---
title: "DocuXplorer Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DocuXplorer Software - reviews, pricing plans, popular comparisons to other Document Management products and more."
source_url: "https://www.capterra.com/p/10323/DocuXplorer/"
page_type: "product"
language: "en"
---

# 

 DocuXplorer Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DocuXplorer

## What is DocuXplorer?

Simplify how you interact with your documents and turn your company data into powerful insights using DocuXplorer’s AI. You’ll quickly search, summarize, and analyze your information—all in one secure place. By automating tasks like filing, tagging, and searching, you’ll reduce manual work, minimize errors, and let your team focus on their expertise, not their filing skills. Everything will be organized, secure, and easy to access. DocuXplorer automatically categorizes and tags your documents, pulling out key data for smarter search and retrieval. It integrates seamlessly with your existing workflows, handling approvals, archiving, and retention policies. With built-in AI, you’ll process documents quickly and accurately, ensuring everything runs smoothly and your data stays secure and easy to find.

## What is DocuXplorer used for?

[Document Management](https://www.capterra.com/document-management-software/)[Archiving](https://www.capterra.com/archiving-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

3%

Starting price

$120

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DocuXplorer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.docuxplorer.com&name=DocuXplorer)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DocuXplorer

4.4 (36)

VS.

[4.7 (1,742)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

$120

Other, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (36)

Ease Of Use

4.6 (2,711)

Value For Money

4.5 (28)

Value For Money

4.5 (2,226)

Customer Service

4.6 (35)

Customer Service

4.7 (2,036)

## DocuXplorer alternatives

[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (7)](https://www.capterra.com/p/82545/SoutronGLOBAL/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (186)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about DocuXplorer

Overview

### Which roles and teams benefit most from DocuXplorer?

DocuXplorer is most used by IT managers, administrators, and support teams that need centralized document control, secure access, and easier system maintenance. Operations, office, and finance teams use it to organize records, streamline approvals, and retrieve files quickly, while executives rely on it for visibility into business documents and compliance workflows.

Answer based on 35 reviews

Overview

### What company size and industries is DocuXplorer built for?

DocuXplorer is built mainly for small businesses, which make up 74% of reviewers, with construction and financial services tied as the top industries at 10% each. It also serves HR, legal, finance, and operations teams, plus midsize businesses at 23%, most often for document management.

Answer based on 36 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of DocuXplorer?

DocuXplorer offers document management, document capture, full text search, version control, and check-in/check-out for controlled document handling. It also includes workflow management, approval process control, electronic signature, audit trail, access controls/permissions, and compliance management, plus OCR, metadata extraction, and reporting/analytics.

Integrations

### Which third-party tools and platforms does DocuXplorer integrate with?

DocuXplorer integrates with Microsoft Excel, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Azure, Docusign, PandaDoc, QuickBooks, Smartsheet, Ontraport, WoodPro Insight, and ZorroSign eSignature. These integrations cover office productivity, eSignature, accounting, workflow, and business platform connections.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does DocuXplorer offer?

DocuXplorer provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and walkthrough material for users.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does DocuXplorer offer?

DocuXplorer provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as responsive, attentive, and helpful, though one note says technical support is only available in English and Spanish for premium users.

Answer based on 4 reviews

## Features

AI summary

Based on 31,543 Document Management reviews

Capterra data shows that buyers of document management software rank the following features as their top priorities:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**48%**)

DocuXplorer supports all three of the features reviewers value most: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities give businesses a secure place to store files, keep documents organized and accessible, and share information with the right people, helping teams protect records, improve collaboration, and manage documents more efficiently.

Secure Data Storage

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Document Storage

4.8 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Sharing

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Collaboration Tools

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Access Controls/Permissions

5.0 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

DocuXplorer 101 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Backup: Data is backed up automatically to prevent data loss
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
- Data Storage Management: Manage and store data in a database
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Digital Asset Management: Manage digital assets
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Check-In/Out: Switch documents into read-only mode to prevent concurrent editing by multiple users
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Conversion: Convert documents and images into editable file formats
- Document Editing: Makes changes to document features such as text, fonts, formatting, etc.
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eDiscovery: Finding, identifying and collecting information for legal proceedings
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Conversion: Convert files to a different format
- File Management: Create, save, and store files
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Filtering: Find & retrieve relevant data or documents
- For Legal Professionals: Specifically designed to address the needs of law firms and legal departments
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Indexing: Compile and organize data into specific metrics
- Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches
- Metadata Extraction: Retrieval of embedded metadata that is present within a file
- Metadata Management: Collect and maintain structured information that describes data or content
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multimedia Archiving: Archiving documents of different digital mediums
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Storage Management: Store items for a designated period of time
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Web Archiving: Gathering, storing and preserving data found on the World Wide Web
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (34)

4.3

Based on 34 reviews

## Pricing

Value for money

4.5 (28)

Free Trial

Basic

$120.00

Other,Per Month

Value for money

4.5 (28)

4.5

Based on 28 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (35)

4.6

Based on 35 reviews

## User reviews

Overall rating

4.4

Based on 36 reviews

Filter by rating

5(20)

4(13)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MS

Mohamed S.

