# SIGNiX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SIGNiX the right Digital Signature solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/103257/SIGNiX/reviews

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SIGNiX

3.9 (117)

[View alternatives](https://www.capterra.com/p/103257/SIGNiX/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SIGNiX

Ease of use

3.5

Customer Service

3.8

## Pros and Cons in Reviews

BP

Beverly P

OwnerLegal Services, Self-employedUsed the software for: 6-12 months.

“Easy to use and it's integration was nice and smooth within the business.“

July 27, 2023

SF

SCOTT F

NotaryReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Only being able to stamp one document in a set of documents, the stamp not showing up with the written notary information and the check box needing to be completed means that you can't have options on a page. “

May 19, 2020

CM

Christoph M

Notary PublicLegal Services, Self-employedUsed the software for: 6-12 months.

“Clients are automatically invited to an encrypted zoom call and you can easily walk them through the process.“

June 14, 2021

CB

Chris B

ParalegalLaw Practice, 201 - 500 employeesUsed the software for: Less than 6 months.

“Initially, we had difficulty with completing transactions because the software would not pass signee identification credentials, if the signee's driver's license picture did not precisely match up with the selfie the signee is required to take for comparison purposes. “

May 22, 2020

JV

Jessica V

ParalegalLegal Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“With COVID-19, \[SENSITIVE CONTENT HIDDEN\] in Washington State pulled forward the October 1, 2020 effective date for electronic notarizations to be effective immediately, as of February 29, 2020. Upon receiving my electronic and remote notary endorsements from WA DOL, we quickly got in touch with Signix, signed up for the webinar and demos, and implemented the program quickly so we would be up and running. “

May 19, 2020

MG

MARY G

Right of Way AgentCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months.

“You can't do multiple zoom meetings for different signers which makes it impossible to do multiple signers on the same document which is half the reason in-person notarizations/closings are tricky.“

May 14, 2020

AO

Andrea O

Consultant Right of Way AgentReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The SIGNiX platform is very intuitive to use, stores your journal, and does the leg work of verifying someone's identity etc for you. Plus you can skip this step completely if you know the person already and they don't have to go through the ID verification. “

May 19, 2020

BE

Bianca E

RE AnalystFinancial Services, Self-employedUsed the software for: Less than 6 months.

“These characteristics imped the product from being functional at the best of times. Because the resource material was not accurate about what was needed for it all to work I received many bouts of frustration from EVERY client that attempted to process a remote notarization through the signix system. “

November 17, 2020

## Showing most helpful reviews

Showing 1-25 of 117 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Valerie D.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "SigniX"

May 26, 2020

4.0

I have had a good experience. They are always willing to listen to concerns and have made many large and small changes based on my input.

Pros

The ease of use and ability to set up documents prior to the appointment.

Cons

That I cannot send the meeting link prior to the appointment without sending the link to review the documents.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

Fees, difficulty using the product, and lack of customer support.

Review Source

JJ

Joyce J.  
Ron  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Very Satisfied"

July 1, 2020

5.0

With this software I can continue my service as a Public Notary while maintaining safety for my clients as well as for me.

Pros

I like that the software makes sense and it is simple direct and easy to use.

Cons

I am very new to this program no problems yet.

Alternatives considered

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

Reason for choosing SIGNiX

THEIR SUPPORT SYSTEM. OF COURSE THE SOFTWARE IS EASY TO USE.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

The Support with Signix is unbelievable. Signix has Weekly live update webinars with questions & answers, they also provide you with contact phone numbers as well as email address. They also maintain the webinars for future watching if needed on your site. Signix also send an email To welcome your clients and provide an video showing your clients how to use the software as well as telling them what is needed to complete the transaction.

Review Source

RS

Ryan S.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Attempted to utilize during pandemic and was disappointed ... "

May 22, 2020

2.0

Based on my issues and what support informed me, I think this product was released to the general public too early. I get it, there was a pandemic going on and they had a product that society was craving and I probably would have done the same thing if I were them. I believe the product has the potential to be great in the future, but right now there are too many uncorrected bugs with this product that makes it not worth the time for both the client and the user.

