Thycotic Software

Secret Server


4.5 / 5
14 reviews

Who Uses This Software?

Secret Server empowers administrators and security pros with total control and complete understanding of their Privileged Account Management solution.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Thycotic Software
  • thycotic.com
  • Founded 1996
  • United States

About Secret Server

Secret Server is the only fully featured Privileged Account Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution. Get up and running fast with solutions for privileged account discovery, turnkey installation and out-of-the-box auditing and reporting tools.


Secret Server Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management
  • Application Access Control
  • Behavioral Analytics
  • Credential Management
  • Endpoint Management
  • Granular Access Controls
  • Least Privilege
  • Multifactor Authentication
  • Password Management
  • Policy Management
  • Remote Access Management
  • Threat Intelligence
  • User Activity Monitoring

Secret Server Reviews Recently Reviewed!


Very secure and useful tool

Feb 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Lots of possibilities and integrations

- Reporting and monitoring

- Password heartbeat

- Mobile app (with possibility to download a local copy of the secrets)

Cons: - Currently, 2-factor authentication relies on external parties for which a subscription is needed. It would be nice if they could offer free methods as well (captcha, mail, ...)

- There used to be a Java-based application to get a local copy of the secrets in a computer, but they replaced it with a Chrome add-on which is pretty slow and easy to manage.

Overall: We're using this tool for 4 years now in the business and are very happy with the possibilities of the tool. It's easy to manage and get reports based on activity which is very useful. It seamlessly integrates with AD for SSO authentication and 2-factor authentication is possible as well. A nice feature to have would be a captcha or SMS message for 2-factor authentication, but this has not been implemented (yet?).

Full-Featured Password Management Solution; Relatively Easy To Use

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I think the AD integration is the most important feature for us. It allows us to use our AD credentials when logging so we don't have to remember a separate set of credentials to get to all of our other credentials. It also allows for AD group management of access to our specific password folders within Secret Server.

Cons: We don't fully utilize all of the extended features, so the cost of the product is becoming a bit steep for us. We were able to negotiate good pricing when we had more users utilizing the software, but now that our team is much smaller now, our licensing is set to go up. That being said, the licensing cost is the worst part for our company as it is set to double at our upcoming renewal.

Overall: Secret Server provides a great way for us to store, manage, and provide access to passwords within our organization. Passwords stored range anywhere from company social accounts to AD service accounts used by IT/Engineering teams. I like that the software can be integrated into AD in order to manage access by group. It's also nice that the super admin cannot view all passwords in the software: they have the ability to add/remove users, but the access to the passwords themselves are separately managed.

Enterprise Password Management

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Functional password manager with features that allow users to share and update passwords without risking the compromise of authentication information. Allows for auditing and history to ensure that trust is maintained.

Cons: Too easy for someone to use master admin and access information that is not needed. Organizational policies and manager preferences can make this tool difficult to trust by users. Browser interface can be clunky and difficult to navigate. If you have multiple groups using the product, extra thought needs to be given to how data will be shared and organized.

Overall: Coming from previous password solutions like KeePass make this an attractive product although it is expensive it offers many security minded features but like many products, its strength lies in the hands organizational or departmental leadership. For passwords that must be group shared, the tool is useful.

Capterra loader

One password portal to rule them all

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Secret server is the best password site to be used between users.

With the ability to sort clients, types of secrets, generate passwords, link directly to logins, copy and paste passwords, and obfuscation of passwords, the list honestly goes on.

You can be scheduled to be notified if someone accesses a certain password, or if someone needs to get a password they don't normally have access to.

There is a free version that I use at home to store all my passwords so that my wife has access, should she need them.

Cons: The ability to make custom secrets is severely missed.

Easy to user interface - Secure storage for passwords

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This ease of use for this software is great. We deployed it into our environment and users of all technical abilities have been able to utilize it. The ability to share secure passwords across teams is a handy feature as well. As admins, we share admin passwords for our Xerox machines, or other admin passwords that are needed throughout our daily work that need to be securely stored. There is also a feature to create complex passwords, which provides auto-generated passwords that can be as complex as you want.

Awesome journal to keep all your passwords

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it saves & remembers all your passwords. It can also help create passwords too. Very easy to use!

Cons: Even though this program keeps a log off all your passwords, Ive always said, that it would be nice if you could use 1 password for everything.

Capterra loader

The best way to keep your network secure, with regularly changing passwords

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows us to be able to maintain security at the highest level by regularly changing passwords to our most important networks

Cons: There is not much to dislike, the software allows us plenty of flexibility and opportunity to have our say in password security

Overall: It's a reassuring to know that our systems and software is safe with this software managing password changes,

I use this to store some passwords and other critical information.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use for this. It works quite well for being able to store information in a secure location and to be able to retrieve it quickly and easily

Cons: Honestly, the pronunciation. Every time I say it, it sounds like I have a lisp. This is partially in jest but even talking to someone about it makes it sounds silly. Go on, try it. Thycotic secret server, see what I mean?

Overall: Safe and secure storage of sensitive information. That is the main benefit.

Our Admin team uses Secret Server

Jan 29, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Simple install. Easy to use interface. These guys have thought of everything - the system is clearly based on feedback over the years and it shows. Request approval for access, templating, automatic password changes on the network, AD integration, even finding where our service accounts are used.

Cons: I wish it supported more password change platforms - currently it supports AD, Windows, SQL, oracle,, and *NIX. I wish it also handled network devices for auto password changing ... hopefully soon.

Overall: Simple system to manage all our shared accounts. Couldn't live without it.

Vendor Response

by Thycotic Software on January 29, 2010

Yes - we will definitely be adding support for additional password platforms in the future. 7.0 will ship with Sybase support and MySQL support is coming soon. Also Cisco device support should be soon after.

Just what the Dr ordered

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly secure. Easy to use interface. Reliable, consistent, and priced right.

Cons: They could probably work a bit on their integration with other environments. They do well with Linux/Unix, but not so well with browser passwords.

Overall: We use both the on-premise and cloud Secret Server product to manage all of our passwords. It's one of the best and most secure products out there! There are advantages and disadvantages to both, but either one is an excellent product.

Recommendations to other buyers: Test it, try it, you'll like it.

Capterra loader

Best Identify manager I have used

Dec 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, Options for Cloud or on premise, additional identity management features when on premise. Shared passwords, OS independent. Neutralized, managed and secure, sharing of passwords based on roles.

Cons: The software takes allot of time to setup and configure for your needs, Creating templates, roles, etc. One setup the conversion of existing identity data can be tedious.

Gets the job done.

Mar 09, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: This software is pretty straight forward and without frills. It gets the job done and doesn't get too much in the way with flashy or over the top functionality.

Cons: I wish they could keep the unnecessary functions down but give the interface a face lift. It's straight out of windows 95.

Great Small Business Tool

Aug 27, 2012
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Extremely easy password management. Setting permissions for various users is easy (after learning how). I can view reports of what users have viewed when they leave the company. Support is responsive and they've even implemented one of my suggestions.

Cons: There were a few hiccups with permissions when setting up the software. A quickstart document could have helped me avoid those minor delays.

Overall: I have no reservations about recommending this password manager. It's a huge time saver.

When you want to keep your passwords safe.

Apr 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy and simple installation. Intuitive navigation.

Cons: Organizational measures and security policy can make this tool difficult to useby users.

Overall: Not easy to enforce use for users of other tools.