Observers Drawing office and documents

Oil & Energy

### "Executive Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

We have been dealing with it for a long time since 2015.

Pros

Easy to use and has superior protection.

Cons

Large files are not allowed to be entered as the storage capacity is limited.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 13, 2025

Hi Mohamed, We value your loyalty for over 10 years and are excited to continue iterating on your processes with the new advancements in AI. We look forward to hearing the impact this automation will bring to your team, freeing up their time and resources.

SK

STACY K.

Office Manager

Hospital & Health Care

### "Support Assistance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2024

Pros

Steven provided excellent support during my upgrade. He worked with our IT to make sure installation was accurate and that I had minimal disruption.

Cons

Honestly, it fits all my needs. There is nothing that I dislike.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 13, 2025

Hi Stacy, We're so happy to hear you're having a good experience working with our team and utilizing DocuXplorer to manage your healthcare documents. You'll save even more time adding new records and locating them with our new AI tools. Ask your advocate to give you a tour and determine the best application for your business. Thank you again for trusting in our team!

HR

Herb R.

Database Administrator

Financial Services

### "Robust and Secure Document Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Pros

DocuXplorer has great flexibility in designing document metadata. We store all sorts of disparate documents: employee personal info, technical/mathematical, hardware manuals, etc. The metadata for these are markedly different, requiring their own taxonomic definitions.

Cons

It took a while to get comfortable with the user interface. Also, the Windows client software is sluggish when used through our VPN.

Reasons for choosing DocuXplorer

One deciding factor was DocuXplorer's support for workflows. DocuXplorer has a fairly rich visual programming environment for workflow development. To be clear, this visual programming environment is not for the typical end user; rather, it is definitely for experienced developers. At our company, many of us are experienced developers, so this was perfect for us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 13, 2025

Hi Herb, Thank you so much for sharing these insights. You're definitely taking full advantage of the flexibility DocuXplorer has to offer with personalized taxonomy and workflows. For those who aren't as technically advanced as you, they too can get that personalization by working with our inhouse team of developers. Our goal is to deliver valuable tools to companies with all levels of technical expertise. Thank you again for your trust in our team.

PD

Penny D.

Chief Financial Officer

Retail

### "A great product with lots of purpose"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2024

I have used DocuXplorer for 15 years or so. I have confidence in the company and the people working with the company and would not move to another system.

Pros

Support is amazing when I have a problem as they are just one email away.

Cons

I have an older system and there are times that it runs slowly although this usually can be remedied by support.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 20, 2024

Hi Penny, Thank you for 15 years of partnership! We appreciate and value working with you and supporting your business goals. We look forward to iterating on your core business processes, improving efficiency, and lightening your team's manual task load. Thanks! Alli

MR

Michael R.

IT Manager

Warehousing

### "Established, Mature, and a Fantastic Value"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 2, 2024

Our companies have been using DocuXplorer as a primary document management system running on-premise for around 20 years. Throughout this period I have watched the software evolve, supporting future operating systems and adding in new useful features all while sticking to its fundamentals as well as providing the same, high-level support that's only available from smaller businesses. If the feature set meets your expectations, I can assure you of its reliability!

Pros

DocuXplorer is a very affordable, easy to use, and powerful solution for managing documents and files with an excellent support team that has your back. By mimicking the file tree concept from Windows, DocuXplorer is extremely easy to navigate. Folders can be organized using "index sets" that allow you to set customizable fields such as integer, date, text, version, and more. Support for scanners requires no additional drivers or software to use and the search function is lightning fast. Scanned documents are stored as TIFF files which allows for small file sizes and a host of editing and markup tools similar to Adobe Acrobat. Printing or sharing documents via export or email can be done in just a few clicks.

