning and cascading employee goals to organizational objectives and strategies


SumTotal Talent Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

SumTotal Talent Reviews Recently Reviewed!


Cumbersome

Feb 15, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Our account manager is very responsive and accommodating. There are many reporting options to choose from.

Cons: Admin system is not user-friendly and requires more clicks than necessary to navigate and more work than necessary to complete simple tasks. Learner interface is difficult to use and understand. Pulling reports is slow and cumbersome. The system is very limited in what it can do. We currently use this system for learning and performance management and is unreliable on both fronts, for example we currently have to use a back door site to be able to complete fundamentals learning functions such as add learning plans, courses, etc with no resolution eta on a resolution.

Difficult Administration Functionality

Feb 07, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: It's easy for staff and most supervisors to use this solution, but the administrative user roles are complicated. It seems like they took pieces of functionality from other systems and smashed them together. I have a gut feeling they are not experts in their code.

Needs an update

Dec 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: SumTotal seems like a clunky, outdated software to use. User experience is awful and frustrating, but I suppose it at least works.

Hard to Handle

Aug 26, 2016
3/5
Overall
2 / 5
Ease of Use
2.5 / 5
Features & Functionality
2.5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: The product seems robust at a first sight but it is really hard to operate. I like the domain-concept to manage users and descentralize administration.

Cons: Not friendly for administrators, unflexible for a few types of activities, lack of full integration between different modules, need to rely on technical staff to setup basic things.

Recommendations to other buyers: Try to use it before buying it, to understand how it works and the kind of technical knowledge is necessary.

Administrator Review

Feb 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Search aspect for classes, syncing with webinars. Option to make an event private.

Cons: Reporting features and landing page layout need improvement.

Recommendations to other buyers: to ensure for a user friendly platform on both ends.

SumTotal Performance

Feb 11, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: There isn't much to tell, I do not really like this vendor. The system is very powerful, but not user-friendly. They are a large company, and have been in some acquisitions, which has changed the system.

Cons: Poor customer support. Very inflexible system. They don't tell you, but you can't even create your own performance appraisal form. You have to pay for that to be done each year, even if it is exactly the same as a new year.

Recommendations to other buyers: Look into the fine tape, especially what was promised to what can be delivered. Implementation is painful for the customer.