dezrez

Dezrez Estate Agency Software


1.5 / 5
3 reviews


Average Ratings

3 Reviews

  • 1.5 / 5
    Overall

  • 2 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    £109-199 per month
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person

Vendor Details

  • dezrez
  • www.dezrez.com
  • United Kingdom

About Dezrez Estate Agency Software

Supplier of online estate agency software to the UK and European market at the forefront of estate agency software for 10 years.


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Dezrez Estate Agency Software Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management

Dezrez Estate Agency Software Reviews Recently Reviewed!


SHOP AROUND FIRST

Apr 16, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The interface is pleasing to the eye.

Cons: Lacking Features

Lacking Support

Lacking Reliability

24 Month Contract

Overall: This software is the only thing holding our business back

If you are looking to grow your business and stand out from the crowd then DezRez really isn't the software for you. Make sure you shop around first. You'll quickly realise there are much better software providers out there. Even when the software is actually working you will find it is lacking basic features.

Unfortunately I had no choice in using DezRez as part of a franchise agreement. However when I re-branded I quickly found that DezRez are seriously lacking. Furthermore you will spend most of the time looking at the "doughnuts of doom" on your screen. These are the little circles that appear while your software is thinking about something. You will see them a lot!

Support (What support )- when you need support (Which you will) they usually get back to you around a week later. During my re-brand it took around 40 days after launch to finish the brochures. Yes that's correct. you can't make changes to the brochure yourself and the wait was 40 days. And they charged me. This is not to mention the memorandums of sale aren't updated yet either. and other bits and bobs.

I could go on and on. But to top it off they sign you in to a 2 years contract. Which you can only get out of if you pay up the full term. You will outgrow DezRez with in about 6 months.

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BEWARE if considering Rezi

Aug 16, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The potential is all I can be positive about if it worked a quarter as well as they tell you pre-sale I would have more to say

Cons: It does not work including deleting randomly appointments from the calendar leading to us missing important appointments and putting live properties that are already sold or rented making us look unprofessional and wasting hours or time

Overall: Awful customer service and a complete lack of care for our account. Lots and lots of broken promises and no-one wants to take any responsibility.

Very difficult to use - also very limited in when it cal do

Jan 17, 2016
3/5
Overall

2 / 5
Ease of Use

5 / 5
Customer Support

Comments: We use it now but we are looking for a more easy and more "Modern" system. You cant filter search - Too difficult to use- Our sales people dont want to enter clients. it takes them too long.