Cons

Restoration and archival tools would be a vast improvement for on-premise administrators. Occasional issues with server to client communication resulting in cryptic error messages presented to users. Please note that an on-premise DocuXplorer solution requires high-speed local network access - it will not run over a VPN or any other platform other than Windows.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 9, 2024

Thank you so much for taking the time to share your insights and experience working with the DocuXplorer team for over 20 years! I’m happy you’re satisfied with our evolution, expanding into automated business processing and utilizing the latest technology. Concerning restoration and archival tools, DocuXplorer offers granular restore capabilities on the cabinet, drawer, and even document levels. Many clients utilize our Secure Backup service for a hands-free approach to this. I’ll be happy to share more information to perform this on-prem. And you’re right, by providing taxonomy services we ensure data is organized efficiently, providing fast access no matter how large the system gets, avoiding the need for an archival process. When it comes to a remote connection, while we do have clients utilizing VPN successfully, we’ve seen the best results from RDP services as documents and data are never transferred, providing speed and security. All my best, Allie

JH

Jeffrey H.

manager

Construction

### "Great organizational tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2024

Pros

Ease of use for the end user, having all of my files in a digital format that makes it extremely easy to find and store

Cons

was a little difficult to set up by myself and it required support from DocuXplorer staff, but the support was super easy and timely to get and everyone was very helpful

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 10, 2024

Hi Jeffrey, I'm happy you find the software easy to use and see value from quickly locating your business records. It's great you've taken advantage of working with our support team and got the assistance you're looking for. So you're aware, you can do even more with DocuXplorer beyond just locating records! You can standardize business processes and automate manual steps. This frees up time, improved team training, lowers operating costs and enables you to scale. Your Account Advocate, Sara, can take a look at your most time consuming document based process and free up time and improve accuracy by automating it in DocuXplorer! All my best, Allie

KR

Karl R.

IT Manager

Machinery

### "Satisfied DX User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2023

Pros

The users are very satisfied with the DocuXplorer but in my position as IT Manager, I appreciate the great support.

Cons

Nothing comes to mind. We have used DX for many years and the employees are very comfortable with how it works.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

TK

Tsale K.

Transition Manager

Real Estate

### "Or experience with DocuXplorer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

Quick access to documents.

Pros

Excellent, friendly and timely support. Support was accurate and to the point.

Cons

For us it was a bit of a steep learning curve.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

March 16, 2023

Hi Tsale, Thank you so much for taking the time to review DocuXporer! I'm happy to hear you're satisfied with the level of support you've received. As is the nature of a flexible document management system, it does take time to fully understand your team's needs and how to translate that into scalable business processes using DX. I hope you've taken advantage of our taxonomy services which will help you meet best practices and get the results you're looking for quickly. I'll ping your account manager to touch base with you. All my best, Allie

DH

Dennis H.

owner

Accounting

### "Dennis W. Homolka CPA docuxplorer review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2022

Overall my experience with docuxplorer has been good, thats why i continue to use it for all these years!

Pros

reasonable price, ease of use, nothing price comparable out there that i have seen

Cons

the one thing ive always disliked about the software is that you cant export partial information to another computer, file by file, its an all or none deal. for example when i was in the hospital i wanted to see specific tax return files so i could review them and the backup documents. they had to instead print everything out and my wife had to lug the files back and forth from the office to the hospital. if we could have copied individual files this would have been very convenient.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 17, 2022

Hi Dennis, Thank you for sharing your experience using DocuXplorer. I'm sorry to hear you're in the hospital. It sounds like it isn't slowing you down! Our Success Team will be reaching out to help you quickly export the necessary files. With DocuXplorer, you can export a single file, a particular group of files, or everything. It's not an all-or-nothing process. We'll be happy to show you how. Additionally, you can access the files remotely without exporting them at all. Thank you for your years of partnering with DX. We look forward to many more years working together.

TU

Tom U.

CEO

Information Technology and Services

### "Review of Docuxplorer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2021

Archiving and Metadata management are the reasons for client's purchase of the product. Clients that are using the product are satisfied.

Pros

It is a software that I call biggest game changer as far as getting the same quantity and quality of results for desired management information in Archiving and metadata management. The ability to integrate Microsoft Office documents, accept all electronic files, flawless file imports makes it a software that is taking us to paperless office data banking.

Cons

The use of workflow details and SMS alerts is something we are anticipating will happen soon

Switched from

[DocuWare](https://www.capterra.com/p/220466/DocuWare/)

Not good enough

Alternatives considered

[Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)

Reasons for choosing DocuXplorer

Later discovered that those using it wished they had the choice of Docuxplorer at the time of purchase.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10323/DocuXplorer/reviews/)

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