Pros

There was a rush to use e-notarization platforms during the pandemic. The larger / more established companies were so busy they were not taking on new clients. This was the only company that was available so I went with them as the only option. Availability is an ability. After payment, I was in live training session to familiarize myself with the product. The instructor was knowledgeable and allowed for all questions to be addressed. That was the best the product was as it only went downhill from here.

Cons

We signed up with this company as they advertised they were capable of e-notarization of estate planning documents. About a week after we paid and went through training I received an email from an exec apologizing that the product is not capable of estate planning in my state but that they were working with the developers to correct this issue. We continued to use the product to e-notarize deeds. The product worked fine up until the moment it came for the notary to sign at which point it wouldn't allow access. I contacted support and they informed me that if the notary is also the person who setup the document they need to logout. I learned that for next time and had to do the process all over again with the client (this time in person as the client didn't want to do it electronically again). The next deed we signed took a total of three hours and still didn't work at the same step as before even though I made sure to logout. Some of the delay was due to my clients not answering their "knowledge based authorization" questions correctly. The client showed me the questions she got wrong and they were from the 1970s. I believe this is a State of Florida thing and not a SignIx thing but I can't blame my client for not knowing the answer to a 50 year old question. When I called support this time they informed me this was a novel issue and they had to assign this to the programmers to correct the issue.

Reason for choosing SIGNiX

They were the only ones who were available at the time.

Review Source

Response from SIGNiX

June 1, 2020

Dear Ryan, Thank you for sharing your feedback, as it helps us continuously improve our product and service. We apologize if we have not met your expectations and we hope to be able to support you better moving forward. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

CM

Christoph M.  
Notary Public  
Legal Services  
Used the software for: 6-12 months

### "Using Signix for a year now"

June 14, 2021

5.0

Good product and great customer service. Also their \[SENSITIVE CONTENT HIDDEN\] of eNotary products is very responsive and helps out wherever possible.

Pros

Compared to other electronic signature platforms, SIGNiX is certainly at the top. Preparing the documents is basically drag and drop. Clients are automatically invited to an encrypted zoom call and you can easily walk them through the process. They worked hard on constantly improving it and you can really tell the difference to a year ago.

Cons

Unfortunately, the security features do disqualify a lot of people from even accessing their documents. Especially the KBA questions pose a big barrier. Also, keep in mind that the contract you agree to with them is over several years and even tho you can cancel any time you have to do so at least 30 days prior to the end of every full year.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

DocVerify's high prices and bad performance made me switch

Review Source

KE

Kyra E.  
Founder  
Legal Services  
Used the software for: Less than 6 months

### "Better Solution"

September 15, 2020

5.0

EXCELLENT. HIGHLY RECOMMEND.

Pros

We switched from DocVerify, which had great support and marketing, but the software was not nearly as easy to use (did not have the image capture technology) and the ability to tab documents was glitchy. Signix support is just as good, the training is really comprehensive (unlike its competitors) and best of all, it has a demo toggle so you can practice without paying for an actual notarization price just to learn the software. The pricing is very straightforward. For DocVerify, the pricing was confusing and turned out to be much more expensive than the advertising suggests. Signix is straightforward, in pricing and use, and built well.

Cons

Signix does not offer to maintain the recordkeeping for RON (some other services offer this). But it is nothing. Get a dropbox or use google apps.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

DocVerify had great support and marketing, but the software was not nearly as easy to use (did not have the image capture technology) and the ability to tab documents was glitchy. Also the pricing was confusing and turned out to be much more expensive than the advertising suggests. Signix is straightforward, in pricing and use, and built well.

Review Source

TN

Tricia N.  
Notary Public and Loan Signing Agent and remote Notary  
Legal Services  
Used the software for: 6-12 months

### "You have freedom to do any signings you want BUT.. there are things that could be ALOT better. "

May 14, 2020

3.0

Soso.

