--- title: "Amphis Customer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Amphis Customer Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/103263/Amphis-Customer/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Amphis Customer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amphis Customer ## What is Amphis Customer? Easy to use CRM Software and Invoicing Software. Supports Quotes and Invoicing, Contact Management, Jobs and Job Sheets, Appointments, Customer History, Mail Merge, Email Marketing, Customer Statements, sending SMS Text Messages and much more. Integrates with Word and Outlook. Supports Custom Data Fields and Custom Reports. Free 60 day trial. Price is $159 / 99GBP for a single user. 3 users $319 / 199GBP. 5 users $479 / 299GBP. Runs on Windows XP/Vista/7/Windows 8 Pro ## What is Amphis Customer used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £199 One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amphis Customer 4.0 (2) VS. [4.4 (4,114)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price £199 One Time Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.3 (1,326) Value For Money 0.0 (0) Value For Money 4.2 (1,201) Customer Service 5.0 (1) Customer Service 4.3 (1,190) ## Amphis Customer alternatives [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,338)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135618/Odoo/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,008)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) Highest Rated [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,729)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) ## FAQs about Amphis Customer Overview ### What company size and specific industries is Amphis Customer built for? Amphis Customer is designed for small to medium businesses that need a central place for customer data and documents accessible to users on the network. It does not specify a particular industry, so it appears suitable for general business use across multiple sectors. Features and Usability ### What are the key features of Amphis Customer? Amphis Customer offers CRM, contact management, lead management, and customer history for tracking accounts and interactions. It also includes quotes and estimates, credit note handling, document storage, customizable templates, and email marketing, plus reminders, segmentation, messaging, expense tracking, mobile access, and internal chat integration. Getting Started and Support ### What training and onboarding options does Amphis Customer offer? Amphis Customer provides webinars and documentation to help teams get started. Webinars support live, guided instruction, while documentation offers written reference material for self-paced learning and step-by-step review of product features and setup details. Getting Started and Support ### What customer support options does Amphis Customer offer? Amphis Customer provides chat support for users who need help. No reviewer feedback about support quality is available, so user experience with response speed, helpfulness, or common issues cannot be described from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these CRM features as the highest priorities for buyers: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Amphis Customer includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep records up to date, helping businesses maintain stronger relationships and respond to customer needs more efficiently. Contact Management Manage, organize, and store contact information Credit Note Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer History Access previous interactions or concerns to maintain customer relationships Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Document Storage Store and organize documents in a centralized system Amphis Customer 16 features ### All Features - Contact Management: Manage, organize, and store contact information - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Storage: Store and organize documents in a centralized system - Email Marketing: Create and send email blasts/campaigns - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Segmentation: Group leads or contacts based on their specific characteristics --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Basic £199.00 One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Ashish M. Project Manager Accounting ### "Reviw with honesty" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 11, 2018 Please work on customer support functionality Pros User Friendly Easy to Use Great Design and appearance Flexible with which we can understand user's problem easily and according to that we able to solve Cons CCustomer supporrt is not use so diifficult to solve if any issue occurs in any circumstances Otherwise its quite good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Andy T. . ### "If only all company's had customer support like this! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 5, 2011 I would recommend this software to anyone looking to build and add more functions to there database Pros This is a great bit of software, but what makes it is the support that goes with it! They have been excellent from the start, from my first question. Tom has come back to me quickly and all ways with the best way to sort out my problem Cons It doesn't support the screen on my notebook, but I have got round that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.