Pros

\*Zoom Meetings - Others can join. \*KBA'S options on checking ID and the options on set up. \*Were not restricted to certain kinds of signings that we can do, unlike other platforms. \*Reasonable price

Cons

\*NOT CELL PHONE FRIENDLY. \*FREQUENT GLITCHES TO THE POINT IVE HAD TO EITHER REDO THE WHOLE MEETING OR TAKE IT OFF OF SIGNIX AND USE AN ALT WAY TO GET THE DOCS NOTARIZED. \*LACK OF STAMPS IN ONE DOCUMENT \*ISSUE WITH SIGNERS SIGNING DOCS PRIOR TO MEETING IN FRONT OF NOTARY AND BEING RECORDED ON ZOOM.

Reason for choosing SIGNiX

I DID MY HOMEWORK AND IT SEEMED LIKE IT BE THE BEST FIT FOR WHAT I NEEDED.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

I NEED A STABLE ALL IN ONE WITHOUT HEADACHES NOTARIZATION SYSTEM FOR VIRGINIA

Review Source

Response from SIGNiX

May 20, 2020

Dear Tricia, Thank you for sharing your feedback, as it helps us continuously improve our product and service. We try to set a high standard for our solutions, and we apologize that our platform has not met your expectations so far. We understand that multiple stamps within a single document is a desired feature and our development team is working to add this as fast as possible. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

JH

Jill H.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Excellent software for Remote Online Notarization"

May 18, 2020

5.0

I looked at several different software companies before I chose SIGNiX. The main reason was their rapid reply to my email communication as well as detailed answers from an actual person who really responded to my questions. I appreciated how the fees were detailed and listed and I did not feel there was any hidden fees. Again, the ease of use is very important to me.

Pros

User friendly - easy to use. There is a helpful training video and several FAQ's to address all of my questions thus far. I am not super technologically advanced and this software was easy to use for me. In addition, for my somewhat technologically challenged law clients, this software has been fairly easy to navigate and to instruct on how to use on their end.

Cons

I wish there was an easier way to login from the main SIGNiX website.

Alternatives considered

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)[Notarize eSign](https://www.capterra.com/p/198252/eSign/)

Reason for choosing SIGNiX

1) SIGNiX was the first to reply to me that they were in fact ready in my state for both RON and e-notary application. 2) Fees and pricing were clearly stated. 3) Video training which gave me confidence that I, along with my law clients, would be able to use this software with relative ease. 4) Rapid reply from an actual person directly answering my questions.

Review Source

JV

Jessica V.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Electronic Notary Software"

May 19, 2020

4.0

See above.

Pros

With COVID-19, \[SENSITIVE CONTENT HIDDEN\] in Washington State pulled forward the October 1, 2020 effective date for electronic notarizations to be effective immediately, as of February 29, 2020. Upon receiving my electronic and remote notary endorsements from WA DOL, we quickly got in touch with Signix, signed up for the webinar and demos, and implemented the program quickly so we would be up and running. It's been working great for us. It's very user friendly and intuitive.

Cons

I think the interface could be streamlined a bit, updated and make it easier to modify transactions. I also think some of the authentication processes are too labor intensive, like uploading pictures of your drivers license though your phone and having to enter your full SSN. It seems like checking id on the video process would be sufficient, also perhaps only entering the last four of a SSN.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing SIGNiX

The sales person got back to me the quickest, got me set up for the webinar and demo and was able to implement the software immediately.

Review Source

JS

Juanita S.  
Notary/Owner  
Legal Services  
Used the software for: Less than 6 months

### "Signix is great!"

May 19, 2020

5.0

I've only been using Signix for a month but so far its been great, easy to use. No issues.

Pros

Signix is user friendly, the training was very thorough. I've only been using it for a month but so far no complaints or issues.

Cons

Haven't come across anything that I haven't liked or had a problem with.

Alternatives considered

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

Reason for choosing SIGNiX

As a Sole Proprietor, price was a huge factor for me and Signix was by far the best pricing. Their pricing was also disclosed upfront with no hidden add ons.

Review Source

Abimbola K.  
Customer Support Team Lead  
Entertainment  
Used the software for: 6-12 months

### "SIGNiX saves my organization time and money."

September 9, 2018

5.0

SIGNiX enable my organization reduce time spent sending and receiving physical contract documents via airmail.Since we switched to SIGNiX ,we have saved financial resource which would usually had been expended transporting documents to partners and customers. With SIGNix,our customers get to sign contractual agreements digitally ,and even when they encounter hurdles using SIGNiX,we easily assign a sales rep. to assist them navigate the hurdle via the telephone ; SIGNiX is that intuitive.

Pros

SIGNiX is intuitive,thereby making it easy to use both for us as a company and our customers and partners to use to sign contracts. I like that contractual documents signed with SIGNiX are legally binding and thus ,there has been no complaint from any of our partners since we began using this program. It is so easy to create signatures with this tool ,as a user I am allowed to either draw my own personalized signature or choose a signature from a list of singnature fonts. Documents can be signed both on smartphone and computer ; making it very convenient to use by all.

Cons

We have had difficulties convincing partners in developing countries to sign contractual agreements via SIGNiX. Although I admit this is in no way ,a fault of SIGNix ,however it is a bottleneck we regularly encounter.

Review Source

HS

Holly S.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Good product."

May 14, 2020

5.0

Pros

I like signix and it has worked for me. Set up of online notary was very difficult, hours wasted. Mostly b/c tech support gave the wrong answers, and trainers gave wrong answers. Got answers all over the place. It would have been better if they said we don't know and that they would get correct answers asap, instead of giving out incorrect and conflicting information. Someone in tech support should have tried to set their own notarization up with the SOS, so that accurate information could have been given.

Cons

Setting up the online notary with the SOS.

Switched from

[DocVerify](https://www.capterra.com/p/165951/E-Signature/)

Lack of support, failure to respond to questions sent to their support. No options of speaking to a live person

Review Source

ES

Erin S.  
Business Operations Manager  
Government Administration  
Used the software for: Less than 6 months

### "SignIx - ideal for E-Notary Use!"

February 9, 2021

5.0

SIGNiX is so far very easy to use and as close to fail-safe as it comes to complying with state of ohio requirements for e-notarization. Very happy with it so far and how efficient it makes doing e-notarization.

Pros

This makes electronic notarization exceptionally easy (the program makes you go through certain steps and will not advance you unless they are done correctly) and also provides an electronic journal to keep all completed transactions in. This is important as this is a requirement from the state for all notaries who do e-notary signatures. Also provides advanced security features that outshines other similar software programs. Cloud based!

Cons

The one thing that can be confusing is when you are ready to send a document for signature, there is the option to send the documents to them at the same time the zoom meeting link is sent. When signing for e-notary, the signer cannot begin the signing process UNTIL the zoom meeting has been started by the notary. This can be confusing if both emails are sent at the same time - you can check a box to send the links at your choosing, so its just important that you remember to check that box.

Review Source

CW

Candace W.  
Account Representative & Resource Recruiter  
Legal Services  
Used the software for: Less than 6 months

### "Very Happy With SigniX"

May 29, 2020

5.0

Very good. The product is easy to use overall and the support is very good.

Pros

The product is very easy to use and though I as worried about helping less tech savvy people, most everyone has done just fine.

Cons

I think the client having to complete the KBA every time they use the service is very frustrating. Once they create a user name and password, doesn't that prove that they are who they are? I have a client that has used my service 3 times and had to complete it each time, and it's just tiresome. Same as if you want to get in and get your documents from the website. Why complete the KBA again?? What about KBA within Signix? Something really simple that they can answer quickly and easily without the rigors of the other KBA.

Review Source

WMH

Wanda M H.  
Realtor/Notary  
Real Estate  
Used the software for: Less than 6 months

### "Waiting for Assignments"

May 19, 2020

5.0

I've not solved any problems. However, I have learned there're a lot of avenues to pursue. Attorneys, Mortgage Lenders, Title Companies just to name a few. I do feel since the environment we're in is causing some of the hurdle's I come across and the fact RON is so new or most. Title Companies use their own platform and those who don't know about RON's are not interested in using the services Signix provides. I do feel there's a lot of negative communication among other Notaries & I feel some is because they have not upgraded the systems being used. I can see how difficult it is to use SigniX.

Pros

I've enjoyed how SigniX has setup a user friendly Product. I'm a Realtor in Texas and we use the same signage process and I feel very comfortable how your platform works. The training is very good along with customer support. Email and I receive an answer in short period of time I have no integrations with other apps.

Cons

Because I've not received any assignments as of yet and only the training, I don't have any desired features at this time. If in a live scenario the process works as the training does, it's very easy. At this time I don't have any other integrations with other apps.

Review Source

AQ

Am Q.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "Lacking basic usability & tech support "

May 20, 2020

2.0

We are still trying to figure out if we can use this product. We have spent MANY HOURS trying to make it work and having a lot of trouble.

Pros

The ability to do remote notary and the straightforward pricing.

Cons

Not very intuitive. Cannot do many basic things such as standardize the size of fields and font size across a document. Cannot notarize the same document twice (WHAT IF THERE ARE TWO SIGNERS signing in different capacities???). You have to pay extra to get tech support in under 2 days.

Reason for choosing SIGNiX

More straightforward pricing

Review Source

Response from SIGNiX

June 1, 2020

Dear Amber, Thank you for sharing your feedback, as it helps us continuously improve our product and service. Our customer support department strives to answer all queries within 20 minutes. We apologize if we have not met your expectations and we hope to be able to support you better moving forward. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

MB

Mark B.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Absolute disaster"

May 22, 2020

2.0

Tech support was uneven. Sometimes it was available immediately and sometimes there was a lengthy delay. But in the end I threw away a few hundred dollars and dozens of hours of my time and accomplish zero notary transactions.

Pros

The team at Signix is a bunch of very nice people who try to be helpful.

Cons

It is much, much too hard to use. I am an experienced computer user and I wasted many many hours I’m trying to make it work and went through two sessions with customers to try to notarize things. Both failed. I have completely wasted my money. But even more, my time.

Review Source

Response from SIGNiX

June 1, 2020

Dear Mark, Thank you for sharing your feedback, as it helps us continuously improve our product and service. We apologize if we have not met your expectations and we hope to be able to support you better moving forward. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

LM

Lawrence M.  
Loan signing agent  
Financial Services  
Used the software for: Less than 6 months

### "Great service; excellent solution for independent closing agents and mobile notaries. "

May 14, 2020

4.0

A system that is great for independent operator. Very good platform and excellent support.

Pros

Very friendly program for independent closing agents. All features designed to allow small operators service multiple clients. Service is excellent - team of specialists which can easily provide assistance for technical questions as well as account management. Communication within the team appears seamless so that a user's challenges are quickly resolved by the right person. Also, prep of docs is easy and intuitive.

Cons

Some functions are initially difficult to coordinate. It may be my own low tech experience, but getting session with all prerequisite sign-ons and doc displays ready was at first awkward. Easier with practice but perhaps less elegant than it could be. Company is tweeking operation and, as I gain more time on the program, I expect it will be a great tool.

Review Source

AM

Andrew M.  
Bookkeeper  
Law Practice  
Used the software for: Less than 6 months

### "Great Quality and Ease of Use"

May 22, 2020

5.0

Great. The customer support has been excellent and the program is seamless and easy to use. The overall lack of problems makes it all the better as well.

Pros

The idea of the process of doing the remote notarization process seemed fairly daunting. However, it is far easier to use than expected. This is majorly in part due to the instruction guide provided to users as it is really easy to follow and does an excellent job of explaining the steps.

Cons

The only thing I have run into is the length of time the ID verification process can take with the KBA ID selection. That being said, it is not a problem with the program and understandable that it must be that thorough.

Reason for choosing SIGNiX

I can't remember the specific names of other options my firm was looking at, but we ultimately went with Signix due to the price.

Review Source

NB

Natalia B.  
Notary- Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Great product for what you need, it needs a few tweaks!"

May 19, 2020

5.0

This is a great service and the cost is amazing!

Pros

It's really easy to use and I love that it combines the documents and the separates the documents.

Cons

Things I'd like to see: 1. add more documents once it is scheduled. 2. reschedule of appointments 3. customer service, being a little more helpful than re do it.

Reason for choosing SIGNiX

cost and being able to start immediately

Review Source

FG

Felise G.  
Certified Notary Signing Agent / Owner  
Real Estate  
Used the software for: Less than 6 months

### "Unsurpassed Customer Service"

May 16, 2020

5.0

Notaries having x.590 digital certificate through Identrust should be able to use with Signix and not be required to purchase again through Signix.

Pros

Ease of use and fee transparency. Their customer service goes above and beyond. They answer questions without long wait times and quickly respond to emails. This is extremely important as many documents are time sensitive.

Cons

The signers should be able to pass KBA before bringing notary on, as this process is time consuming and if the signer can not pass this step the signing is cancelled. The meeting and document link should be integrated into one email. The date tag should not be automatically included with the signature tag.

Review Source

SD

Susan D.  
Notary Signing Agent  
Law Practice  
Used the software for: Less than 6 months

### "Not enough time to test the product before use."

May 14, 2020

3.0

Pros

Ability to notarize documents remotely and

Cons

Very difficult to have end users follow directions. The loss of control of the process when end users cannot share the Zoom screen or have other technical issues relating to the KBA identification process.

Reason for choosing SIGNiX

Price and recommended by colleague.

Review Source

Response from SIGNiX

May 20, 2020

Dear Susan, Thank you for sharing your feedback, as it helps us continuously improve our product and service. We try to set a high standard for our solutions, and we apologize that our platform has not met your expectations so far. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

KL

Kelsey L.  
Compliance Manager  
Insurance  
Used the software for: Less than 6 months

### "Great Software and Great Customer Service! "

May 14, 2020

5.0

From the start SIGNiX was prompt and helpful finding a solution for my remote notary needs. Customer service was great and there was a very helpful walk through so I knew exactly what a remote notary session would look like.

Pros

The software walks you thought what to do with each remote notary. It is clear and easy for both myself and others that I am notarizing to understand. I like that I do not have to do much explaining or trouble shooting since the software tells each client exactly what to do.

Cons

Once you start a meeting there is no going back. So if you accidentally started a meeting at the incorrect time there is no way to get a new meeting added to your signing.

Review Source

EB

Erin B.  
PArtner  
Law Practice  
Used the software for: Less than 6 months

### "Generally good product"

May 15, 2020

4.0

Generally, it is a useful tool, and there are few remote notaries, particularly in my area. Signix is the first company that was timely and responsive when looking for a service provider of this type. It is generally good for the cost, but does need some work on glitches.

Pros

It is generally user friendly. After going through the process a time or two, it is fairly easy to use.

Cons

The ID authentication process appears to be glitchy and problematic at times. If the clients do not act in the exact proper order at the right time, it can tank the entire process, wasting significant time and energy. I have had to bypass the ID authentication at times.

Review Source

CB

Cynthia B.  
Client Technology Solutions Analyst  
Law Practice  
Used the software for: Less than 6 months

### "Improvements needed"

May 19, 2020

3.0

7 out of 10

Pros

The price point is good. Deliverables are forwarded quickly and are easy to download.

Cons

The document editing functionality needs improvement. When processing the signatures and stamps to the document, it not easy to zoom in-out of the record. The stamp placements get skewed and disproportional. The scheduling piece can use some work. If the signee doesn't receive the Zoom schedule, there isn't a way to re-send the appointment link. There should be an option to send the appointment link and document(s) link in the same email.

Reason for choosing SIGNiX

Price

Review Source

RO

Robert O.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Good for individual notaries!"

May 14, 2020

3.0

After getting over the initial problems that I had with SignIx, I'd have to say this was a positive experience. Most of the problems that I had were due to user deficiencies!

Pros

SignIx is a good platform/product for individual notaries to use for GNW or even for loan signings. Once you get past the learning curve, it is easy to use.

Cons

Things don't always work the way you would think they would! Once you learn how they work, though, everything is much clearer. The Support Team is great about answering emails and explaining how things work, what you need to do, etc.

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